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Access to "Folder" is limited
In the last day or so, I have started to get this error message whenever I try and move a local file: "Access to "Folder" is imited We'll keep access to file.tmp the same. Add people to FOLDER too if you want them to have access to anything else in it. How to Manage acess." Dropbox box then gives me a option to Cancel or…
File Requests - Multiple Files at a time
When sending a File Request it seems on Android that you can only select one file at the time. Is this a bug? I've tested it on Multiple Android phones and it's the same on all 3 I've checked. On iOS/Desktop you can easily select multiple files and upload them all at once via the request. But with Android you click 'Choose…
Can I see the history of messages sent when I shared files or folders?
Is there any way to get the history of messages that were sent from Dropbox? I want to revert to previous emails for information.
.PNGs not visible in Dropbox photos tab
Hello Dropbox Forum! Whenever I try uploading a .png to Dropbox it doesn't show up in the photos tab (dropbox.com/photos). At first I thought this was due to Dropbox not finding any date in the file (PNGs do lack exif support). However, after trying to both change the filename to the date (using format yyyy-mm-dd hh.mm.ss)…
Cannot upload files on Slack
Since I recently upgraded to Dropbox for Business, I can no longer upload files on Slack. I have enabled the Dropbox integration on Slack a while ago. On the Slack desktop app, it recognises Dropbox and allows me to identify the file I want to share. But when I click on the file, I get an error message
Trying to create Zip files in Dropbox
Hello, I am trying to put some of my files in a zip folder. I don't know how dropbox helps with this.
Integrating Dropbox on the website
Hello everyone, I want to integrate dropbox into my website that is on hubspot. The idea is to give visitors a personalized experience when uploading folders on the website. They would go on the webpage and there is a CTA button titled 'Upload folder' or it can be a form with a option to 'upload folder'. And then that…
When I download files to my computer, the sound becomes corrupted?
Hey, I am on a MacBook Pro running macOS Mojave. I have audio files shared with me that sound uncorrupted when listedned to via the dropbox.com When I download the files to my mac via driect download they become corrupted (changes sound of files). I have tried downlading on Google Chrome, Safari, Download All, and…
Notification to person who shared with me if I remove myself?
Hello, my query is this: If someone else shared a folder with me and I wish to no longer have access to that folder, will the person that shared it with me receive a notification if I remove my access to the folder?
sharing files and folders with non team members
Greetings to all, Using a business standard account, I would like to create different spaces to share files and folders with specific team members as well as non-members. Typically: Top-level ----> sharedspace1 (john, peter, mary, teammember1) ----> sharedspace2 (jane, peter, teammember1, teammember2) ----> sharedspace3…
Is there a way to collaborate on shared files in real time to avoid conflicted copies?
I share my dropbox files with other users for work. I my co-worker has a document open and changes the file at the same time I have it open it creates another copy of that file. Can I upgrade where if we are both accessing the file it will automatically update?
Couldn't Copy Link Error
When I right click on a saved jpg in my Dropbox Folder in Windows Explorer and select "Copy Dropbox Link" I get an error message saying" Couldn't Cop Link - You don't have permission to create a link to this content". I have been doing this successfully everyday for the last 10 months or more. Why is this now all of a…
Dropbox downloads are saying download failed.
I am not technical. If I click it, it is supposed to work. Anyway, these are links to dropbox files from book authors and other people are downloading them just fine. I checked and I am nowhere close to having a full drop box. Basically, I click the link. It takes me to the dropbox file. I click the download arrow on the…
Can edit option does not appear when sharing file
When I attempt to share a file. The only access option I have is view only. Where is the can edit option. The recipient has a regular Dropbox account.
How can I change the font size in my Dropbox folder?
How do I change a font size in my drop box folder? I want to print a proposal on one page
I'd like to see files that users copy locally - is there a way to report on this?
We use DropBox for our work and have a distributed base of uses that need access to our files. However, as this is our IP, we'd like to be more confident things aren't copied locally. We know that this is possible, and may be practical for some work, but the point is that if someone has copied a great deal of our IP to…
Shared link is not updated
Hi, I have a basic dropbox account. My teacher sent a dropbox link to all students. When I open the link it opens my dropbox in Chrome. When I click 'save to dropbox' the folder is added to my dropbox. So far so good. However, when the teacher adds a new file to the folder, I do not see this file in my dropbox. The other…
Can I see the IP address of someone I have shared a file with
Is there a way to see when a shared file was accessed and the IP address of the perosn who accessed it?
Can not overwrite file in DropBox
We use DropBox and used to be able to overwrite old versions. That is no longer possible. I am on a Mac 10.13. Did the "replace" option go away?
Swann Security Systems & Dropbox
Hi ALL After purchasing a complete Security System from Swann, part of the setup process recommended I open a Dropbox account to add a Cloud Upload feature for backup purposes etc. After the installation was complete, I followed their suggestion and signed up initially with the Free 2 GB Option. I have had no issues at all…
Fake activity?
Yesterday I uploaded a movie file to Dropbox for some friends to download. Immediately after, I decided to check from a browser that wasn't logged in, to see what it would look like for them if they didn't have a Dropbox account. I was shocked to discover, under “Activity”: “Patricia Johnson downloaded this file” and…
"check your internet connection and try again" When trying to share a file?
Trying to share a file, but when I enter some email addresses I get the following messages ""check your internet connection and try again". Other email addresses works 100%. Working on a Macbook Pro.
Prevent a user from copying files to the teamfolder
We are using free Dropbox. We are 8 users and I am the owner. Most of the users lack basic computer skills. Most of them cannot distinguish between delete or move a file and they do not know what a folder is. We have a common main folder and each user has its own folder where he can do what he wants. The users often…
Saving documents from Dropbox to my computer
I have searched for how to save a document from dropbox to my computer and it says download as first step but I don't have that as an option for "save as". Only option under save as is to "rename file"... Help please.
Change Member name
I have a member who I have authorised to share, but her name is wrong. She is down as Sarah instead of Sam, although the email address is correct. How do I change her name
Can I see who added a file to our shared folders?
Is there a way to get a list of added documents that were add from people outside of the team? Example - We have a team of 8, we share folders with clients. Is there a way to know when a client adds a document? The event pages works, but there is so many to go through. Is there a way to filter it for people outside the…
Daily File Request Limits?
Hey all! I hope everyone’s doing well. I had a quick question about if there’s a limit to the amount of file requests I can create in a day. Thanks, Tanush
Can I create an activity report for shared files?
Hello community! Is there any way I can generate a full report on file-sharing activity (created, edited, deleted)? My idea is to handle the data to create a time tracking sheet (when each member worked on a specific folder/project) Best!
Cannot access shared files
Please, what could be the likely reason for this message. That didn't work for some reason If it's a fluke, it might work if you refresh the page. You can also ask us for help. Hope, someone explain this to me and what to do. NB: the above message pops up anytime i click on a link to a file sent to me. Thank you.

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