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The Dropbox desktop app keeps syncing all the time on MacOs Tahoe 26.5.1
I recently bought a new M4 MacBook running Tahoe 26.5.1. I've been having a lot of syncing problems with Dropbox. I had an existing 70 GB of data on my previous computer, and the first thing I did was try to sync on the M4. It took about two days for the sync to finish and for the green circles to appear next to all files…
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Download notification Dropbox Transfer
Download Notifications Hi, I’ve noticed that for some time now, download notifications for Dropbox Transfer have been disabled by default. Previously, they were always enabled by default. Sergio Tahoe 26.7 Dropbox Beta Build 272.3.3697
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Fix for the disappearing right-click contextual menu on Mac
Hey Dropbox Peeps: If you have this problem, it's a killer. Found this link/solution that for whatever reason is not being posted in responses to other posts with this issue. Regardless, THIS WORKS:) https://community.dropbox.com/en/discussion/comment/857734?utm_source=community-share#Comment_857734
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File syncing error causing password decryption failure on Excel file
Hello Dropbox Support Team, I am experiencing a critical issue with one of my important Excel files named "LKRT.xlsx", which has been securely stored in my Dropbox folder for years. This file is password-protected, and I have been using the exact same password for years without any issues. However, after the recent…
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"DropboxUpdater won't work in the future" message on macOS
I read through the list of questions/answers. I use DB for genealogy for tons of people - share their folders when time comes, etc. What becomes of all those files if I delete the app? Files/folders still on the website, I presume, that if I go through the update process, they will drop into the new app? Can't risk losing…
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Can't get the Dropbox desktop app to backup SD cards on MacOS
I want to backup my SD cards (used in my mirrorless camera) directly to dropbox. I have managed to get dropbox to recognize one of them as an external drive and back it up, but it will not recognize the other one no matter what I do. I have tried using the internal SD card reader and an external reader. So far only the…
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Dropbox keeps eating memory on my Mac and eventually crashes the system
Dropbox starts out using about 400 MB of memory or so on my Mac running Tahoe 26.6.2 and within a few days it is consuming 30 GIGS or more of RAM and eventually my system crashes and I have to restart. How do I stop this from happening? Thanks
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Dropbox on Linux Fedora 44 not syncing
Dropbox has stopped syncing on my Fedora 44 linux installation. I'm getting this strange result: eric@fedora:~$ dropbox version Dropbox daemon version: 268.4.4124 Dropbox command-line interface version: 2026.01.15 eric@fedora:~$ dropbox start Dropbox isn't running! Dropbox is already running! eric@fedora:~$ dropbox update…
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The desktop app freezes on macOS (26.5.2) with a "Reconnecting to the internet" error.
For the past few days, the desktop Dropbox app (258.4.3749) on my MacBook Pro has been showing the 'Reconnecting to the internet. This may take a moment' constantly. Meaning nothing is syncing. I'm on a MacBook Pro with Tahoe 26.5.2. I have no VPNs running, Private Relay is switched off, and I've disabled the firewall but…
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Cut the Clutter: Ignore Files Feature is now live
Update: This feature is now live and available to all individual plan customers! Thank you to all our testers, and share your feedback with the team, we're still eager to hear from you! For years you’ve asked for a simple way to exclude files and folders from sync without using selective sync feature. We’re testing a new…
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I have some ghost folders; I keep deleting them, but they're coming back
I have a folder that won't disappear no matter how many times I delete it. It pops back in for me, and for other users. This has happened before when someone on a Mac put a funny character in the filename, so the file wouldn't sync on my PC. However, that's not the case here. There are two empty folders in another folder,…
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How can I update my desktop app on Windows 11 to the latest app version?
I've recently had a lot of trouble with PDFs that are visible in iPhone app and on the website but are not viewable in Windows 11 File Explorer (just get Microsoft Edge home page or a file-not-found error). I've done an inordinate amount of research and troubleshooting. While there is no apparent syncing, security setting,…
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Was suddenly logged out of Dropbox and Google accounts simultaneously on 3 or 4 devices
I have two iPhones (12 & 16) and two MacBooks (M2 and M4). I was using Dropbox on everything but the iPhone 16. I was using Google apps or logins on all 4 devices. I was logged in through a VPN on one of the MacBooks. A short time ago I noticed that all my Google tabs in a particular browser were logged out. Then I noticed…
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Is the Dropbox app compatible with macOS Golden Gate?
