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.mov files download from dropbox as text files and won't play
I have very large .mov files shot in 4K that I uploaded to dropbox. When I download them to my external hard drive and then try to play them on my mac, the mac reads them as text files and they won't open in quicktime or imovie. I tried adding the .mov extension back (i uploaded them as .mov and they show up as such in…
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Error says my Windows 10 NTFS C drive file system is no longer supported, hasn't synced in weeks
I'm a bit desperate for a solution, I've been talking to Dropbox support and even escalated my problem to tech (who haven't been very helpful with long pauses in communication I can't get help promptly. I had to provoke another support ticket in order for them to respond again) Everytime I startup my computer, I get an…
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Moved to "D" drive from "C" but files are still on C drive.
I want to move my Dropbox folder from "C" SSD drive which is out of room to my "D" drive. Followed the directions and was able to get it over to the "D" drive but the "C" folder still exists. So it looks like it copied? How do I delete the "C" Dropbox version?
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Can't sync outlook files
After moving the active MS outlook .PST file to my Dropbox (40.4.46) sync folder, the icon in the lower right status bar (Win 8.1) has a constant message "Can't index Outlook file" and no longer shows the message "Up to date." Any help? Thank you.
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Deleted files keep reappearing
Hi all, I know that many threads on this issue exist in the forum, but I couldn't find anyone that helped in my case, or the issues are slightly different. Before contacting support directly I thought that it might be good to describe it here in the forum (and hopefully someone can help me :) ). I have in my dropbox a…
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How to move my Google Photos directly to Dropbox?
What is the easiest way to get all my Google Photos to Dropbox and to have new pictures taken with my Samsung 9+ phone to automatically upload to Dropbox.
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problems saving an excel worksheet to dropbox, automatically saves as corrupted pdf
I'm having problems with Excel/pdf . All my excel files save automatically as a pdf on Dropbox (and yes, I have made sure when I 'Save as' there's the correct file type in the box). Then when I try to open the pdf as a pdf it's 'corrupted', as the previous posters have found. I do have a workaround, I can open and use the…
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Sync a folder via terminal
How can I sync a folder via terminal in Linux? I had installed Dropbox to that machine, but only synced one folder and now I need to work remotely from my Mac. I don't have 'physical access' anymore, so I need to activate and sync a second folder remotely. There is no option to open an interface (e.g. open nautilus via…
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How to remove underscore in files and folders
Two days ago, when I booted up my computer, all my Dropbox files and folders were underscored. Dropbox support advise that this is because one or more of my files contain an incompatible character in their name or path. I therefore use the following link https://www.dropbox.com/bad_files_check I ran the files check and…
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Reconnecting synch to external drive?
Because my haddrive lacked space, I set up Dropbox to synch to an external drive connected to my MacBookAir. However, whilst travelling I disconnect the portable (external) drive and when reconnecting Dropbox fails to find the path back to the Dropbox folder on the external drive. I have tried to change the path in the…
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Dropbox duplicates files from Dropbox on Mac during syncing to Dropbox online
Hi Dropbox helpers, It is almost weekend but I still need some help with this syncing duplicating problem on my Mac. I already read through all the open topics and checked Apple doubles etc but I think it has more to do with a simple wrong button or preference that I clicked... So I just started working at a new company…
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Changed home folder name, now the Dropbox desktop app will not start
On my Mac I changed my home folder/user name folder. Now, when dp starts, it attempts to change permissions on the original home folder, which no longer exists, and then exits. Is there a way to tell dp that this folder no longer exists, and to move to the new. Thanks for any assist.
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Change my Dropbox folder name on my PC
I have my dropbox folder in the D drive of my computer. For some reason, the dropbox folder is not named "D:\Dropbox", but "D:\Dropbox (Elliotfan)" with my account name together. Does anybody know how to return the name back to "D:\Dropbox" without messing up the saved files? Thanks.
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Storage Usage reported for online-only folders on Finder doesn't match the "User Info".
