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Problems syncing on Bazzite with Linux.
Integration Affected Bazzite Linux, KDE and Gnome Desktops Device Custom PC Operating System/Browser (if using the web) Bazzite Linux, Kernel 6.15.9-116.bazzite Dropbox App Version (if using the app) 231.4.5570 Question or Issue -- I downloaded Dropbox as usual but it says the following when attempting to Sync: -- I've…
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Need to erase my hard drive safely, without affecting my Dropbox files.
Device iMac iMac Operating System/Browser (if using the web) macOS26 Dropbox App Version (if using the app)233.4.4938 233.4.4938 Syncing Status Syncing Question or Issue I need to reinstall my OS on my Mac, and the only way to do it is to erase my disk first. I use Dropbox to hold working files that are accessed by many…
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If I make a folder "available offline" does that apply to all the subfolders?
What version of the desktop app is this in? When uising the file explorer on the right-click context menu, I select "make available offline" on a folder/directory. does that request change all the files and is change all the files and recurse in all the subfolders too?
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Dropbox says my environment doesn't support tray icon on a Linux device, by it does.
In the following image you can see the dropbox system tray icon top right, with the error message below it. I am using the `i3wm` on Ubuntu with `i3status` to show the icons. To me this is a bug in the dropbox software failing to detect the presence of app indicator support correctlty, on argueabley the most common custom…
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Please help with changing the new view of Dropbox on the desktop.
Please change the way this view is in the pic attached. Two-thirds of the screen is wasted and valuable real estate is wasted by these buttons. How do you turn off or remove the following Search box, all 4 buttons (create, upload, create folder, transfer or copy) and "suggested" all of these take away space. I just want to…
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Dropbox needs to update the required Fedora repository.
Apologies if this is the wrong place to post this. This is just a heads up that Fedora Linux was updated earlier this week to 42 and so the Dropbox Fedora repository is now producing error messages as it's still pointing to 41. The repository is at https://linux.dropbox.com/fedora.
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One of our computers is not syncing with our other connected computers
We operate a small radio station. Computer A is the system that automatically produces playlists and constantly updates them by the hour. The issue is we rely on Dropbox to sync from that computer to several others in the chain. Conversely, the other systems are also supposed to send info to Computer A. None of the other…
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Dropbox sync with multiple drives/folders for a single account.
Hello, What I'm looking for is a way for Dropbox sync to manage multiple drives in a single account. (i.e. with a portable SSD in addition to my laptop's internal SSD as well) In my use case, I want to maintain my local (internal) drive as the main Dropbox location that'll sync continually (essentially every day), but I'd…
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How can I move my Dropbox folder to another hard drive?
I need to move Dropbox from my C to my D Drive because my C Drive is running out of space. I looked up the instructions on the Help pages, but they are absolutely worthless. They say that I need to click on my initials or avatar after opening up Dropbox on my computer, but I looked in the lower left corner and there are no…
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Why do I need to give Dropbox permission to sync .lnk files on Windows?
Hello, i have tried to find the answer but I have not. How do i fix this? Dropbox says 'fix permission' What am I suppose to do? Thank you
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After an update the desktop app keeps indexing everything
Dropbox has just updated to v232.4.5988 and it is now indexing nearly 1.5TB of data!!!! What is going on?? I'm running Windows 11 Home v24H2 OS Build 26100.6584 It is constantly saying "Indexing 50,000+ files" HELP!!!
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Online-only files won't open on macOS BigSur, unless I right-click on them.
iMac 2017 MacOS 11.7.10 (BigSur) Syncing "Up to date" Mac won't open "Online Only" files unless I right-click on them and select "Make Available Offline"
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Unable to completely delete the Dropbox desktop app before migrating to a new computer
I've always had good luck using Apple's migration assistant. Whenever I get a new Mac, I always change the Home Folder name. I do this because the old Mac is often repurposed to another family member. So the old Mac is called “macmini2018” and the new Mac will be called “macmini2025”. The problem is, Dropbox (and iCloud)…
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Apache can't open files in Dropbox anymore
Hi, I am using an Apache 2.4.41 server which DOCSROOT directory is in a Dropbox drive. It's been always working fine until 2025-05-01, when my Dropbox client asked me for an update. I consent and immediatelly the Apache server stopped working. It seems it cannot open the files the way it did. If I move the web files out of…
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My MacBook doesn't sync automatically once I wake it up from standby.
As of now folders don‘t get synced automatically when you wake up your macbook from standby. I always need to manually stop syncing and continue it.
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I see a "connection with the server could not be established" error while updating my desktop app.
