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Dropbox is blocked because of too many downloads. What do we do?
Our dropbox is blocked because of to many downloads at the same time. How do we reset our site?
Dropbox synchronization not working with colleagues
I have a problem, some of the people I work with use the dropbox application on a computer, I use the website. When I change something in dropbox or add new folders, they don't see it in their desktop app, what could be the problem here? They use and save everything on their OneDrive, and I am logged in on mine, but I also…
"Unexpected end of data" error when trying to unzip downloaded files
hello there, I have an serious issue. While downloading bigger file (7zip 7,3GB file), after downloading (succeced according to browser), I'm trying to unpack file and there is an info "unexpected end of data". What can I do with this? I'm pretty sure that upload was succesfull and without trouble (LAN cable, no way it…
I can't download files by command
Download files with wget Hello gentlemen of the community. I have a problem. I've been using "wget" since June 2021 to download a file and since then everything has been fine. But this morning the command does not respond and gives clues as to what may be happening. Below is the command I use and it was working: wget -q…
Wrong shared folder owner, how to change it?
Hello, I am new in the forum (not to Dropbox 😉 ) and have noticed a strange phenomenon: In my Dropbox [personal information removed per the Community's Guidelines] I have added my father - 99 years old! - as a member, so that he could download a movie made by me. Now he is shown as owner of the box and i am only rw user.…
dropbox passwords not working on firefox
dropbox passwords not working on firefox Hi everyone Since some days Passwords does not work on Firefox (last version 115.0.3 (64 bits) on a MacPrp notebook). It also seems to consume a lot of CPU. If I deactivate the Passwords extensions, CPU stops overworking. Apparently it works with Safari. Is there a solution to have…
No apps linked with the "Open In" Functionality, therefore can't use it.
Hi - I am wrestling with the 'open in' functionality in the dropbox menu. i can see it - but there is no app associated with it. How do I make that happen please?
I don't like the new video player design
I use Dropbox a lot of years now and liked most of the changes and new functions before. But absolutly not this time. Since today Dropbox informes when opening a video with the player that a new user interface will be released at july 22th and I can opt back to old design until then. So, cause usualy I liked the changes, I…
Can't access Vault via web
Cannot access my Vault though web access. I have no problem accessing it on my mobile device.
Tags not visible in browser/desktop version
Hello, Dropboxers! 🙂 My question is related to tags. For some reason I can only search for tags that have been added in the same Dropbox "version" (browser vs desktop app). So if I add a tag to a file in the desktop app, it will not be found in the Dropbox web version, and the other way around. Is this really the case or…
Mac OSX file / folder sizes vs web file / folder sizes
The filesizes and folder sizes do not match between the web interface and the Finder. This makes it super tough to ensure that all files and folders are in sync... My use case is I have previously stopped synchronizing some folders on my computer with an earlier version of Dropbox, and they exist both online and on my…
I can't access the Dropbox site
I have a paid dropbox subscription, which was accessible to my mobile, iPad and Laptop. I needed a new laptop. On dropbox.com, I can't get my files. I cannot get access to my dropbox files on my Internet Explorer. How do I do this? I have tried the helpdesk bot, without success.
Dropbox Website on Mobile Browser
Hi everyone! Does anyone in this community use the Dropbox website on their mobile browser? If so, we're interested in understanding how folks leverage the website on their phones: * Why do you use the Dropbox website on your mobile browser? What are the scenarios that bring you to the website on your phone? * How do you…
Video embed not working on DB Paper
Video embed is no longer working in DropBox Paper. My organization opened a support ticket with DropBox, after lots of emailing back and forth they fixed it and it worked for about 3 days and now no longer works. We can't be the only ones experiencing this issue no?
proper cr3 preview
Please allow cr3 (.cr3,_cr3) file previews to be viewed before clicking on the file. And when you do click on the file you get a picture that has black borders and a terrible hazy look to it with the colors all messed up. This file type is the raw file for canons most popular line of cameras currently and it has been out…
URL to link account in Linux does not work
I'm trying to install in Linux. I have the app installed but when it brings up the URL to link your account to the computer the URL is not valid. It does not work. I can relaunch dropbox and it brings up another invalid URL. There is also no options I can find other than this invalid URL to link the account and get dropbox…
Delete text in PDF?
