Account Settings

My Selective Sync settings don't show all my folders on my Mac.
Unsure why, but a folder I generated online and then sent some files to, won't appear on any of the computers selective sync window. Using Mac latest version, 3.8.3. I can't untick that folder. I've tried renaming it, etc but it doesn't help.
Disable email notifications for the team instead of individually.
The business does not need to have the "Doc activity (weekly digest)" email every week. I know the invidivuals can disable this, but surely there is a way to disable this for the whole team? TIA
I've changed my email address on the Dropbox website, but I see the old one on the desktop app.
Hi All, I have changed my email address on the Dropbox website which has been verified, however the email address on the Dropbox desktop app is the old email address, how do I update it?
How can I completely disable online-only files?
How can I completely, 100%, disable Smart Sync so that Dropbox will always download all of my files? The settings I have found all apply to NEW files and seem to have no impact on old files. What I would like is to set my Dropbox to behave as if Smart Sync does not exist or has ever existed.
How to give someone else access to my dropbox
Can I give someone else acces to my account without sharing folders or links? in other words give that person a second login to my dropbox? (without them having necessarily a dropbox account of their own)
Is there a way to locate and gain access to old accounts that I don't have the password for?
I am trying to find several old Dropbox accounts I no longer have the passwords to nor do I have access to the emails the account were built under. How do I locate all of my outstanding Dropbox Accounts & How do I gain access to the accounts without passwords or access to the emails the accounts were originally built with
How do I change the language setting on my account?
My Dropbox is in another language which I can't read. I changed my language preference to English yet the dropbox is still in a foreign language.
Change Member name
I have a member who I have authorised to share, but her name is wrong. She is down as Sarah instead of Sam, although the email address is correct. How do I change her name
There's no option to cancel my Dropbox Plus subscription.
HI, How can i cancel my dropbox plus subscription? i was told to go to setting> plan> at the bottom, click cancel my subscription, but i don't see this option at the bottom. it's so frustrating, please help! thanks.
Changed from googlemail.com to gmail.com and lost my Dropbox account
Hello, everyone, Google has recommended that I shorten my email address from googlemail.com to gmail.com without any changes. For all other sites where I have logged in with my gmail it works fine. But dropbox has created a new account for me and I don't have access to my client's data anymore. When I try to login with…
2FA and shared folders
Hi If I enable 2FA on my dropbox account how does this effect current users I have given access to some shared folders? Will they still have access or will they need to also enable 2FA? Thanks
Transfer ownership of personal account to another user
My architect loaded (A LOT OF) his files onto my personal Dropbox. Now, instead of having to transfer them all over to his own account, he wants me to transfer ownership of the account to him. He's now purchased a business account. I have no problem transferring the account to him, but at some point, I'll want to use my…
How do I turn off email notifications for files submitted in response to my file request?
I've just sent out a request to 500 people for file submissions and am receiving emails every time someone submits a file. Any way to turn this off?
How do I log out of my Dropbox desktop app?
How do you log out/off? I have an icon on my desktop but anyone can click it & get into my Dropbox.
I can't link my Yahoo mail to Dropbox
I Can not link my Yahoo mail to dropbox . Yahoo have removed the upside down v (next to the Attachment icon) that gave the option to Share from Dropbox . Does Dropbox now not support Yahoo mail or am I doing something wrong. Thank you for any help.
How to disable Dropbox almost full notification?
I would like to have the CHOICE to disable the "Dropbox Almost Full" notification. As a temporary solution, I have chose to not start Dropbox on system boot and close it, but I would like to know how can I disable this message with Dropbox open.
[tips] 3 easy ways to protect your company's data
1. Use strong and unique passwords One easy way to check both of these boxes is to use a password manager like 1Password or LastPass. It’s a solution that’s convenient for employees, but secure enough to keep IT admins happy. Tip: Encourage employees to practice the same good password habits with personal accounts—many…
I can't locate the billing tab in my Dropbox account settings. Any help?
I am trying to change my billing information due that I changed my bank recently. However when clicking on settings I am not finding any billing tab. Can you kindly help in this?
I received a "complete your Dropbox setup" email for no obvious reason
Hi there. I've just recieved an email asking me to complete my setup of Dropbox, despite my having used Dropbox for a lot of years now. I've opened my Dropbox client and see nothing untoward and no notifications there. The email came from no-reply@dropbox.com and looks legit enough. I've provided a screenshot. Anything…
I access the wrong account. How do I switch?
I just upgraded to a new iMac. I put the wrong email address down when setting up Dropbox on the new computer. I treied to edit my email address under settings and put in the correct one but got a message that the id and password I tried to correct it to are already in use (yeah, by me) apreciate assistance
Linux - Unable to change Dropbox directory
I'm using Fedora Workstation 25 with GNOME. Trying to change the Dropbox directory results in the utterly useless message "Unexpected errors occurred. Your Dropbox is ok!". Steps to recreate problem: * Dropbox directory is currently ~/Dropbox * Start Dropbox application by running ~/.dropbox-dist/dropboxd * Right click sys…
How do I change the name of a team member's Dropbox account?
How do I change the name of a Dropbox for business member? I was able to change only the email address
Mac client keeps asking to turn on accessibility
I'm running Dropbox for Mac v58.4.92, and every time I log in to my machine, I get a message from Dropbox asking me to turn on accessibility: Every time I tick 'Don't show this to me again' and then 'Not Now', but it comes back the next time I log in. What can I do to disable this message?
Removing dropbox symbol on excel scroll bar
I want to remove the dropbox symbol that shows up on the excel scroll bar. It is always in the way and is very irritating. Is there a way to remove it?
Dropbox login not working in Google Chrome
Hi, Since yesterday I could not log in using Google Chrome, however I can access it using Internet Explorer from the same desktop. Its look like the "Sign In" buttom is disabled in Google Chrome but not in Internet Explorer. What can I do? JavierMatos
How to switch Dropbox accounts on the desktop app?
Hi I've downloaded my dropbox app but used the wrong account and can't find out how to change the account on the app

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