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Dropbox is indexing more files than I have in my Dropbox
Mac OS X 10.14.6 The dropbox app tells me that it's synchronizing over 6 million files and uploading more than 400,000. But according to a terminal 'find' listing, I only have 592988 files in my Dropbox folder. It then gets stuck at synchronizing, and the count of files to be synchronized and uploaded never changes. I have…
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The Dropbox desktop application is causing my Mac to not start up properly
Hi, Since Monday, my MacBook Pro has been crashing and not starting up properly. I ended up on the phone to Apple Support, and we isolated the problem, which is ... Dropbox! I can get my computer to work and not crash only by turning OFF Dropbox running in the background and setting Dropbox to NOT turn on at Login. IF I…
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"Dropbox for macOS on File Provider is now ready" but I don't want install this.
Hi I'm on macOS 14.4.1 and Dropbox keeps giving me the notification "Dropbox for macOS on File Provider is now ready", but I don't want install this update. Is there a solution to stop receiving this message without having to install the update? Thanks
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Why is Logic saving .logicx files to Dropbox as folders, but my friend's identical setup is not?
I'm doing a collaborative project with a friend and staying in sync is important. A couple years ago when we did this, sharing and saving .logic files to Dropbox was seamless. Then Dropbox changed something and they files started saving as folders for me. But when my collaborator who has the same new Mac Mini machine as me…
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All my files are gone after updating my Mac OS
Just upgraded to Mac OS Sonoma 14.6.1 and all of Dropbox folders and files are gone online and on my computer. WTF? Help!
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Issues with Dropbox File Provider on the Mac
I am writing this both on behalf of myself (personal pro account), but also a company I am director (business account). But moreover, as member of a large ongoing discussion with a number of other professionals who, like myself work in the music industry who are experiencing huge issues with the new file provider version…
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The desktop app isn't compatible on Mac Sonoma 14.5?
Hi, I upgraded to Sonoma 14.5 and then the icon disappeared from the upper list and it says "the system doesn't support Dropbox". I tried to download the App., but it doesn´t work. Strangely enough it worked with Sonoma 14.4 (!). Can you pls help? Thanks!
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Problem with files after migrating Dropbox from old to new Mac (with OS Sonoma)
Hi! I recently bought a new MBA and migrated my dropbox files from my old MBP to this. Unfortunately, I was told that the harddrive cannot accommodate all my files, so I was asked to choose files to download to my new Mac, this despite the HDD of both Macs are of the same size and the newer Mac being an M3 (vs Intel). Now…
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Number of files syncing keeps changing
When I click on my mac the dropbox icon on the top menu bar, I can see a message saying "Syncing xxx files" and Size and time. What does that mean? It is constantly changing. Saying 8000 files with a size of a few megabytes and one minute. Increasing or decreasing the number of files not related to the total amount of…
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I can create aliases for my Dropbox subfolders, but not the parent folder.
I work on a mac and I love the way I can access my files through aliases in a convenient location. The issue I'm having is some DropBox folders allow me to create an alias on a Mac and some do not. I am not clear why. For example, I have a master folder for a project that contains 5 sub folders. I cannot create an alias in…
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Shared folder visible online but not on my Mac
Morning all, Here is a thing I cannot seem to solve: for work I have a Dropbox folder that we work in as a team (Dropbox Business Plus). I have admin rights to this account. I also have a personal Dropbox account that I sync to my Mac and with which I am logged in on the Dropbox app on my Mac. In the past I shared the…
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Dropbox is stuck indexing on my Mac device and fixing permissions throws an error.
I just noticed that syncing stopped in the past few days when some new files weren't being synced from my Mac to Dropbox. From searching here I found the recommendation to Fix the Hardlinks, which I did but it did not help (Indexing has been stuck at 259,623 for the last 10 hours). I also tried to Fix Permissions but it…
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I do not see "Make available offline" when I right click on Mac Sonoma 14.5
Just downloaded Dropbox to work from home on various edits. The company I work for has a dedicated Dropbox, and I've been able to access it from a web browser for a while. However, it would now be preferable that I access it directly through my computer. I've tried storing the files locally, but I am not able to find the…
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All of the sudden I can't attach files from Dropbox in emails
For some reason, I can no longer attach files from my Dropbox folders. When I go to attach a file and click on Dropbox it now only brings up recent history. It has always pulled up my entire folder system but now I can't see them. I use a Macbook Pro and this is the case with both Mac Mail and also Outlook. The Dropbox…
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File request folders not syncing
Hi I use file requests heavily and up until a few days ago any new files uploaded through file requests would show up on my desktop pretty quickly. Over the last few days, uploaded files are not syncing to the desktop. A few days ago I did see the file requests folder went into "online-only, no idea how. I've changed it…
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Is LAN sync functional on the Mac OS version of Dropbox? How can I tell it is working?
