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My files are not syncing to my Mac computer
Hi, I have multiple folders I would like to sync in the dropbox app; however, only one folder's content syncs. The other I can see, but the content does not sync and it is stuck syncing. I see no evidence of indexing or "x files to go". I have tried reinstalling and rebooting the app, logging out, relinking my account to…
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I can no longer access Dropbox through Finder on macOS Sequoia 15.0.1.
Did this update by Apple break dropbox? Can no longer access through the finder.
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I'm seeing a green checkmark next to my Mac folders, even though their files are still syncing.
I've been in contact with support about what I was convinced was a bug. But they are suggesting it's expected behavior. Before, if you had a folder with some files still syncing to the cloud, the icon on the folder would show a sync-in-progress-icon. Now it's showing a green checkmark. This makes me very confused every…
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Best practice when changing to a new computer?
I have been advised to remove everything from my current computer and reload the Mac0s operating system with a new one. (or scrap my desk top computer and buy a new on) ,. Will my files in dropbox folder, which are automatically synced to drop box be preserved so that I can restore them to the new or repaired computer or…
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Why are folders that I've unchecked in my app settings not removed from my Mac hard drive?
Unexpectedly all my online Dropbox folders are now appearing in my Dropbox folder on my Mac hardrive, despite all the folders showing unchecked in the sync function in preferences. Am I doing something wrong?
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New Computer Sync issue Mac: Seeing offline folders in Finder
I'm starting with a new Mac but a long-time Dropbox and Mac user. In the past when I do this, I've been able to see all of my folders/file in my Dropbox folder on my computer, even though they are online only with Selective Sync. Now, within my Dropbox Folder in the Finder, I can only see files/folders that are synced…
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My files are waiting to update after backing up and restoring my Mac computer.
I am using a MACBOOK Pro OS Sequoia 15.1. I recently had my computer backed up and then restored. Ever since, my Dropbox App is not syncing with my web based dropbox. This is what it looks like Andy ideas?
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My Dropbox is stuck syncing/indexing 65000+ files on my Mac device.
My dropbox is syncing nonstop, states 65000+ items are indexing. It's been like this for over a month, and it's been affecting my ability to copy files and folders, both to local storage and external. I tried quitting dropbox and reopening several times. Even updated and restarted my Mac several times but the number of…
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When I search my Mac, I get 100+ results related to Dropbox that I don't want
I've been using Dropbox a long time and never had this problem. When I use Spotlight in Mac OS 15.1.1 or the Finder to search, I get all kinds of results that I'm not interested in. This is a new problem for me. ALL of the unwanted results are called "TXT.rtf" The finder locates all of them here: Home Folder > Library >…
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The Dropbox desktop app gets stuck syncing for the team on MacOS
To clarify, dropbox works 95% of the time, so it's not a sync issue. But for me and my whole dropbox team, roughly once or twice a day, dropbox completely binds up. For example, I have double clicked to open a 6MB file and it's been 20min and still nothing. The icon at the top says syncing but the file never actually…
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The Dropbox app on my Mac computer is not syncing
I'm on a desktop Mac. Got a new iPhone today and had to enable 2FA. Since I did that, my Dropbox is not syncing on my desktop. It says it's Syncing but it's not spinning and nothing is happening. I have tried uninstalling and reinstalling it.
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4 files are perpetually syncing on Mac OS, and I can't identify which files
Using Dropbox (version 212.4.5767) on iMac (OS X Ventura). App works fine. But when I pull down the menu from the Dropbox icon in the menu bar, it *always* says "Syncing 4 files" I have no idea what these files are. I uninstalled and reinstalled the Dropbox app. And still the 4 files are syncing 24/7. When I "view sync…
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Dropbox app doesn't launch automatically in the menu bar (Mac)
Since I updated Dropbox recently, the app no longer launches automatically nor does it appear in the top toolbar whenever I start up my MacBook. I have to manually launch it every time. I have looked at my list of login items in Mac Preferences, and Dropbox is definitely checked. Does anyone know if I can make the app…
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Some files are stuck on"waiting to upload" and never sync on macOS unless I double click them.
When adding files to my Dropbox folder on my Mac, I occasionally see some files which appear in the Finder with a dotted line cloud icon in the state "waiting to upload". These files will never sync to Dropbox or my other computers until I manually double click on the file to open it, and THEN the sync starts and shows up…
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Is the Library>CloudStorage folder, still an obligation or is that not relevant any more?
