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Suddenly, I can't open my online-only files
I have been using Dropbox without issue for years, and Smart Sync seamlessly since December. Suddenly today, when I go to open files from a folder that I have not used in months, I am getting an error that the file does not exist when I try to open it. I can see the file in my dropbox folder on my computer. I can see the…
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How can I automatically upload photos and videos from my phone to my computer?
How do i get my photos and videos to automatically upload from my Iphone x to my PC
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Oops Something went wrong
Dear Sir/Madam, I am uploding a video file which is 2.66GB I have tried to upload it by using the upload button and the drag & drop option in the Chrome Browser on Acer Chromebook. The upload is nearly completed and I get the message "Oops something went wrong - Connection Lost" I tried to upload the same file 4 times and…
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File Explorer Hangs through Quick Access Recent Files
I have recently purchased a new HP computer with Windows 10 and installed my standard office software including DropBox (v53.4.67). As soon as I installed DropBox, and started to do work I experiencedproblems with File Explorer. When I clicked on File Explorer on the Task Bar, File Explorer opened without showing any…
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Why do some of my pictures show with faded or different colors when viewing them in Dropbox?
I have loaded a wide variety of pictures - color vs b/w and a huge range of years - some from the 1920's all the way up to 2000's Here's my problem. Some of them, with no obvious pattern of when this happens, show up as faded or if they are color, it's almost like a negative image with some goofy color shading. When I am…
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Restoring the deleting files warning popup notification?
So that warning message that pops up initially if you go to delete an item in a sync'd dropbox folder... I dismissed it with the "never show again" checkbox. Curious how I can get this to start appearing again?
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Dropbox app on Mac not responding
I am on Mac High Sierra 10.13.3, upgraded last week. Post the upgrade, Dropbox refuses to Sync. Been using Dropbox on this Mac for the last 5 yrs but never had this problem. Even the Dropbox icon has vanished from Taskbar. I can see my Dropbox folder on Finder, which has all the last sync files from last week. When I try…
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How can I download an entire folder to an external server?
Hi Team! I should download one of my sizable Dropbox folders to a remote server. (The folder is too big to download locally, therefore, I have to work with the folder on a high-performance server instead). * I tried to use wget or curl + the URL of the folder (https://www.dropbox.com/xxxxx?dl=1). I keep getting an error…
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Exclude python venv directory
I have a folder that contains python scripts, which also includes virtual environment files - a folder which often contains tens of thousands of files, and I just don't want those directories sync'd. Prior to the recent sync changes, I would exclude that folder from syncing, and then recreate it and it would be ignored. So…
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Backblaze is backing up online-only files
I turned on Smart Sync (in our business account) and it seemed to be working as promised, until Backblaze kicked in and started backing up all 1.8TB of our “online only” files. What gives?
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Full-text-search not working for Plus
Hi, I'm currently trying the Plus plan in order to substitute my Evernote account. One of the needed features is the "full-text-search" and as stated in dropbox webpage: "If you're a Dropbox Plus, Professional, or Business user, you have access to a feature called full-text search, which can find files by file name,…
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Can't See Dropbox in File Explorer
I installed Dropbox on a Windows 10 PC and can access my account via a browser but can't see it in the File Explorer. What do I need to do to be able to have my Dropbox account with the associated folders/files listed on File Explorer?
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How do I rename the root folder?
I recently joined Dropbox for Business on a trial basis. As part of the process, it forcefully renames your Dropbox folder to "Dropbox (Personal)". I have since decided not to use Dropbox for Business. Although I now only have one dropbox folder, it is still called "Dropbox (Personal)" - it did not automatically change…
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Re-install Dropbox but now stuck at "waiting to download Dropbox"
I tried to re-install Dropbox Client on my Windows 10 PC. I've downloaded the latest Dropbox client from the official site, but it will stuck a "waiting to download". I've also tried the offline installer with no luck. Same situation. I was wondering could anyone help me to resolve this issue?
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Symlink changes - Mac OS sync desktop to Dropbox broken
I have tons of working files on my Mac desktop which I need to access on iOS and this worked well with symlink between desktop and dropbox folder. With the recent change where symlinks don't sync folder content, I am stuck. Mac OS doesn't seem to allow the Desktop folder to be placed in Dropbox folder. Appreciate any tips!
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Stable Build 83.4.152
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
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If I can, how do I fix the Access is denied error message?
Over the weekend I installed the May 2019 update to Windows 10. For the most part, it's been fine. The only issue I'm having is with Dropbox. Every time I log into Windows on my home desktop, I get an error message from Dropbox telling to look at a .txt file. I've looked at it and here's the error its giving me:…
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Viewing The Size Of Each File & Folder - Desktop App & Mobile App
Desktop App Step To Reproduce: 1. Log into your dropbox account via a computer 2. In the left hand pane, click on Files 3. You will now see all of your files and folders 4. Notice there are four columns, Name, Modify, Members, 3 elipses 5. Notice there are no column for file size 6. When I change the 'View As' option…
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error moving dropbox
Hello I get this error when trying to move dropbox folder from C to 😧 "some files can't be moved, please select a new location or close some open files and try again". Tried this advice, didn't…
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Dropbox files no longer inherit folder permissions
Within my Dropbox folder, I have sub-folders with different Windows ACL permissions. Up until recently, whenever Dropbox synced a file it inherited its folder permissions perfectly. Now it no longer does. It overrides the folder permissions and sets all file permissions to something completely different - Full Control for…
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My Dropbox desktop app is stuck on syncing the same number of files
My Dropbox has been stuck syncing the exact same number of files for several days. There is no problem with my Internet connection and I have tried quitting/restarting/unlinking the app many times. What is showing on the Dropbox website is correct but what is showing on the app/on my computer is out of date. I use it every…
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My full HD uploaded videos only play in 720p?
Doe Dropbox not play my uploaded videos in 1080p (full HD)? I definitely put full 1080p videos here on occasion but DB never plays them full resolution. My browser and internet is fully capable of playing/displaying 1080p (250 down/12 up).
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How can I copy multiple files with the same name into one folder?
Hello! I'm collecting hundreds to thousands of images into a folder for a project. These images, while coming from various other folders, many have the same file name. Starting out Dropbpox would allow multiple images with the same file name and just assign it a number at the end. Now a window pops up alerting me of…
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Lost files after enabling selective sync
What the **bleep**!? I just lost tens of thousands of crucial log files because I happened to move a large archive folder into Dropbox, then decided not to sync the log folder. Why the ****** would not syncing something permanently delete the files from my LOCAL computer? I'm so [profanity removed by moderation acording to…
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Dropbox Re-installation Won't Use Previous Folder
McAfee found a virus in Dropbox file win32api.cp35-win32.pyd and couldn't quarantine it, so I uninstalled Dropbox and re-installed it. The file is clean now, but I need Dropbox to use the folder it was previously using, which is D: \Dropbox. When I try to change the folder location to there, it says, "This folder already…
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My desktop app is stuck at syncing and I need help with the buttons to fix hardlinks and permissions
I have the exact same problem as many others with Dropbox sticking with "2+day syncing". Daphne kindly posted the solution below, but I can't get it to work. When I hold down the space bar (in windows 10) absolutely nothing happens; I see no options anywhere for "Fix hard links" or "Fix permissions". My assistant has the…