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Cannot Open Excel file and file size is 0 bytes
I have a file in my dropbox but i cannot open it. I use to access that almost every month from PC and andriod but today it is giving me error and I notice the file size is also 0 byte.... Need support to recover.
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Remove Dropbox "Send with Transfer..." menu item from macOS Finder context menu
A somewhat-recent version of Dropbox for macOS has added the new menu item "Send with Transfer..." when right-clicking any file on your Mac, not just files in Dropbox. I know that Dropbox's Finder Extension can be disabled entirely. But this disables syncing badges and all Finder integration. I want to keep the Finder…
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How Do I Permanently Disable the External Drive Backup Feature as Default Behavior?
Dropbox just tried to UPLOAD over 400GB of data I had on an external USB drive I attached to my laptop through its External Drives Backups "Feature". This is NOT good. This should NOT be default behavior. HOW do I stop this default behavior once and for all? For the past hour I've looked into different Settings: * There…
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Can't start Dropbox
I'm getting an error message that Dropbox can't start on my Mac (running macOS Monterey). I tried an advanced reinstall of Dropbox to no avail. Here's the error text. Any help would be so appreciated! bn.BUILD_KEY: Dropboxbn.VERSION: 136.4.4345bn.constants.WINDOWS_SHELL_EXT_VERSION: 51bn.is_frozen: Truemachine_id:…
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Dropbox stuck downloading to Windows
I've had a problem for the past few weeks with Dropbox no longer successfully downloading (syncing) from the server to my Windows 10 computer; it is somehow stuck or blocked and "Downloading 34 files..." forever. These are mostly images from my Samsung Android phone using the Android Dropbox app for Camera Uploads. Please…
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IP addresses, ports, protocols
Good afternoon. At the request of the provider, to open access to the Dropbox application, connection information is required for IP addresses, ports, protocols. Where can I find this information?
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Help renaming the My Mac (computer name.local) folder
Hi, how do i reduce the characters in the name given to to the backup folder "My Mac (macminis-Mac-mini.local)" because I am unable to open some documents as the app I want to use cannot handle paths with components that are too long. I tried changing my computer name in Apples system preferences but that has not made a…
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Dropbox desktop app is installed but won't open (windows 10)
Dropbox icon shows up in the system tray (in white) for a few seconds then disappears & it's not in the overflow area. Machine just came back from repair shop, where the tech unexpectedly installed lots of updates, reinstalled Chrome (I lost everything except passwords), and may have reinstalled Dropbox. I don't want to…
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Beta Build 145.3.4888
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates:…
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Beta Build 145.3.4865
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates:…
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Dropbox not added to Dock in macOS Monterey 12.2
I recently reloaded the app to reinstall on my Mac Pro desktop. According to the download page: When you download and install the Dropbox desktop app, two things are added to your computer: * The Dropbox folder in File Explorer (Windows) or Finder (Mac) * The Dropbox icon in your taskbar (Windows) or menu bar (Mac) The…
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Unable to open the app on Mac OS Monterey
Hi, can't open the app. The info below: bn.BUILD_KEY: Dropbox bn.VERSION: 135.4.4221 bn.constants.WINDOWS_SHELL_EXT_VERSION: 51 bn.is_frozen: True machine_id: 5be6e088-cdcf-566c-bc84-bd579911b737 pid: 13229 ppid: 1 uid: 501 user_info: pwd.struct_passwd(pw_name='piotr', pw_passwd='********', pw_uid=501, pw_gid=20,…
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Determine which Dropbox account is used in MAC Finder
Good morning. Somehow I have created 4 Dropbox accounts. On my MAC I have the account I use most often and I access it through Finder. How do I determine the login information for the account I have connected to Finder? What shows up on my iPhone is different and I need to change it to the same account on my MAC. Thanks in…
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Stable Build 144.4.4491
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates: In…
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Kernel Panic on Mac OS Monterey 12.2.1
Kernel Panic has afflicted my new MacBook Pro since shortly after it arrived in December of last year. My case was escalated to the engineers there and they suggest that Dropbox is causing the issue. I can't drop Dropbox and I don't care about blame but I'd like to see the problem disappear. I know the issue is well known…
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Beta Build 144.3.4464
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates:…
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Configure trusted client user-agents: Windows Installer user-agent download blocked by Dropbox
Hi, Is there any setting in dropbox where I could configure the trusted client user agents? It seems dropbox web server filters the file download requests depending on the client's user-agent. For instance if I try to download a dropbox file (configured to be shared with anyone with the link) from a web browser, then the…
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Searching for keyword only brings up files that contain the word in the name
Hi, I am a longtime Business Dropbox user and everything worked fine until we upgraded to Win11 on our computer. When I search for a file(s) containing a certain keyword it now only shows some of the documents that have that search item in the file name or as locked PDF files and not it's PPTX documents. Before it would…
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blocked on Firefox 98
I am on Linux 64-bit, running Ubuntu 20.04 with Firefox 98. The issue I'm seeing is that all attempts to log in to Dropbox.com result in this message: Your browser appears to be blocking dropboxcaptcha.com, which is required for authentication. To resolve this issue, please update any anti-virus or ad-blocking software…
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Green checkmarks are sometimes missing from my Dropbox files
Hello. Sometime I see green check marks by the files and folders within my Dropbox folder, and sometimes I do not. I have seen suggestions that green checks are now phased out, and also that the user may be looking in the wrong folder. Neither of those solutions can apply to me as checks are sometimes there and sometimes…
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Chromebook and how to save files to dropbox
I have difficulties saving files from my Chrombook to my dropbox account. My dropbox shows up in files so thest ok. But if I open a file from my Google mail account I cant do save as to dropbox only to my G-drive! So how can I save any open file on my Chrombook to Dropbox? Help!
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Dropbox stuck on sync or index
hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. i notice that if i use old version (114.4.426) of the app everything is back to normal but the app keep updateing by her self. this is a bug that have to be fix ASAP.
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Can't install Dropbox on Ubuntu 20.04 in 2021
Hi! Dropbox install on Ubuntu 20.04 does not work: * I download & run any .deb file from https://www.dropbox.com/install * It opens "Ubuntu Software" app (used to install all apps) and shows an error message: "Failed to install file: not supported" It should work, it's has been quite a while since 20.04 release... P.S.:…
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Excel file downloaded from Dropbox does not open
I have recently started experiencing the following (on a Windows 10 Enterprise, Version 20H2 and OS build 19042.1526 machine). When I download an Excel file from Dropbox and want to open it locally (MS Office365 Excel app in Windows 10), I first started receiving the error message that the file cannot open in protected…
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Can't download sketchup skp files successfully in Chromeon iPad or iPhone
I copy .skp files to my Dropbox folder on my main computer (Mac OS X Monterey 12.2.1) That syncs them to Dropbox “in the cloud”. They show in a browser, with their proper file size - eg 6.7MB for one of my recent files. Other recent files don't work either. On both my iPhone 12 and iPad Mini, when I view them in Chrome…
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No dialog box when connecting external HD?
I want to back up my external HD to my Dropbox account. What should happen: When I connect the external drive, I should get a popup that asks if I want to back up the external drive, I select it, then set it up. What does happen: Nothing. I don't get a popup when I connect the external drive. In Preferences/Backups, the…
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issue installing on MacOS Monterey 12.2
After setting up a new macair macOS Monterey 12.2 I have had all my local files copied across from my old macair. I had to install Dropbox app to synch my selected local folders and files with Dropbox cloud . I am getting the below error “Couldn't start Dropbox This is usually because of a permissions error. Storing your…
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Beta Build 144.3.4428
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates:…
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Stable Build 143.4.4161
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates: In…
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Beta Build 144.3.4426
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates:…