Rich Super User II

Blair Sherwood wrote:For example in Finder I have a folder xxx (Selective Sync Conflict), I can delete it, but how do I get the original xxxx folder to appear in Finder? A Selective Sync conflict will occur when you've used the Selective Sync feature to remove the local copy of a folder, and then create a new folder in…

mtgii wrote:upload blueprints, copy link, email to vendors. Now all my vendors can see eachother ... Also it is making my invitees request my permission to access the folders. Make sure you're sending a view-only shared link, which doesn't require someone to request access. If they're requesting access and you're approving…

Sunny-Moon wrote:All shared links stopped working all of a sudden. These shared links worked nicely for a long time. Start here, then reply with any questions you may have. * https://help.dropbox.com/share/banned-links

chlojito wrote:However, when I logged in tonight, it's like a brand new account... No files at all, no event/account activity. Are you sure you're signing in with the correct email address? Are you using the email address where you received the message about the downgrade? Do you have any other emails from Dropbox? After…

Holly S.5 wrote:Just in the last few days, the "Deleted Files" button has disappeared, so how do I permanently delete files now? Or just go directly to the Deleted Files page.

Faith A wrote:There is no support for security breaches. Yes, there is. As Mark stated, you can visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not…

BA47 wrote:I have set up the option to email attachments to my Dropbox folder ... but nothing is ever showing up in the designated Dropbox folder. Are you sending the message directly to the Dropbox-generated email address, or are you using a forwarding email? It will only work if you send the message directly to the email…

boohah wrote:I used to share large folders of content without an issue, but now there's all these barriers to uploading and using it. This is definitely within the last two years Mark is correct. Shared folders have always worked this way. Nothing has changed in the way shared folders work for as long as I can remember. If…

HelioPause wrote:Could anyone suggest how can I delete/remove some or all of the Dropbox content menu entries in Windows? There's no option in Dropbox to alter the context menu items.

Have you just tried to copy and paste your image into the reply window? That works as well and that's usually how I do it.

Rashy90 wrote:Dropbox is too expensive ... when other service providers, including Apple, offer much cheaper options like 50-200GB, which are FAR more reasonably balanced. And nearly all the other major cloud storage providers subsidize their storage offerings through other products. Google has their ad business, Apple…

Jazdude wrote:I have tried to download a large file shared with me from a client a number of times and every time it is about to finish the folder gets corrupted and I get a suspension from Dropbox? If you're downloading from someone else, then it's their account that has reached their bandwidth limit, not you. They may…

keri h.1 wrote:I tried to drop a screenshot in-line in my last post. I dragged the .png file from my Desktop ... Click the icon in the options bar to insert an image to your post, or just copy and paste it.

gtakreyz wrote:Has something changed in the way Dropbox works? Yes, but it happened years ago. Previously, regardless of when a file was changed, you could always recover the previous version of a file when that file was changed within the last 30 days, even if the version you were recovering was from more than 30 days…

FarelTheGiraffe wrote:Why was the way screenshots were handled changed? With the discontinuation of Capture, they're moving some of that functionality into the Dropbox application itself. FarelTheGiraffe wrote:When I press "PrtSc" I want the image to be copied into my clipboard. Then change the settings in Preferences so…

GregP1 wrote:Today I recommended Dropbox to one of my students, while he was here with his laptop, so I could see and make sure that everything was done right. It could be that it was marked as ineligible because he was on the same network as you. Only way to possibly know what the issue is would be to contact Support…

Flame Soulis wrote:Despite that, it also updated itself to 221.3. Do you have Early Releases enabled in your account settings?

Syakir wrote:Already do that and still all my folder missing Already did what? Please be specific. Did you reach out to the team admin of the Business account? If so, what did they say? Did they try to convert your account back? If you were a member of a team, only the team admin will be able to assist you with this.

Tomajev wrote:Even if the old account gets "unlinked" from that PC? Yes. Once Dropbox has been installed on a computer, that computer can not be used for another referral. Tomajev wrote:She created Dropbox account years ago and basically never used it. ... Is it possible to unlink the old account from her PC and link the…

Ludwig_DB wrote:However when I try to move a shared folder it duplicates in the place of destination as a non-shared folder, and stays in its original place. It sounds like you're copying, not moving, the folder. What's the exact process you're following?

Jeff B.63 wrote:I am setting up a system for my clients to be able to upload files using a file request link but I can't find a way for them to be able to comment on the files. There is no option for that during the upload process, but they could always upload a text file with any comments or notes that you need. Jeff B.63…

massacre wrote:I'm not seeing the events page anywhere. Walter provided the link in his reply to you. Here it is again: Events page massacre wrote:I was told that dropbox deletes everything for security purposes. That's not accurate. The only time Dropbox will delete your files is if you're over your storage limit for a…

JoyceMR wrote:Just checked again. No it is not listed in Shared Any reference to to it on your Events page? When was the last time you saw the folder? When was the last time you signed in to your account? Are there any files in your account or is only this folder missing? If it's no longer on your Sharing page then you may…

Tomajev wrote:What are exact requirements for an email not to be ineligible? In addition to what Mark stated, the computer you install Dropbox on needs to be one that has never had Dropbox installed on it before, by anyone.

JoyceMR wrote:I shared a folder (years ago) and now it has disappeared from my Dropbox, but still exists in the other person's Dropbox and still shows me as the owner. Is the folder still listed on your Sharing page?

H7nnah wrote:I have downloaded longer videos from a dropbox folder, and a few minutes in, the video freezes. How are you downloading the video? Have you used the Download button on the Dropbox website, or some other method? Does the video freeze at the same point each time, and if so, how many minutes into the video is it?…

Micuir wrote:how can I reset Dropbox so that it still saves screenshots to the correct folder, but also keeps the image on the clipboard? Go to the Screenshots tab in Dropbox Preferences and change your settings to match this:

White Tower wrote:Could you tell how to do it so all existing files already saved in on my PC will be relinked to Dropbox Folder without donwloading them again? If your Dropbox folder was in the default location (you hadn't moved it to a different folder or drive) and you're signing in with the same Dropbox account, just…

edrob wrote:In older versions of Dropbox (a few months ago) I was able to unshare a folder and was given the option to leave content on the remote computer. Just to ease your concern, that option is still available when you unshare a folder. This obviously doesn't explain why you don't have the link to unshare the folder,…

Alfred01 wrote:Bot somewhere Dropbox forces Explorer to show the Status column behind the file name, no matter which view is selected. If you're referring to the sync status icon, this is controlled by Windows, not Dropbox, and is one of the requirements of Microsoft's Cloud Files API. Dropbox cannot control this. Alfred01…