-
I've accidentally joined a Dropbox team, thinking it was a client sharing a file
Ive been using Dropbox to run my subscription business for 7+ years. Yesterday, I inadvertently clicked on a link thinking it was a shared folder with a client. I have now joined their team, and my acvpunt has merged with theirs. They have ALL my business/tax information and client files. Ive tried to contact them to no…
-
Does deleting a member delete files they uploaded to our Team Folder?
Question or Issue I'm using Dropbox Business with access for 3 users. We have a Team Folder containing material we have all uploaded and all need access to. One of our team is leaving so I want to delete this Member from our Dropbox. Are files that person uploaded to the Team Folder still visible and available to the rest…
-
How to remove a member from a downgraded team?
Dropbox Plan - Basic (Formerly had Business Standard) Are you a Team Member or Admin? - Admin Do you have access to the email linked to the account? Yes Question or Issue I'm the current Admin for my organization and a previous employee is still on our DropBox account as a "Member." From the Admin Console page, it looks…
-
I need to unshare my business Dropbox folder located in another firm's Dropbox account
Hi, I am the Admin/owner of my personal Business's Dropbox and I shared my entire Dropbox (all files/folders) with another firm and now I can't remove my folder from their Dropbox account, and they are now paying for the storage of the files in my Dropbox, and so am I. Plus they are now having to authorize every…
-
I joined a Dropbox team and now all my files are shared with them
I joined a professional team and it gave them access to all my personal folders and files. I didn’t realise that joining a team would do this, I assumed my folders would still only be accessible by me. I deleted the folders but when I tried to permanently delete the files it said I do not have permission. I do not have…
-
I was invited to join a team, but I want to get my individual account back.
I had a personal subscription plan with 2 TB earlier, and one of my clients has added me to their Company DB account recently. This is my 2nd time that the Admin of that company has deleted my account from their and now I cannot get my old files since I have re-registered with my email (xxxxxxx@gamil.com) to try to get my…
-
How do I get out of a Dropbox team account?
Hi there. I´m new here and I hope you can give me some help. In one or another way I have done something to get into Dropbox Teams. But I don´t want access to Teams, I just want my Dropbox to look like it did before. How do I get you of Teams? Mannen
-
Transfer ownership of files from a disconnected user to the whole team
Hi. I need your assistance please. I am trying to move some files from an admin's personal account to our Team folder so that all the users in the organisation have access to these files. The folders are owned by a user who has been 'Disconnected'. The user has not been 'Deleted', so I don't seem to have access to the…
-
Our previous admin deleted our Dropbox accounts and we can't log in
I am currently working as a freelancer and we subscribed to a Dropbox premium account and we store them all of the files that the company is needed. Suddenly our team admin got an issue with the company and got fired. Then he deleted all the accounts of dropbox and blocked all of us. We cannot contact him through call or…
-
How can I change my Dropbox account email address while in a team?
My two email address accounts somehow got linked when I accepted as shared folder on a project for work, and now my account has linked the two accounts and has the wrong email address. I would like to change this back but the website say that only the admin can do this. It doesn't seem to have either email account showing…