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I uploaded a personal file in a shared folder and deleted it. Did my collaborators get notified?
Hi! I accidentally uploaded a personal dokument in a Shared folder. I realized that and then deleted the document after 5 minutes. Is there any chance that the 2 persons i shared the file were notified about the upload and had the chance to view it? Thanks in advance!
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What kind of upload/syncing speed should I expect from Dropbox?
I'm a bit confused about what kind of upload speed I should expect from Dropbox. My internet connection here in the UK is 270Mb down and 26Mb up. Speed tests via a variety of sites confirm that I am getting these speeds. I mostly deal with quite small file sizes and these synch instantaneously. However, when I try to…
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All my files have a blue circle and white arrow icon on them
I set up a trial Dropbox business account today to get my design files off of icloud. I moved multiple files, however all of the files are showing as locked with a blue circle and white arrow. I cannot seem to even move them back to icloud if I want to. The access is admin is showing as available to everyone. How do I get…
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Adding new files or folders in my device, and how they sync with Dropbox.
I hope someone can help me with this. If I add new files or folders on my PC do they automatically get added to the corresponding folder on DropBox? Many Thanks, Peggy---aka---MamaWolf
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Why are my file uploads being renamed?
For work, I have to upload different files to various clients' Dropbox folders, usually with specific instructions on what to name them. However, often the files I upload will have their names changed automatically when I upload them. For example, if I have a file named "John Smith- File 1" it will often get renamed to…
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The Email to Dropbox feature isn't working - nothing gets uploaded to my account.
Hello. I have a basic (free) account and am attempting to test uploading files via email. I am running a Mac (sonoma 14.6.1) using Mac Mail. I set up the the email to dropbox feature at my Dropbox settings, received a confirming email that it was enabled and attempted to reply to that email (as suggested) with an email…
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Ghost like images after uploading from iOS device to PC
I upload my photos from iphone to Pc but the images are transparent & a ghost like icon. Didnt used to be like this. Please advise how i can change them as they only become visible once i select them etc.
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The app doesn't show my profile picture, and I can't choose any preferences for syncing.
no matter how many times I have re downloaded dropbox desk top app, my profile picture does not show up and I cannot choose any preferences for syncing or anything else from the desktop
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I saved some folders to online-only but now I can't see them on my computer
Hello, I somehow saved some folders to online only... but I cannot see them on my desktop app. When I click on them in dropbox online it doesn't give me the option to put them back on my desktop. Please help. I am not to savvy with this stuff. Valerie
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Why do files on my mobile app not match those on the desktop machine?
Half the time when I edit a file, then save it on my desktop machine, it doesn't sync to my tablet or phone. I get a version of the file that is 8 hours old, or sometimes older. This is a serious drawback...a major flaw IMHO...for a system that purports to share files. There should be a prominent button in the tablet or…
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I like to sync my desktop folder with other devices, not just in a backup
I would like to suggest the feature of having the computers "desktop" to have the ability to sync. Not just a backup but the ability to find the desktop in the mobile or online version. Then add the feature to allow a "office" computer to sync with the "laptop" computer so both can share the same files on the actual…
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Preserving time-date stamps when uploading content from iPhone.
I am trying to move and save my photos currently in my iPhone to a file in my compute and storage I am using Dropbox app on my phone to upload the pictures but when opening Dropbox app on my computer they have lost the time and date stamp on them. Is there a way that I can change that to have correct date and time pictures…
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The desktop app on my Mac has been stuck indexing files. I can only access some of them.
I installed the mac dropbox update and the application began indexing my files. It has now been stuck for the last few days. I can only access some files. Many are now only available through dropbox.com and not in my app. If I add files to dropbox.com they are added to the indexing queue of the desktop app, but no progress…
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What is this red dot on files sent to my Dropbox account?
I have a little red dot on files newly sent to my Dropbox. How do I prevent the little red dots?
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Clickable link that allows users to upload files?
I work with subcontractors(roofers, window installers, etc) that submit their pictures of completed work into shared Dropbox folders with the office. I want to add a clickable link on our PDF labor bills. Is there a generic link that crews could like that would automatically open their app on their phone? I don't want to…
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How can I stop conflicted copies?
