Theresa Community Manager

Hi @"Skeeter709" , and welcome to the Dropbox Community 😊 I’m so glad to hear that your files have started syncing again after the delay, waiting for everything to catch up can definitely be frustrating. Now that things are back on track, I hope you can continue using your Dropbox account without any issues. 🎉 By the way,…

Hi @"ianscott" , and welcome to the Dropbox Community. 😊 I’m glad to hear that your issue is resolved and your Dropbox plan is all set. 🎉 I’m always curious and love hearing our Community members’ Dropbox stories 💡✨ If you’re open to sharing, I’d love to hear how you use Dropbox. 📂🌍 Looking forward to hearing from you, T 😼…

Hi @"ezwxbrief", and welcome to the Dropbox Community! 😊 I’m glad to hear you got your issues resolved and your desired file is now deleted 🎉. By the way, I’m Theresa, a Community Manager here at Dropbox HQ 👩‍💻. You might have seen me pop up around the Community. I love hearing how our members use Dropbox in their daily…

Hi @"Jane C.16", and welcome to the Dropbox Community 🎉. That’s so exciting to hear,traveling is such an amazing adventure 🌍 Please keep us posted on your plans and experiences, we’d love to hear all about them✈️ 😃 Safe travels, and enjoy every moment 📸. T 😺 (Dropbox Community Manager)

Hi @"cachaito" 😊 and welcome to the Dropbox Community 🎉. I am glad to see you found the files you were looking for 📂💙. Thank you for updating us - it’s members like you who keep this Community so vibrant 🙌✨. I’d also love to hear how you’re using Dropbox in your workflow 💼💻, that's if you're open to sharing 🤗. It’s always…

Hi @"drum365" and welcome to the Dropbox Community. I am glad to see you found out why your Dropbox sharing links weren’t working. It’s great to see you come back and share your experience, updates like yours help others who may face the same issue in the future. Thank you for being such a valuable part of our Community,…

Hi @"jfogel" and welcome to the Dropbox Community. I am glad to see that your issue has been resolved thanks to our amazing Super User @"Rich" . By the way, my name is Theresa and you might see me popping up around the Community 👩‍💻. I love hearing from our members and learning how they use Dropbox in their daily lives. If…

Hi @"BillWill3" and welcome to the Dropbox Community 🎉 First of all, I’m really sorry this happened to you, there’s nothing worse than thinking your files have been deleted without your authorization. I’m glad you were able to find them in your deleted files folder, and thank you for updating us. This will surely be…

Hi @"juchiast" , and welcome to the Dropbox Community. 🎉 I’m happy to see that, with Walter’s help, you’ve regained access to your Paper documents. By the way, I’m Theresa, a Community Manager here at Dropbox HQ. 👩‍💻 You might have seen me pop up around the Community. I love hearing how our members use Dropbox in their…

Hi @"Mother of the Bride" and welcome to the Dropbox Community. Yes, echoing Megan here, if your guests have a Dropbox account, they won’t need to enter their name and email each time. However, if they don’t have an account, they’ll need to go through this process for each upload. I love how you’re planning to use this…

Hi @"paulbeesley" and welcome to the Dropbox Community. I am glad to see your files have fully synced. Thank you for updating us, it’s members like you who keep this Community so vibrant 🙌. I’d also love to hear how you’re using Dropbox in your workflow, that's if you're open to sharing. 🤗 It’s always inspiring to learn…

Hi @"AlexRose69" and welcome to the Dropbox Community. Thank you for reaching out and sharing the details of the issues you're facing with uploading large HD videos to Dropbox. That definitely sounds frustrating, especially when your workflow is being impacted. I’m Theresa, a Community Manager here at Dropbox HQ 👩‍💻. I’m…

Hi @"Edwin" and welcome to the Community 😊 I’m so glad to see your issue has been resolved and that you’ve freed up some storage space 🎉. I’m Theresa, a Community Manager here at Dropbox HQ, you might have seen me around the Community 👩‍💻👋. I’m always curious about the different ways our members use Dropbox in their daily…

Hi @"ps4" , and welcome to the Dropbox Community 😊. I’m happy to see that everything is working well for you again. Thank you for coming back and giving us an update (sometimes these things take time, and we truly appreciate your patience). ⏳💙 By the way, I’m Theresa, a Community Manager here at Dropbox HQ. 👩‍💻 You might…

Hi @"broveer" , welcome to the Dropbox Community. Thank you so much for your helpful steps here. You're correct, the steps I gave previously seem to now be out of date. You used to be able to select the chats you wished to export and could do multiple at a time. Now, it seems you can only select one chat at a time with…