Hello, I have a drobox of about 800gb and when I added a Macbook Pro 2015 to dropbox it has been syncing for about 5 days and still has 750gb to go. My M1 Macbook Pro on the same hardwired network is fully up to date. 1) Even without LAN sync I would have expected it to be way farther along since I have a 1G fiber…
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File size zero bytes for online-only files on Apple M3 (Silicon)
I need to see file size in my Dropbox folder in my Mac. I just moved to a new Mac with M3 Pro (Silicon) processor and for online-only files it shows zero bytes. On my intel processor Mac I see the file size for each file correctly even if they are online only. Is this a bug on M processors? How to fix it? I followed this…
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I got an alert that Dropbox wants to modify something in my MacOS
When logging into my Mac, I got an alert that an attempt by "Dropbox, Inc" to modify something in my system, was blocked, and that I should open the "Security&Privacy" in my System Preferences to enable it. Indeed, I found there a message 'System software from developer 'Dropbox, Inc.' was blocked from loading. I can't…
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Offline files not downloaded when accessed programmatically (macOS)
Not sure where best to address this question, but it would appear to be API-related... We've got an existing app which has been working OK until recently on both Windows and Mac platforms, which accesses XML files stored in the user's local Dropbox folder. (The app is mainly cross-platform C++ with a thin layer of…
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Issue with Dropbox not syncing changes on MacBook Air (Early 2015) with macOS Monterey 12.7.6
Hello everyone, I'm using a MacBook Air (11-inch, Early 2015) with macOS Monterey 12.7.6 and have updated to the new Dropbox version. I've been experiencing issues with file syncing. The status indicates files are up-to-date, but others accessing the same folders report not receiving the correct, synced versions (e.g.,…
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Dropbox vs. Ventura nightmare (191.4.4995)
Welp, week two and the "new" Dropbox update continues to reek havoc on my iMac. I've read a lot of community threads, and can already weed out that this is not a "beta" version. I've installed DB version 191.4.4995, on Ventura 13.6.1, and now I've updated to Ventura 13.6.4. After countless system restarts, the Dropbox icon…
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I can't delete my documents even after stopping syncing and removing Mac OS device
I recently downgraded to Basic and downloaded all documents stored (I had two computers synced) on Dropbox. I did this with both computers, stopped the syncing process, and delinked them in security settings. I was able to successfully delete the stored documents for one computer, but not the other. Which is causing a…
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High CPU Usage after updating MacBook Pro to MacOS Monterey (12.3)
I installed the latest MacOS update (Monterey 12.3) on my MacBook pro last night and now Dropbox is almost continuously syncing files and sucking my CPU usage. Fans are running almost constantly, and battery life has been dreadful as a result. Anyone else experiencing this? All my files are fully synced so I have no clue…
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Dropbox is stuck on 'Starting...' on my new Mac computer.
I just used Migration Assistant to move to a new MacBook Air. Clicked on the Dropbox icon in the menu bar - it said Starting. I have uninstalled Dropbox and reinstalled it. When I start up the computer - and click on the icon - it says Starting. So far I have waited for an hour. I used Activity Monitor - and it doesn't…
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One of my folders just disappeared on my Mac, how can I get it back?
Hello, One of my main folders on my Dropbox just disappeared in my finder. It is there, because I checked it in my browser. But I work from my finder, bcuae I use Photoshop/Illustrator/After Effects etc. For some crazy reason, my Dropbox says it is syncing 46,254 files: I can not call anybody or start a chat. I can not…
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Files Shared Between Computers; "Make available offline" & "Make online-only"
Hello all. I'm a music producer and I work between two different Mac computers (a Mac mini desktop setup and a MacBook Pro for when I'm on the go). I'm currently using a folder inside of Dropbox to store all of my DAW song files (DAW stands for "Digital Audio Workstation"; it is the software I use to produce my music and…
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Can I delete the Dropbox context menu items in Mac Sonoma 14.4.1?
Hi. All. I would like to ask some questions about Mac finder extesion option. As you can see below figure, I already have set extension option in Finder. However, I want to see just "Copy Dropbox link" option. Could I change this setting to remove other options? If you know, please answer me. My macbook version is Sonoma…
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Can't change the Dropbox account my Mac desktop app is linked to
I want my Mac desktop app to link to my preferred Dropbox account, rather than to an account which is now redundant. The app links to the redundant account by default and nothingI can do can change this. I have seen somewhere advice to go the DB icon > My account (avatar) > Preferences > Account tab > Click Unlink this…