Mac

Dropbox keeps telling me to update my app to File Provider, but it never updates.
Running MacOS 15.3. Mac Studio. Tons of RAM and HD space. Dropbox App version 217.3.4297. I go into the preferences and click Update under Dropbox Folder updates. It does so. goes through the whole process of signing out and back in again. But the option to update is still there. Did it update?
Searching files in Spotlight within Dropbox on my macOS Sequoia doesn't show results.
Ever since I installed Sequoia and the latest Dropbox version I'm not able to search files stored on the Dropbox Folder. In previous Sequoia/Dropbox versions I had always been able to search files within the dropbox folder by just using Spotlight (CMD+Space) at any moment. Now it's not working. I have tried the following…
Dropbox files are available in finder but aren't downloading to hard drive
Hi there. I believe I have done what I am supposed to have done to have my dropbox files both in the cloud and on my hardd drive, but they are not being stored on the hard drive. They are zero bytes and not available for quick view in the finder. Any suggestions. I feel as if this is something recent, not something I have…
I can't update Dropbox to File Provider on my macOS 14 and 15; I keep being asked to sign out.
Hi, I have and issue where when I try to update to Dropbox on File Provider (OSX 14 and 15) - the desktop app throws a message about needing to sign out. When the app logs back in it's back to to indexing and syncing without it having been updated to Dropbox on File Provider. I've tried reinstalling the desktop app and…
File request option when right-clicking a file on macOS is no longer available
This issue has been reported previously on the following link but is now closed to any further responses. This is an important feature that has been removed without notice or explanation. I have tried to post the hyperlink to the previous discussion, but you are not allowing this either. Please provide an update. Regards…
Dropbox folder shows as 0kB when using Time Machine to back up on an external drive.
When I create a Time Machine backup on an external hard drive using macOS (latest version), the Dropbox folder with the synchronized data is displayed correctly only on the original Mac. As soon as I connect the hard drive to another Mac, the folder is shown as 0 kB and cannot be opened. Is there a solution?
Dropbox desktop syncing caused the internet wifi to stop working.
I have been experiencing this issue for a while now. Every time I sync a file on my MacBook onto Dropbox, the Wi-Fi connection stops working for other applications, browsers, phones, and smart home devices. Can anyone give me suggestions on how to fix this issue? I've tried adjusting the bandwidth upload rate in the…
The Dropbox desktop app on my Mac has hijacked my screenshots
I have Dropbox on my Mac OS Sonoma. As soon as it was installed, my Screenshots disappeared from my Mac Desktop and appeared in Dropbox. How can I stop this? I do NOT want my screenshots in Dropbox. They need to be on my Mac desktop. Thanks for any help--as a last resort I will just get rid of Dropbox from my Mac if there…
Can't open Dropbox on new macOS Sequoia 15.2 - it does't respond and closes
I've downloaded the latest Software version for Mac Os. I Install, and try to open from apps and then menu bar. Dropbox does not respond then closes. Tried a complete uninstall reinstall and same thing. Any solutions?
Unable to make all my files available offline onto new Mac
I've got a new iMac after the old one has just given up the ghost. All my files are fortunately backed up on Dropbox. My back-up drive was unfortunately corrupted. I've installed Dropbox on the new computer and all my files now appear but with "zero bytes". But there's a problem. I can download each file onto the hard…
Dropbox Sync Time Remaining Isn't Showing on macOS
OS and Version: macOS Sequoia 15.2 (issue persists from earlier versions) Dropbox Version: Latest update as of today. Dropbox business customer. I’m encountering an issue with Dropbox for macOS using File Provider. When downloading files, the sync time remaining is never displayed. This makes it challenging to gauge how…
The Dropbox folder does not appear in Locations on my Mac.
Hello: * I am updated to the latest version of Dropbox with File Provider * Dropbox works flawlessly when I find the Finder folder using the menu bar icon * I can also find the Dropbox folder in ~/Library/CloudStorage/Dropbox, where it appears with a grey circle against it * However, the Dropbox folder does NOT appear…
I can't rename a file I duplicated on Mac OS
i have seen this come up before, but haven't seen a fix. when i duplicate a file, on mac (sonoma 14.6.1) i am unable to rename the file. this is a standard part of my work flow and highly frustrating.
Is it possible to access tags from my iPhone?
I have tags on various files created on my MacBook and need to see these tags when accessing the files on my iPhone. I need these tags for quick reference to see what invoices are still outstanding when visiting clients. However when I view the files on both the iOS Dropbox app and the Files app on my iPhone the tags…
How can I share my Apple photos library to another person?