That’s awesome @"Nello Aun" , I totally get why sorting out your Shared Links issue was so important, it makes a huge difference when everything runs smoothly. By the way, we’ve got a dedicated corner of the Community just for photographers. It’s a great spot to connect with others, share tips, and pick up some new ideas.…

Hi @"Nello Aun" and welcome to the Dropbox Community! 😊 I am glad to see you have resolved your issue and you are now able to set your shared link to view only. 🔗✨ On another note, I’d really love to hear more about how you’re using Dropbox in your workflow. 🤗 If you’re open to sharing, I’m all ears 👩‍💻. I’m always…

Hi @"Pshooter007", and welcome to the Dropbox Community 🤗. I’m so glad you were able to rejoin the folder, thanks to the help of our amazing Super User @"Rich" . By the way, I’m Theresa, a Community Manager here at Dropbox HQ and I’m always curious about how people use Dropbox in their daily lives 👩‍💻💡. If you’re open to…

Hi @"Nonta" and welcome to the Dropbox Community. 🌟 I’m so glad to hear your issue is resolved and everything’s working smoothly. Thank you for updating us, it’s members like you who keep this Community so vibrant 🙌. I’d also love to hear how you’re using Dropbox in your workflow, if you're open to sharing. 🤗 It’s always…

Hi and welcome to the Dropbox Community, @"narun2001" 😊 I’m so happy to see that your question was answered here by our wonderful Hannah. 👏✨ I’m Theresa, and I love hearing about how our Community members use Dropbox💡. I was wondering, do you use Dropbox for your photography? 📸 If so, we have a wonderful photographers…

Hi @"PJ13" and welcome to the Dropbox Community 😊. I’m so happy to see your issue has been resolved with the help of our amazing Super User, @"Rich" 👏🙌. I’m really curious and love hearing our Community members’ Dropbox stories. 💡✨ If you’re open to sharing, I’d love to hear how you use Dropbox. 📂🌍 Looking forward to…

Hey there @"jerrysosin" 👋 I’d also like to take this opportunity to welcome you to the Dropbox Community 🤗 🎉 Those are some great tips above shared by our amazing Super User @"maher1982". I’m Theresa, a Community Manager here at Dropbox HQ, and I’d love to get to know you better. 😊 What do you usually use Dropbox for -…

Hi, and welcome to the Dropbox Community. 😊 I’m glad to hear your issue has been resolved and that you’re no longer seeing that dreaded error message. By the way, I’m Theresa, a Community Manager here at Dropbox HQ 👩‍💻. I noticed you were having trouble uploading a screenshot within the thread, and I’m sorry this happened.…

Hi @"Mrmatte" and welcome to the Dropbox Community! 😊 I’m so happy to hear that our amazing Nancy got your Word files working again on your iPhone and iPad. 📂📲 I’m Theresa, a Community Manager here at Dropbox HQ, and I love hearing how our members use Dropbox💡✨. We also have some great groups in the Community where you can…

Hi @"Jodi S.1" and welcome to the Dropbox Community! 😊 I’m delighted to hear that camera uploads are working for you again and your photos are successfully saved to your Dropbox account. 🎉📂 I’m really curious about how people use Dropbox daily. 💡 If you’re open to sharing, I’d love to hear how you use Dropbox for your…

Hi @"Jingyi51" and welcome to the Dropbox Community. I'm glad to hear you got your query answered by our amazing Super Users @"Mark" and @"Rich" 💪. By the way, I’m Theresa, a Community Manager at Dropbox 👩‍💻. If you're open to sharing, I’d love to hear how you use Dropbox daily and which features you rely on. We might be…

Hi @"nicoladonzelli" I am glad to see your issue has been resolved with the help from our amazing Walter and Nancy. Separately to that, I'm Theresa a Community Manager here at Dropbox 👩‍💻. I’d love to hear how you use Dropbox. If you’re open to sharing, I’m all ears. I’m always curious to learn about different workflows,…

Hi @"Roger Hastings" and welcome to the Dropbox Community. I am glad to see you got access to your files thanks to the help from our amazing Walter. On a separate note, I’d love to hear how you’re using Dropbox 🤗. If you’re open to sharing, I’m all ears 👩‍💻.I’m always curious about different workflows, it’s a great way to…

Hi @"DanielK uhsadfl dsaljfsd" and welcome to the Dropbox Community. I hope you got your folder restored with help from the support team. I am Theresa a Community Manager here at Dropbox 👩‍💻. Sorry to hear you had some trouble responding in the Community. If you don’t mind sharing, could you let us know what happened? We’d…

Hi @"User 1556073" and welcome to the Dropbox Community. I am glad to see you got your issue resolved, thank you for coming back to let us know that everything is working smoothly once again. Separately to that, I’d love to hear how you use Dropbox. If you’re open to sharing, I’m all ears 👩‍💻. I’m always curious to learn…