Child Item

Impossible de démarrer Dropbox

Bonjour tout le monde

Je suis inscrit au programme Dropbox Beta et je viens d'avoir une mise à jour via le Microsoft store (124.3.4875.0)

Suite à cette mise à jour j'ai le message "Impossible de démarrer Dropbox", j'ai essayer de l'exécuter en tant qu'admin, j'ai redémarrer mon PC rien n'y fait

Voici l'erreur et merci d'avance pour votre aide 🙂

bn.BUILD_KEY: Dropbox
bn.VERSION: 124.3.4875
bn.constants.WINDOWS_SHELL_EXT_VERSION: 48
bn.is_frozen: True
machine_id: 3f3c3e94-d39a-4640-a718-e50af699cf9d
pid: 17048
cwd: 'C:\\WINDOWS\\system32'
real_path='C:\\Windows\\SysWOW64'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
HOME: None
appdata: 'C:\\Users\\Jacky Portable\\AppData\\Local\\Dropbox\\instance1'
real_path='C:\\Users\\Jacky Portable\\AppData\\Local\\Dropbox\\instance1'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
dropbox_path: 'E:\\Dropbox'
real_path='E:\\Dropbox'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
sys_executable: 'C:\\Program Files\\WindowsApps\\DropboxInc.Dropbox_124.3.4875.0_x86__xbfy0k16fey96\\Dropbox.exe'
real_path='C:\\Program Files\\WindowsApps\\DropboxInc.Dropbox_124.3.4875.0_x86__xbfy0k16fey96\\Dropbox.exe'
mode=0o100777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
trace.__file__: 'C:\\Program Files\\WindowsApps\\DropboxInc.Dropbox_124.3.4875.0_x86__xbfy0k16fey96\\124.3.4875\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
real_path='C:\\Program Files\\WindowsApps\\DropboxInc.Dropbox_124.3.4875.0_x86__xbfy0k16fey96\\124.3.4875\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
not found
parent not found
TMP: C:\Users\JACKYP~1\AppData\Local\Temp
TEMP: C:\Users\JACKYP~1\AppData\Local\Temp
tempdir: 'C:\\Users\\JACKYP~1\\AppData\\Local\\Temp'
real_path='C:\\Users\\Jacky Portable\\AppData\\Local\\Temp'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
Traceback (most recent call last):
File "dropbox\client\main.pyc", line 821, in wrapper
File "dropbox\client\main.pyc", line 6488, in finish_dropbox_boot
File "dropbox\client\message_queue.pyc", line 307, in _wrapped
File "dropbox\client\main.pyc", line 6017, in _init_components_for_account
File "dropbox\client\main.pyc", line 5944, in create_sync_engine
File "dropbox\sync_engine_boundary\factory.pyc", line 225, in make_sync_engine
File "dropbox\sync_engine\nucleus\classic_client\sync_engine.pyc", line 275, in __init__
File "dropbox\sync_engine\nucleus\classic_client\modern_client\modern_client.pyc", line 219, in __init__
File "dropbox\sync_engine\nucleus\classic_client\modern_client\base.pyc", line 192, in __init__
File "dropbox\fs_api\lifecycle.pyc", line 175, in __init__
File "dropbox\fs_api\lifecycle.pyc", line 183, in _create_thin_client
File "dropbox\fs_api\fs_api_adapter.pyc", line 50, in __init__
File "extensions\fs_api\fs_api_python.pyx", line 63, in fs_api_python.FsApiServer.__cinit__
fs_api_python.FsApiError: "Initializing fs api |>> Initializing platform |>> CF connect sync root |>> Unknown error: HRESULT(0x8007017A)"

Trouver d'autres publications étiquetées avec

Fichiers et Dossiers

Installations et Intégrations

Équipes et administrateurs

Accepted answers

Jack_06

Bonjour à tous

si cela peut vous aider j'ai solutionner mon problème en téléchargeant dropbox en version hors ligne et j'ai réinstaller dropbox 🤔

All comments

Jack_06

Bonjour à tous

si cela peut vous aider j'ai solutionner mon problème en téléchargeant dropbox en version hors ligne et j'ai réinstaller dropbox 🤔

gberdo

Bonjour, je viens de changer de MacBook et j'ai le même souci, j'ai tenté la manip sur Terminal mais ça ne fonctionne pas malheureusement...