So after more than a year of discussion on pretty much the same topic, this still has not been resolved. Sugesting that issue will be resolved in the next version of software is somewhat unacceptable, and if you try to imagine this in any other profesion, you will agree, it would not be tolerated. We just designed a house…
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Photo uploads on Android not working unless I open the app
Hi, I have the photo uploader feature turned on on my Samsung Galaxy S7, which I believe works overall. Although I have noticed that if I need it to upload a photo that I have recently taken, I need to open up the app on my phone before it will upload. I took a photo this morning; 4 hours later it still hadn't uploaded by…
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Large Files Not able to be uploaded
Hello I have 8 large MPG files, roughly around 70G each. I've downloaded Dropbox onto my desktop PC and have been transferring the filesfrom my external drive into the Dropbox folder on my computer. Apparently they do not automatically upload to my shareable Dropbox folder. When I try to then drag the files onto Dropbox…
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accidentally dragged a folder to Dropbox
I accidentally dragged a folder to my Dropbox folder. How can I "unshare" it without deleting it (which I have done [and restored, thankfully] two different ways already)? Maddeningly confused, Paul
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I have a handle leak from Dropbox?
My laptop is extremely slow and my webroot analyzer says I have a handle leak coming from Dropbox. How do I fix this?
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Using Dropbox Camera Upload and Apple iCloud Photos
Hello, I have been using Dropbox automatic Camera Upload to backup photos that I take on my iPhone. I would also like to use Apple iCloud Photos to backup and syncronize my photos across multiple Apple devices. Once you take a photo with the iPhone the iCloud Photos functionality uploads the original photo and associated…
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Is there a way to sync my files from the web to my desktop but not the other way around?
Hello, I want to prevent dropbox from syncing back to the cloud files that are already on my computer.. or I want only to sync from dropbox to computer I do not have enough space in the cloud to have all the files.. so there is a folder I do not wish to sync back to the cloud but if there are new files on it to sync to…
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Opening an MS Access file will create a duplicate file
Opening an MS Access file (e.g. Personal.accdb) on my Dropbox will create a duplicate file, where the original file is duplicated and a number added for each time I have tried opening the file (e.g. Personal1.accdb, Personal2.accdb, ...). The original file is not updated and may result is obsolete data as I use a direct…
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What does the blue icon on my files mean?
What do the two blue arrows on documents that are on my desktop mean. I'm assuming it's some soft of indication that the file is replicated on Dropbox.com but why can't we get notified before changes are implemented and have some sort of explanation
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How do I access files on someone else's dropbox account?
A friend started a dropbox account for some minimal exchanges of files. I opened up a dropbox account but am unable to locate a way to access his files nor am I able to upload files. For a period of time, I was able to go to my email and get on the account and upload files, by clicking on his email notification, but no…
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Some of my photos look darker on the Dropbox website.
I just uploaded photos, and they are much darker than they should be. Meaning, something in Dropbox darkened my photos from their original appearance. Anyone know what is going on?
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Why am I still able to see a folder I selectively synced in my Dropbox folder?
I am trying to use selective sync to free space on my hard drive, on a laptop using a Windows 10 platform. I have moved those files & folders on Dropbox that i do not need to have on my hard drive into a Dropbox folder i named selective sync - there is a total of 38GB worth of files in there. I went into the Dropbox app…
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Jamie saved days of time by storing video production files in Dropbox
Meet Jamie, Head of Post Production on a Video Production team. This is Jamie’s story… What brought us to Dropbox We had no way to share files easily, but needed to share files in the office between our machines, to our home machines or portable devices, and with clients and freelancers. We would spend days sending…
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Anca never needs to worry about losing files on a crashed computer again
Meet Anca, an online education designer who uses Dropbox so she never has to worry about losing files on a crashed computer again. This is Anca’s story… What brought me to Dropbox My forever love relationship with Dropbox started during my second semester of my master’s degree. I was enrolled in an online course that was…