I just learned, via an email from Dropbox, that we have PDF edit capability in Dropbox. In reviewing the directions and doing a trial on one of my pdf files, I do not see that TEXT deletion is included in the capabilities. I see that entire pages can be deleted, but not specific text. Am I viewing this correctly? Did I…
This File Cannot Be Previewed Because You Are Offline
Hi, I've seen a few other posts here around this issue but I haven't seen any resolution. Not sure what is going on--something apparently on my machine is causing an issue. I can't preview any files on Dropbox.com - I keep getting this error: I've tried: * Signing out and back in * Restarting * Incognito mode * Alternative…
Uploading 3 TB of Video. Is there a better way than the website?
We have an external drive with nearly 3 TB of videos, each varies from 5 MB to multiple GB. We have been trying to upload them to dropbox through dropbox.com for days. Each file takes at least an hour to upload. Is there a better way to get this much data into our dropbox?
How to generate site map / folder tree of all the folders and files in my drop box for Mac?
Good morning I am trying to find a way to show a complete site map / folder tree of all the folders and files in my drop box. The reason I need this is it needs tidying up and before I do so I would like to see where everything is so I can come up with an efficient plan to move folders and files to new areas? If anyone has…
Zip files getting corrupted by Dropbox
So I uploaded the same exact zip file to Dropbox and Mega. Then copy the links from each and download the zip files. The Dropbox one extracts and renames the folder for some reason with a "- 0" at the end and erases half of the folder name. Running the program inside the extracted folder fails.The Mega one downloads normal…
New "improved" browser file viewer for photos seems ....incomplete ? broken?
hi, After a while (few months) I've finally had a need to scroll through thousands of online images of a client again. Raw files. The new file viewer seems a massive step backwards, and that's putting it lightly. 1) Buttons to navigate (back/foward) are gone. Sure, arrow keys work but I enjoy being able to do things with…
Powerpoint for the Web not working. It's blank when I try to open documents.
Hello, I am having issues opening up a PPT on the web through the Dropbox browser app. A new screen will upload but it will be completely blank- no error messages either.
How to upload files from google drive - stopped syncing in the middle and option disappeared
I was able to import files directly from Google Drive using the following directions (https://help.dropbox.com/create-upload/copy-from-google-drive), but at some point it stopped syncing (2000/8000 files imported) and the option to do this under the ellipsis disappeared.
Cannot log in because browser cannot be updated
Good Morning, I have recently been loaned a 2011 Macbook Pro from a family member. The laptop had not been used in several years. The OS was Sierra. Dropbox was installed but didn't work. I got a message that the minimum OS requirement is High Sierra. I upgraded to High Sierra. Dropbox still does not work because the…
Photos uploaded do not show up in the Photos tab
Hi there. I uploaded a bunch of photos and videos when i was on the main Dropbox home page on Windows. I wanted them to show under the 'photos' tab, but they are all showing as files on the main home page. Please can you help to explain what am i doing wrong? And what is the correct way to upload photos manually from my…
Move folder option is not available
End users can't move files or folders. One of the folders is private, but no option to share other than via link. Want to move folders to the root of the company directory and share out with specific users.
Notification before deleting folders
I have way too many folders and duplicate files in my Dropbox, but as I'm cleaning them out and trying to delete folders, I'm finding the process clunky. Because I don't have all my files on my computer, I'm using Firefox browser with my Dropbox open in a window. I'm trying to be careful not to accidentally delete any…
Stuck when trying to delete a folder. "Deleting 1 item"
Trying to delete folder, i am only user, banner at bottom of screen says "Deleting 1 item" but has been doing this for about 15 mins now
pdf files in dropbox folders will not open in MacOS Safari
I'm running Dropbox on MacOS Ventura. I tend to bookmark pdf files in Safari for quick access. I'm finding that pdf files in Dropbox folders will no longer open in Safari. However, if I move the pdf out of Dropbox, it opens fine. This is a new issue. Has never been a problem before. I cleared the Safari cache.

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