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How to remove underscore in files and folders
Two days ago, when I booted up my computer, all my Dropbox files and folders were underscored. Dropbox support advise that this is because one or more of my files contain an incompatible character in their name or path. I therefore use the following link https://www.dropbox.com/bad_files_check I ran the files check and…
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Reconnecting synch to external drive?
Because my haddrive lacked space, I set up Dropbox to synch to an external drive connected to my MacBookAir. However, whilst travelling I disconnect the portable (external) drive and when reconnecting Dropbox fails to find the path back to the Dropbox folder on the external drive. I have tried to change the path in the…
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Dropbox duplicates files from Dropbox on Mac during syncing to Dropbox online
Hi Dropbox helpers, It is almost weekend but I still need some help with this syncing duplicating problem on my Mac. I already read through all the open topics and checked Apple doubles etc but I think it has more to do with a simple wrong button or preference that I clicked... So I just started working at a new company…
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Changed home folder name, now the Dropbox desktop app will not start
On my Mac I changed my home folder/user name folder. Now, when dp starts, it attempts to change permissions on the original home folder, which no longer exists, and then exits. Is there a way to tell dp that this folder no longer exists, and to move to the new. Thanks for any assist.
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Change my Dropbox folder name on my PC
I have my dropbox folder in the D drive of my computer. For some reason, the dropbox folder is not named "D:\Dropbox", but "D:\Dropbox (Elliotfan)" with my account name together. Does anybody know how to return the name back to "D:\Dropbox" without messing up the saved files? Thanks.
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Storage Usage reported for online-only folders on Finder doesn't match the "User Info".
So after more than a year of discussion on pretty much the same topic, this still has not been resolved. Sugesting that issue will be resolved in the next version of software is somewhat unacceptable, and if you try to imagine this in any other profesion, you will agree, it would not be tolerated. We just designed a house…
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Photo uploads on Android not working unless I open the app
Hi, I have the photo uploader feature turned on on my Samsung Galaxy S7, which I believe works overall. Although I have noticed that if I need it to upload a photo that I have recently taken, I need to open up the app on my phone before it will upload. I took a photo this morning; 4 hours later it still hadn't uploaded by…
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Large Files Not able to be uploaded
Hello I have 8 large MPG files, roughly around 70G each. I've downloaded Dropbox onto my desktop PC and have been transferring the filesfrom my external drive into the Dropbox folder on my computer. Apparently they do not automatically upload to my shareable Dropbox folder. When I try to then drag the files onto Dropbox…
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accidentally dragged a folder to Dropbox
I accidentally dragged a folder to my Dropbox folder. How can I "unshare" it without deleting it (which I have done [and restored, thankfully] two different ways already)? Maddeningly confused, Paul
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I have a handle leak from Dropbox?
My laptop is extremely slow and my webroot analyzer says I have a handle leak coming from Dropbox. How do I fix this?
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Using Dropbox Camera Upload and Apple iCloud Photos
Hello, I have been using Dropbox automatic Camera Upload to backup photos that I take on my iPhone. I would also like to use Apple iCloud Photos to backup and syncronize my photos across multiple Apple devices. Once you take a photo with the iPhone the iCloud Photos functionality uploads the original photo and associated…
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Is there a way to sync my files from the web to my desktop but not the other way around?
Hello, I want to prevent dropbox from syncing back to the cloud files that are already on my computer.. or I want only to sync from dropbox to computer I do not have enough space in the cloud to have all the files.. so there is a folder I do not wish to sync back to the cloud but if there are new files on it to sync to…
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Opening an MS Access file will create a duplicate file
Opening an MS Access file (e.g. Personal.accdb) on my Dropbox will create a duplicate file, where the original file is duplicated and a number added for each time I have tried opening the file (e.g. Personal1.accdb, Personal2.accdb, ...). The original file is not updated and may result is obsolete data as I use a direct…
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What does the blue icon on my files mean?
What do the two blue arrows on documents that are on my desktop mean. I'm assuming it's some soft of indication that the file is replicated on Dropbox.com but why can't we get notified before changes are implemented and have some sort of explanation
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How do I access files on someone else's dropbox account?
