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Why is my download speed slow?
Hi, I don't understand why I'm having such a big problem downloading a movie from my Dropbox file onto my MacbookPro laptop. The file is only 1.2GB, I'm connected to my router with an ethernet cable, with a fibre-optic connection of 50/50Mbps uncapped and unthrottled. I've tried many times already, but the download is…
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Slow syncing, only Dropbox.
Since several months I am finding that Dropbox sync's very slowly, but only for uploads. All suggested solutions do not work. I have set the bandwidth to the maximum. As a work-around, I log into the Dropbox website and upload the file manually. This upload only takes a few seconds (so the speed of my connection is not the…
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Upload keeps getting stuck at 24 files. I've tried all the troubleshooting to get it to work.
Int he past month on 6 different macs at work, Dropbox keeps getting stuck uploading files. You have to unlink dropbox, relink it, synch nothing, then synch individual folders one at a time. Its starting to be not worth it. What's going on? Ive tried bringing work amchines home and using my home network which is very fast…
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Start Dropbox on system startup
Does Dropbox have to be open in order to sync files when they're updated?? I don't have the option on my home PC to start Dropbox upon startup, so now I'm trying to find files I worked on at home here at work, and they're outdated. It doesn't make sense to me, if that is the case, especially considering these files are…
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iPhone 8 4k 60fps video not uploading
I recently upgraded to an iPhone 8 and enabled the 4k 60fps video option, which by default saves all video files using the HEVC file format. I am aware there are some compatability issues with this format on some platforms, but I only have Apple hardware in my device chain so everything should be fine. Dropbox says it can…
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Selective Sync is syncing files that are not selected.
I installed Dropbox on a laptop. Dropbox is configured to Selective Sync, two fairly specific folders. However it is downloading everything around that folder starting 2 folders up. The sync should have downloaded the 12 files in the folders I selected, but instead it downloaded 6237 files! What is happening is the sync is…
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Removing invalid characters in file names in bulk
Hi I am a windows 10 pro user and can't see many files that my Mac colleagues have placed in dropbox because of illegal characters (for windows). I can't sync them properly with my PC because I keep getting errors about invalid filenames. Does anyone know of a clean way to change multiple file names or how to remove…
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auto upload from sd card
I am going to be traveling for a few weeks and don't want to carry my laptop. I'd like to be able to upload photos from my camera's SD card to Dropbox Camera Downloads via my iPad. However, when I test how to do this the only options for uploading are from Photos. How do I "see" the SD card (connected via a cable) on the…
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Why can't I see changes my colleague makes to files in my Dropbox account, and how can we fix this?
Files edited by a colleague of mine on her computer does not sync with the files I have on mine. I cannot see the changes she's made. Both our Dropboxes are up to date. I also do not get a notification if she makes changes to any of the files on Dropbox. What can cause this? And how do we fix it?
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How do I stop sync accidentally moved folder
Hello there, In my client, I accidentally moved a folder to another folder and it is now synchronizing. How do I stop the sync process while ensuring that the original folder remains intact and nothing is lost.? Not sure if this can be stopped as it's a move. Thanks
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Camera upload from different phones into different folders
Hello, I have created a new folder "Camera upload Karla" where I want my wifes iPhone to automatically upload photos to. This seems not to be so easy, as Dropbox on a phone will only upload to "Camera Upload" folder. Is this correct? How can I make her iPhone upload automatically to the new folder? Thank you
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Moving E-mails to Dropbox
I need to move some e-mails from my Outlook account to Dropbox. I have installed the Dropbox add-in but am unsure of my next step. I'm not sure if I can keep e-mails in Dropbox since they are not really files. Thanks!
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I'm deleting a folder but it keeps showing up.
I have selected 'Delete' on selected folder, it disappears then reappears with the same exact 'date modified' date stamp within 5 seconds after I select 'Delete.' I have tried about 10x and so has my friend who shares the same Dropbox. Looked at security permission and I have all activated. Thank you for any help.
