Mac

files appear on Mac and online, but not on PC
What am I doing wrong? I have a system of collecting these files for a writing comp. Download Word or PDF doc from emails, drag them from Downloads to Dropbox-->ParticularFolder (one of two) When I get 10 files in a folder, I then create a sub-folder, and share that with the 2 judges. So far, I have done this 4 times. No…
Dropbox App: File provider update not working
Hi all, I'm on macOS 13.5.1 on a mac mini and I have a private and a business account installed (Dropbox version 181.4.5678). Today I received the notification that I can update to the new version with the file provider. I clicked on «start now» and clicked through the steps on the popup. A few seconds after the file…
Offline files not downloading on Mac?
I use Mac (OS Monterey 12.4), and have selected "Make available offline" on my dropbox for new files and selected all folders to sync to my Mac. However the files are not being made available offline. Files that I open remain available offline for a while, and then retreat back into the cloud. This problem has been going…
Reactivating Dropbox on a previous device ...
I have a MacBook Air M2 (MBA) running Ventura. I previously installed Dropbox (DB) on that computer but had to stop syncing because I wanted to run it on 3 other devices. When using my MBA again, I launched DB. I had to unselect one of my other DB devices. When DB began, I thought it was verifying my files to match them…
MacM2 Mini won't continue install past Setup Video & Mic
It gets to the part where it wants to allow access to the microphone and video camera. It hangs onscreen and I have to reboot to shut it all down. I have had to delete the app to stop it starting up automatically. M2 Mac Mini
Upload crashes in Chrome. What can I do?
New iMAC 24". Updated system, updated dropbox desktop (& beta API, v. 181.4.5678). Fast fiber internet lan connection. Unable to upload a file or afolder for backup in dropx (have ample space). Thanks
Installing dropbox on an apple air
Hi, I have an apple air that works perfectly well. I have a (paying) account for dropbox. Therefore I use the app on my iMac. Perfect. Recently I had some problem to synchonise with my apple air. Therefore I deleted the app on my apple air. I downloaded (several times) the app and tried to install it. The dropbox icon…
Sync Issues and Dropbox Help
I am one of the original users of Dropbox and recommend it to all my medical colleagues and to my patients as well. For me it is a crucial application. In past times when I encountered a problem with Dropbox and could not solve it, I was able to easily reach tech support and communicate with someone on the Dropbox team. It…
MACOS Monterey to Ventura "Couldn't Start Dropbox"
I replaced my Monterey Macbook with a new Ventura one and migrated from Time Machine in the startup new Mac setup process. Dropbox App gives an Error "Couldn't Start Dropbox" I followed the "Advanced Reinstall" from this forum and go the same failure. The generated error file is as follows: bn.BUILD_KEY: Dropbox…
macOS 10.12 compatibility ended.
Hi, I received an email saying that in June 2023 Dropbox will end its support for macOS 10.12. My question is: - Will syncing folders between my device and dropbox stop working? Thanks in advance.
I can't use the selective sync feature due to an error
Hello I am trying to conduct Selective Sync and unable to do so. I tried both methods - (1) from the preferences>sync - it won't let me choose folders. (2) When I right click on my blue folders, it won't give me the smart/selective sync option. Please help! Thanks Liz
Dropbox unexpectedly quit on Mac
I'm receiving a message Dropboxb unexpectedly quit and even after a restart of Dropbox the app does not open. If I try to manually open the App it opens, tries to sync fails, and then restarts. MacOS Ventura(13.1 (22C65) Intel. Anyone else having issues?
Can't open/start Dropbox after reinstalling
Hello, I'm having serious problems reinstalling Dropbox to get myself out of the beta testing. I've managed to reinstall a stable version but now the app refuses to open/start. Please, help. I've copy-pasted the error message below. Thanks so much in advance. I use a Macbook Pro. 😕 bn.BUILD_KEY: Dropbox bn.VERSION:…
Problem with MacOs Ventura 13.0 on my MacBook Pro
When my MacBook rebooted after upgrading to Ventura 13.0, I got this message: “Dropbox.app” is damaged and can’t be opened. You should move it to the Trash. I clicked on "Cancel" and put this email together to send to y'all. What is the problem? What should I do?
Files sync to Mac computers, but not to a Windows one
Has anyone experienced this. I have 5 devices on which I share my Dropbox. 4 are Apple and sync instantaneously. My recent purchase of a windows laptop will not sync all of my folders/files/documents. I’m not getting timely support from Dropbox it’s been almost a month of back and forth emails and still they offer no…
File Provider upgrade is Beta or not?
