Mac

Files deleted from Lightroom don't to the Bin. They go to a file named "CloudStorge/Dropbox/.Trash"
Hi I have been using Dropbox and Lightroom together for years. In recent weeks and when I delete files from Lightroom they don't go to the Bin. They go to a file named "CloudStorage/Dropbox/.Trash". This is somehow a hidden folder that I have managed to find via CleanMy Mac software. However, when I delete files from…
Dropbox won't start on my Mac and I've done all the things, please help
I updated dropbox and now it won't open on my Mac. I reinstalled the OS, updated to the latest OS, my device is in the Dropbox security list, and I downloaded Dropbox (4 times!) installed and it won't open. I get a window that says it can't open and then a text file with a bunch of error messages. See below, please help, I…
Massive syncing issues with latest version of dropbox on an M2 MacBook Pro
I spent over an hour with Dropbox the other night trying to resolve syncing issues. I recently switched from a 5 year old intel based iMac to an m2 MacBook Pro. Originally, I migrated everything from the previous computer through migration assistant and updated to the latest version of dropbox which moves the folder to the…
What is going on with Dropbox on MacOS? Spotlight and Finder don't work!!
Dropbox randomly updated to some new version and said everything is moving to Library/CloudStorage or something like that, now I can't open files directly in Spotlight OR find using folder search in Finder (although global search "This Mac" works). Biggest issues: 1. Searching using spotlight and clicking on it DOES…
Dropbox folder bounces in the dock on mac
Dear Friends, I hope someone can help me. I am using mac. Since the last update (when Dropbox folder was moved to a new location) I observe the following behavior. When I edit files with TexShop, Dropbox folder in the dock starts bouncing, similarly to what happens with dowloads folder. I presume that some aux files during…
Cannot start Dropbox app on Macbook
Hi, I installed Dropbox app on Macbook Pro, system Ventura 13.2.1 (22D68), but it cannot start. I have already tried to reinstall it, but still did not work. And the error file: bn.BUILD_KEY: Dropbox bn.VERSION: 170.4.5895 bn.constants.WINDOWS_SHELL_EXT_VERSION: 61 bn.is_frozen: True machine_id:…
All my Dropbox right-click options are missing in MacOS.
Based on previous threads here, the solution seems to be to quit both Dropbox and Finder, but that has not worked for me. I have the Dropbox icon active in my menu bar, but don't have any right-click options as if it's not installed. Dropbox is enabled in my App extensions though. Also, I can no longer drag and drop files…
Sync issues with Mac OS X folder migrate
After I migrated to the Mac OS X Library/Cloud Storage I am having continous sync problems I don't like the online files mode, I just want the folders I select to be always available offline. But files will not download, and it's always stuck in Syncing mode. I have given full disk access to dropbox and no fix. I have then…
Switched to Mac File Provider API version (174.4.5852) - now continually "syncing 6 files"
Hi! Hope someone can help me. Amongst the many problems with the new Mac FPAPI version, this one is a deal-breaker and I can't seen to figure out what's going on... My otherwise idle system cycles between "Your files are up to date" and "Syncing 6 Files" every few seconds. Indeed, it seems to be syncing *something* (and…
Why does Apple FileProvider force files into the ~/Library folder which is hidden by default?
Sorry if I’ve misunderstood this article but is it true that Apple’s upcoming FileProvider saves files into the ~/Library folder? If so, could someone help me understand what the advantage is because it’s a mind-numbingly painful idea for many reasons, one being that ~/Library is hidden by default for most people, another…
Why do I have two Dropbox applications on my computer?
I'm really confused. I now have two Drop Box applications on my computer. Is there someone (a Drop Box Guru perhaps) who can share my screen and tell me how to merge or eliminate one of the DB applications without the possibility of losing any files?
Dropbox Camera Uploads not syncing to new MacBook
I have a new MacBook Air. I use dropbox as my primary folder and access it both from my desktop mac and my Air. I realized that Camera uploads are not working on my MacBook Air, just on my desktop. I am so confused because I would think they were the same folder. How do I get it to sync? I'm about to be on the road a lot…
M1 Mac slow sync, weird sync!?
Hi, I use Dropbox on Android 13, Windows11 23H2 and MacOS Ventura 13.5.1 I edit some excel file on daily basis, it syncs flawlessly and instantly on Windows and Android(S23), however on Macbook M1 it gets weird, the file in App shows synced but when opened it shows an old copy..I tried editing a file on Mac itself and…
v172.4.7555 stuck syncing (MacOS)
Hi, Using the latest version of the app (v172.4.7555) on MacOS (Ventura), the icon is continually showing syncing when waking up from sleep. Stopping and restarting the App makes no difference to the behaviour, only a full restart. I know files have been added and they are on smart-sync because of the cloud icon, but…
DROP BOX ICON DISAPPEARED
Hi Guys... Im running a MAC book on Ventura 13.2.1 since the update the Drop box icon has vanished from my laptop utilities window so saving any docs or excel sheets is a nightmare now. Can anyone help with advice how to get it back please ?? Thanks a lot
What happens if I don't update to the new Dropbox for MacOS?
