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How can I restore a link to a file?
Hi I mistakenly delected a the file for this [link removed] and accordingly made useless. Please how can it be restored?
How can I unshare a folder?
How do I UNSHARE an entire folder? Seems like the latest updated to Dropbox eliminated the "unshare a folder" option from the settings. Never had a problem unsharing before, but since they eliminated the option, what's the solution now? I don't want to just "remove" people from the folder (which seems to be all I can do…
How do I transfer files to a new account via IOS devices?
DB makes it difficult to transfer files to new account and delete former acct. 2 different identifying Email addresses.
Get email address of requested file submission
Display the email address of the person that uploaded a requested file. Right now not even in the notification email I get that information. It‘s a missed opportunity, because they need to type in their email anyway.
"We were unable to complete your request"
A Dropbox business account from my work is trying to share a folder with my personal account. When I try to add the shared folder, I get "we were unable to complete your request." I cannot figure out what is going on. I have enough space in my Dropbox account for the folder and I even converted my account to work account…
Unable to leave shared folder - no dropdown by "can edit"
I'm out of storage in basic and tried following the instructions to leave a shared folder. I'm not the owner, but when I get to the menu for who can access I don't have a dropdown by the "can edit", it just says "can edit". The other people who can access have a drop down as does the owner. Is this trying to tell me…
Shared Excel file doesn't get updated
We use shared Dropbox access. I accessed a shared Excel file online (web browser not app) and made some changes to it. Now the other person (original owner) cannot see the updated info. Can someone help?
Open Dropbox links directly in explorer (windows) or in finder (mac)
This is the most important request ever! And it should be already implemented. Is to open dropbox links directly in explorer (windows) or in finder (mac), independent where the link is, whatsapp, slack, messenger, skype, any of then. Is a link, when i click today,. it always open the browser (Edge on Win and Safari on…
Sharing a template folder
Hello- I need to collect a series of documents from two clients at a time. I have created a folder with subfolders for the clients to upload specific documents. How do I share the folder in a way where they see all the different folders? It seems if I just send the 'file request', they only see the main folder but not the…
Double-dipping on charges by Dropbox or simply bad sharing practices?
So, I have a Dropbox account, Basic plan. To be transparent, my personal storage is OneDrive based, but a registered Australian community charity I'm involved with uses Dropbox for some functions. There are two main people in the charity that each have separate Dropbox accounts. Anyway, when one of them shares files/folder…
How can I grab a shared link that I'll be able to text to others?
Hello, I am trying to share the link with people who attended our wedding so that they can add their photos. I do not have all email addresses, how would I get a link to be able to text/ whatsapp this to friends and family? Many thanks, Sinead
Not enough space to add a shared folder, but there should be enough space
Hi. I wanted to add a shared folder, but received a message telling me I don't have enough free space to do so. This surprised me because the folder has a size of 2 GB and I have 2 GB of free space - there is nothing else in my account that could take up any space. My colleagues who were invited to add the same folder &…
Emails containing dropbox links not being received
I send emails to clients with dropbox links pasted into the message. It's suddenly become a problem with clients not receiving the mail. Sharing the link seems to work, but emails I generate are only getting through 50% of the time. Help! This is vital to my business. Thanks
Conflicted file issues
Currently, there are approximately 10 users using Business Dropbox, and we are experiencing numerous issues. These issues include frequent creation of conflicted files, even when users are not accessing the same file. Additionally, conflicted files cannot be deleted, as they keep restoring themselves after deletion. Is…
How can I receive files directly into my Dropbox account?
Here is the situation: I am starting a marketplace where vendors can upload their digital art and sell it via my website. The issue is, the space on my web hosting plan will not come close to the needed space. I would like the vendors to be able to upload directly to a predetermained folder on my Dropbox Business account.…
Dropbox is not working in groups, and team sharing isn't working
How is possible this massive update and not support in Spain... not in Spanish but not in English!!! Is not working with groups... my god, all the systems need to be reconfigured and is not working sharing in teams and nobody can help!!! Total disaster ... I hope somebody upgrade the apss because is not working.
resharing previously-shared work projects in a single new folder
Hi all, Apologies as I'm sure some form of this question has been asked before. 2 years ago I made my first work hire. And I began sharing files with her on a project-by-project basis. Basically, I'd get a new client and then create a new folder and share it with my employee. So now I have about 10 separate shared folders…
Unable to change the link permissions any more
Since today, I'm not able to change the accecible user to the link of the file. It had been possible to select options of accecible users, such as only who knows the password, only who invited, or only who know the link. before However, it is impossible anymore. I cannot share the file to the others who do not belong to my…
I have to grant access to a file that already has 'anyone with link can access'
I have created a file with the 'who has access - anyone with the link' property. I have been getting emails that say certain users want to access the file and that I need to grant access. (see screen capture) Do you have any insight as to why this is happening? I want them to have access immediately without me having to…
Creating a file that clients may upload video privately without others clients being able to see it.
I would like to create a file and then create a link that I can share with multiple clients at the same time, so clients are able to upload a private video to the folder. I am wanting the folder to only be viewable by me and not the clients who upload the private video. In other words, would like to create a folder where…
How can I share a link to a file, which doesn't allow editing of photos?
I'm confused how to allow viewing only, and NOT allow editing, of photos in a Dropbox file that I've sent to various people.
How can I upload all my folders from Gmail into Dropbox?
How an I upload al my folders from Gmail into dropbox
How to see the viewing history of a file?
Hello, I have Dropbox Enterprise account. My research shows that I can view the history of views for a document or folder. I feel like I found where to do this in the "activity tab" but the people to whom I need to know that they viewed show up as 'external participant' with locations that suggest a VPN. Am I looking in…
Sharing link formatting
Is there a way to edit the sharing link when copying it? The extension has symbols after .mp4 and some inputs are reading it as invalid and are not supporting as a regular link ending with .mp4.
Can't seem to properly share a folder of photos
I am new to Dropbox and am having problems with folder sharing. I have read the Dropbox help on sharing and I have looked at several questions in the forum. They all seem to say the same thing which I tried repeatedly. (The definition of insanity - trying the same thing over and over expecting a different result). I have…
Connecting Dropbox to Samsung "My Files"
I have read that as of October 2019, Dropbox no longer supports connection to the Samsung "My Files" app. I suggest that Dropbox reconsiders this decision, because: 1. Other big companies' cloud storage services such as OneDrive and Google Disk are allowing connection to the Samsung "My Files" app. 2. Dropbox already…
Streaming a shared link via Dropbox.
Hello, The only reference I found to this question was dated back in 2019, which is a bit dated. Question: Is it possible, if you've stored a .mp4 or .mov video on Dropbox, to stream that video either by linking to it via a URL or by using a Dropbox supplied embed code? I would be using my Dropbox account as a video host…
Why can't people see these uploaded files?
Why am i the only one who can see these files i've uploaded? [Removed as per Community Guidelines]
Links in Excel
Hi I have created an excel file in desktop app and uploaded into Dropbox. I also have pdf files that I have uploaded also. I want to create links from the spreadsheet to the pdfs. I opened the spreadsheet in excel for the web and created the links. All looks fine but i can only open the links if the sheet is in edit mode…
How to Upload editted Word or Xls docs back to shared Dropbox folder online?
I've opened, downloaded, and edited word doc shared with me in DB online. How do I upload this edited doc back into the Shared Folder with the same doc name?

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