Theresa Community Manager

Comments

  • Hi @"kellison3205" and welcome to the Dropbox Community. I am glad to see that you have located the folder you were looking for thank to our amazing Megan's help. On a separate note, I’m Theresa, one of the Community Managers here at Dropbox. 👩‍💻 I’d love to hear how you use Dropbox in your daily life and sure if you're…
    in Shared link to folder from Quickbase channel takes me to empty folder Comment by Theresa April 2025
  • Hi @"Captcurrent" and welcome back to the Dropbox Community. I am glad to see your issue has been resolved. By the way, my name is Theresa, and you might see me popping up around the Community 👩‍💻. I absolutely love hearing from our members and learning how they use Dropbox in their daily lives 💙 If you're open to sharing,…
    in The list of local Dropbox files on my Mac are different from the web Comment by Theresa April 2025
  • Hi @"studio-ross" and welcome to the Dropbox Community. I am glad to see your issue has been resolved thanks to Walters help here. By the way, my name is Theresa, and you might see me popping up around the Community 👩‍💻. I absolutely love hearing from our members and learning how they use Dropbox in their daily lives 💙 If…
    in How can I move my Dropbox folder to another drive? Comment by Theresa April 2025
  • Hi @"Ludwig_DB" and welcome back to the Dropbox Community. My name is Theresa and I am a Community Manager here at Dropbox HQ 👩‍💻. I am glad to see that you successfully shared a folder with Dropbox. Separately to that, I always enjoy connecting with our members and learning about the creative ways they use Dropbox every…
    in I'm trying to move a shared folder, but it's getting copied instead. Comment by Theresa March 2025
  • Hey @"JoyceMR" , welcome back to the Dropbox Community 😊. So glad to hear you were able to locate the file you were looking for, big shoutout to Rich for the assist 🎉. I’m Theresa, one of the Community Managers here at Dropbox HQ 👩‍💻. I’d love to know, how do you use Dropbox in your day-to-day? Anything fun or unique? 🚀 I…
    in Shared folder disappeared from my account (owner). How can I restore it? Comment by Theresa March 2025
  • Hey @"train" and welcome back to the Dropbox Community 😊. Glad to hear you’re able to share your links again - awesome news 🎉. I’m Theresa, one of the Community Managers here at Dropbox HQ 👩‍💻. I’d love to hear how you use Dropbox in your daily routine are you using it for anything fun or unique? 🚀 I might have some handy…
    in Can I no longer share files because I exceeded my daily bandwidth limit? Comment by Theresa March 2025
  • Hi @"wwaag76" and welcome back to the Dropbox Community 👋. So glad to hear you got this sorted, sounds like a tricky permissions mix-up, but it's great that you got it resolved with Megans' help 💪. Out of curiosity, what do you usually use Dropbox for? Anything cool or unique? 🤩 I might have some handy productivity tips to…
    in Can't add a file inside a shared folder when using the desktop app. It says I need permission. Comment by Theresa March 2025
  • Hi @"gmhyslop" and welcome to the Dropbox Community 🤗. I'm Theresa one of the Community Managers here at Dropbox HQ 👩‍💻. So glad to hear Rich got this sorted for you. It sounds like everything is back on track with syncing now. Out of curiosity, what do you use Dropbox for on the daily? Anything interesting? 🤔 I might be…
    in I update files on both my computers, but they're not syncing with each other. Comment by Theresa March 2025
  • Hi @"jst601" and welcome to the Dropbox Community. I am glad to see that you have found out what the issue was regarding the folder you were trying to receive ✨. I'm Theresa a Community Manager here at Dropbox HQ 👩‍💻and I just wanted to check in and see if you got to view this folder as a shared link? I hope everything’s…
    in I can't access shared folder due to lack of storage space - do I need to upgrade? Comment by Theresa March 2025
  • Hey there @"JuergenLandes" , and welcome to the Dropbox Community 🎉. I’m so happy to see that after a reinstall and update, your files and folders are now syncing properly which is great news. Huge thanks to Nancy for her help and suggestions in getting things sorted. 💙 Now that everything’s back on track, I’d love to hear…
    in Some files/folders don't sync from the web to my Windows desktop app. Comment by Theresa March 2025