Application Affected Official Dropbox Application Device (PC and macbook) Operating System/Browser (if using the web) (Windows 10 and macOS 14) Dropbox App Version (if using the app) (223.4.4909) Dropbox just stop working and syncing on all my devices: PC, notebook, macbook. It tells I have to update. But when I run an…
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How can I choose more of my folders to sync to my Dropbox folder?
When I installed my Dropbox account on a new Windows 11 device, I selected a few current folders I needed immediately to be synced offline. Now, I want to add more Dropbox folders to the desktop availability in File Manager and cannot find a way to do that. I have installed the Windows desktop application, but all it does…
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I can't see my "syncing issues" or new updates when I check my Dropbox folder.
Device (Dell precision 3551) Operating System (Windows 11,) Dropbox App Version (232.4.5988) My dropbox says it has sync issues but when I select show me the issues it just shows me a blank window. Not sure if that is related, I think I have always had that but wanted to add just in case. I have been finding recently that…
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Macros have been blocked for my Excel files.
Hi We got problem activating Macros in Excel when opening files from dropbox. Excel has a messages in the top saying that Macros has being blocked. And there is no option to activate Macros, as there used to be. Any ideas Brgds Bent
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Best way to stop my Dropbox desktop app from removing local files?
Device multiple Mac and PC devices Operating System/Browser (if using the web) multiples Dropbox App Version/Browser Version 232.4.5988 on Mac and PC What is the best way to turn off removing files from my hard drive on all my devices? I want all my files that I have checked in selective sync on all my Mac and PC devices.…
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Error when trying to download the Dropbox desktop app
I am having the same issue with downloading desktop app. I had it on my laptop and it stopped syncing. So I uninstalled the app but now can't get it back. I did the system scan, used various private browsers, cleared cache, restarted, and tried downloading the Dropbox219.4.4463. But still couldn't get it to work. Please…
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Dropbox desktop app on Mac forces sync preference to be online-only repeatedly
Latest macOS: Sequoia 15.6. Dropbox: 230.4.8797 I have been noticing a sync issue warning in Dropbox menu bar for a few days so I checked settings today: I had selected the "Default sync preference" as "Available offline" when installing Dropbox on Mac. But I see in the settings that it had changed to "Online-only" on its…
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I lost my Dropbox folder after my hard drive crashed. What can I do to get it back?
Recently my hard drive crashed and I lost my Dropbox folder on my desktop. I can still log into my Dropbox account, but don't have access to the folder on my desktop that mirrors what I have on Dropbox. How do I get it back so I can add files to my Dropbox account? It was suggested that I download the Dropbox app for…
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My Dropbox app has stopped syncing and I can't make files online-only.
Question or Issue How do I make online only when the option has disappeared as dropbox has stopped syncing?
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I'm trying to save PDF files to my desktop app, but I get an error that they'll get removed instead.
Device (Dell XPS 15) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) 232.4.5926 Syncing Status - Up to Date Question or Issue When saving a pdf to my dropbox folder I receive a message asking me to confirm removal of the document that I want to save? Again - this happens when…
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Viewable tags next to folders/files when you try to preview them.
Hello Dropbox team 👋 I would really really love to be able to see tags appear besides the name of the files in any view, or folder, and on the mobile app, web version, and desktop app. Just a nice coloured tag left to the star icon would be wonderful. Yes, I know at Dropbox you are not a big fan of small, seemingly…
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Debian Trixie - Policy will reject signature within a year, see --audit for details.
Warning: http://linux.dropbox.com/debian/dists/trixie/Release.gpg: Policy will reject signature within a year, see --audit for details Control: http://linux.dropbox.com/debian/dists/trixie/Release.gpg: Sub-process /usr/bin/sqv returned an error code (1), error message is: Signing key on…
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How can I stop files from syncing?
I, like many other submissions in this community, have started a huge sync which I do not want. I my case I am trying to upload ca 1TB of files, but not sync them. Many of these, ca 1/2, were already on Dropbox, so all I wanted to drop them into Dropbox. And to get a message "it already exists, do you want to overwrite…
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Quick look isn't working on files, it shows an icon only on Mac OS Sonoma
I got a new M3 MBP and have been transferring everything over. On my old MBP 2015 I could use quick look to see what the files were both offline and online. On my new MBP when I do quick look it only gives me an icon. It doesn't show what is in the file or the photo. I really need to be able to see what is in these files.…
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Can't start the Dropbox desktop app. I'm getting a permission error.
bn.BUILD_KEY: Dropbox bn.VERSION: 232.4.5988 bn.constants.WINDOWS_SHELL_EXT_VERSION: 86 bn.is_frozen: True machine_id: f03ac1fc-b2fe-4ff2-b41c-930d88260d2a pid: 25292 cwd: 'C:\\Program Files (x86)\\Dropbox\\Client' real_path='C:\\Program Files (x86)\\Dropbox\\Client' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0…