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Offline files on iPad app?
Hello using latest iPad app, where can I view offline files?? Would think it would be main tab at the bottom.. all I see is home, files, create, photos, and account. And I don't see it in any of those tabs. On iPhone app there is (was?) offline tab ...?
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Smart Sync is default to online-only but not working
Hi all, In my Smart Sync settings, I have the default set to online-only. i.e. new files should be set to online-only. However, whenever someone adds a new folder+files to my shared folder, it selectively syncs to the folder and all files. I thought that it would show in explorer, but only in online-only mode... Thanks!
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Why does the Uppercase Letters of my file name change to Lowercase
I have a file name "Northern California" that is shared to various people. It was automatically changed to "northern california" Why did the capital "N" and capital "C" change to lower case?
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How to "start all over" with Dropbox?
I have been experiencing sync errors on one out of the three computers where I use Dropbox. I feel I have spent quite enough time on the sync errors, and all I want to do at this point is start all over again. What is the best way to do this, without risking the deletion of my data? Will renaming the Dropbox folder on this…
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I'd love to sync Apple Mail's Folders including archives. Can this be done?
I want to sync the Mail Folders including archive mail.
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Selective sync on Android? (Dropbox newbie)
I've just installed Dropbox on my Android phone & there doesn't seem to be a preferences section in settings so I can't see how to set up 'Selective Sync'. Any ideas anyone?
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Why do files open as read-only on Windows computer?
I am using Dropbox desktop App on my Mac (home) and PC (work). On the Mac (OSX latest version and Office 2011) everything works fine. But on my PC (Windows 7 Pro, Office 2010) files open as Read Only. If I go to Properties and uncheck "read only" for the file or folder in question, it is fine. But when I reboot, all my…
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MacOS, high CPU usage by open directory, symlinks in Dropbox
Hi, I just wanted to share how I solved this high-CPU-usage problem. The short story is: delete all your symbolic links from under the Dropbox folder. Long story: I'm on macOS High Sierra and I found that a system process ("daemon") called "opendirectoryd" keeps using 50--100% of CPU all the time as long as the computer is…
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How to move photos into folders?
Hello How do I move photos from my camera upload folder to another folder?
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Name conflict on shared Excel worksheet
Hello there, The below email has been sent to Microsoft 2 days ago and they advised to contact Dropbox. Hope Dropbox experts are able to understand the cause of the issue. "Having a couple of issues with an Excel file shared on Dropbox among colleagues of mine. Everyday, either a colleague or myself will be editing the…
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Can not upload files from Android app
Hello, I have been trying to upload files to my dropbox using the Android app for the last few days and I keep getting this error when I click on Upload button: "Unknown Error, please contact customer support.". Anyone knows why is this error appearing and how can I solve it? I have reinstalled the application and it's…
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Desktop app stuck at "Connecting"... No firewall, proxy, etc...
We have been trying for days to connect through Dropbox. We have a client that insists on using this dodgy service, so we have no choice. If we connect through the web interface, we get nothign but corrupt downloads because of the amount of data. The only workaround is to download a dozen or so individual zip files and…
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Background uploading not staying on
Is anyone have an issue where if you turn on Background Uploading, it will work for a little while after turning off the app, then you'll get the notification that uploading is paused and I'll need to launch the app to continue? When I do launch the app, uploading begins. I'll go and check the setting for Background…
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No Download Option
Hello, I use to be able to download my folders by right clicking and choosing the download option or choosing the download file option when the folder is open. I no longer am given the option to download. The only options I am getting is to share, open, delete, rename, etc. I prefer to download the folders and not copy or…
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Why can't I upload videos to my Dropbox account from my iPhone?
I can easily upload images directly from my iPhone to Dropbox but when I try to upload video I can’t unless I move the video to an iCloud file. This is super time consuming.
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Unable to Save to Photo Library
Recently my mobile dropbox has been unable to save photos to my photo library on my iPhone 5s. I have never had a problem with this before and am now not sure what to do. I have tried to download multiple pictures with no luck. Any suggestions? Thanks.
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Live Photos (iPhone)
How can I send my LivePhotos from my iPhone 6 to DropBox . . . I was very upsad to see that some of my most precious photos ( from my parents that just passed away) is no longer a live photo, but just a flat pictures ! Please anyone, this is one of the most important thing for me . . . I still have some photos in my…
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Stop Dropbox from Zipping Upload File
How do I prevent Dropbox from automatically creating a Zip file from a file I am Uploading? This is not a folder of multiple files, but a single file. I need it to remain in its current Schrivener writing program format, so I can sync it with my other devices (iPhone and iPad), and when Dropbox changes it to a Zip file…
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How do I stop files being available offline on my laptop
Hi, I have desktop PC (Windows 10) with a large hard drive and all my files on it including my entire music collection. I also have a nice small laptop (Windows 10) for taking to meetings which has a significantly smaller hard drive. I use Dropbox plus to sync my work files between the two units but have recently started…
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Why is my download speed slow?
Hi, I don't understand why I'm having such a big problem downloading a movie from my Dropbox file onto my MacbookPro laptop. The file is only 1.2GB, I'm connected to my router with an ethernet cable, with a fibre-optic connection of 50/50Mbps uncapped and unthrottled. I've tried many times already, but the download is…
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Slow syncing, only Dropbox.
Since several months I am finding that Dropbox sync's very slowly, but only for uploads. All suggested solutions do not work. I have set the bandwidth to the maximum. As a work-around, I log into the Dropbox website and upload the file manually. This upload only takes a few seconds (so the speed of my connection is not the…
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Upload keeps getting stuck at 24 files. I've tried all the troubleshooting to get it to work.
Int he past month on 6 different macs at work, Dropbox keeps getting stuck uploading files. You have to unlink dropbox, relink it, synch nothing, then synch individual folders one at a time. Its starting to be not worth it. What's going on? Ive tried bringing work amchines home and using my home network which is very fast…
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Start Dropbox on system startup
Does Dropbox have to be open in order to sync files when they're updated?? I don't have the option on my home PC to start Dropbox upon startup, so now I'm trying to find files I worked on at home here at work, and they're outdated. It doesn't make sense to me, if that is the case, especially considering these files are…
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iPhone 8 4k 60fps video not uploading
I recently upgraded to an iPhone 8 and enabled the 4k 60fps video option, which by default saves all video files using the HEVC file format. I am aware there are some compatability issues with this format on some platforms, but I only have Apple hardware in my device chain so everything should be fine. Dropbox says it can…
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Selective Sync is syncing files that are not selected.
I installed Dropbox on a laptop. Dropbox is configured to Selective Sync, two fairly specific folders. However it is downloading everything around that folder starting 2 folders up. The sync should have downloaded the 12 files in the folders I selected, but instead it downloaded 6237 files! What is happening is the sync is…
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Removing invalid characters in file names in bulk
Hi I am a windows 10 pro user and can't see many files that my Mac colleagues have placed in dropbox because of illegal characters (for windows). I can't sync them properly with my PC because I keep getting errors about invalid filenames. Does anyone know of a clean way to change multiple file names or how to remove…
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auto upload from sd card
I am going to be traveling for a few weeks and don't want to carry my laptop. I'd like to be able to upload photos from my camera's SD card to Dropbox Camera Downloads via my iPad. However, when I test how to do this the only options for uploading are from Photos. How do I "see" the SD card (connected via a cable) on the…