-
Dropbox isn't syncing files between my old and new Windows computer.
Three days ago, I added Dropbox to a new ASUS Zenbook (Windows 11). Since then, no files have been updated on the ASUS although I have changed files on an old (Windows 10) Dell XPS. I tried uninstalling/reinstalling Dropbox on the ASUS, which erased/restored the Dropbox folder, but the files are still 3 days old. The…
-
Show Upload Speeds
This used to be possible on a mac. In the menu bar you could click the dropbox icon and it would show you the speeds of your upload. Now it just says "syncing" but that isn't nearly as helpful. It would be much more helpful to restore the progress bar and the upload speed. As this used to be a feature, I don't know why it…
-
Our old computer crashed and the one we're using now is trying to sync old files.
Our computer at work crashed unexpectedly. My Dropbox account which I use for work has 2 shared folders. We are now up and running on a back up computer that I had used Dropbox on previously (4 years ago) I am now having trouble with them syncing. It is telling me that I am out of storage because it is trying to sync items…
-
Where is the chat box???
Seriously...i dont' see it anywhere. I had two questions/issues (other than not being able to find the chat box). I mainly trying to download 4 new folders to my computer to do some video editing: * in Selective Sync, i select the "select folders" button, and then it says, "Couldn't load your folders right now. Try again…
-
How to show a folder for team members in file explorer
Hi all, I promise I have been trying to figure this out from the community, but still can't work it out. A project folder was moved from one location in File Explorer to the other - all good and was fine last time I checked. Someone has since renamed it, but again, seemed to be all good. Now no one in the team (12 of us)…
-
Dropbox Link right-click action missing from Windows Explorer
I just noticed that I can't right-click in Windows Explorer and get a link to a dropbox folder or file. Instead there's some "Send Transfer" BS that only allows a share for 7 days. How can I get back the "Copy Dropbox Link" action?
-
Can't sync my Dropbox account to a new computer
I have a Dropbox account with 2.75 GB of storage that I previously had set up on my desktop Mac. Now I have a new computer and can't see any of the Dropbox files or folders. I can still see them from my phone, so I know they exist. I tried using the Connect a Computer tool from Dropbox on my phone, but nothing changed. The…
-
I can't open/edit/upload files inside my desktop app
hey there, I've been having a lot of sync issues with the desktop app lately. I have had to restart the computer to the point of having to reinstall the app to get a good sync process on my computer. is there a good solution or this kind of issues?
-
I'm missing the "Sync history" tab from my desktop app
Clicking the dropbox icon in my taskbar used to bring up something that would show all files that had been synced, and when they were synced, no matter what kind of file it was or which computer uploaded the file. This is useful for--for example--verifying that a file I think I just copied over to be synced, was in fact…
-
Why do I need to sync my files manually on the desktop app?
I have stopped automatically downloading videos to my Mac. Folders appear in the finder and videos are also visible, but to download I need to try to open each one separately so that the download starts. What could be the problem?
-
Why is my Documents folder in my Dropbox folder?
After many years using the same computer, we purchased a new one. There are many things different from the "old days". I feel like a total newbie! I somehow ended up with my documents folder in Dropbox. And I don't use Dropbox. Could someone please tell me how I can get my files out of dropbox and my documents folder back…
-
How can I connect an existing Dropbox folder to my new Windows desktop app?
I've tried many time, but I just not able to sync my Dropbox Folder over a new Windows (and Dropbox) installation in my PC in a preexistent hard drive with my Dropbox Folder. So, I have to download, again, all my files for a hard drive that already has my Dropbox folder... Than, I have to deleted the previous synced…
-
How to sync folders from Dropbox online to my desktop app?
Hi, I am using dropbox plus trial now. I have all the folers saved to dropbox online now, then today I installed dropbox app to my windows 11 laptop. Since the files are so large, so I only select some folers to sync to my deskstop dropbox app, all other folders are saved to dropbox online. Question, there is one folder,…
-
The syncing icons on my files got moved after a Dropbox update
Da un aggiornamento di dropbox (attualmente ho installata la versione 212.4.5767), le icone di sincronizzazione (prima incorporate dentro a quelle dei file, in basso) sono finite a lato ben distanti... Così come mostrato qui a seguire. Ho provato a controllare ma non sto utilizzando né Onedrive né altri cloud con la…
-
The uploaded photos from the Camera Uploads aren't synced locally.