  • Hey there @"ET1977" , and welcome to the Dropbox Community 🎉. I’m so glad you got to the root of the issue with having two accounts... things like that can definitely be a bit confusing 🤯. It’s great to hear that Jay was able to help you get it all sorted. Now that everything’s back on track, I’d love to hear how you use…
    in My files have reverted to versions dating from 2019, why? Comment by Theresa March 2025
  • Hi @"BygoneAutomaton" and welcome to the Dropbox Community 🌟. I’m glad to see all your questions were answered and resolved with Megan’s response to you ✅. Separately, my name is Theresa, and I’m a Community Manager here at Dropbox HQ 👩‍💻 I love hearing how our Community members use Dropbox every day 📂✨. I’m always…
    in Banned for downloading a file from someone else's link. How is this possible? Comment by Theresa March 2025
  • Hi @"smeg246" and welcome to the Dropbox Community 🎉. I’m glad to see that your issue has successfully been resolved. By the way, I’m Theresa, a Community Manager here at Dropbox HQ 👩‍💻💙, and I would love to hear more about how you use Dropbox for your local club. The way you use Dropbox could really inspire others to do…
    in Why can’t I invite someone to my shared folders? Comment by Theresa March 2025
  • Hi @"reimari" , and welcome to the Dropbox Community. I’m Theresa, a Community Manager here at Dropbox HQ 👩‍💻. It looks like our amazing Super User, Rich, has shared some excellent storage advice with you.. I hope that helped 😉. If your question is fully resolved, that’s great! But if you still need any help, don’t…
    in I add files to the desktop app, but they're using disc space, and other members can't see them. Comment by Theresa March 2025
  • Hi @"Show Me Shorts " and welcome to the Dropbox Community. I am glad to see Megan has assisted you in resolving your query. On a separate note, I’m Theresa, one of the Community Managers here at Dropbox. 👩‍💻 I’d love to hear how you use Dropbox in your daily life and sure if you're open to sharing, I’m all ears👂✨. I’m…
    in Changing ownership of all files owned by former team member. Comment by Theresa March 2025
  • Hi @"jlmoore314" and welcome back to the Dropbox Community. I am glad to see your files are now fully synced (nothing worse than seeing it loading for hours on end 🤯). By the way, I’m Theresa, a Community Manager here at Dropbox HQ. 👩‍💻 You may have seen me pop up around the Community. I love hearing how our members use…
    in Dropbox stuck syncing on my work desktop after updating Windows. Comment by Theresa March 2025
  • Hi @"asd saiyan" and welcome to the Dropbox Community. I am delighted to see you have gotten Dropbox successfully installed on your device. By the way, I’m Theresa, a Community Manager here at Dropbox HQ. 👩‍💻 You might have seen me pop up around the Community. I love hearing how our members use Dropbox in their daily…
    in Dropbox error 1073741819 after uninstalling, and reinstalling the app on my Windows 11. Comment by Theresa March 2025
  • Hi @"Chitown "and welcome to the Dropbox Community. I am glad to see you are back being able to share links once again. By the way, I’m Theresa, and you might see me popping up around the Community 👩‍💻. I love connecting with our members and learning about all the creative ways they use Dropbox. If you're up for sharing,…
    in "We’ve interrupted your sharing activity" error Comment by Theresa March 2025
  • Hi @"kbabby" and welcome to the Dropbox Community. I am glad to see you issue has been resolved after a reinstall. By the way, I’m Theresa, and you might see me popping up around the Community 👩‍💻. I love connecting with our members and learning about all the creative ways they use Dropbox. If you're up for sharing, I’d…
    in Context menu items missing from Dropbox folder on a new installation on new Mac computer Comment by Theresa March 2025
  • Hi @"eltdonehealth" and welcome to the Dropbox Community. I am glad to see you issue has been resolved and you can edit your excel file once again. By the way, I’m Theresa, and you might see me popping up around the Community 👩‍💻. I love connecting with our members and learning about all the creative ways you use Dropbox…
    in I can't edit one of my Excel files anymore. Comment by Theresa March 2025
