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Scan Document feature freezes on "Waiting to Upload"
Howdy all, I keep getting a glitch when attempting to create a document through the Dropbox "Scan Document" feature. I can scan the document, make adjustments, etc, but once I hit "Save" it gets stuck with the message 'Waiting to Upload". I've been working on this for about an hour, attempted about a dozen scans. Sometimes…
drop box couldn't load photos because apple iphone may be locked
Dropbox couldn't import photos because Apple iPhone may be locked -- this comes up every time and I have not found a way around it. I am stuck! How can I set Dropbox and my iPhone so it automatically finds new photos and videos and imports them? It used to do this but stopped.
Hi, How do I send photo's from my tablet by email?
Can someone tell me how to forward photo's from my tablet by email please?
Smart Sync downloads files and leaves on my Mac when "Online Only" is set
I am on a Mac, my Admin has set for files to be "online only". However when I go into a folder which is set as online only and use a file, the file is downloaded which is fine, I use the file and then I save it, but for some reason the file remains on my PC and does not revert to "online Only". This is useless to me as we…
Dropbox on remote linux shell account
I have a shell account on a remote linux computer and I want the contents of my home machine's Dropbox folder also on the remote computer. How can I do this?
What does the yellow icon on offlined files on the mobile app mean?
I have dropbox for Iphone. What does yellow icon with ! inside means on the right of some files? I have searched the web but no one seems to be able to provide answer. Help please
Uploading one video from iphone to dropbox
I want to manually upload a single video from my iphone X (latest iOS) to dropbox. I selected video on iphone and clicked "save to dropbox"; after waiting a few min, it tells me to select a dropbox folder. After I do so, it then says "Can't upload file: there was a problem uploading {nameofvideo}.MOV. Please try again". My…
I accidentally synced my desktop folder into my Dropbox folder
Hello. I have used a synced Dropbox folder for years on my Windows 7 computer. Today, when moving files on my desktop, I accidentally synced my Desktop to Dropbox. I'm not even sure how it happened. Suddenly all of the files and folders on my Desktop had the blue dropbox syncing icon. At first I didn't even realize what it…
Delete files from dropbox ONLY
When I attempt to delete a file from dropbox, it wants to know if I want to delete everywhere, or look at the sync options, or cancel the delete request. I just want it out of dropbox. I want it to stay everywhere else. Is the technology available to do that?
Cannot open PowerPoint presentations from a shared folder on Dropbox
Hello, I keep getting an error message (see below) when I try to open powerpoint presentations created by someone else in a shared Dropbox folder. I can open the ones I add to the folder. I disabled the antivirus and tried to open the file but the same error pops up. I have all the necessary permissions to work with the…
New to Dropbox.Don't understand how licensing works.Business trial has ended and will not sync now.
Hello, So my question is what do I need to do if I am on a team of real estate agents and only need acess to 2 folders in drop box? I have those permissions and can access them. the problem is I originally signed up for buiness trail versoin and that ended and now so my folders and files will not sync. I am using MacOS…
My camera uploads are not syncing with my computer when plugged in
I have a new phone and set it up with Dropbox, same as my last few pghones. I clicked to verify the new phopne should do camera uploads and nothing happens when I connect it via USB to my computer. The computer asks if I would like to have it connected, but than nothing happens and it tels me that everything is up-to-date…
.mov files download from dropbox as text files and won't play
I have very large .mov files shot in 4K that I uploaded to dropbox. When I download them to my external ****** drive and then try to play them on my mac, the mac reads them as text files and they won't open in quicktime or imovie. I tried adding the .mov extension back (i uploaded them as .mov and they show up as such in…
Error says my Windows 10 NTFS C drive file system is no longer supported, hasn't synced in weeks
I'm a bit desperate for a solution, I've been talking to Dropbox support and even escalated my problem to tech (who haven't been very helpful with long pauses in communication I can't get help promptly. I had to provoke another support ticket in order for them to respond again) Everytime I startup my computer, I get an…
Moved to "D" drive from "C" but files are still on C drive.
I want to move my Dropbox folder from "C" SSD drive which is out of room to my "D" drive. Followed the directions and was able to get it over to the "D" drive but the "C" folder still exists. So it looks like it copied? How do I delete the "C" Dropbox version?
