Emma Community Manager

Thank you so much for this great post, @"Jose_Jimenez"! "If you are sure that you deleted files but you can’t find them in your Deleted files page, that means that you can’t recover them." - This is so important. It's worth checking the Deleted files page every once in a while for any files you might have accidentally…

@"itsgerrrd" thanks for sharing this with us, the team are looking into this issue. Will keep you posted!

Hello, we have an update on this ask. We now support Family managers allowing other plan members admin privilege, including inviting other team members. To do this, go to dropbox.com/account/family, click on the menu next to a family member’s name and select “Grant admin privileges”. Note: the Family manager who pays for…

Hi all, As you may have seen, this issue is now resolved and a fix was rolled out earlier this week 🎉 Let us know if you have any questions. Emma

Thank you all for your feedback on this. You can find out more about this decision in our latest update to this idea.

Hi @"leftnotracks", Apologies for the delayed reply here. This stable build is compatible with Apple Silicon devices. 

Thank you for your idea, this is not something the team are actively working on right now. We do regularly re-review and will update you if anything changes.

:laughing: Oh no, @"Здравко" I thought I'd updated them all so well :confounded:

Thank you all for reporting this, it is related to a known issue a number of users experienced last week. The team have now resolved this and it should be working again. Please let us know if we can help with anything else or you're still having trouble!

Thank you all for reporting this, it is related to a known issue a number of users experienced last week. The team have now resolved this and it should be working again. Please let us know if we can help with anything else or you're still having trouble! Edit: removed copy paste error :wink:

Hi @"idanfo", Thank you for reporting this, it is related to a known issue a number of users experienced last week. The team have now resolved this and it should be working again. Please let us know if we can help with anything else or you're still having trouble!

Ciao @"rmessina", Grazie per aver segnalato questo problema, è correlato a un problema noto riscontrato da numerosi utenti la scorsa settimana. Il team ha ora risolto il problema e dovrebbe funzionare di nuovo. Facci sapere se possiamo aiutarti con qualsiasi altra cosa o se hai ancora problemi! Si prega di notare che…

Thank you all for reporting this, it is related to a known issue a number of users experienced last week. The team have now resolved this and it should be working again. Please let us know if we can help with anything else or you're still having trouble!

Hi all, Thank you for reporting this issue, the team have now resolved this. Please let us know if we can help with anything else!

Hi all, We've had an update from the team that this release is compatible with Apple Silicon devices and MacOS Big Sur. Hope that helps! 

Hi all, If you’re using a new Apple Silicon device, we recommend using this initial build until Dropbox is compatible with Silicon devices in the coming weeks.

Hi @"martinboul", I'll take a look at this for you. Could you let me know what the issue was?

@"LuisA1" wrote: Hi everyone, I’m a member of the Dropbox desktop application team. First off, I’d like to thank you all for your feedback on this. Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress…

Hi @"Ewjfrmn"! An update for you, Camera Uploads for iOS should now sync your edited files as well. With some exceptions; Live and Burst images do not upload, but can be manually uploaded. This limitation comes from how iOS deals with these files. You can find out more in this post. Hope that helps! [This thread is now…

@"Emma" wrote:Hi all, Thanks for your reports here. We've passed this along to our specialized team who are aware and looking into this. We'll let you know as soon as we have an update. Update: The engineering team have identified a fix for this issue. It will be rolled out in an upcoming release of the Desktop app. We…

Hi all, Thanks for your reports here. We've passed this along to our specialized team who are aware and looking into this. We'll let you know as soon as we have an update.

"the person sat next to me leaned over and said “your notes are beautiful”." - love it! That is one of my favourite things too, as a person with a chaos of sticky notes and rambling thoughts in docs, I love how easy it is to organize them in Paper. Thanks so much for sharing @"simongabriel". A great lunchtime…

Just going to jump in on this chat @"Zil"! I really like your point about mapping out each individual workflow to see how things interact as a starting point for automation. Would really help to ensure nothing obvious is overlooked too! Did you find this approach made a noticable difference for you?