A friend started a dropbox account for some minimal exchanges of files. I opened up a dropbox account but am unable to locate a way to access his files nor am I able to upload files. For a period of time, I was able to go to my email and get on the account and upload files, by clicking on his email notification, but no…
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Some of my photos look darker on the Dropbox website.
I just uploaded photos, and they are much darker than they should be. Meaning, something in Dropbox darkened my photos from their original appearance. Anyone know what is going on?
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Why am I still able to see a folder I selectively synced in my Dropbox folder?
I am trying to use selective sync to free space on my hard drive, on a laptop using a Windows 10 platform. I have moved those files & folders on Dropbox that i do not need to have on my hard drive into a Dropbox folder i named selective sync - there is a total of 38GB worth of files in there. I went into the Dropbox app…
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Jamie saved days of time by storing video production files in Dropbox
Meet Jamie, Head of Post Production on a Video Production team. This is Jamie’s story… What brought us to Dropbox We had no way to share files easily, but needed to share files in the office between our machines, to our home machines or portable devices, and with clients and freelancers. We would spend days sending…
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Anca never needs to worry about losing files on a crashed computer again
Meet Anca, an online education designer who uses Dropbox so she never has to worry about losing files on a crashed computer again. This is Anca’s story… What brought me to Dropbox My forever love relationship with Dropbox started during my second semester of my master’s degree. I was enrolled in an online course that was…
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Need for DOS-command to know if files are already synched
Hello all, For a specific situation I have need to check for each file in the local dropbox folder if it's already been synched with the cloud or not.I can LOOK with my eyes and check the Icon, but this doesn't work for me, because I have thousands of files per day.So I do need to automate this. I want to automate it by…
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Sync speed slower than my network speed by a long long way
My drop box sync speed on my mac pro is very very slow. i have ran a speed test on my network and i have 50mb download and 10mb upload speed. When i look at my drop box sync speed its at 4 or 5 kb. this is utterly useless. my syncs are like 3 hours long!! how can i get a better sync speed please help this is no good!
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Can you explain the difference between Smart Sync and Selective Sync?
I'm considering the Basic plan for Dropbox. I briefly read the differences between Selective Sync and Smart Sync. Is Selective Sync a "hot sync", in that the dropbox folder is continually monitored and sync to the "listening" folders? Is there a monthly charge for Selective Sync? If so, please advise.
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How Andy took his life off of flash drives with Dropbox Folders and Paper
Meet Andy, a Dropbox devotee who has moved his personal and work files from flash drives to Dropbox. This is Andy’s story… What brought me to Dropbox Before I used Dropbox, it was such a pain transferring files between by devices when I was on the go, or needed to do work somewhere that wasn't my main computer. I have a…
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Future Support for Linux?
Hi.. That other thread is getting really, really long, so I thought I'd pose a question here, for someone from Dropbox to answer, rather than the complaints and rants in the other thread. :-) Right at this moment I'm considering going through the pain of shifting my DB folder to ext4 despite the security/stability issues…
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Why are the videos I upload to my Dropbox account playing sound but no picture?
I have never had this problem before and it is very frustrating. I have a ton of concert videos that I took on my Iphone. They upload to dropbox. From there I copy them to my PC and create folders to save them. I have done this for years. But now when I do it all I get is a music note and sound. The videos are not there. I…
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iphone files uploading to dropbox
I installed dropbox on my iphone6 in order to access some audio files on my phone from my laptop. I have a dropbox plus account. the files were made with the voice recorder app. They were placed in a dropbox folder on my phone. when I went to dropbox on my laptop the new folder was there but no files. the files all say…
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Smart Sync Online Only Files still using disc space
I am using smart sync on multiple Macs, one running macos 10.12.6 and the other running macos 10.14, they both are showing my hard disks are almost full even though the majority of the files are set to online only. When I choose Get Info I show a size of 687GB (38 GB on disk) for 60,699 items. So though it should only be…
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I need to get Dropbox to stop synching 1Password
OK, I have to get Dropbox synching 1password. I talked to a Dropbox supposrt person whos said go to settings and then connected apps and delete 1 password and it would stop. NOw I'm typing tis from memory so I might have the jargon wrong, anyway it doesn't work and not only can't get dropbox to stop, it has come back and…