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Starting a few hours ago I have not been able to save (download) videos from my Dropbox onto my iPad. It says “file can’t be saved.” What’s going on?
Note: This is not about the preview pane that appears when you tap on a file name. It is, however, about the persistent empty preview pane that appears each time you launch the app, regardless of where you are in Dropbox, before you tap on anything. This has made using the app in vertical (portrait) challenging—read:…
I'm reporting a UI bug in the Dropbox iPad app involving the split-panel document viewer. This appears to be a regression of an issue previously reported by other users back in 2019. EXPECTED BEHAVIOR: Open a document in the Dropbox iPad app so that it appears in a split view: a smaller panel on the left and a larger panel…
Device - iphone 16 and MacBook Pro Operating System/Browser (if using the web) - Sequoia 15.7.3/Chrome Question or Issue I've had the "You're out of storage" message for about a year but most of my dropbox usage is temporary file viewing (via "viewed links") that is sent to me from other people for quick download to my…
native files.app integration is still downright dangerous. When files/folders added to Dropbox from another device failed to appear on my iPad, I tried numerous remedies (none of which worked) culminatinig in reinstalling the Dropbox app and then clearing the cache under "Files.app settings". Clearing the cache resulted in…
Microsoft wont add Dropbox as a place I use dropbox on Desktop and Apple devices with a different account. It works fine with excel to save documents. For the last 6 months my android devices have worked great as well. However, recently, when trying to save an edited excel document that I’ve opened with dropbox on my…
Hello, My Dropbox app on iPad is not syncing with my Windows 11 desktop. For example, when I open a mind mapping software that I use (Xmind) and try to open a mind map that I saved in Dropbox desktop: beside the Dropbox icon, there is a circle formed by two arrows with an exclamation point inside of the circle. I cannot…
Hi everyone, My name is Emily, a Product Manager on the Dropbox Mobile app team and I am here because I wanted to reach out to the community to learn about how you access your Dropbox content outside the Dropbox app. We are planning to make some improvements to the way Dropbox integrates with other apps and want to hear…
Hi there, when I click an offline excel (or any MS file) in the iPad Dropbox app, I get an error saying ‘Can’t open Excel’ and that I can view the preview of the file but not open/edit it. Is there some setting I need to change in Dropbox or Excel to access offline files (Other than make them offline in DB) Thanks, Chris
Dear All, On my iPad I have the MS Word and Excel Apps installed, and under the recents tab I see links to files I've since deleted from Dropbox. When I try to "Remove from Recent" nothing happens. When I try to delete it I get the message "******" will be permanently deleted from Dropbox, but instead of deleting it I get…
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