Rich Super User II

Comments

  • Haliph wrote:I did figure out however that when I turn off NordVPN it works so something between the two is incompatible. A quick search on Google gave a few results pointing to Nord's Threat Protection being the issue. You may need to add Dropbox to an allow list if you have Threat Protection turned on.
  • gdubis1 wrote:Where can I download without risk? The safest route is to sideload the Google Play store and just install Dropbox from there, as it will be the official installer for Android. I can't offer a location for downloading APK files, but just a little bit of research on Google will find what you need. I'd start by…
  • Haliph wrote:Dropbox won't open the app, only the finder window. What icon are you clicking on? If Dropbox is already running and you click the icon to launch it, it opens the Dropbox folder in Finder. Make sure you're clicking on the small Dropbox icon located in your menu bar, near the clock, to open the app itself.
  • HollyPoppyJune wrote:However, when someone tries to share files/folders with me, Dropbox says there is no account under my email address. Is that a message that they're getting when trying to share, or that you're getting while trying to accept the share? When sharing, I wouldn't think it matters whether the recipient has…
  • Abox-d wrote:I have an old android handset - HTC- One with Dropbox app version 2.3.5.10. I am unable to unlink device from Dropbox. A message occurs Error: ' you must be online to unlink. If your goal is to just remove Dropbox from the device, have you tried to uninstall the Dropbox app? If teh device is no longer showing…
  • mrobbins76 wrote:I have a Gmail connected to an account set up by a previous employer. How can I disconnect from that account? I see nowhere to do that. To be clear, you have a Dropbox account that was set up by an employer and it uses your Gmail address, and you want to disassociate that Gmail from the account? If that's…
  • mrobbins76 wrote:When one of my phones sends a verification code to my email address, it is never received at that email address. Is Dropbox malfunctioning? No, Dropbox is not malfunctioning. Refer to the following help article: *…
  • sherbiny wrote:I recently tried to log back in, it asked for a 2FA code from an authenticator app that I had already deleted. Is there any way for me to recover access to my old account? When you originally enabled and set up 2FA you were given a list of emergency backup codes that you can use to gain access to your…
  • jojo_59 wrote:All Files, and the total size listed is 885.1 MB. When I go under the Subscription page, though, it says I'm using 2.2 GB. Have you checked your Backups page?
  • DavidBdos wrote:I actually have a new kindle enroute and am regretting that purchase if Dropbox won't work on it. I just pulled my Fire HD 10 Plus out of the draw to test. I didn't have Dropbox on it previously, but I do have the Google Play store sideloaded. I was able to open the Play store and install the latest Dropbox…
  • DavidBdos wrote:I actually have a new kindle enroute and am regretting that purchase if Dropbox won't work on it. It's been a long time (10 years maybe?) since Dropbox was listed on the Amazon App store and officially supported the Kindle. I don't see them reversing that decision after all these years, but the only way…
  • tevans wrote:Making one of the files available offline worked? Do we keep it that way? Will it affect anything else? That just indicates where the file is stored. Files marked as Available Offline are stored on your local hard drive. Files marked as Online-only are only stored in the cloud and the local file is just an…
  • MaryJDKrane wrote:The boss shares the folders with me but when I add files to his folders they do not reflect on his side. Please sign in to the Dropbox website and navigate into the MARY ELLEN MCCROSKEY folder. Can you see the files that you added to the folder on your computer?
  • RJG212 wrote:Dropbox is getting real funky This is rarely, if ever, a result of something wrong with Dropbox. Most likely the files were moved or deleted by another person or process, perhaps even yourself without realizing it. Provided you can go back far enough in the Events page history, you should see a record of what…
  • JamesHamilton wrote:My employer at work is trying to share with me her work Dropbox account which still has space available. However ... I don't have enough space to access the files. In order to accept a shared folder, you need to have enough available space in your own account to hold the entire folder. This is because…
  • Kelseybpena wrote:Sharing from my account has been stopped due to "phishing content." Please help. Start here: * https://help.dropbox.com/share/banned-links#Why-am-I-seeing-the-message-Weve-interrupted-your-sharing-activity-because-your-files-might-contain-phishingspam-content
  • Jim1958 wrote:Everything works fine when setting Dropbox up in m3u4u except when I get to the section to enter the access code. The code it generates is way over 256 characters. I just registered on m3u4u and was able to connect to an app that I created in my Dropbox App Console without a problem. The access code that was…
  • nanlouwoo wrote:Yesterday. An edit was saved to the folder and overrode the original. The only way that would happen is if the person editing the file was logged in. If this was you testing the link, then you were likely still logged in with your own account. You can even see in your own screenshot that in order to save…
  • nanlouwoo wrote:I sent it to someone who was able to edit and save the edit. It did not change my original copy. nanlouwoo wrote:They are saving the edited copy in the file on Drop Box. The original is gone. I just want to be clear. You previously stated that the edit did not change your original file, but later said that…
  • oscar01 wrote:However, the connection was working, but now when I try again, it doesn't work. Is this a problem related to CsEntry, or could it be partly your fault? Has the app been updated lately? The root certificates that the API uses changed back in January (with 18 months notice). If an app is using an older SDK that…
  • TomGConsultingLLC wrote:I want to set up a private dropbox folder for each of my clients so the client can email submissions privately and securely to their individual folder ... That option isn't available, at least not via email. The email to Dropbox feature only works with the Email Attachments folder. You can, however,…
  • Können Sie bitte einen Screenshot Ihrer Geräteliste von Ihrer Sicherheitsseite auf der Dropbox-Website bereitstellen?
  • How are you testing that the link allows for editing? Has someone actually been able to edit the file? If so, is it changing your copy of the file or only theirs?
  • BetinaShadowitz wrote:I do not have the authenticator app, and I don't have my backup codes. Is there no other way to log in? You can try reaching out to Support but typically, when you no longer have access to your authentication method and you don't have your backup codes, the account is often lost. Basically, you…
  • Dell_Dropbox wrote:To edit and sync a shared folder, they must have a Dropbox account and accept the invite using the same email address you invited. They also need to have enough space in their account to hold the shared folder. If the folder is larger than the amount of available space in THEIR account (not yours), then…
  • JimMcCar wrote:When I search dropbox and then click on a folder, windows cannot find the folder. This is only happening with some folders, not all. Are those folders marked as Online-only, or Available offline? If they're Online-only, try marking one as Available offline before opening it.
  • TDsweetE wrote:The question is will the API it's using be deprecated forever, or is it a bug which will be patched by Dropbox? It's not a bug, nor will it be patched by Dropbox. The issue needs to be resolved by AgileBits. https://dropbox.tech/developers/api-server-certificate-changes AgileBits would need to update the…
  • Mora_C wrote:I have LibreOffice installed, but it isn't syncing with Dropbox. How do I get it to do that? You don't sync LibreOffice with Dropbox. You install the Dropbox application on your computer, sync your files so they're stored in your local Dropbox folder, and then just open them directly from the Dropbox folder.
  • arijit_mazumder wrote:Downloaded from myself , are there any way ? I haven't seen anything recently, but if you installed it yourself with previous promotions, you had to bring the computer back to the factory image and use the pre-installed copy. Otherwise you can try contacting Support.
  • arijit_mazumder wrote:I have an ASUS TUF Gaming A15 FA506NFR laptop that should qualify for the 500 GB Dropbox promotion. I installed Dropbox and signed in ... Did you download Dropbox yourself, or did you use the icon that was already on the computer? You need to use the icon that's already there for the promotion to…