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Windows 10 Quick Access Resets to Old (Incorrect) Dropbox Path
I installed a very large SSD main drive, then moved the DropBox files to that drive from a second drive. I then unpinned the incorrect "Dropbox" from the Quick access tree in the File Explorer on the top left. Then I repinned the new and correct Dropbox path to Quick access by dragging it into Quick access. Unfortunately,…
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Can you explain the difference between Smart Sync and Selective Sync?
I'm considering the Basic plan for Dropbox. I briefly read the differences between Selective Sync and Smart Sync. Is Selective Sync a "hot sync", in that the dropbox folder is continually monitored and sync to the "listening" folders? Is there a monthly charge for Selective Sync? If so, please advise.
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Dropbox icon greyed out
My DropBox icon is greyed out. I have unistalled and reinstalled with no luck. When I click on the greyed out icon, a box opens and on the bottom left is a circle that states "connecting..." but it never does. Please help, it's greatly appreciated.
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Application has failed to start...
When I try to open Dropbox, I get an error: "Application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail." What does this mean?
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Future Support for Linux?
Hi.. That other thread is getting really, really long, so I thought I'd pose a question here, for someone from Dropbox to answer, rather than the complaints and rants in the other thread. :-) Right at this moment I'm considering going through the pain of shifting my DB folder to ext4 despite the security/stability issues…
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Beta Build 64.3.121
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Stable Build 63.4.102
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
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"Sorry we couldn't find File ABC" upon cut/paste to different folder
I use Dropbox desktop and this appears to sync fine. However I am encountering an issue when I move a file. For example, if I move a file into a different folder, and then try to re-open the file, I commonly get an error message "Sorry, we couldn't find FILE ABC. Is it possible it was moved, renamed or deleted?" Yes I have…
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Beta Build 64.3.120
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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How can I safely delete the desktop app in order to give it to someone else?
I use my Dropbox account and its files on several computers. I’m giving one of the computers away, but want to wipe it beforehand. Therefore, I want to wipe all Dropbox access from the giveaway computer without affecting the master files themselves or access to them from any of the other computers. Thank you for a safe way…
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What happens to all my pictures if I delete the Dropbox app from my iPhone?
Will I lose all my pictures if I delete the app on my iPhone?
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Dropbox icon greyed out says updating account for weeks now
Can someone help me. Dropbox is not working and is grayed out saying, updating account. but its been this way for weeks now, I also can not acces my files on the web by selecting the web icon ? But this all works on my other computer with same specs.
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Smart Sync - Windows Explorer Search Not Working
I am testing Smart Sync for our team. All fine but when files are 'Online Only', Windows Explorer search can't fined them. I have tried a few PCs in our team and all have the same problem, so I dont think it is an individual PC issue. We are all running Windows 10. Any ideas?
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Stable Build 62.4.103
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
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Ubuntu system tray icon disappeared, can't access preferences
I am running the deskop app on Ubuntu 18.04 and my system tray disappeared altogether. Dropbox is still syncing -- new fils show up immediately -- but I need to update the sync location and I can't do that without the indicator icon. Is there a way to access my preferences without the indicator icon?
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Beta Build 63.3.95
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Quality lowers through link?
I've recently had some clients mention that the photos I sent through the copied link look grainy and low quality. I double checked on my end, and everything was still high resolution, and looked as it should. I then shared access through their Dropbox account as opposed to through the link, and then they said everything…
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Dropbox not launching on Windows 7 professional
Hi I am using Windows 7 proffesional service pack 1. just got the computer from a friend. have installed the windows app via the dropbox website. but the dropbox app will not launch. when i click on the shortcut it does just nothing. tried running it in compatability mode a window opens but nothing displays on it. Please…
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I have a syncing issue due to my VPN settings. Can you help?
Hi ! It's been 2 weeks (I think) that dropbox doesn't sync when any of my VPN server are off. I don't use any weird VPN client, I just set a regular VPN, in the Win10 settings panel. Adding the VPN server adress, and done : https://image.ibb.co/k2k2Zf/Capture.png I'm pretty sure it has worked for more than a year : The…
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Can you link directly to a video shared with Dropbox?
How do I pull the url from a shared mp4?
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Beta Build 62.3.99
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Very Slow to Upload and then freezes
I have been trying to upload a folder of photos and I find Dropbox very slow to upload and this time, it got stuck on one file and does not seem to progress. I have a macbook pro Sierra 10.12. Not sure what I need to do to speed up things as this been taking hours. Would welcome advice on the fastest method to upload in…
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Warning message about deleted files
I have received an email alert from Dropbox, advising that I have deleted a large number of files from my Dropbox Pro account. When I log on to the web portal, or when I look on my Mac, all of my files are still there, visible and working. But when I check my deleted folder online, I can see a greyed out list of all of my…
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Can't Move the Dropbox Folder to Ext4 or NTFS partition
I'm using Ubuntu 16.04 LTS. In response to the change in dropbox file system support, I created a new partition on my hard drive to store my dropbox files in. It's 2 GB larger than my maximum dropbox space. My main partitions are all Ext4, but my home partition is encrypted which apparently doesn't work. This new partition…
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Stable Build 61.4.95
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress