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Desktop app stuck at "Connecting"... No firewall, proxy, etc...
We have been trying for days to connect through Dropbox. We have a client that insists on using this dodgy service, so we have no choice. If we connect through the web interface, we get nothign but corrupt downloads because of the amount of data. The only workaround is to download a dozen or so individual zip files and…
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Background uploading not staying on
Is anyone have an issue where if you turn on Background Uploading, it will work for a little while after turning off the app, then you'll get the notification that uploading is paused and I'll need to launch the app to continue? When I do launch the app, uploading begins. I'll go and check the setting for Background…
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No Download Option
Hello, I use to be able to download my folders by right clicking and choosing the download option or choosing the download file option when the folder is open. I no longer am given the option to download. The only options I am getting is to share, open, delete, rename, etc. I prefer to download the folders and not copy or…
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Why can't I upload videos to my Dropbox account from my iPhone?
I can easily upload images directly from my iPhone to Dropbox but when I try to upload video I can’t unless I move the video to an iCloud file. This is super time consuming.
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Unable to Save to Photo Library
Recently my mobile dropbox has been unable to save photos to my photo library on my iPhone 5s. I have never had a problem with this before and am now not sure what to do. I have tried to download multiple pictures with no luck. Any suggestions? Thanks.
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Live Photos (iPhone)
How can I send my LivePhotos from my iPhone 6 to DropBox . . . I was very upsad to see that some of my most precious photos ( from my parents that just passed away) is no longer a live photo, but just a flat pictures ! Please anyone, this is one of the most important thing for me . . . I still have some photos in my…
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Stop Dropbox from Zipping Upload File
How do I prevent Dropbox from automatically creating a Zip file from a file I am Uploading? This is not a folder of multiple files, but a single file. I need it to remain in its current Schrivener writing program format, so I can sync it with my other devices (iPhone and iPad), and when Dropbox changes it to a Zip file…
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How do I stop files being available offline on my laptop
Hi, I have desktop PC (Windows 10) with a large ****** drive and all my files on it including my entire music collection. I also have a nice small laptop (Windows 10) for taking to meetings which has a significantly smaller ****** drive. I use Dropbox plus to sync my work files between the two units but have recently…
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Why is my download speed slow?
Hi, I don't understand why I'm having such a ****** problem downloading a movie from my Dropbox file onto my MacbookPro laptop. The file is only 1.2GB, I'm connected to my router with an ethernet cable, with a fibre-optic connection of 50/50Mbps uncapped and unthrottled. I've tried many times already, but the download is…
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Slow syncing, only Dropbox.
Since several months I am finding that Dropbox sync's very slowly, but only for uploads. All suggested solutions do not work. I have set the bandwidth to the maximum. As a work-around, I log into the Dropbox website and upload the file manually. This upload only takes a few seconds (so the speed of my connection is not the…
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Upload keeps getting stuck at 24 files. I've tried all the troubleshooting to get it to work.
Int he past month on 6 different macs at work, Dropbox keeps getting stuck uploading files. You have to unlink dropbox, relink it, synch nothing, then synch individual folders one at a time. Its starting to be not worth it. What's going on? Ive tried bringing work amchines home and using my home network which is very fast…
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Start Dropbox on system startup
Does Dropbox have to be open in order to sync files when they're updated?? I don't have the option on my home PC to start Dropbox upon startup, so now I'm trying to find files I worked on at home here at work, and they're outdated. It doesn't make sense to me, if that is the case, especially considering these files are…
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iPhone 8 4k 60fps video not uploading
I recently upgraded to an iPhone 8 and enabled the 4k 60fps video option, which by default saves all video files using the HEVC file format. I am aware there are some compatability issues with this format on some platforms, but I only have Apple hardware in my device chain so everything should be fine. Dropbox says it can…
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Selective Sync is syncing files that are not selected.
I installed Dropbox on a laptop. Dropbox is configured to Selective Sync, two fairly specific folders. However it is downloading everything around that folder starting 2 folders up. The sync should have downloaded the 12 files in the folders I selected, but instead it downloaded 6237 files! What is happening is the sync is…
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Removing invalid characters in file names in bulk
Hi I am a windows 10 pro user and can't see many files that my Mac colleagues have placed in dropbox because of illegal characters (for windows). I can't sync them properly with my PC because I keep getting errors about invalid filenames. Does anyone know of a clean way to change multiple file names or how to remove…
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auto upload from sd card
I am going to be traveling for a few weeks and don't want to carry my laptop. I'd like to be able to upload photos from my camera's SD card to Dropbox Camera Downloads via my iPad. However, when I test how to do this the only options for uploading are from Photos. How do I "see" the SD card (connected via a cable) on the…
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Why can't I see changes my colleague makes to files in my Dropbox account, and how can we fix this?
Files edited by a colleague of mine on her computer does not sync with the files I have on mine. I cannot see the changes she's made. Both our Dropboxes are up to date. I also do not get a notification if she makes changes to any of the files on Dropbox. What can cause this? And how do we fix it?
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How do I stop sync accidentally moved folder
Hello there, In my client, I accidentally moved a folder to another folder and it is now synchronizing. How do I stop the sync process while ensuring that the original folder remains intact and nothing is lost.? Not sure if this can be stopped as it's a move. Thanks
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Camera upload from different phones into different folders
Hello, I have created a new folder "Camera upload Karla" where I want my wifes iPhone to automatically upload photos to. This seems not to be so easy, as Dropbox on a phone will only upload to "Camera Upload" folder. Is this correct? How can I make her iPhone upload automatically to the new folder? Thank you
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Moving E-mails to Dropbox
I need to move some e-mails from my Outlook account to Dropbox. I have installed the Dropbox add-in but am unsure of my next step. I'm not sure if I can keep e-mails in Dropbox since they are not really files. Thanks!
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I'm deleting a folder but it keeps showing up.
I have selected 'Delete' on selected folder, it disappears then reappears with the same exact 'date modified' date stamp within 5 seconds after I select 'Delete.' I have tried about 10x and so has my friend who shares the same Dropbox. Looked at security permission and I have all activated. Thank you for any help.
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Syncing Dropbox folder to external ****** drive - Mac
For many years I have worked between Mac computers at home and at the office using an external ****** drive to sync my files, however I would like to change to a Dropbox folder instead, for convenience and security reasons. I would like to know if I can automatically sync a copy of my dropbox files to my external ******…
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No green check mark on files and folders
I am not getting Green Check mark on Files and Folders in Desktop Dropbox Folder. I have reinstalled dropbox also and it is syncronizing but not not showing Green Check marks on the files and folders.
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Dropbox uploading raw files as jpg
I'm syncing my raw photos to Dropbox but they have all been converted to jpg when I check my online Dropbox. Ive tried downloading them but they stay as jpg. Google search tells me its possible to upload raw to Dropbox, but I'm confused as to how, can anyone help ?
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Does Dropbox take up ****** drive space on my computer?
Why does Dropbox store all of its files in my "User" folder on my ****** drive? The whole point of using Dropbox was to keep my ****** drive free of all the files. I'm now out of disk space due to the Dropbox files.
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How to automate uploading files from my computer
How to use dropbox plus as a backup system. how to upload file to dropbox automatically
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Why are my iPhone photos imported as .heic files when uploading them to my Dropbox account?
Why are my photos from iPhone suddenly imported as .heic files to Dropbox? This only happened this week, say on Tuesday (July 4th). Has never happened before. Now I cannot see these photos on the desktop version of Dropbox. On the Dropbox app for iPhone, I see the files (with the ending .heic) but I cannot open them and…