Sync

Dropbox ends support for Windows 7
My computers work with Windows 7, certain software needs to run on Windows 7 to function properly. Upgrading to Windows 10 is not possible. My question is what happens if I wish to continue using Dropbox with Windows 7? Will Dropbox continue syncing or not?
The Dropbox desktop app has stopped working on my device
I'm here because the Dropbox desktop app stopped working without warning, disrupting my workflow. Even when it was functioning, I often had to babysit the files because I couldn't trust the status messages from the file transfers. It’s just a debug log, and as unreliable as the debug log allows it to be. When Dropbox…
How can I sync my files across my devices?
Hello Forum People I have been a customer of Dropbox for a number of years and it mostly it has worked well. I am a school teacher and don't need a lot of bells and whistles. I already have a whistle; actually multiple whistles! At any rate, it would be great if Dropbox had some sort of video to help people get set up. I…
Dropbox is uploading duplicate camera upload images, why?
When I open my dropbox folder on my computer in order to download photos from my mobile phone, all pictures are downloaded twice. Looking at my dropbox on-line and on the app on my phone I can see photos appear twice, sometimes 3 times. I have to delete all the duplicated pictures manually ☹️ What can I do to stop this?…
How can I stop Dropbox from trying to sync all my files?
I've had Dropbox for backup of "standard" / particular for years but the automated services try to sync ALL my files resulting in using up my limits and pushing me to try to backup all files on the hard drives the desired backup files are stored. How do I get Dropbox to "leave me alone", just accept the longstanding…
Dropbox options missing in right-click menu on Windows
Hi guys, today, probably after downloading and installing latest stable release a Dropbox, the context menu disappeared from Windows Explorer. Dropbox version: 183.4.7058 Windows 10 version: 22H2 OS build 19045.3448 Unfortunately I am not sure, what version was installed prior to update. Any ideas to solve this? Was…
Stuck syncing thousands of files on my Mac.
I was recently experiencing slow syncing on my work account (while hot-spotting from my phone) so I updated my selective sync settings to only link to specific folders, but that made the 'syncing files' number jump into the thousands. After reading advice on other dropbox pages, I then tried to make the files offline only,…
I can't see latest synced files in a shared folder
I am sharing a folder with a partner but I can't see the latest files from her side even though it show that he folder and syncing is upto date on my side
Make sync work properly and stop telling me I reached my limit
Like the title says, make it work properly. in my local dropbox folder I have ~350MB of files. You keep telling me I've reached my limit and I will lose access to my files if **I** don't do something about it. So, here's the idea: you fix **your** sync problem and stop making it my problem. And while you're doing that,…
I uploaded a personal file in a shared folder and deleted it. Did my collaborators get notified?
Hi! I accidentally uploaded a personal dokument in a Shared folder. I realized that and then deleted the document after 5 minutes. Is there any chance that the 2 persons i shared the file were notified about the upload and had the chance to view it? Thanks in advance!
What kind of upload/syncing speed should I expect from Dropbox?
I'm a bit confused about what kind of upload speed I should expect from Dropbox. My internet connection here in the UK is 270Mb down and 26Mb up. Speed tests via a variety of sites confirm that I am getting these speeds. I mostly deal with quite small file sizes and these synch instantaneously. However, when I try to…
All my files have a blue circle and white arrow icon on them
I set up a trial Dropbox business account today to get my design files off of icloud. I moved multiple files, however all of the files are showing as locked with a blue circle and white arrow. I cannot seem to even move them back to icloud if I want to. The access is admin is showing as available to everyone. How do I get…
Adding new files or folders in my device, and how they sync with Dropbox.
I hope someone can help me with this. If I add new files or folders on my PC do they automatically get added to the corresponding folder on DropBox? Many Thanks, Peggy---aka---MamaWolf
Why are my file uploads being renamed?