  • Hi @"Alobaid77" and welcome to the Dropbox Community. I am glad to see that you query was resolved all thanks to our amazing @"AnastasiaDBX". By the way, my name is Theresa, and you might see me popping up around the Community 👩‍💻. I love connecting with our members and discovering all the creative ways they use Dropbox on…
    in What happens when sending a large file to someone without a Dropbox plan? Comment by Theresa March 2025
  • Hey there @"ColeM" , and welcome to the Dropbox Community 🎉. I'm Theresa a Community Manager here at Dropbox HQ and I just wanted to check in and see if our support team was able to resolve your issue 👩‍💻. I hope everything’s all sorted, but if not, just give me a shout, I’m happy to help. T 😺 (Dropbox Community Manager)
    in Folder has no restore button or Rewind option Comment by Theresa March 2025
  • Hey @"AJSanow", I am happy to see you got access to that Replay link thanks to our Nancy's suggestion and of course welcome to the Dropbox Community. By the way, my name is Theresa, and you might see me popping up around the Community 👩‍💻. I love connecting with our members and discovering all the creative ways they use…
    in I'm getting an error when viewing a Dropbox Replay link, even after purchasing the Replay add-on. Comment by Theresa March 2025
  • Hi @"Crasvox", I am glad to see you figured out your issue. Thanks for coming back and letting us know and hey, welcome to the Dropbox Community 😁. I am Theresa a Community Manager here at Dropbox HQ 👩‍💻. You might see me buzzing about the Community, I love to hear all about how our members use Dropbox on the daily 🙌. If…
    in Print screen not saving screenshots on Windows 11 23H2 Comment by Theresa March 2025
  • Hi Brendan ( @"bgillespie12" ) and welcome to the Dropbox Community. i am glad to hear you got your email showing when using yoru Dropbox account once again. By the way, my name is Theresa, and you might see me popping up around the Community 👩‍💻. I absolutely love hearing from our members and learning how they use Dropbox…
    in I chose the option to "hide my email" and now I'm unable to update it Comment by Theresa March 2025
  • Hi @"madreocho" and welcome to the Dropbox Community, it’s great to have you here. I’m so glad to see that you got that phishing file removed from your Dropbox account, thanks to the amazing help from Jay 🙌. By the way, I’m Theresa, a Community Manager here at Dropbox 👩‍💻. I love hearing how our members use Dropbox on the…
    in I don't have the option to delete a phishing file I received. Comment by Theresa March 2025
  • Hi 😊 @"Elizaphanian" , and welcome to the Dropbox Community. I'm so glad to see that you got your folders restored successfully with the help of our amazing Megan. 🙌 By the way, I’m Theresa, a Community Manager here at Dropbox HQ 👩‍💻. I love hearing how our members use Dropbox in their daily lives! If you’re open to…
    in Restore lost folders and contents after unsuccessful transfer. Comment by Theresa March 2025
  • Hi @"jtlever" and welcome to the Dropbox Community. I am glad to see you got your issue resolved thanks to the help from our Super User @"Mark". By the way, my name is Theresa, and you might see me popping up around the Community 👩‍💻. I absolutely love hearing from our members and learning how they use Dropbox in their…
    in Why does Dropbox remove a file from my hard drive when I "back up" to Dropbox? Comment by Theresa February 2025
  • Hi @"Bebechan" and welcome to the Dropbox Community! 👋 I see from your post that you're just getting started with Dropbox. Our Super User @"Rich" has already answered your questions perfectly. 🌟 If you have any more questions or need tips on how to use Dropbox, feel free to join our Dropbox for Beginners group here in the…
    in How does Dropbox syncing work? Do I have to move my files inside the local Dropbox folder? Comment by Theresa February 2025
  • Hi @"HSVideo" and welcome to the Dropbox Community 👋 I’m so glad to see that your issue has been resolved, thanks to our amazing Super User @"Mark" 🌟 By the way, my name is Theresa, and you might see me popping up around the Community 👩‍💻. I absolutely love hearing from our members and learning how they use Dropbox in…
    in Can someone have upload-only access to a folder? Comment by Theresa February 2025
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