Mark Super User II

@"JaapvBvA1962" wrote: No it seems like the fillder on het comp dont nonect to the one on the internet Have you checked Dropbox is running on the computer? If it is what does it say if you mouse over its icon on the status bar?

@"Pradeep1" wrote:I am now trying to link a new account but it is not linking. I am getting an error message 'That account can’t be paired. You can only pair one work account with one personal account.' As the error says @"Pradeep1" you can only link a paid Business account with another one. It isn't possible to link just…

If you are getting messages saying you are at risk of files being deleted then its true - would you rather they DIDNT tell you and you lost the files? Have you looked at www.dropbox.com/backups to make sure that's not activated and using the quota up as well? Note that doesn't appear on the standard quota page. 

Dropbox does work and it does sync. They arent threatening you, they are telling you what WILL happen to your data if you do not reduce your quota. If you are getting emails saying you are over quota you are over quota. It is that simple. Have a look at www.dropbox.com/home to see what has been uploaded and dont forget to…

@"vic45za" wrote:Hi! I accidentally uploaded a personal dokument in a Shared folder. I realized that and then deleted the document after 5 minutes. Is there any chance that the 2 persons i shared the file were notified about the upload and had the chance to view it? Thanks in advance! The only way they would be notified…

@"els76uk" wrote: How can I auto-sync those library files with Dropbox, so that I have a backup? There is no way to automatically do that with Dropbox. You would need to either manually copy and paste them or find a program / script that will do it for you. 

@"MamaWolf" wrote:I hope someone can help me with this. If I add new files or folders on my PC do they automatically get added to the corresponding folder on DropBox? Many Thanks, Peggy---aka---MamaWolf Hi @"MamaWolf" Not quite sure what you mean.... so, if I miss this please ask more! However, they will sync to Dropbox's…

@"kiranghuge" wrote:Regarding Access Token Expiration Policy You may need to give a bit more info as you what you wish to discuss 🙂

That doesnt show the error from your link @"cagiali" However, shared folders use up the quota of all involved. So your bosses increased quota will not benefit you. If the folder is over your 2gb allowance you need to upgrade. 

What does it say or show when you go to the link? What is the error? Note that you'd need an account AND to be logged in to that account while trying to access the link for it to work 

Dropbox Transfer will work - thats what its designed for. You dont need an account to receive things. You just get a link via email which you click on and everything downloads. 

@"Rasheed2TB" wrote: I preferred local copies and i was struggling to copy from iPhone to laptop (it breaks in between and have no idea how much of it is copied). You are only using the computer to sync - it then uploads to the cloud from the computer. And you can see what has and hasn't uploaded via the Dropbox website.…

Have you tried to reinstall Dropbox? www.dropbox.com/downloading 

It takes time to upload them, but, Camera Uploads is by far the quickest way - just dont do it other ways as well because camera uploads wont realise that and you are doubling the workload. You need to leave the app open and let it do it. Alternatively connect to a computer and let it sync. BUT its going to take a long…

The Dropbox website only displays a preview, like all web services this isn't always perfect. However, what happens if you open it in Excel for web on the Dropbox site?

@"A1Alliance" wrote: Also note that I've been getting regular drop box full emails. You are almost certainly logged in to a different account then. Make sure the email you use is identical to the email you use from Dropbox. The OTHER thing is that Dropbox terms do state that they can, and do, remove data from accounts to…

@"SLHSB" wrote:But for now, you are right - if you pay more you get more functionality. Especially when the services cost - storing your data on its own has a cost implication.... without any revenue coming in like places like iCloud do (hardware) or GDrive (adverts).

@"SLHSB" wrote:Thank you Jay. Can I ask why it is limited to team plans and not for individuals please? Thank you To be honest its not something I've seen with many solutions on anything but Enterprise plans - and I use a lot of varying solutions and systems due to my work. It's like the old adage of 'you get what you pay…

@"LeonF" wrote:everything as at the date you rewind to if it is working optimally? It will roll back the account to the state it was in at that point but not files that were permanently deleted. I'm afraid, the clue is in the title. They are permanently removed and purged from the Dropbox servers when you do it. There is…

If they arent showing on Events then a few things has possibly happened: * They arent on Dropbox and never have been - have you checked you have enough quota to sync? * They have been permanently deleted (this removes all traces of them) * They are in a share which you have been removed from - OR you removed a share…

@"Creativenap" wrote:I have upgraded (paid more) in order to access the 24/7 phone support due to the urgent nature. Yet, I'm redirected to email correspondance with a significant lag in responses from your team. Out of interest have you paid for the upgrade or taken a trial? Trial memberships don't include support at the…

@"LeonF" wrote:Has anyone ever recovered files or folders you may have accidentally permanently deleted? If so, how do you do it? The only way I can think of is either via a backup OR a device connected to Dropbox which has not yet sync'd the deletion (maybe an infrequently used laptop?). 

If you have logged a ticket Dropbox will get back to you shortly 🙂

If you sign in again you will be able to reactivate it however the data within the account which was removed is not recoverable I'm afraid. As the email says about inactivity, it is wiped if accounts are not reactivated. 

There is no way to check or know if a link has been sent I'm afraid. You need to ask them, or, copy the link and send it via your own email (which is what I usually do) as I can then include other info with it and I've proof it was sent.

@"Trish S.2" wrote: When he Clicks on Add to Dropbox in email from me, it asks for Login ... not the Folder Secure Password which I put on the Folder! So he cannot access Folder Thats because you've given him edit access. The only way to have edit access on a folder is with a valid Dropbox account (so that it knows who is…

@"AleSoria" wrote: Hello! I used it a couple of weeks ago. And isn’t a paid account. I am devastated I can’t get my photographs back. What exactly is the error? How do you know it was deleted? Dropbox doesn't actually give a 'deleted' message or error upon logging in if it has been. 

@"caw81677" wrote: The ticket # referenced was created by the impacted user. Just review the ticket and you will see. We really need this solved and so far Dropbox support is not helpful. I dont work for Dropbox so I cant. Dropbox support only works Mon through Fri so it wont be picked up to earliest Monday. 

@"TNTyce" wrote:Has there been any solution to this problem? I now have the same thing showing in my Recycle Bin explorer. It is very annoying. Thank you for any help. It isnt a Dropbox issue I'm afraid - its something that has been done at OS level. Have you recently changed any files in Windows etc.?

@"caw81677" wrote:I have created a trial account just to see if I can get better support options and the community is the best I can find. Trial accounts cannot get paid levels of support because so many do exactly this I'm afraid - they upgrade to get help then cancel when they have it. Unfortunately the only people who…