I used back up to upload apple photos to dropbox - It is really for archival off line backup of an old photos library. How c an I share that with someone else on my team/family
"Additional permissions are required to access files" error on macOS
I am also getting this message. I have read the articles, I have restarted my Macbook etc. etc. It seemed to be working again last week - but now alas I keep getting told additional permissions are required.... I've been using dropboax for a few years now, very happily but now, this issue has been doing my head in for a…
Dropbox Beta: Files show both icons simultaneously - green circle and cloud-arrow - but are offline
I just moved to Dropbox beta for Mac (the latest version). After the folder successfully showed up in my new location, all files and folders were set to "offline only" - very annoying, but I guess that's the default behavior now. I had hoped it would recreate the previous state of what's offline and what's online. I am on…
I can't link my macOS desktop app to the existing Dropbox folder after unlinking
On Mac, Dropbox stopped syncing about two to three weeks ago. In my Dropbox Security settings I see two Devices with identical names, e.g., iMac.lan. (Formerly, I had the three devices allowed by the DropBox Basic plan: iMac, Macbook, and iPhone. Dropbox now complains that I'm trying to use a fourth device: the two…
Dropbox folder bounces in the dock on Mac when syncing.
NOTE: a thread already exists for this issue but was closed without a solution. I'm writing this here to reopen it. The Dropbox folder in my dock (Mac OS Sequoia) bounces every time a file is updated by dropbox Sync. When syncing hundreds of files, it will bounce constantly. When opening a cloud document (online-only…
The Dropbox desktop app is stuck on starting on Mac OS
I can't get past the "starting..." stage on the DB app. I've uninstalled, cleared everything related to DB from my computer, downloaded fresh, installed again. Everything I can think of. Always, the menu bar icon stays gray and the pulldown shows "Starting..." I've let it sit for days, no luck. I can get to my account via…
Policy changes to new files as online-only with File Provider on MacOS?
I am trying to determine the current policy for when files become online-only on a macOS machine that uses File Provider. As I understand it, using File Provider is optional for now, but may become mandatory in the future. I have used Dropbox for over a decade, and currently sync a personal account between 2x Windows…
No longer see syncing check marks on Mac when using the Dropbox desktop app
Hoping someone can give me some guidance. I was running dropbox on an older Mac with no problem. I recently purchased a new Mac M4 and migrated all of my files over to this Mac that is running Sequoia. I have the same files and programs that I did on my previous Mac. Dropbox no longer has the check mark status so I know…
Dropbox Backup won't recognize external drive on MacOS Sequoia 15.2
Hello, I cannot get my external drive to show up in the "Add a backup" section of the Dropbox Backup. I've read a bunch of posts about this issue and it seems like there is no solution. Some have said erasing and reformatting their drive worked (an absurd "solution"), but that hasn't for me. I've also done all the other…
How can I sync the files I see on the browser with my Mac desktop app?
How can I sync files that are on Dropbox and viewable in a browser with a new Mac Mini running the latest Mac OS and latest Dropbox desktop app? If I try to download the files it comes up with a conflict message. I’m sure it used to be possible to just select what you wanted synced at it would do it, but not with the…
Loads and loads of issues syncing sparsebundles and sourcecode on Mac Sequoia
I recently re-installed my Mac and want to restore my storage from Dropbox. All goes well, except for a herd of issues when syncing sparsebundles and folders containing lots of small files, like source code. Now the Dropbox app is constantly telling me "Syncing X files" where X is never decreasing, just constantly syncing…
My Mac Sonoma Dropbox app is stuck syncing 24k files for hours.
Can the issue come from re-linking a previously unlinked mac device? I renamed old Dropbox folder in this mac to backup_dropbox to avoid interferences and deleted all local files but in both Macs files keep syncing for ever...
How to sync my files locally on my Mac, after they've been syncing as online-only?
I have a m1 mac and longstanding free dropbox account and noticed almost all my local files were gone. It looks to me like some update to the desktop app seemingly turned on selective sync (ugh) and now all my files are online only. I'd like to set it back to local files present 'and' synched to online as it has been for…
Move Dropbox folder from local to external disk on Mac
MacOS - I have the Finder integration whereby I have a "Dropbox" as one of my Favorite locations. All my files are fully backed up, Online Only. If I mark any file for offline access, it downloads to my local (internal) disk. I would like to have all my files kept locally for offline access stored on my external disk (USB…
How to Disable Deletion Warning for Online-Only Files
Whenever I try to delete an online-only file in my Dropbox folder on macOS, I get a confirmation popup saying the file will be deleted immediately and cannot be undone. While I understand the purpose of this warning, it has become frustrating when managing files frequently. Is there a way to disable this warning? Thank you…
Dropbox removing external disk support for Mac users
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability. https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on-an-external-drive-and-onedrive-retains-it/20797/16 https://help.dropbox.com/installs/macos-support-for-expected-changes Just…

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