Voici le message d'erreur que j'obtiens en PJ + le détails ci-dessous.

Merci d'avance pour votre aide !

bn.BUILD_KEY: Dropbox

bn.VERSION: 136.4.4345

bn.constants.WINDOWS_SHELL_EXT_VERSION: 51

bn.is_frozen: True

machine_id: 965cf713-6dc7-5a68-a270-3abc9dfaaa48

pid: 9049

ppid: 1

uid: 503

user_info: pwd.struct_passwd(pw_name='gauthierberdeaux', pw_passwd='********', pw_uid=503, pw_gid=20, pw_gecos='Gauthier Berdeaux', pw_dir='/Users/gauthierberdeaux', pw_shell='/bin/bash')

effective_user_info: pwd.struct_passwd(pw_name='gauthierberdeaux', pw_passwd='********', pw_uid=503, pw_gid=20, pw_gecos='Gauthier Berdeaux', pw_dir='/Users/gauthierberdeaux', pw_shell='/bin/bash')

euid: 503

gid: 20

egid: 20

group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_nsurlstoraged', '_serialnumberd'])

effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_nsurlstoraged', '_serialnumberd'])

DYLD_LIBRARY_PATH: None

cwd: '/'

real_path='/'

mode=0o40755 uid=0 gid=0

parent mode=0o40755 uid=0 gid=0

HOME: '/Users/gauthierberdeaux'

appdata: '/Users/gauthierberdeaux/.dropbox/instance1'

real_path='/Users/gauthierberdeaux/.dropbox/instance1'

mode=0o40700 uid=503 gid=20

parent mode=0o40755 uid=503 gid=20

dropbox_path: '/Users/gauthierberdeaux/Dropbox'

real_path='/Users/gauthierberdeaux/Dropbox'

mode=0o40700 uid=503 gid=20

parent mode=0o40755 uid=503 gid=20

sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'

real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'

mode=0o100755 uid=503 gid=20

parent mode=0o40755 uid=503 gid=20

trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'

real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'

not found

parent not found

tempdir: '/var/folders/b6/_fkr5ntj7c959d1c_7xtdm880000gq/T'

real_path='/private/var/folders/b6/_fkr5ntj7c959d1c_7xtdm880000gq/T'

mode=0o40700 uid=503 gid=20

parent mode=0o40755 uid=503 gid=20

Traceback (most recent call last):

File "dropbox/client/main.pyc", line 826, in wrapper

File "dropbox/client/main.pyc", line 6588, in finish_dropbox_boot

File "dropbox/client/message_queue.pyc", line 313, in _wrapped

File "dropbox/client/main.pyc", line 6136, in _init_components_for_account

File "dropbox/client/main.pyc", line 6060, in create_sync_engine

File "dropbox/sync_engine_boundary/factory.pyc", line 226, in make_sync_engine

File "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 280, in __init__

File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 248, in __init__

File "dropbox/sync_engine/nucleus/classic_client/modern_client/base.pyc", line 170, in __init__

File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 214, in __init__

File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 526, in _init_new_engine_locked

File "dropbox/sync_engine/nucleus/thin_client/client.pyc", line 188, in __init__

File "desktop/extensions/nucleus/nucleus_python.pyx", line 76, in nucleus_python.NucleusSyncEngine.__cinit__

Capture d’écran 2021-12-15 à 10.28.05.png

gberdo

Bonjour, je viens de changer de MacBook et Dropbox app ne parvient pas à redémarrer.