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Folders added from one device don't show up on Window File Explorer between two devices.
I created a folder and subsequently created some files in a Dropbox folder from a laptop here in the office. This folder fails to show up in Windows File Explorer on another computer in the office. I can see the folder from the Dropbox App and tell it to open the files with the software on this computer, but I cannot see…
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Dropbox conflicting with Anti virus (Norton/Sophos)
Norton Firewall Alert: "Dropbox 49.4.69 does not have a valid digital signature." Can someone please help with this? I don't understand what's going on.
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Can I set notifications for other users to know when I add a file to a shared folder?
Hello - if we are opening a "dataroom" on dropbox for outside users, is there a way for these users to be notified (daily or weekly, perhaps) of the files that have been added to various folders? For example, if one file is added to the hundreds that are initially shared with them, is there a preference or setting that we…
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Dropbox backup in External Drive - Mac
Hi. I have a 4Tb DropBox account and I would like to backup this data. I do not sync to my computer (256Gb only) but want to know if it is a good idea to: 1. Buy a 4Tb external drive 2. Install sync app and sync everything. 3. Repeat the sync like one a month (do not need to be everyday/week). It is not the idea to keep…
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upload file using matlab
Hi, I'm using Matlab to upload some files into Dropbox. Files in Matlab are frequently updated and then uploaded to Dropbox. The issue is, Dropbox each time creates a new file with a numeric extension rather than replacing the old file with the new file. While what I need is that the old file to be replaced by the new one.…
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How do I copy and paste a file from Dropbox onto my desktop?
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Can I resume large file upload?
I have a large video file that 16 GB and I copied it to dropbox folder and Dropbox desktop app showing me the file is being synced but I waited for more than 14 hours and still the same, my internet upload speed is 100 mbps according to speedtest.net
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How to sort photos in a Dropbox folder by creation date( date/time photo taken)
I am missing the feature to sort photos only by "photo taken date/time". In Dropbox I created a folder to store all my photos for a recent trip. It includes not only photos from my camera but also photos shot by friend´s cameras. After uploading I could not find any feature to sort the photos by creation date/time. Instead…
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Dropbox stuck at "Starting"
Date: 6/24/2018 OS: macOS Sierra Version 10.12.6 (updated last week and then didn't use my laptop until yesterday) Dropbox version: v52.4.58 Dropbox account: Personal, 71% of 15.4GB used Enough space on local drive. Have tried "full" uninstall described here (https://help.dropbox.com/desktop-web/advanced-reinstall) several…
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Splitting a common shared dropbox between two drives of a computer
The organization I work uses a business account of Dropbox. My C drive is almost full and I need to shift a few of the dropbox folders in the D Drive. I cannot do that using selective syncing as it will move all my folders to D Drive. Is there a way I can keep a few folders in C drive and few folders in D Drive of my…
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Edits to photos not showing when uploaded
Hi. I edit photos and then upload them to Dropbox, but when I then open the photo again in Dropbox on my phone it only shows the raw photo and not the edited version. I understand that the edits should be there in the metadata but don’t know how to see them. The phone I’m trying to view them on is the same one on which I…
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Keep getting conflicted copies and deleted files keep re-appearing
For weeks now we have been seeing the same users getting conflicting copies in there group dropbox folders. These users won't ever open these specific files therefore don't understand why the same files constantly have conflicting files. This is not the only problem users have been complaining that when they've deleted…
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OS X Dropbox won't accept 2 factor verification code
Somehow Dropbox on my Mac lost access to my account, so my files aren't syncing anymore. Possibly because I upgraded to a new version of OS X (I'm now on Sierra). Dropbox is still installed, however. So from the dropbox icon in the top bar I open "Set Up Dropbox", enter email and password, and it sends a verification code…
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High CPU Usage: 2 Macs
Dropbox v53.4.67. The app is using 40-80% CPU constantly on 2 different Macs. There are NO files currently being synced on either machine. The Dropbox menu item reports nothing is currently happening (no syncing, no indexing, "Up to date" is displayed). I've tried quitting and re-opening the app on both machines. I've…
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Reinstalling the Dropbox desktop app for online-only files
Hello, I have upgraded my account to pro to use Smart Sync. However when i click on the reinstall link, a window opens and then closes and nothing happens. Need help plz. I don't want to uninstall completely, lose my files on my PC and then reinstall and wait for sync. tx
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Total folder count, file count and file size are WAY off!