Hey there, Here's a problem I'd like some advice on. What I would want: 1. The photos from my iPhone get automatically uploaded to my Camera Uploads account in Dropbox - SUCCESS 2. The uploaded photos from the Camera Uploads account get automatically downloaded/synced to the hard drive of my MacBook - FAIL * The filenames…
-
Files are suddenly zero kb
Hi, I have browsed through the forums, but couldn't find any relevant posts. I have a few documents that are several years old, SUDDENLY they are zero kb and cannot be opened. I haven't really changed anything in my set up. (I am on a Mac, Monterey, OSX 12.6.1, but I'm pretty sure the problem was there even before I…
-
Backup folder name change
Hello! I have 2 macs, one personal and one for work. Both had backup enabled and when I went online, I saw both computers' backup directories. The directories were both in the format of "My Mac (computername)" However, recently I disabled the Dropbox backup on my work laptop because I didn't think it would be wise to…
-
I see duplicate Dropbox folders on Windows, after reinstalling the desktop app, and they both sync
Hi there I had a problem where I noticed one day about a month or so ago that my backup of my current computer had disappeared so couldnt access any files from my computer on my phone. The only way I could see to fix it was to reinstall dropbox on my computer which it fix the backup problem. However I now have a problem on…
-
Do files sync to a computer after getting deleted?
Here is the reason I ask: I have about 10k files in my Dropbox (on web). I am currently syncing with a computer (on desktop), but it says the status is downloading about 800k files. My only guess, is it is some how syncing deleted files as well? Or is it something else, or is my guess correct? I would like a solution to…
-
How can I make my files available offline on the desktop app?
Hello. I have been using dropbox for a while now (on my desktop) and would like to enquire how to use dropbox offline. I googled and found this; "turn on the Available offline option", but I am unable to find this option. Any advice would be most welcome. TIA!
-
How to fix "Couldn't sync files" on Mac
I have a new folder and one file in the folder, and Dropbox complains "Couldn't sync files." I clicked on the "Fix" option, but I don't see how to fix the problem. The Sync issues page says "Give Dropbox permission to access it." The folder has mode ******, and the file has mode 644. They are owned by my user and group. I…
-
Finder isn't showing my online-only folders.
After a new install on mac studio, I opted for online only, however in Finder under dropbox folder I cannot see most of my folder or files. How do I get my online only folders & files to show? Thanks-
-
When I try to upload content using the website, nothing happens.
Since last week I have been unable to upload any files to the Dropbox website. When I click 'upload or drop' and then choose 'file', nothing happens. I have tried clearing the browser (Chrome) cache and deleting cookies, restarting my laptop, and trying a different browser (Edge), but no luck with any of those potential…
-
How do I stop Dropbox from syncing on my computer?
Everytime I start my computer even from sleep DropBox seems to spin up with the wheel turning. Is this synching? It takes for-ever and when I try to access a thumb drive simultaneously it’s even longer. How do i stop DropBox from Synching(?) I guess; and just let me up load when I want to store something. Thankyou!
-
My Mac desktop app no longer syncs to my Dropbox account online.
Hi all I'm sure this has come up many times before but I can't find an answer. Folders/files which I have created on my Mac have not been syncing to my online Dropbox account since April 2024 (only realised it today). Also, files which my wife has created in a shared folder do not appear on my mac though they do appear in…
-
Xmind always a conflict copy
Hello, I use Xmind. I use Dropbox to save my Xmind files so that I can work on them in both my Windows 11 desktop and my iPad Pro. When I save an Xmind file from my Windows 11 desktop, it appears as a conflict copy. I work on the files alone -- there is no collaboration; therefore, I am confused as to why I continually get…
-
selective sync on iPad/iPhone not available
I like the selective sync option, I’ve made a folder on dropbox.com named “no-sync” and that is not visible on the PC’s. But this option is not available on iPad and iPhone. It is possible to add this?
-
My hard drive is full even though I've set my folder to be online-only
Agreed to the new Mac Folders and the sync tells me my hard drive is full and I have all of my folders set for Make online only. Everything shows clouds but when I check my hard drive utility it says all space is taken and normally half my drive is clear. I cleared cache but no help. This is the second time a full sync…
-
Can I sync more than one network folder to a single folder on Dropbox?
We have three separate folders on our server, each containing photos for a specific company. I would like to keep these three folders as they are, but on the Dropbox side, I want to sync all the content from these three folders (and continue to sync) into a single folder. Is this possible? Thank you!!