Hi everyone, as every year, here we are again with the million-dollar question: is Dropbox ready for macOS Golden Gate? Has anyone already updated? How did it go? Thanks. 🤗
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I'm trying to update the desktop app without success. It asks me to update again
Jag har försökt åtskilliga ggr. att uppdatera Dropbox för att kunna använda den, men inte lyckas. Den vill bara att jag skall uppdatera en gång till.
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Dropbox client asks to reconnect on every fresh boot (corruptdball error on Linux)
Since August 31, 2026, when logging in after a fresh boot the Dropbox client asks me to connect my account before it can begin syncing. From what I can tell, the client starts normally, but about 20 seconds later it relaunches itself as /opt/dropbox/dropbox /corruptdball, recreates ~/.dropbox/instance_db/hostkeys,…
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The right-click menu has disappeared from my Finder on macOS Tahoe
For the last week or so the dropbox menu that appears when right-clicking has disappeared (file transfer, make available offline, etc). I'm on Tahoe 26.6.2 and the legacy version of dropbox. I've tried…. Turning off Adobe Core Sync - made no difference Reinstalling Dropbox - worked until I turned on my laptop the next time…
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The Dropbox desktop app doesn't show all of the content that I can see online. Why?
I have a Macbook with 1TB and Dropbox with 3TB storage. Until recently I have used the webpage to access all my files but now have the dropbox desktop app installed. The desktop app shows only a few folders - how do I ensure it displays 100% of what's online?
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Files automatically syncing as "Available Offline" when moved into local folders–is this expected?
My Dropbox organization was a mess. I had 4 folders setup for organization: Projects Areas Resources Archive They were previously designated Available Offline. I moved a bunch of online-only files into those folders, and they became available online. Is this the behavior that is supposed to happen? If so, how are we to…
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The Dropbox app on my Mac on Tahoe 26.5.1 is stuck "syncing"
I just bought a new M4 MacBook. I've been using Dropbox for years on a Windows computer and an M2 MacBook. But I can't get it to work on my M4 MacBook. The window stays stuck on "Syncing…" with no file count or time. I've tried restarting Dropbox, restarting the file provider service, checked that Dropbox had all the…
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I get a prompt after every boot asking me to attach an already attached external drive
In the last year or so, every time I reboot my Mac Studio and log in, I instantly get the attached popup asking me to attach an already attached external drive. This never used to happen on my previous Intel iMac Pro. Going over the logs it looks clear Dropbox is trying to access the drive before it's been mounted by the…
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Japanese, Thai, and Korean characters rendered as empty square boxes on Mac
This discussion was created from comments split from: Stable Build 270.4.3312.
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Instead of deleting my files, Dropbox is trying to move them to an external hidden folder
Hello, For several weeks, the delete option work in a different way than before when delete button give a deleted files result. Now, the system ask to me for moving the files outside dropbok in a strange folder as you can see on the pics… it seems to be a hidden subfolder in the public folders ! Please can you tell me how…
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Stable Build 270.4.3312
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer…
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My Dropbox desktop app is stuck at "Connecting" and I sync content
It shows as connecting and cannot synchronize data to the folder?
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Over a thousand (Selective Sync Conflict) folders have appeared after a recent Windows update
Hello, I have a couple machines on my work Drobox account. One of them needed to get updated from Windows 10 to Windows 11 so I had a reputable computer shop do a full install. They backed up my Dropbox data but when i got the machine back I had to install the Dropbox app. The new install seemed to work fine and I saw a…
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Why did Dropbox create a new folder on my computer, after I accidentally logged out of the app?
Not realizing what I was doing I logged out of dropbox on my computer. After logging right back in, dropbox made me pick a different location on my machine. Why would it do this? Now I have dropbox in two different locations on my computer… I've been using dropbox for almost 10 years, but the amount of quirky issues I've…
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Stable Build 268.4.4124
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: Account switcher now shows an email tooltip on avatar hover for easier account identification. Fixed in this update: Fixed an issue where users could occasionally see…