We currently use Office documents, and when 2 users use the same file, the first user who saves the document saves the original file, and the second person who saves saves a conflicting copy. This is causing a lot of problems in our company and I would like this option to be set by the administrator. we would like if…
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Sync stuck and Windows Explorer crashing
So it started with a 4k Video I had on my iPhone, synced it to Dropbox on the phone -> then my Windows 10 tried to sync it on my PC obviously. Sync stuck and the whole Windows Explorer always crashed after 2-3min from a Windows 10 start! I had to deinstall Dropbox and moved the whole box on my PC from an internal HDD drive…
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Dropbox will not recognize my external ****** drive
I recently just did migration assistant and am using a new laptop. same type as before. My external ****** drive (g-drive) worked on dropbox before. However, now it does not ask me if i want to back up the device when i plug it in. there apparently is NO manual way to do it either??? I think i should note that i recently…
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Files stuck uploading in queue on the website.
Hi! This is a new issue I'm having that just started randomly! I use dropbox through safari on my MacBook! I have WAV audio files downloaded onto my computer that I used to be able to just drag and drop into a Dropbox folder. They would take a few minutes to upload depending on file size but it always went smoothly! Now…
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Dropbox changes the modification and creation dates on all folders on the desktop app.
This is a problem since I cannot locate the most recent folders out of thousands easily. I use Drive for other backup items and it doesn't change my dates. Please fix this issue. I've seen others on the Community requesting the same fix.
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My saved (InDesign) file is not synced after saving it on my Mac
Hello, Yesterday I worked on some files (InDesign) on my Mac Studio at home. Today I am working at a client on my laptop, but on the way in the train I wanted to make some changes to my InDesign-file. It turns out that the file has not been synced on Dropbox. I 100% saved it because before I left I saved an closed the file…
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Moving files from Dropbox back onto PC
Hi everyone. I wish there was a phone number to call for this but oh well. So my issue is, is that many files that were associated with my Student DropBox account became inaccessible on my PC. I downloaded all the files that are stored on my account (resulting in copies of the original files) and the moved the files from…
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Camera Uploads from USB drive not working
I have Autoplay set up to import new photos from USB drives, and this has worked for years on my old USB stick. I've started using a new one, but it refuses to upload any of the photos to my Camera Uploads folder. I still have enough space left, and it offers me the chance to add the drive to my Backup (but this doesn't…
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File explorer "not responding" error during move to Dropbox
I was uploading a large amount of files via "move" from my Desktop. The File Explorer froze and went to "Not responding" part way through and now my files are neither in the original location nor did they move to Dropbox. Is there any way to recover them or force the upload? I'm set to lose hundreds of photos of my…
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Why do my Dropbox files also take up space from my ****** drive?
OK I know this probably seems like a dumb question, but bear with me... I am cleaning up storage on my PC and I see that Dropbox is taking up a huge chunk of memory on my ****** drive. But I thought Dropbox was in the cloud. What gives? Is everything I put into Dropbox being saved to two places?
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The device is blocked when connecting iPhone with my PC.
When I connect my iPhone to the PC the synchronization doesn't start and I get this message "The device is blocked Dropbox could not import photos because Apple iPhone may be blocked. Unlock it and try again." My Dropbox plan is the 3TB one and I have about 15 thousand photos on my phone (I don't know if this info will be…
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'Don't Sync' to Dropbox context menu is very useful
All, Just wanted to promote the 'don't sync' to drobox option that has appeared with a recent update (seems to coincide with the File Provider releases?) as I have seen some users confused as to what it does/can do so i thought I'd share how i use it (rightly or wrongly). I work in several apps that save/store files in one…
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Manually uploading content using the mobile app restricts to 400 at a time.
I bought Dropbox 2TB. I am thinking of canceling the subscription. I think Dropbox is such a waste. Even after 4 days, not even 500 photos are uploaded to Dropbox from my iPhone. I tried selecting photos and upload, there is a restriction to select all and I can select only 400. I have 16000 photos how can I do this.…
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It doesn't seem to be a connection & sync between Scrivener and Dropbox.
I have used dropbox to sync Scrivener files between iPhone, iPad and iMac for some time and it worked no problem. Recently I upgraded to a new Mac running Sonoma 14.6.1 and when I went to check the files in dropbox there are only a handful there. The dropbox app doesn't acknowledge any kind of sync issue. I am totally…