For work, I have to upload different files to various clients' Dropbox folders, usually with specific instructions on what to name them. However, often the files I upload will have their names changed automatically when I upload them. For example, if I have a file named "John Smith- File 1" it will often get renamed to…
The Email to Dropbox feature isn't working - nothing gets uploaded to my account.
Hello. I have a basic (free) account and am attempting to test uploading files via email. I am running a Mac (sonoma 14.6.1) using Mac Mail. I set up the the email to dropbox feature at my Dropbox settings, received a confirming email that it was enabled and attempted to reply to that email (as suggested) with an email…
Ghost like images after uploading from iOS device to PC
I upload my photos from iphone to Pc but the images are transparent & a ghost like icon. Didnt used to be like this. Please advise how i can change them as they only become visible once i select them etc.
The app doesn't show my profile picture, and I can't choose any preferences for syncing.
no matter how many times I have re downloaded dropbox desk top app, my profile picture does not show up and I cannot choose any preferences for syncing or anything else from the desktop
I saved some folders to online-only but now I can't see them on my computer
Hello, I somehow saved some folders to online only... but I cannot see them on my desktop app. When I click on them in dropbox online it doesn't give me the option to put them back on my desktop. Please help. I am not to savvy with this stuff. Valerie
Why do files on my mobile app not match those on the desktop machine?
Half the time when I edit a file, then save it on my desktop machine, it doesn't sync to my tablet or phone. I get a version of the file that is 8 hours old, or sometimes older. This is a serious drawback...a major flaw IMHO...for a system that purports to share files. There should be a prominent button in the tablet or…
I like to sync my desktop folder with other devices, not just in a backup
I would like to suggest the feature of having the computers "desktop" to have the ability to sync. Not just a backup but the ability to find the desktop in the mobile or online version. Then add the feature to allow a "office" computer to sync with the "laptop" computer so both can share the same files on the actual…
Preserving time-date stamps when uploading content from iPhone.
I am trying to move and save my photos currently in my iPhone to a file in my compute and storage I am using Dropbox app on my phone to upload the pictures but when opening Dropbox app on my computer they have lost the time and date stamp on them. Is there a way that I can change that to have correct date and time pictures…
The desktop app on my Mac has been stuck indexing files. I can only access some of them.
I installed the mac dropbox update and the application began indexing my files. It has now been stuck for the last few days. I can only access some files. Many are now only available through dropbox.com and not in my app. If I add files to dropbox.com they are added to the indexing queue of the desktop app, but no progress…
What is this red dot on files sent to my Dropbox account?
I have a little red dot on files newly sent to my Dropbox. How do I prevent the little red dots?
Clickable link that allows users to upload files?
I work with subcontractors(roofers, window installers, etc) that submit their pictures of completed work into shared Dropbox folders with the office. I want to add a clickable link on our PDF labor bills. Is there a generic link that crews could like that would automatically open their app on their phone? I don't want to…
How can I stop conflicted copies?
We currently use Office documents, and when 2 users use the same file, the first user who saves the document saves the original file, and the second person who saves saves a conflicting copy. This is causing a lot of problems in our company and I would like this option to be set by the administrator. we would like if…
Sync stuck and Windows Explorer crashing
So it started with a 4k Video I had on my iPhone, synced it to Dropbox on the phone -> then my Windows 10 tried to sync it on my PC obviously. Sync stuck and the whole Windows Explorer always crashed after 2-3min from a Windows 10 start! I had to deinstall Dropbox and moved the whole box on my PC from an internal HDD drive…
Dropbox will not recognize my external hard drive
I recently just did migration assistant and am using a new laptop. same type as before. My external hard drive (g-drive) worked on dropbox before. However, now it does not ask me if i want to back up the device when i plug it in. there apparently is NO manual way to do it either??? I think i should note that i recently…
Files stuck uploading in queue on the website.
Hi! This is a new issue I'm having that just started randomly! I use dropbox through safari on my MacBook! I have WAV audio files downloaded onto my computer that I used to be able to just drag and drop into a Dropbox folder. They would take a few minutes to upload depending on file size but it always went smoothly! Now…

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