Sync
Discussion List
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The total folder, file count and file size is different on each one of my 3 desktop apps
I have 3 computers that all fully sync and are all in front of me. All three are current on updates and have plenty of resources (HD space, RAM, etc.) Their Windows indexing is unchanged and all computers are set to show system and hidden files. All 3 have Dropbox installed at C:\Users\JeffD\Dropbox. The number of files…
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How can I upload a large amount of data from an external hard drive using the desktop app?
I have a new iMac and want to upload my photo files (> 600gb) to Dropbox. My iMac has an SSD of 512 GB. My photo file is on an external hard drive. If I want to upload the photo file to Dropbox, I get the message that there is not enough space on the hard drive of my iMac. However, I do not want to put the photo file on…
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My Dropbox desktop app couldn't load my photos because my iPhone 'may be locked'
Dropbox couldn't import photos because Apple iPhone may be locked -- this comes up every time and I have not found a way around it. I am stuck! How can I set Dropbox and my iPhone so it automatically finds new photos and videos and imports them? It used to do this but stopped.
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I edited some online-only files to work on them, but they didn't return to online-only automatically
I am on a Mac, my Admin has set for files to be "online only". However when I go into a folder which is set as online only and use a file, the file is downloaded which is fine, I use the file and then I save it, but for some reason the file remains on my PC and does not revert to "online Only". This is useless to me as we…
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How can I use Dropbox on a remote Linux shell account?
I have a shell account on a remote linux computer and I want the contents of my home machine's Dropbox folder also on the remote computer. How can I do this?
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I accidentally synced my Windows desktop folder into my Dropbox folder, how can I undo this?
Hello. I have used a synced Dropbox folder for years on my Windows 7 computer. Today, when moving files on my desktop, I accidentally synced my Desktop to Dropbox. I'm not even sure how it happened. Suddenly all of the files and folders on my Desktop had the blue dropbox syncing icon. At first I didn't even realize what it…
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I don't understand how Dropbox Business licenses work, I only need access to two folders
Hello, So my question is what do I need to do if I am on a team of real estate agents and only need acess to 2 folders in drop box? I have those permissions and can access them. the problem is I originally signed up for buiness trail versoin and that ended and now so my folders and files will not sync. I am using MacOS…
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My camera uploads are not syncing with my computer when I connect the phone via USB
I have a new phone and set it up with Dropbox, same as my last few pghones. I clicked to verify the new phopne should do camera uploads and nothing happens when I connect it via USB to my computer. The computer asks if I would like to have it connected, but than nothing happens and it tels me that everything is up-to-date…
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Error says my Windows 10 NTFS C drive file system is no longer supported, hasn't synced in weeks
I'm a bit desperate for a solution, I've been talking to Dropbox support and even escalated my problem to tech (who haven't been very helpful with long pauses in communication I can't get help promptly. I had to provoke another support ticket in order for them to respond again) Everytime I startup my computer, I get an…
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Moved to "D" drive from "C" but files are still on C drive.
I want to move my Dropbox folder from "C" SSD drive which is out of room to my "D" drive. Followed the directions and was able to get it over to the "D" drive but the "C" folder still exists. So it looks like it copied? How do I delete the "C" Dropbox version?
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I can't sync my Outlook PST files, why?
After moving the active MS outlook .PST file to my Dropbox (40.4.46) sync folder, the icon in the lower right status bar (Win 8.1) has a constant message "Can't index Outlook file" and no longer shows the message "Up to date." Any help? Thank you.
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How can I move my Google Photos directly to my Dropbox account?
What is the easiest way to get all my Google Photos to Dropbox and to have new pictures taken with my Samsung 9+ phone to automatically upload to Dropbox.
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I'm getting an error when using Synology Hyperbackup with Dropbox
get issues with synology hyperbackup with the error [Dropbox][Completed_PDaS] Exception occurred while backing up data. (No permission to access the backup destination [Invert Surveys NAS]. Please check you have the right permission to the backup destination.) can i see the file owner ship, permissions and tags anywhere in…
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Why are my Excel files being saved as a PDF file when uploading to Dropbox?
I'm having problems with Excel/pdf . All my excel files save automatically as a pdf on Dropbox (and yes, I have made sure when I 'Save as' there's the correct file type in the box). Then when I try to open the pdf as a pdf it's 'corrupted', as the previous posters have found. I do have a workaround, I can open and use the…
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How can I sync a folder via the Terminal on Linux?
