Account Settings

Spam emails from Dropbox
So I received these 3 emails today seemingly from Dropbox - must be spam as when I clicked on them it took me to a site looking like Dropbox asking me to sign in with my Yahoo or Google Or AOL account etc., and the URL was: [link removed for security reasons] Can't seem to attach screen shots? Anyone else experienced this?…
How to get back my disabled account
How to get back my other account register with dropbox under email [personal information removed per the Community's Guidelines]. it was disabled and it company email
My Selective Sync settings don't show all my folders on my Mac.
Unsure why, but a folder I generated online and then sent some files to, won't appear on any of the computers selective sync window. Using Mac latest version, 3.8.3. I can't untick that folder. I've tried renaming it, etc but it doesn't help.
Changing billing country - what happens to shared folders?
I moved from Canada to the US and plan to change my billing country/currency. I read that I need to first cancel my current subscription and then subscribe in the new country. From what I read, this should not affect my dropbox folders and files. I am curious if any sharing privileges will be affected by the switch. Many…
Disable email notifications for the team instead of individually.
The business does not need to have the "Doc activity (weekly digest)" email every week. I know the invidivuals can disable this, but surely there is a way to disable this for the whole team? TIA
How can I completely disable Smart Sync?
How can I completely, 100%, disable Smart Sync so that Dropbox will always download all of my files? The settings I have found all apply to NEW files and seem to have no impact on old files. What I would like is to set my Dropbox to behave as if Smart Sync does not exist or has ever existed.
How to give someone else access to my dropbox
Can I give someone else acces to my account without sharing folders or links? in other words give that person a second login to my dropbox? (without them having necessarily a dropbox account of their own)
Is there a way to locate and gain access to old accounts that I don't have the password for?
I am trying to find several old Dropbox accounts I no longer have the passwords to nor do I have access to the emails the account were built under. How do I locate all of my outstanding Dropbox Accounts & How do I gain access to the accounts without passwords or access to the emails the accounts were originally built with
How do I change the language setting on my account?
My Dropbox is in another language which I can't read. I changed my language preference to English yet the dropbox is still in a foreign language.
Change Member name
I have a member who I have authorised to share, but her name is wrong. She is down as Sarah instead of Sam, although the email address is correct. How do I change her name
Not getting Password reset email link
Hi all, I did not manage to receive Reset Email from no-reply@dropbox.com. Already check the spam folder and Global whitelist no-reply@dropbox.com. After several tried to login with incorrect password, my account is blocked. When I try to Reset my password again, @ https://www.dropbox.com/forgot? I got this error: Too many…
change googlemail.com to gmail.com -> lost my account
Hello, everyone, Google has recommended that I shorten my email address from googlemail.com to gmail.com without any changes. For all other sites where I have logged in with my gmail it works fine. But dropbox has created a new account for me and I don't have access to my client's data anymore. When I try to login with…
2FA and shared folders
Hi If I enable 2FA on my dropbox account how does this effect current users I have given access to some shared folders? Will they still have access or will they need to also enable 2FA? Thanks
Transfer ownership of personal account to another user
My architect loaded (A LOT OF) his files onto my personal Dropbox. Now, instead of having to transfer them all over to his own account, he wants me to transfer ownership of the account to him. He's now purchased a business account. I have no problem transferring the account to him, but at some point, I'll want to use my…
Can't cut and paste between different documents
Whether on my Macbook Pro or my desktop Mac, I can't cut and paste between different Excel spreadsheets. I've tried using the tool bar options, then right clicking my mouse, to Copy and Paste and finally just Cmd + C and Cmd + V. I can get the area I want selected, but when I try pasting I get the message "Your browser…
How do I turn off email notifications for files submitted in response to my file request?
I've just sent out a request to 500 people for file submissions and am receiving emails every time someone submits a file. Any way to turn this off?
How do I log out of my Dropbox desktop app?
How do you log out/off? I have an icon on my desktop but anyone can click it & get into my Dropbox.
Unmerging two dropbox accounts
Hi there, I have had my own free personal dropbox accounts for years and referred a lot of friends so had around 12GB of space. I recently got invited to join my company's Business Dropbox account and it asked me to merge or create another account. I accidently clicked merge and now all of my personal files and space has…
I can't link my Yahoo mail to Dropbox
I Can not link my Yahoo mail to dropbox . Yahoo have removed the upside down v (next to the Attachment icon) that gave the option to Share from Dropbox . Does Dropbox now not support Yahoo mail or am I doing something wrong. Thank you for any help.
How to disable Dropbox almost full notification?
I would like to have the CHOICE to disable the "Dropbox Almost Full" notification. As a temporary solution, I have chose to not start Dropbox on system boot and close it, but I would like to know how can I disable this message with Dropbox open.
[tips] 3 easy ways to protect your company's data
1. Use strong and unique passwords One easy way to check both of these boxes is to use a password manager like 1Password or LastPass. It’s a solution that’s convenient for employees, but secure enough to keep IT admins happy. Tip: Encourage employees to practice the same good password habits with personal accounts—many…
What happens to my account if i die?
Hey, i was wondering what will happen to my account if I die tomorrow? Thank You in advance. Happy New Year.
Recieved a "complete your dropbox setup" email for no obvious reason
Hi there. I've just recieved an email asking me to complete my setup of Dropbox, despite my having used Dropbox for a lot of years now. I've opened my Dropbox client and see nothing untoward and no notifications there. The email came from no-reply@dropbox.com and looks legit enough. I've provided a screenshot. Anything…
I access the wrong account. How do I switch?
I just upgraded to a new iMac. I put the wrong email address down when setting up Dropbox on the new computer. I treied to edit my email address under settings and put in the correct one but got a message that the id and password I tried to correct it to are already in use (yeah, by me) apreciate assistance
Linux - Unable to change Dropbox directory
I'm using Fedora Workstation 25 with GNOME. Trying to change the Dropbox directory results in the utterly useless message "Unexpected errors occurred. Your Dropbox is ok!". Steps to recreate problem: * Dropbox directory is currently ~/Dropbox * Start Dropbox application by running ~/.dropbox-dist/dropboxd * Right click sys…
How do I change the name on the account of a member of my team?
How do I change the name of a Dropbox for business member? I was able to change only the email address

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