Can't sync outlook files
After moving the active MS outlook .PST file to my Dropbox (40.4.46) sync folder, the icon in the lower right status bar (Win 8.1) has a constant message "Can't index Outlook file" and no longer shows the message "Up to date." Any help? Thank you.
Deleted files keep reappearing
Hi all, I know that many threads on this issue exist in the forum, but I couldn't find anyone that helped in my case, or the issues are slightly different. Before contacting support directly I thought that it might be good to describe it here in the forum (and hopefully someone can help me :) ). I have in my dropbox a…
How to move my Google Photos directly to Dropbox?
What is the easiest way to get all my Google Photos to Dropbox and to have new pictures taken with my Samsung 9+ phone to automatically upload to Dropbox.
problems saving an excel worksheet to dropbox, automatically saves as corrupted pdf
I'm having problems with Excel/pdf . All my excel files save automatically as a pdf on Dropbox (and yes, I have made sure when I 'Save as' there's the correct file type in the box). Then when I try to open the pdf as a pdf it's 'corrupted', as the previous posters have found. I do have a workaround, I can open and use the…
Sync a folder via terminal
How can I sync a folder via terminal in Linux? I had installed Dropbox to that machine, but only synced one folder and now I need to work remotely from my Mac. I don't have 'physical access' anymore, so I need to activate and sync a second folder remotely. There is no option to open an interface (e.g. open nautilus via…
How to remove underscore in files and folders
Two days ago, when I booted up my computer, all my Dropbox files and folders were underscored. Dropbox support advise that this is because one or more of my files contain an incompatible character in their name or path. I therefore use the following link https://www.dropbox.com/bad_files_check I ran the files check and…
Reconnecting synch to external drive?
Because my haddrive lacked space, I set up Dropbox to synch to an external drive connected to my MacBookAir. However, whilst travelling I disconnect the portable (external) drive and when reconnecting Dropbox fails to find the path back to the Dropbox folder on the external drive. I have tried to change the path in the…
Dropbox duplicates files from Dropbox on Mac during syncing to Dropbox online
Hi Dropbox helpers, It is almost weekend but I still need some help with this syncing duplicating problem on my Mac. I already read through all the open topics and checked Apple doubles etc but I think it has more to do with a simple wrong button or preference that I clicked... So I just started working at a new company…
Changed home folder name, now the Dropbox desktop app will not start
On my Mac I changed my home folder/user name folder. Now, when dp starts, it attempts to change permissions on the original home folder, which no longer exists, and then exits. Is there a way to tell dp that this folder no longer exists, and to move to the new. Thanks for any assist.
Change my Dropbox folder name on my PC
I have my dropbox folder in the D drive of my computer. For some reason, the dropbox folder is not named "D:\Dropbox", but "D:\Dropbox (Elliotfan)" with my account name together. Does anybody know how to return the name back to "D:\Dropbox" without messing up the saved files? Thanks.
Storage Usage reported for online-only folders on Finder doesn't match the "User Info".
So after more than a year of discussion on pretty much the same topic, this still has not been resolved. Sugesting that issue will be resolved in the next version of software is somewhat unacceptable, and if you try to imagine this in any other profesion, you will agree, it would not be tolerated. We just designed a house…
Photo uploads on Android not working unless I open the app
Hi, I have the photo uploader feature turned on on my Samsung Galaxy S7, which I believe works overall. Although I have noticed that if I need it to upload a photo that I have recently taken, I need to open up the app on my phone before it will upload. I took a photo this morning; 4 hours later it still hadn't uploaded by…
Large Files Not able to be uploaded
Hello I have 8 large MPG files, roughly around 70G each. I've downloaded Dropbox onto my desktop PC and have been transferring the filesfrom my external drive into the Dropbox folder on my computer. Apparently they do not automatically upload to my shareable Dropbox folder. When I try to then drag the files onto Dropbox…
accidentally dragged a folder to Dropbox
I accidentally dragged a folder to my Dropbox folder. How can I "unshare" it without deleting it (which I have done [and restored, thankfully] two different ways already)? Maddeningly confused, Paul

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