A few months ago, I was forced to nest my Dropbox folder in the Library>CloudStorage folder. It seem to be a new Apple procedure with Ventura. Yesterday, when adding again my desktop to Dropbox and still on Ventura, Dropbox asked me to put it's folder wherever I wanted just like before. Is this the new way of doing things…
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The Dropbox app on Mac OS can't sync as it's saying my hard drive is full, when it isn't
I'm currently unable to sync several video files (approx 120GB) locally due to dropbox thinking it has no space, even though I see over 800GB of available space on my drive. I'm on a teams account and have tried to show hidden files to find my dropbox cache file but haven't been able to find it to determine if that's why…
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Dropbox keeps indexing - cannot open local files on macOS Sequoia
I've uploaded two screenshots. I am using MacOS Sequoia 15.1
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Request: All files available offline by default
Moving the Mac to the new File Provider is great - very happy this is finally happening and support on the new M1 is much better. Kudos! Feature request: Really miss the feature to have Dropbox default to making all files downloaded and available for offline open/save. I will always, 100% of the time, want Dropbox to keep…
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High RAM usage on Mac OS
Hello all, Dropbox user since decades back. I'm on Mac Silicon (M1 laptop, 8GB RAM). Dropbox takes up ≈5GB out of my 8. Obviously a problem, and googling around reveals that this has plagued Dropbox since at least 2021. I know there are thousands of users suffering from this, and I also know I can restart Dropbox every…
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Dropbox on macOS is using too much RAM while just sitting idle
I checked how much RAM I was using at the moment. The only open apps I have are Safari, HandBrake, Bbedit and Word. Neither of those is using any file hosted on dropbox nor is any app uploading or downloading anything. The only dropbox open process is the one sitting idle in the menu bar. This is completely unacceptable…
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Mac Finder extension incompatible with Google Drive Finder helper Finder extension
I have the same issue that many other people have reported. On my MacBook Pro running MacOS 14.1.2, I have both Dropbox v189.4..8395 Personal Plus (I have never had a beta version) and Google Drive File Stream v85.0.26.0. My Dropbox sync/cloud icons are missing from my Dropbox folder. If I uncheck the Google Drive Finder…
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MS Word no long "likes" documents stored on external Dropbox locations (Mac OS 10.15 Sequoia)
So I recently updated from 10.14 to 10.15, and everything looks good except for MS Word. I keep my Dropbox file on an external drive (formatted as Mac OS Extended Journaled), and whenever I try to edit and save a Word document to the Dropbox location, I get a dialog box with "Check to make sure the removable drive…
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Can I use Apple Migration Assistant to move Dropbox to a new computer?
Can I allow Dropbox to migrate to my new MacBook Pro with Migration Assistant along with everything else?
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links from illustrator to online files
Hi, Since a more recent update of the operating system of apple, when we open an illustrator file, online links have to be searched manually, put offline, and connected again one by one. Before, this all happened automatically, where the illustrator file recognized all online links, and opened with all links correctly…
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I want to see all my folders, online or -off, in OSX Finder.
I am moving into a new Mac. Installed the desktop app. I have always had a dropbox folder available in finder where I can easily see everything stored on my DB, and bveen able to right-click and choose which ones to have off line and on. Now it seems I can only achieve this by choosing EVERYTHING in my DB to be…
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Is Sequoia 15.1.1 compatible with Dropbox?
My Macbook Pro (M1) is pestering me to upgrade to Sequoia 15.1.1. I'm currently running Sonoma 14.7.1. I'm hesitant to upgrade because I don't want to run into any issues with Dropbox. Have others had a smooth upgrade to Sequoia 15.1.1? Thanks!
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The Dropbox icon is gray in my menu bar and the desktop app won't start.
Dropbox for mac: menu bar icon is gray and when I click it the animation starts but my desktop app never starts or connects. This has now happened on two macs. I've tried everything. Can still access my dropbox on the web. I want to upgrade but not when this is happening. Help!
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Show Upload Speeds
This used to be possible on a mac. In the menu bar you could click the dropbox icon and it would show you the speeds of your upload. Now it just says "syncing" but that isn't nearly as helpful. It would be much more helpful to restore the progress bar and the upload speed. As this used to be a feature, I don't know why it…
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I put all files available offline, but Dropbox doesn't download them.
Hi! I recently bought a new Macbook and wanted to sync my files to my new computer. Unfortunately, I am unable to download all the files. They are mostly kept in the cloud. I changed the preferences to offline in the Dropbox settings, but this did nothing. What to do? I need to have all my files available offline, because…