New Apple MacBook Pro M2. Installed Dropbox, then see a message in the Dropbox app to upgrade to the new Apple File Provider API. There was no mention that this would be a Beta update, but after the update there is a Beta tag in the Dropbox app (window top left) which wasn't there before. Chat support had some unusual…
textClipping file is EMPTY
I am running Dropbox v181.5515 on OS X 13.5 and a .textClipping file shows zero bytes. Yes, I read that there's an issue, but when I click on this particular file in the Finder, it shows "Clipping contents: unknown." This file is supposed to have content, and I am worried that this issue is more widespread than just me or…
Why am i getting conflicted copies when using git commands onMacOS Ventura with Dropbox desktop app
I've been working with the git command on my local machine and using dropbox-backed storage /folders for years with no issue. I upgraded to a Mac Studio and MacOS Ventura. When I did that, I went back to coding, but discovered a number of conflicted files were created while Dropbox indexed my folder on the new machine. Is…
"The operation can’t be completed" error when trying to delete a folder on macOS
I am on Mac OS Monterey running dropbox basic. When I try to delete a folder I get the error message 'The operation can’t be completed because “Folder name” needs to be downloaded.' Also my sync icons are not showing at all. If I add or delete files they the changes sync. If I create a folder it also syncs - but I cannot…
My Dropbox app isn't working as expected, the icon does nothing.
Hello - The Dropbox icon in my application menu sends me to my Dropbox file list in Finder. And that's all it does. I run a Mac and lost the Dropbox icon/functionality in the Menu Bar when I updated to Monterey. I revisit the problem periodically, reinstall Dropbox, get frustrated and give up for a while. I just realized…
Getting an error when clicking on a folder on my Mac
While I have access to my DB files online, when I click on the folder, it says "the folder XXXX can't be opened because you don't have permission to see the content" ! How can I fix the issue?
I can't install the Dropbox desktop app on my new MacBook Air
MacBook Air 2023 , can't installed dropbox desktop app, can't complete setting
Lost Dropbox shortcut in Locations
Just installed DB 162.4.5419 on my Mbk Air M1 (Montery 12.6.1) and it created a shortcut labelled 'Dropbox' in Locations in the Finder Sidebar - NOT in favorites as previous. I gather this is to be the new system. Fair enough. However I attempted to move this shortcut to favorites - I know, should have left it alone - and…
Dropbox won't start on MacBook.
Dropbox won't start on my MacBook anymore. It worked for years, but suddenly it stopped. When I click on the icon in the top bar, it used to show recent files, access to files, etc. Now it jus shows a block with an animation and says "Starting", but nothing happens. I've re-installed Dropbox, altered permissions to Full…
Dropbox for Mac says "Beta" but it's not a beta + bug
I have Dropbox v180.4.4912 installed on a Macbook Pro M1 with macOS Ventura 13.4.1 (c). The Dropbox dropdown says "Beta" in the upper left corner, but I have Early Releases turned off on my account. (Also, there's a bug that truncates the avatar in the upper right.) Am I missing something? Are the M1 releases still "beta"…
Mac - Changed User Name
Hello I recently changed the name of the User on my Desktop Mac from apple to a different one. Since then I have tried to uninstall and reinstall Dropbox repeatedly but it keeps looking for a non-existent folder: /Users/apple/.dropbox It then tells me it Couldn't start Dropbox and gives me an error file to send to Dropbox…
Dropbox syncing takes forever sometimes. And sync check-marks keep disappearing.
We have issues with our company Dropbox, where checkmarks/cloud sync icons sometimes disappear and reappear. Also, the right mouse click options (online-only, share, make available offline, etc.) keep disappearing. Sometimes you have to wait for a long time or restart your laptop multiple times for it to work properly…
Not all files are available offline on MacBook
I have a question about Dropbox synchronization on the MacBook. If I recall correctly, a few months ago, I read that there have been significant changes to Dropbox, and as a result, files are no longer necessarily stored offline. But this bothers me a lot. Although I have set the synchronization settings to store all…
Can I sync my Photos Library with Dropbox?
Hi Everyone, New Dropbox user here. I have my Apple Photos library on an external drive, which is backed up to iCloud. Everything syncs between my iPhone and Photos library (on iPhone and desktop) perfectly. Can I store/synch with Dropbox in the same way, so I can stop paying for additional iCloud storage? Thank you
Dropbox no longer works on my MAC 10.11.6.
Dropbox no longer works on my MAC 10.11.6. I tried downloading older versions, did not work. Surely Dropbox is not going to ignore and dismiss users like me. I used DB to share files between my PC and MAC, my PC still works but on my MAC I can no longer sync. Help

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