Mac

Can't sign into Dropbox desktop app on Mac OS Sequoia
Hi - since upgrading to macOS Sequoia (version 15.0) I can no-longer use Dropbox on my Mac. It works on my other devices and I can also login to the website. I signed out then signed into Dropbox on the Mac but this is as far as it gets: Advice gratefully received.
Cant you get the Dropbox shared link from the Mac OS path name?
Is it possible to get the Dropbox link from the file Pathnamein the clipboard on MacOS? 1. Select the file in the dropbox folder 2. Copy as Pathname => Get the dropbox sharable link
MacOS Sonoma: Can't see the Dropbox menu bar to open the GUI
I have no Dropbox menu icon (running macOS Sonoma 14.6.1 on an Apple M1 Pro). Dropbox is syncing. So following the advice here https://help.dropbox.com/installs/system-tray-menu-bar (Note: after reinstall I was not prompted to login to my account) I've killed Dropbox to be able to reinstall it - still no menu icon.…
Sync issues with Dropbox app since upgrading to Mac OS Sequoia
I am unable to synch files from my mac to the cloud or other devices since upgrading to mac os sequioa. I have been using dropbox with mac for more than 5 years without a hitch. Any suggestions?
How do I sync all files to be local files, not online. And keep them local on an ongoing basis?
I have just bought a new laptop. It's a MacBook Air, running Sequoia 15.0. I have not updated dropbox to the new app type, so my library is not in the new place and I'm not using the new app that seems to be causing issues. On my old computer, dropbox would sync all files to my local drive so everything would be available…
'File Provider update' has caused so many issues.
I've used Dropbox for about a decade. I'm a full time photographer, my work routine will be to switch between working from my Mac Mini and my MacBook many times a day. For years, I just wait for the "✔️ Your files are up to date" before continuing work after switching computers. I clicked "Update now" after seeing,…
My Dropbox folder for my workplace is missing on Mac OS
I've recently gotten a new laptop and have reinstalled Dropbox on it. My workplace has a "<Workplace> Dropbox" folder with all our relevant shared admin files and folders. These folders were visible to me yesterday, however, when I clicked on the folder today I got a random warning message. I think it was something like…
I can't set new files to be available offline by default in my macOS Sonoma preferences.
This seems to have come up earlier, but there seems to be no solution. In macOS Sonoma, running the latest Dropbox, the Preferences app will not let me select "Available offline" for new files. This is absolutely essential for me, and I have more than enough disk space for it. What can be done to fix this? Any help…
My files aren't syncing from my Mac to my iPhone, why?
My dropbox on iphone is not synching the latest file from my Mac. I deleted the dropbox app and reinstalled it and it did not fix the situation
Dropbox Mac OS fails to Index and/or synchronize and Update to new folder structure
Dear Dropbox Support and Community, As a long-standing Dropbox customer with a 3TB Dropbox Pro subscription, I am very surprised. When I switched my entire work environment to Mac M1/M2 chipsets (over a year ago), I simply couldn't use Dropbox anymore because syncing kept taking days, etc. In the meantime, I used…
Dropbox app not syncing Scrivener files between Mac and iOS
I am running the Scrivener app on my MacBook and my iPad, and I have Dropbox on both. When I make changes on Scrivener on the MacBook, I can no longer sync those changes on the Scrivener app on the iPad (although if I go to the Dropbox website, I can see those changes there), and vice versa (if I make changes on the iPad,…
Dropbox is indexing more files than I have in my Dropbox
Mac OS X 10.14.6 The dropbox app tells me that it's synchronizing over 6 million files and uploading more than 400,000. But according to a terminal 'find' listing, I only have 592988 files in my Dropbox folder. It then gets stuck at synchronizing, and the count of files to be synchronized and uploaded never changes. I have…
The Dropbox desktop application is causing my Mac to not start up properly
Hi, Since Monday, my MacBook Pro has been crashing and not starting up properly. I ended up on the phone to Apple Support, and we isolated the problem, which is ... Dropbox! I can get my computer to work and not crash only by turning OFF Dropbox running in the background and setting Dropbox to NOT turn on at Login. IF I…
"Dropbox for macOS on File Provider is now ready" but I don't want install this.