I have 3 computers that all fully sync and are all in front of me. All three are current on updates and have plenty of resources (HD space, RAM, etc.) Their Windows indexing is unchanged and all computers are set to show system and hidden files. All 3 have Dropbox installed at C:\Users\JeffD\Dropbox. The number of files…
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Reinstall Dropbox desktop app
The destop app is not syncing my files. How do I uninstall and reinstall the desktop app (MacOS 10.13.1)?
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How can I upload a large amount of data from an external hard drive via the desktop app?
I have a new iMac and want to upload my photo files (> 600gb) to Dropbox. My iMac has an SSD of 512 GB. My photo file is on an external hard drive. If I want to upload the photo file to Dropbox, I get the message that there is not enough space on the hard drive of my iMac. However, I do not want to put the photo file on…
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Scan Document feature freezes on "Waiting to Upload"
Howdy all, I keep getting a glitch when attempting to create a document through the Dropbox "Scan Document" feature. I can scan the document, make adjustments, etc, but once I hit "Save" it gets stuck with the message 'Waiting to Upload". I've been working on this for about an hour, attempted about a dozen scans. Sometimes…
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drop box couldn't load photos because apple iphone may be locked
Dropbox couldn't import photos because Apple iPhone may be locked -- this comes up every time and I have not found a way around it. I am stuck! How can I set Dropbox and my iPhone so it automatically finds new photos and videos and imports them? It used to do this but stopped.
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Hi, How do I send photo's from my tablet by email?
Can someone tell me how to forward photo's from my tablet by email please?
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Online-only files download files and leave on my Mac when "online-only" is set
I am on a Mac, my Admin has set for files to be "online only". However when I go into a folder which is set as online only and use a file, the file is downloaded which is fine, I use the file and then I save it, but for some reason the file remains on my PC and does not revert to "online Only". This is useless to me as we…
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Dropbox on remote linux shell account
I have a shell account on a remote linux computer and I want the contents of my home machine's Dropbox folder also on the remote computer. How can I do this?
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What does the yellow icon on offlined files on the mobile app mean?
I have dropbox for Iphone. What does yellow icon with ! inside means on the right of some files? I have searched the web but no one seems to be able to provide answer. Help please
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Uploading one video from iphone to dropbox
I want to manually upload a single video from my iphone X (latest iOS) to dropbox. I selected video on iphone and clicked "save to dropbox"; after waiting a few min, it tells me to select a dropbox folder. After I do so, it then says "Can't upload file: there was a problem uploading {nameofvideo}.MOV. Please try again". My…
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I accidentally synced my desktop folder into my Dropbox folder
Hello. I have used a synced Dropbox folder for years on my Windows 7 computer. Today, when moving files on my desktop, I accidentally synced my Desktop to Dropbox. I'm not even sure how it happened. Suddenly all of the files and folders on my Desktop had the blue dropbox syncing icon. At first I didn't even realize what it…
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Delete files from dropbox ONLY
When I attempt to delete a file from dropbox, it wants to know if I want to delete everywhere, or look at the sync options, or cancel the delete request. I just want it out of dropbox. I want it to stay everywhere else. Is the technology available to do that?
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Cannot open PowerPoint presentations from a shared folder on Dropbox
Hello, I keep getting an error message (see below) when I try to open powerpoint presentations created by someone else in a shared Dropbox folder. I can open the ones I add to the folder. I disabled the antivirus and tried to open the file but the same error pops up. I have all the necessary permissions to work with the…