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The "Copy Dropbox link" option is missing on Finder and new files are no longer syncing.
I have created a new file for a client who shared his folder and the file did not come through. I checked on my mobile app and the files aren't in there. I also checked on my web browser and the new files do not appear there either. I noticed that when i right-click on any file in my Dropbox in Finder, whether folder of…
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Stuck on indexing on Mac
Hi. I re-installed Dropbox due to a day of files not syncing. It's now not even indexing files. Any help would be appreciated. I've tried fixing permissions, only syncing a small number of folders, nothing I can find appears to be working. I'm running Mac 15.0.1 and the latest version of Dropbox. I've looked at my internet…
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The personal team member folder doesn't sync on a computer and I can't remove it either.
Hi, In my team we share a common Folder, and I really don't need this 'Personal folder' that appeared after an update. Also it is weird as there is nothing in it, but an infinite arborescence of a folder with my name. On my computer i can put it in 'Online only', but i'm logged into another common computer and there it…
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Our files aren't syncing on a 2023 macOS Sequoia Studio, but are fine on all other computers.
We have now spent all weekend trying to get Dropbox to work. It's been fine for years but for some reason on Friday evening it suddenly got stuck syncing on one of our Mac Studios. We have tried absolutely everything we can think of with the help of chat support and are getting desperate. We're now really behind with work…
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Make doc scanning better
It has trouble scanning a piece of paper.
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Photos appear in camera uploads but not on my Dropbox folder
I am taking photos and screenshots on my phone. My photos and screeenshots appear in the Camera Uploads section in Dropbox. However, the photos are not appearing oh my ****** drive Dropbox folder. Only the screenshots appear. What is going on? Why are my photos not downloading?
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New files I add to my Windows desktop app don't sync to the rest of my devices.
I have been a very basic DB user for years and just recently have a problem. We have a DB account with 2TB. We have three machines we use to access the DB account. One is a MAC, one is a desktop pc (WIN11), and the third is a laptop (WIN10). I generally have had no problem. We create folders and upload files to DB and can…
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QR CODE DIRECT LINKS....
QR CODES! Hi there - - wondering if there will be a way to easily create and direct with a qrcode into a dropbox folder? I am creating multiple promo and other videos - and will be using QR codes for events, etc - and prefer to keep everything in dropbox - the other options require giving the materials shared to another…
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Naming convention not working on video files.
When logged into the web (Firefox as the browser), I set a naming convention for a folder so that it lists the Date Captured, then lists the time from the metadata: YYYY-MM-DD-HH.MM. When I did this, it worked for all of the photos I added in, but it didn't work on the videos at all no matter what I tried. Is this not…
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How can I save directly to Dropbox from an email without downloading first?
How can I move to db from e-mail directly w/out saving first?
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Why are my jpeg files 0 bytes, and how can I open them?
If I download jpegs to one coimputer toi my dropbox folder there, the files show up with the appropriate name on the dropbox folder in another linked computer, but they show up with 0 bytes. If I copy the jpegs and paste them somewhere elsewhere, the jpegs then miraculously change from 0 bytes to the correct size; if I…
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Why are some files called 'auto recovery' appearing in my client's Dropbox folder on Windows?
Hi I'm working with a client and their word documents are saved into the Dropbox folder on thir windows computer. After they rename a file a new file pops up that says auto recovery auto recovery with the file name. I've never seen this before and it appears to only be happing in the Dropbox folder.
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The Dropbox desktop application doesn't appear in my system tray on Windows
Dropbox does not appear in my system tray I have a dropbox app v210.4.4854 on my desktop but it does not activate dropbox in my system tray I can drag the dropbox shortcut from my desktop to my task bar, then if I click on it in the taskbar, it doesn't open anything but it does activate dropbox in my system tray. After…
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My app is stuck syncing content. How can I check exactly which files are syncing?
One of my computers has been syncing two files for days. Yet, all my subdirectories and files have the green icon to show they have synced. Even the hidden files appear O.K. I have tried the usual steps like: rebooting, turning Dropbox off/on, uninstalling/reinstalling Dropbox, pausing/restarting Dropbox etc. My question…
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Sync local library files (from a 3rd party app) with Dropbox on Mac
Hi, I have an app on my Mac which saves all its files on the local drive, in the user's library folder. There's no option to change that, nor can I move them to the Dropbox folder. How can I auto-sync those library files with Dropbox, so that I have a backup?
