Rich Super User II

roblaw wrote:When I delete those duplicate fils in Dropbox, they are deleted from my computer. How do I stop that from happening and just delete them from Dropbox? I think you're misunderstanding what Dropbox is and how it works. Dropbox is not a backup solution. Yes, it has a backup feature, but that's separate from the…

Triflux wrote:On May 18th, I was editing an Excel file and ... the folder’s activity log shows that the file was deleted at the exact same time it was last edited ... I need help recovering the file. It's not possible to recover a file that was deleted more than 30 days ago. Upgrading to a different plan wouldn't work…

GilbertX wrote:When I try to delete these folders I get a warning ' Do you want to delete them for everyone on dropbox.?' Clearly I just want to delete these copies on C: ... If you're getting that message then you're trying to delete the files from your local Dropbox folder. If you delete files from your Dropbox folder,…

emf27182 wrote:This can be turned off if you opt out. For now. Dropbox is slowly rolling out the update to all users. Eventually you won't be able to opt out of the update and will be forced to use the Cloud Files API which relies on reparse points.

HF6 wrote:Is that available in the settings somewhere? Is it possible to opt out of this after installation or is it only available during installation of dropbox? No. The option to opt out of the update is only available during installation. Keep in mind also that eventually you will be forced back on to the Dropbox for…

lpvmc wrote:I have added a folder in the container folder in Dropbox. I can see the new folder in Dropbox on my i-phone and i-pad. Nothing changed however in the container folder on my PC. Assuming it's nothing private, what is the exact name of that folder? If the name is something private, can you tell us if there are…

Early User wrote:There is only ONE WAY to create a link in Dropbox => SHARE menu in the Windows context menu. Do you not get the Copy Dropbox link option in the context menu? Early User wrote:At the setting menu, you cannot create a link. No link can be created ... At the Settings menu you should see two tabs; one called…

Dieselista wrote:I am not using the on line only option, and eventually the clouds do change to green check marks, but only after opening the folder. And you're certain that the Default sync state for new files is set to Available offline on the Sync tab in Preferences?

MH19 wrote:To get out of it I have to take two or three steps. Usually you only need to click once anywhere outside of the window to close it. Does that not happen?

lpvmc wrote:Nothing changed however in the container folder on my PC. Is the Dropbox application running on your PC? Hover your cursor over the Dropbox icon in your system tray. Let us know what its status is (Up to date, syncing, indexing, etc.), as well as which version of the application you're running. It should look…

SW1988 wrote:And if a user's name and email disappears from the members list when they remove themselves, is there a way to go back and see past members or invites anywhere? There's no way to see past members but if you look at your Events page and select the shared folder from the link on the top-right of the page, you'll…

squips wrote:... and don't want to risk it deleting my archive. The only safe way to accomplish this is as described. Uninstall, change drive letter, reinstall using the Advanced Options dialog.

Vdesjardins wrote:Where is the /tmp/du_resp_31122 logfile ? /tmp is a mount point. It will be pointing to a drive/partition somewhere on the computer that's running the code. Use the mount and/or df commands to get information about the location.

Smith3 wrote:Is there any chance if I were to upgrade my plan, those files could be retrieved? No. Upgrading doesn't extend the recovery period for files that have already been deleted. Only files deleted after the upgrade have a longer recovery period. Also, permanently deleted files are deleted... permanently, and cannot…

SamJaques wrote:The expected behaviour is that if I choose "Selective Sync" and click only "Folder B", this should locally sync Folder B and File B, but not File A. That is not the expected behavior. The expected behavior is that selecting Folder B will also cause any files at the same level to sync as well. It's working…

Cachehit wrote:Someone else is sharing their storage with me. Also, they're not sharing their storage with you. That's not how it works. They're sharing the files specifically, and in doing so you receive your own copy of those files in your account. You're not accessing them directly in someone else's account. Since the…

jevz wrote:Hi, I need to reset the camera upload on my iPhone so that dropbox will sync the entire photo library again. How can I do that? There's no option to do that yourself, but Support can do it for you. If you have the ability to contact Support (paid account), you can do so from the Support page. Otherwise a…

@"simbravo" To add on to what Walter said, just DON'T use Selective Sync or Online-only, at all. This configuration is just asking for trouble with potential data loss. You've have two separate instances of Dropbox, each with their own database and configuration, accessing the same set of files. It's not meant to work like…

trinhanhduc wrote:When I uploaded it to Dropbox, it said that the file was modified a minute ago As Jay mentioned, that's intended when uploading through the website, but the EXIF data will be unchanged. Specifically, the Date Taken field within the EXIF data for the photo will still have the correct date. Dropbox just…

User34 wrote:I posted a reply earlier, as the part which is still consuing me ... If you're not signed in to the computer when the notification arrives, you won't see it. Notifications are not persistent. They pop up only while Dropbox is running, and disappear after a moment. If you're not using the computer at the time,…

MikeInGFD wrote:The same files are also being synced to Google Drive. I think that the two apps are "fighting" with each other. That's usually what happens and it's bound to cause issues, potentially more serious than what you've experienced so far. You shouldn't have two separate sync services accessing the same files,…

james billings wrote:How do I get that stupid mini-menu on the bottm right corner from popping up? Are you saying that it's opening on it's own, with no direct input by you? The Dropbox menu doesn't typically open unless you click on the Dropbox icon in your system tray. There's nothing in Dropbox which causes it to open…

remoteworker2025 wrote:I am just wondering why sometimes it syncs real time and sometimes not. Without details about how it's configured we can't really know why it's not working as expected. There are many ways to accomplish something like this, such as using the API to develop the functionality yourself, a third-party…

mgm17 wrote:Could you please let me know the reason why Drpbox deleted this folder? The folder was owned by a team that was permanently deleted (either the owners closed the team or they stopped paying for the service). When a team is permanently deleted, all data owned by the team is permanently deleted. If you need…

remoteworker2025 wrote:So our website has embedded a shared Dropbox link to host the files so I can upload them to a server but it is a common issue that it is not syncing with the website. Can you provide specifics on how this is set up? Dropbox doesn't sync to websites so I'm not understanding how you have this…

JohneeDubya wrote:Is there a better way to be able to restore mass or bulk? If you're on a paid plan, you could try Rewind. https://help.dropbox.com/delete-restore/rewind

PtboPete1 wrote:I have even gone into regedit changing the C:/users/... to D:/Dropbox. I believe there were 5 entries, reboot, run Dropbox and guess what... C:/Users/... Don't do this. Dropbox stores move of its configuration in an encrypted database that you can't access. Changing the location in the registry likely isn't…

zanderpm wrote:... it still seems like a pretty complicated workaround just to be able to access a folder normally. Is Dropbox just not built for contractors and the like? Dropbox is built around collaboration and works well for the exact situation you've mentioned. If you want to easily be able to upload and continue to…

zanderpm wrote:I'm doing some work for a company and would like to upload large files directly to their Dropbox folder. Have the other person send you a File Request. You'll be able to upload directly to their account without affecting your own. https://help.dropbox.com/share/create-file-request

hspindel wrote:So if view only is the solution, then the recipient needs to be able to designation folders as view only, not just the sender. That specific case wouldn't be possible. Inviting someone to a shared folder is a different process from sending them a view-only shared link. The sender needs to decide which…