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Syncing Dropbox folder to external hard drive - Mac
For many years I have worked between Mac computers at home and at the office using an external hard drive to sync my files, however I would like to change to a Dropbox folder instead, for convenience and security reasons. I would like to know if I can automatically sync a copy of my dropbox files to my external hard drive…
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No green check mark on files and folders
I am not getting Green Check mark on Files and Folders in Desktop Dropbox Folder. I have reinstalled dropbox also and it is syncronizing but not not showing Green Check marks on the files and folders.
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Dropbox uploading raw files as jpg
I'm syncing my raw photos to Dropbox but they have all been converted to jpg when I check my online Dropbox. Ive tried downloading them but they stay as jpg. Google search tells me its possible to upload raw to Dropbox, but I'm confused as to how, can anyone help ?
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Does Dropbox take up hard drive space on my computer?
Why does Dropbox store all of its files in my "User" folder on my hard drive? The whole point of using Dropbox was to keep my hard drive free of all the files. I'm now out of disk space due to the Dropbox files.
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How to automate uploading files from my computer
How to use dropbox plus as a backup system. how to upload file to dropbox automatically
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Why are my iPhone photos imported as .heic files when uploading them to my Dropbox account?
Why are my photos from iPhone suddenly imported as .heic files to Dropbox? This only happened this week, say on Tuesday (July 4th). Has never happened before. Now I cannot see these photos on the desktop version of Dropbox. On the Dropbox app for iPhone, I see the files (with the ending .heic) but I cannot open them and…
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Deleted folders keep reappearing
I'm hoping someone can help with this problem. I have been using Dropbox for a few years across a number of devices (2 desktop Macs, a laptop, an iPhone and an iPad). This last week, when I try to delete a folder it reappears a moment later. If I move it into another folder, the same thing happens. I have checked and all…
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Why does Dropbox Slow Down My Computer, Significantly? Issue persisting for many users
This problem has been posted several times as early as 2015, but there seems to have been no remedy. We have fairly powerful computers (Dell XPS 8900 i7-6700 3.4 GHz 16GB RAM 2TB HDD), but after moving from our old computers to new ones, we still get massive slow down when dropbox is syncing. We literally upgraded our…
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Why do videos uploaded to Dropbox from iPhone X only play audio on a desktop?
All videos from iPhone X have sound but the video image is missing when downloaded to my PC running Windows 10. The videos were shot on multiple video apps with the same result. The result is the same for automatically synced videos (Camera Uploads Folder) or uploaded manually with the ios app. The videos appear to play…
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Help! How to Transfer Photos From Dropbox TO iPhoto!?
I've searched the Dropbox site repeatedly. Twice, they list the answer for How to transfer photos from iPhoto to Dropbox. But, I want to do the reverse! I've emailed Dropbox: No response. By mistake, my new macbook was linked to automatically receive my photos when my iPad or iPhone connected to my computer. I believe that…
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iOS 11 uploading duplicates
After uograding to iOS11 all photos are being uploaded again. Since Dropbox uploads and stores duplicates ‘by (lack of proper) design’ this is a problem.
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Does Dropbox compress photo files?
I'm sending full resolution photo files to clients instead of burning them on a disc, but I want to make sure they are the full resolution. I had a client that had pictures made at Walgreens, and they were pixely..I told her not to resize them at all o her end, but now I'm wondering if they are compressed at all and no…
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No errors in IFTTT applet log, but no file created in dropbox either
My IFTTT applets that create or appent to text files in dropbox have not been working reliably for months now. I was just looking at one applet's activity log and it shows that it has run dozens of times recently/today (10/13), but the last file it created in the target folder was on 10/6. Multiple of my applets have been…
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Why are my PNG backgrounds not transparent when I upload them to Dropbox?
I had several files (mostly logos) that had a transparent background and they all have white solid backgrounds now. I have no clue what happened but it is causing me serious issues.