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I deleted files out of my Dropbox 34 days ago when I was setting up my new computer. In the process of moving files around the drives became corrupted and now I cannot recover them from the physical media. Is there anyway to recover the few files that were hosted on Dropbox? I'm talking about ~10 text files that I was…
I have an AI assistant that decided it would be good to do a GIT Restore. This wrote over the files in my dropbox. Can I get some help to restore the system to yesterday? Currently the "restore" doesn't work since it is date based and it sees that the file written were from a month ago and it thinks that nothing has…
Hi everyone, I’m dealing with a very unusual and serious Dropbox were I'm at risk of losing great portions of my lifes work. I've been in contact with support and I have been elevated to advanced support - but progress is slow. I'm in the middle of a very busy season work-wise and I need at functioning dropbox - which is…
A few days ago, one of our main folders containing 2.7 TB of data was deleted on its own and also disappeared from the Deleted Files folder. We tried using the Rewind feature as well as restoring it through Dropbox Events, but nothing worked. We also contacted Dropbox Support, and they told us they would roll back the…
Hello! I love Dropbox, been using it forever. The ability to revert files/folders to a prior time has saved my bacon on more than one occasion, lol. However... the rewind feature is agonizing to configure. Is there any better way to specify the point in time? Because I wanted to roll back a folder, and that folder has been…
I'm on a free plan right now. In '22 I sold my biz and along with it, all the dropbox files I used to had (LOTS). Before transferring all the files to the new owner, I downloaded a giant folder full of personal stuff, then deleted it from Dropbox. I just realized that the file I downloaded was put on an external drive that…
Actually not sure what is deleting them but most my files were missing when I upgraded to Windows 11. I was able to get them all back using Dropbox Rewind. But something keeps taking them away? I see the delete action in the rewind browser but I don't know what is deleting the files. do I need to do something after a…
I need to get a folder back to the way it was a week ago. How do i do that?
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A client of mine has ask me to help troubleshoot a Dropbox hack. She says that it was a ransomware attack and that Dropbox wasn't able to help her recover deleted files. I've included a section of the message she got from Dropbox support, but I have a question. I thought that Dropbox had a "rewind" function that could…
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