I have Dropbox on my M1 MacMini, M1 Macbook Air, old 2015 MacBook Air (all three on Monterey 12.6.3) as well as my iPad Pro and iPhone 13. On the computers, my DropBox folder is in users/{myname}/Dropbox. All files are on the two M1 devices are saved offline (one reason I went with Dropbox, access to my files when I have…
Cannot open password protected file on Mac; fingerprint works but not password
I have a password-protected file on my Mac (Ventura 13.4). It is in DropBox. My fingerprint will open it but my password will not. The password I am trying is my Mac login password. I am sure it is correct because I log out and in again to test it. My caps lock is not on. I open the KeychainAccess app, find the file in…
New version of Dropbox completely broken, need to revert to previous version.
I got a new MacBook Air 15". Used Migration Assistant. Something updated Dropbox. Everything is broken. Specifically: * The Dropbox.app application when launched does not open the app, but opens a Finder window to the new storage location (with no path to show where that is, but I found out from a web search). * There is…
Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura
After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. Now when using Spotlight to search (I often type something like 'drawings folder' to open a folder called Drawings) the results…
After upgrading to Ventura, cannot start dropbox app
Hi, my dropbox app was working beforehand. I recently uggraded to Mac OS Ventura but now it's not working or syncing. I'm getting the error message "couldn't start dropbox" or sync. So I did the advanced reinstall (ran the terminal etc) and I'm still getting the same error message. bn.BUILD_KEY: Dropbox bn.VERSION:…
Mac Air M2 - Word no longer giving dropbox as a folder option
Hi everyone - I have no idea what I have done but if I'm working in any of the microsoft office products, Dropbox is no longer a folder option when I try to open a word document for example. I have to go to the FINDER and open the file through there not in the microsoft application. How do I get Dropbox as a place or…
Smart Sync has disappeared from context menu
In my Dropbox folder in Finder, I right click on a folder/file and I no longer have the option for Smart Sync. Has anyone found a solution to this? I have tried all of the solutions that I can find throughout this community to no avail. - Deleting the cache files - Uninstalling and reinstalling (Including a restart of the…
Dropbox files now take up double space on my Mac
Hi there! So today, just out of nowhere, I noticed all my Dropbox files have gone online-only. So I click on the clouds with the arrow down to download them to my MacBook. However, I noticed that as it's downloading, it's taking up space as well!!! I had 110GB of space with all the Dropbox files on my local computer. Now…
Dropbox using too much RAM memory - macOS Monterey
I use Dropbox in OS Monterey. I am not a heavy user in terms of number of files and usage complexity. I just use to sync files. My DB account has 3.8 Gb in files. Despite this simple usage, DB app is consistently using 1.7Gb of my RAM, making it the largest app in terms of RAM commitment. Do you know how can I reduce RAM…
How to get Dropbox for macOS on File Provider
I'm sure this is a common question, but I can't simply find the answer elsewhere. I want to buy a Dropbox plan and download a Dropbox app that works on my MacOS on File Provider. My Mac is at 13.5. I have a 2G free account, downloaded the app, and was surprised to see Dropbox in the place it was when I previously had…
Mac says files are sync but they are not showing up elsewhere
I have Dropbox on three Macs. It has worked flawlessly on all three for many years. Now on one it won't sync files. It states all my files are up to date, but files I place in Dropbox on this Mac do not show up on the other two and visa versa. I have uninstalled and reinstalled the Dropbox app with no success. Any ideas?
After latest Dropbox update, documents on Mac are set to open with Dropbox by default
MacBook Pro M1 with the MacOS Ventura 13.1 installed. I use the Dropbox Plus plan, and I predominantly access files through my Finder app. The Dropbox app notified me of the new update — I installed and waited for everything to sync and index. Now everytime I try to open a file from Finder (tried with .png, .pdf, .ai, .jpg…
Storage of new files option not visible in the app
Hi All, In my dropbox app the "Storage of new files section isn't there. Thus I'm not able to select the option "online only" for new files default. I'm on a M1 MacBook with Big Sur (11.6.8 (20G730) installed. Dropbox app v182.4.6427 [Removed as per Community Guidelines]
AirDrop broken on MacOS Ventura
I'm using MacOS Ventura and I can't receive files via AirDrop anymore. My Downloads folder is inside my Dropbox as I'm using Dropbox Backup, so it is all inside the Cloud Library now. The Spotlight Search is broken and now also I can't receive airdropped files anymore. They are sending but afterwards they are just nowhere…

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