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Strange symbol on folder icon and can't change to offline
I have a strange symbol on the folder icon and I am not able to make this directory off-line. In fact, within the folder, no symbols appear at all on the folders within. I cannot find this symbol in the list of symbols or anywhere for that matter. What does this mean?
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Does the sync status show the amount of synced files or the amount remaining to be synced?
Is the GB amount that has been downloaded or the amount remaining to be downloaded? Currently syncing a new computer to my Dropbox. This number has decreased a bit but not much over the past two days.
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Can I selectively sync certain folders on the Dropbox app on Android?
Hello, while it's very clear to me how to apply the selective synchronization on PC, I don't know how to apply it on Android. I have an old tablet and I'd like to synchronize only one folder in it. I didn't find the procedure. How can I do it? Thank you, Liciarov
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My updates show up in my Dropbox folder but not online after moving to new computer
Hi, just got a new macbook - used migration assistant. Everything moved properly. Dropbox is there. My new/updated files are showing in dropbox in my folders/files but NOT in dropbox web. What am I doing wrong?
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File didn't sync or save and I cannot access the computer
I have been working on a word file for months, saving it to Dropbox. Yesterday my computer would not turn on. It is now in for service and I may or may not receive it back. I think, no problem, my huge project is saved to dropbox. I opened it up to discover that it hasn't saved or synced since October 12th. My questions…
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Dropbox ends support for Windows 7
My computers work with Windows 7, certain software needs to run on Windows 7 to function properly. Upgrading to Windows 10 is not possible. My question is what happens if I wish to continue using Dropbox with Windows 7? Will Dropbox continue syncing or not?
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The Dropbox desktop app has stopped working on my device
I'm here because the Dropbox desktop app stopped working without warning, disrupting my workflow. Even when it was functioning, I often had to babysit the files because I couldn't trust the status messages from the file transfers. It’s just a debug log, and as unreliable as the debug log allows it to be. When Dropbox…
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How can I sync my files across my devices?
Hello Forum People I have been a customer of Dropbox for a number of years and it mostly it has worked well. I am a school teacher and don't need a lot of bells and whistles. I already have a whistle; actually multiple whistles! At any rate, it would be great if Dropbox had some sort of video to help people get set up. I…
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Dropbox is uploading duplicate camera upload images, why?
When I open my dropbox folder on my computer in order to download photos from my mobile phone, all pictures are downloaded twice. Looking at my dropbox on-line and on the app on my phone I can see photos appear twice, sometimes 3 times. I have to delete all the duplicated pictures manually ☹️ What can I do to stop this?…
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How can I stop Dropbox from trying to sync all my files?
I've had Dropbox for backup of "standard" / particular for years but the automated services try to sync ALL my files resulting in using up my limits and pushing me to try to backup all files on the ****** drives the desired backup files are stored. How do I get Dropbox to "leave me alone", just accept the longstanding…
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Dropbox options missing in right-click menu on Windows
Hi guys, today, probably after downloading and installing latest stable release a Dropbox, the context menu disappeared from Windows Explorer. Dropbox version: 183.4.7058 Windows 10 version: 22H2 OS build 19045.3448 Unfortunately I am not sure, what version was installed prior to update. Any ideas to solve this? Was…
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Stuck syncing thousands of files on my Mac.
I was recently experiencing slow syncing on my work account (while hot-spotting from my phone) so I updated my selective sync settings to only link to specific folders, but that made the 'syncing files' number jump into the thousands. After reading advice on other dropbox pages, I then tried to make the files offline only,…
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I can't see latest synced files in a shared folder
I am sharing a folder with a partner but I can't see the latest files from her side even though it show that he folder and syncing is upto date on my side
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Make sync work properly and stop telling me I reached my limit
Like the title says, make it work properly. in my local dropbox folder I have ~350MB of files. You keep telling me I've reached my limit and I will lose access to my files if **I** don't do something about it. So, here's the idea: you fix **your** sync problem and stop making it my problem. And while you're doing that,…