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I'm getting a 'network error' when downloading a zip file (2.5 GB). Can you help?
Hi I am trying to download a 2.5 GB Zip file, and every time it says Network Error and fails. Even after going for hours. Am I doing something wrong? Or is it my internet? Thanks Anna
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Folders that end with a . (dot) are not appearing locally on PCs for our team, but are for macs
Hi there, Our team discovered today that any folders ending in a . (dot), fo example, a folder named "Example Folder." would not appear locally on synced file explorers for our team members using PCs, however these folders appeared for team members using a Mac. If we remove the dot from the folder name and the folder name…
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Smart Sync options are missing on my context menu
I have scoured the forums for help. There is no "Smart Sync" Option when I right click on a folder on my business dropbox. I used to have the option, it disappeared 2 days ago. Pertinent info - Windows 10, version 71.4.108, Business account I have already rebooted countless times, uninstalled and reinstalled multiple…
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After syncing folders on local drive, I can't copy them to a different location
I synced some large folders to my local computer and would like to copy them to a new location. When I attempt to copy the files, it begins placing the main folder and a few other files then immediately displays the following error: " An unexpected error is keeping you from copying the file. If you continue to receive this…
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Dropbox upload speed less than 1 KB/s!!!
I am stuck with upload speeds of less than 1 KB/s with Dropbox (actually around 0.2KB/s). I'm on a 10 Mbps upload connection (10 Mbps = 1,250 KB/s) with all other uploads at or around 10 Mbps. Any idea why my Dropbox app could be uploading at less than 1/1000x my available bandwidth and any idea on how I can resolve this?…
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Am I safe to delete my Dropbox folder after uninstalling the app to free up space on my hard drive?
Hi, I uninstalled Dropbox Application from Mac since my harddisk was full, but I found the file is still here and my harddisk is still full. I would like to ask if is it safe to directly delete the dropbox file from the harddisk? Will it be also delete in my dropbox online? Thanks so much
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My Dropbox seems to be very slow. What can I do?
Recently, it has become very difficult to navigate and update downloaded files on my mac. It has come to a point where every action, every click I make takes an extra second or two to occur. I have become very frustrated and it makes dropbox increasingly more impossible to use. To be clear, I dont access my files through…
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Don't see 'sync now' option to prioritise which files sync first
I have a personal dropxox account and am on Mac OS Mojave 10.14.4. I am syncing a large number of files and want to prioritise some larger files first. According to this article https://help.dropbox.com/sync/prioritize-files-sync I should be able to right click on a file with the blue sync icon and see option 'Sync now'.…
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Ubuntu headless install not working
I'm trying to do the Linux headless install as described at https://www.dropbox.com/install on an Ubuntu 16.04 workstation. It works until I get to the point in the instructions that say "If you're running Dropbox on your server for the first time, you'll be asked to copy and paste a link in a working browser to create a…
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How do I log out of my Dropbox desktop app?
How do you log out/off? I have an icon on my desktop but anyone can click it & get into my Dropbox.
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Cannot establish a secure connection
Your computer will compare your system date to the expiration date of our SSL certificate. If your system time is stuck in the past or so far in the future that it is outside of Dropbox's SSL certificate expiration date, a secure connection will not be established. This is easily corrected by changing your system time to…
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Some tips and issues when using Dropbox to sync Solidworks files
Hi all I just want to add my experience on this subject and some tips and issues. I worked on a project using Solidworks, with 3-4 other engineers from 3 different companies. The CAD folder was shared between us via Dropbox. One think to keep in mind really important: Solidworks makes hiden temporary files of the opened…
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Dropbox suddenly doing a complete reindex?
Platform: Windows 10 Pro (v.1809, latest updates) Dropbox version: 71.3.102 beta Around noon yesterday, Dropbox mysteriously started (I assume) reindexing my entire Dropbox folder; it claimed to be syncing nearly 500,000 files, which is pretty much all of them. For a while it seemed stuck, so I force-closed the program in…
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Dropbox_2020.03.04_amd64.deb and Debian Buster
Yesterday I installed Debian Buster on a netbook that is not powerful enough for Windows 10. I tried to install Dropbox but I got an error about python3 and python3-gi not meeting the requirements. The picture shows the Dutch message, I don't know what the English version would be like. The installed python3 is version…
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Constant notifications to update desktop app on Windows.
I am getting frequent notifications to update my Windows desktop Dropbox app, requesting permission to make changes to my system. It doesn't matter whether I respond yes or no, nothing happens after that. It just keeps happening over and over again.
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Files transfer very slow
Hello everyone, We recently noticed a huge slow down in file transfers in two of our computers, the transfers are so slow sometimes transferring 30-40 PDF's no larger then 50Kb (some are actually in their 20's) can take hours and even a full day. We noticed this started happening about 1 month ago and it has been like this…
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How to know if LAN Sync is working?
My two computers are connected to the same wifi local network, but the synchronization seems still to be very slow. How can I be sure that the LAN syncing is used, and not the synchronization via Internet?
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Creating shortcuts within a Dropbox folder without .ink files
Dear Community, I am working with several other people in a share Dropbox folder, which contains several subfolders. Now I wanted to create a shortcut from one subfolder to another subfolder within this Dropbox (everybody has access to every folder) to save space - is this possible without .ink-files appearing in the…
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Need to separate pages within a document in DB
I am trying to pull pages from a 44 page document in a DB folder and move them to a subfolder. For the life of me I can not figure out how to do so. I have saved it and tried to copy individual pages but it does not allow me to do so. (This is a PDF) Any suggestions would be greatly appreciated!
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Error "There was a problem completing this request" restoring deleted folder
I accidenly deleted a large folder - within the last day. I am trying to recover, but I keep on encountering an error "There was a problem completing this request." I have seen lots of discussions on the topic, but didn't see if there is a solution. This folder is quite large. Any ideas? Thanks in advance.
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Syncing on Microsoft Surface Go
I have a Microsoft Surface Go with Windows 10. I want to set up Dropbox to show on the left side of the window when I open Documents (like it does on my PC). How can I make that happen? When I download Dropbox I am forced to use the Mobile app.
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Reinstallation of Dropbox after clean install of OS, without Re-downloading all files
Dear Community Greetings, I had to make a clean install of Mac OS, prior to which i copied all my dropbox folder to an external HD. I need to reinstall/download the dropbox on my machine but I want to avoid downloading all the files through internet again, as i already have them in my external HD. Is it possible to copy…
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JPG Pictures not opening up in Windows Explorer 10
I can see my pictures (JPG) when logging into DROPBOX from Windows EDGE but I can not open them in WIndows 10 Explorer. They have a grey X next to them. A message displays "We can not open this file".
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The desktop app on my Linux Mint isn't syncing
Hi. I'm using Dropbox on Linux Mint. It aways worked fine, but recently it stopped syncing. The icon in the notification bar shows "Syncing..." status, but I waited for days and it doesn't sync files and doesn't change its status. I tryed reinstall Dropbox, deleting all configuration hidden files in the home directory and…
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I can't save files in my Dropbox folder
Since last week, while working on office, or autocad, or anything, i cant save files to dropbox folder. It gives a message that the file dont existe (if the file is new) or if it was existent it says that can´t acess the file. What is weard is that the name of the file in this message is different than the name itself.…