Hi I'm on macOS 14.4.1 and Dropbox keeps giving me the notification "Dropbox for macOS on File Provider is now ready", but I don't want install this update. Is there a solution to stop receiving this message without having to install the update? Thanks
Why is Logic saving .logicx files to Dropbox as folders, but my friend's identical setup is not?
I'm doing a collaborative project with a friend and staying in sync is important. A couple years ago when we did this, sharing and saving .logic files to Dropbox was seamless. Then Dropbox changed something and they files started saving as folders for me. But when my collaborator who has the same new Mac Mini machine as me…
All my files are gone after updating my Mac OS
Just upgraded to Mac OS Sonoma 14.6.1 and all of Dropbox folders and files are gone online and on my computer. ******? Help!
Issues with Dropbox File Provider on the Mac
I am writing this both on behalf of myself (personal pro account), but also a company I am director (business account). But moreover, as member of a large ongoing discussion with a number of other professionals who, like myself work in the music industry who are experiencing huge issues with the new file provider version…
The desktop app isn't compatible on Mac Sonoma 14.5?
Hi, I upgraded to Sonoma 14.5 and then the icon disappeared from the upper list and it says "the system doesn't support Dropbox". I tried to download the App., but it doesn´t work. Strangely enough it worked with Sonoma 14.4 (!). Can you pls help? Thanks!
Problem with files after migrating Dropbox from old to new Mac (with OS Sonoma)
Hi! I recently bought a new MBA and migrated my dropbox files from my old MBP to this. Unfortunately, I was told that the harddrive cannot accommodate all my files, so I was asked to choose files to download to my new Mac, this despite the HDD of both Macs are of the same size and the newer Mac being an M3 (vs Intel). Now…
Number of files syncing keeps changing
When I click on my mac the dropbox icon on the top menu bar, I can see a message saying "Syncing ****** files" and Size and time. What does that mean? It is constantly changing. Saying 8000 files with a size of a few megabytes and one minute. Increasing or decreasing the number of files not related to the total amount of…
I can create aliases for my Dropbox subfolders, but not the parent folder.
I work on a mac and I love the way I can access my files through aliases in a convenient location. The issue I'm having is some DropBox folders allow me to create an alias on a Mac and some do not. I am not clear why. For example, I have a master folder for a project that contains 5 sub folders. I cannot create an alias in…
Shared folder visible online but not on my Mac
Morning all, Here is a thing I cannot seem to solve: for work I have a Dropbox folder that we work in as a team (Dropbox Business Plus). I have admin rights to this account. I also have a personal Dropbox account that I sync to my Mac and with which I am logged in on the Dropbox app on my Mac. In the past I shared the…
Dropbox is stuck indexing on my Mac device and fixing permissions throws an error.
I just noticed that syncing stopped in the past few days when some new files weren't being synced from my Mac to Dropbox. From searching here I found the recommendation to Fix the Hardlinks, which I did but it did not help (Indexing has been stuck at 259,623 for the last 10 hours). I also tried to Fix Permissions but it…
I do not see "Make available offline" when I right click on Mac Sonoma 14.5
Just downloaded Dropbox to work from home on various edits. The company I work for has a dedicated Dropbox, and I've been able to access it from a web browser for a while. However, it would now be preferable that I access it directly through my computer. I've tried storing the files locally, but I am not able to find the…
All of the sudden I can't attach files from Dropbox in emails
For some reason, I can no longer attach files from my Dropbox folders. When I go to attach a file and click on Dropbox it now only brings up recent history. It has always pulled up my entire folder system but now I can't see them. I use a Macbook Pro and this is the case with both Mac Mail and also Outlook. The Dropbox…
File request folders not syncing
Hi I use file requests heavily and up until a few days ago any new files uploaded through file requests would show up on my desktop pretty quickly. Over the last few days, uploaded files are not syncing to the desktop. A few days ago I did see the file requests folder went into "online-only, no idea how. I've changed it…

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