Emma Community Manager

Thanks for your support of this idea! We're happy to share that this idea has been Delivered! 🎉 Dropbox Plus customers can purchase 1TB storage add-ons, and eligible accounts can purchase more than one add-on. You can find out more here. Let us know if you have any questions or ideas!

Hi @urbanracer34 thanks for reaching out about this. Glad it's resolved for you with the beta. Let us know if this happens again and we can investigate further with you.

Thanks @Fred D.2 thanks for flagging this, we've identified an issue with the script on this one and it is now published. Let me know if you need anything else.

Hi @Homer712 so sorry your question got missed! The stable and beta build desktop releases should be working as expected. Please let me know if any are missing for you or if you need anything else. Thanks!

Hey @Carl_Bloke you should definitely add this feature request to our ideas board!

Hi @EmilyGTransmission I believe they sent you an email yesterday, could you let me know if you did not receive it?

Great, thanks @EmilyGTransmission the team will be in touch soon.

@EmilyGTransmission the Replay team would love to jump on a call to understand a bit more about your use case, would you be up for that? If so, is it ok for me to connect you with the team via the email associated with your community profile?

Happy to hear it, and thanks for being part of the Community!

Hi @lflatley thanks for letting us know. I've raised this with the team managing invites for the Champions program and they'll be in touch asap!

@citovsky thanks so much for raising this, I'm checking with the team on this one and will update you asap!

Excited to have you here, @Dansig hope you find everything as you expect!

Hi @"sspilleman" thanks for reporting this. Our engineering team are aware and investigating, I'll report back once we have an update. 

@"johnweidner" my absolute favourite thing about paper is not having to think about a font or formatting - one less decision!

Hi @"Maharshi", thanks for joining our community forum. Let me start by saying that I completely understand your concern, and hopefully I can provide some info to clarify the situation. The information that you were previously provided was accurate at that time. However, our policies may change from time to time, and when…

Hi@"jlawren", thanks for raising this one. Our engineers had a look and have identified the issue. They have implemented a fix so this should be working for you now.

Hey @"PatternJuggler" could you share a screenshot of what you're experiencing? 

Hi folks, great news - this idea is now delivered! 🎉 Dropbox now supports an extended set of characters in filenames including: 😀 Emojis 😀 💬 Chinese, Japanese, Korean scripts 💬 🏄‍♂️ RTL (right-to-left) scripts 🏄‍♂️ Some examples: * Project launch 🚀.doc * 📚 Budget review.xls * Team pics 🐱.zip * 𝛑 formula.txt * 𩸽.pdf These…

Hi @"phla", Thank you for reaching out to us and for your patience while we’ve investigated this situation. We know how stressful it can be to face issues with your Dropbox account, and we want to help you get back on track as quickly as possible. We’re also looking into your support requests and you’ll be hearing directly…

@"ned666" hi Ned! This idea is now in beta, and we’d love your help testing it out. Learn more and sign up here.

Hi everyone, as @"Tbrees24" has mentioned there may be a workaround for this, would you mind trying it to see if it helps? Go to System Settings > Control Center > Menu Bar Only > and change other icons you don't need to ‘don’t show’ to see if Dropbox appears. Let me know! 

Congratulations @"James S.5" so well deserved! Thank you for helping the Dropbox Community! 🤗

Thank you all for your reports on this! We're seeing that this is resolved for some of you now, but if you are still experiencing this please let us know. 

Brilliant, thanks for letting me know! status.dropbox.com is updated with the status of this issue now too. If anyone else experiencing this Error 500 since the update, please let us know and we'll report to the team.

Update: a fix has been implemented and we are monitoring the results. Could you let us know if you are still experiencing this issue? Thanks!

Thanks for reaching out - we're aware of this issue and looking into it, we'll let you know as soon as we have an update.

Hi everyone, Thank you for reaching out to us about this. We have identified an issue with the Dropbox desktop application alpha build that was released on June 15th, which caused the client to fail to load correctly on start-up. Our team have now resolved this issue. If you have noticed that your Dropbox application has…

Thank you for your patience. We are aware of this change that was introduced as part of Apple’s File Provider update. Dropbox will continue to sync even when the app is shut off. If you do not want the sync to continue in the background, you can select 'pause sync'. ​​ ​​We are currently working on a solution which is…

Searching 'unsubscribe' is such a good idea! I'm going to do that... eventually.