How can I sync a folder via terminal in Linux? I had installed Dropbox to that machine, but only synced one folder and now I need to work remotely from my Mac. I don't have 'physical access' anymore, so I need to activate and sync a second folder remotely. There is no option to open an interface (e.g. open nautilus via…
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How can I remove the underscore symbol in my files and folders?
Two days ago, when I booted up my computer, all my Dropbox files and folders were underscored. Dropbox support advise that this is because one or more of my files contain an incompatible character in their name or path. I therefore use the following link https://www.dropbox.com/bad_files_check I ran the files check and…
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How can I reconnect my external drive to my Dropbox account after removing it?
Because my haddrive lacked space, I set up Dropbox to sync to an external drive connected to my MacBookAir. However, whilst travelling I disconnect the portable (external) drive and when reconnecting Dropbox fails to find the path back to the Dropbox folder on the external drive. I have tried to change the path in the…
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When syncing files from my Mac to the site, duplicate files are being created
Hi Dropbox helpers, It is almost weekend but I still need some help with this syncing duplicating problem on my Mac. I already read through all the open topics and checked Apple doubles etc but I think it has more to do with a simple wrong button or preference that I clicked... So I just started working at a new company…
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Changed home folder name, now the Dropbox desktop app will not start
On my Mac I changed my home folder/user name folder. Now, when dp starts, it attempts to change permissions on the original home folder, which no longer exists, and then exits. Is there a way to tell dp that this folder no longer exists, and to move to the new. Thanks for any assist.
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Selective sync isn't freeing up space on my computer
Hi! I've 5,8 GB of DB space. I've used it almost, so I did "selective sync" to free some space in my computer. Nothing happened eg doesn't free any space. I calculated manually the folders sizes viewable in my DB app - result is ca 3,8 GB - it means, theoretically I should manage with 2 GB-s of freed space. BUT IT ISN'T…
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Change my Dropbox folder name on my PC
I have my dropbox folder in the D drive of my computer. For some reason, the dropbox folder is not named "D:\Dropbox", but "D:\Dropbox (Elliotfan)" with my account name together. Does anybody know how to return the name back to "D:\Dropbox" without messing up the saved files? Thanks.
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The storage usage reported for online-only folders in Finder doesn't match the 'User Info', why?
So after more than a year of discussion on pretty much the same topic, this still has not been resolved. Sugesting that issue will be resolved in the next version of software is somewhat unacceptable, and if you try to imagine this in any other profesion, you will agree, it would not be tolerated. We just designed a house…
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I can't upload large files when moving files into my Dropbox folder, or uploading via the site
Hello I have 8 large MPG files, roughly around 70G each. I've downloaded Dropbox onto my desktop PC and have been transferring the filesfrom my external drive into the Dropbox folder on my computer. Apparently they do not automatically upload to my shareable Dropbox folder. When I try to then drag the files onto Dropbox…
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I accidentally dragged a folder into my Dropbox folder, how can I unshare it?
I accidentally dragged a folder to my Dropbox folder. How can I "unshare" it without deleting it (which I have done [and restored, thankfully] two different ways already)? Maddeningly confused, Paul
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Is there a way to get the geotag information from photos?
I realised that photos synchronised with dropbox and then beeing shared or downloaded are losing their geotags. Is there a way to get to the geotag information of these photos, so that they can be opended in programs like geophoto showing the right location. The information must be available somewhere, because when…
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My webroot analyzer says I have a handle leak from the Dropbox desktop application?
My laptop is extremely slow and my webroot analyzer says I have a handle leak coming from Dropbox. How do I fix this?
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How can I use the camera upload feature in Dropbox with Apple iCloud Photos?
Hello, I have been using Dropbox automatic Camera Upload to backup photos that I take on my iPhone. I would also like to use Apple iCloud Photos to backup and syncronize my photos across multiple Apple devices. Once you take a photo with the iPhone the iCloud Photos functionality uploads the original photo and associated…
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Is there a way to sync my files from the web one-way to my desktop, but not the other way around?
Hello, I want to prevent dropbox from syncing back to the cloud files that are already on my computer.. or I want only to sync from dropbox to computer I do not have enough space in the cloud to have all the files.. so there is a folder I do not wish to sync back to the cloud but if there are new files on it to sync to…