Sync

Suddenly getting sync errors related to file names with special characters
I'm on Windows 10 and have been using dropbox for 5+ years. In the last 2 days, suddenly I have been getting sync errors for around 2500+ files and the error is related to file naming issues. The odd thing is these files have been in dropbox for over 3 years and have always synced with no error messages - so why won't it…
Dropbox Basic: Work Outside the Box
If you work with more than one person, you more than likely have needed to share a document or file to work simultaneously or receive feedback. With your Dropbox Basic account, you collaborate with friends and family and work outside of the box. Even if they do not have an account, you can still collaborate with them!…
Old files not appearing on my new computer
I have gone from one laptop (which I still have) to another, which used to be my wife's, and had/has her own Dropbox account on. I have cleared out her files as no longer required, but I cannot get my files in the folder as it remains my wife's. I have downloaded Dropbox again and it went through the install process and it…
Dropbox error: "Can’t upload empty folder." -- Unable to upload photos for a key shared folder
Hi Community! Need your help. I'm trying to upload 7 pics for an interview and for the first time seeing this message, but only 3 made it and when individually trying the rest, I'm getting the following error: "Can’t upload empty folder." -- I've tried goggling and not sure why this is coming up. Can anyone help? Thank you…
Dropbox Basic: work within the box
Maximize your Dropbox account and work within the box. Dropbox transforms your folders into connected workspaces. Working within Dropbox allows you to keep your account tidy as well as navigate your virtual files. Dropbox is now my personal toolkit where I keep my files tidy and use features provided by Dropbox to make my…
Bug with Copying Photo to Suggested Location
I keep running into a bug when copying photos and trying to save to the "Suggested Location" folder shown on Dropbox.com. When I choose the Suggested folder (which is indeed where I want the photos to be copied to) Dropbox instead pastes the copy right into the same folder the original photo is in. To get it to paste into…
Desktop, Documents and download files "not in Default Location"
Just migrated data from old MacBook Pro to new 16" MacBook Pro 2021 with M1 Pro chip. Updated from Big Sur to Monterey My Dropbox icon which used to be in menu bar has disappeared. I want it restored so that I can see when it is uploading data to Dropbox. Dropbox asked me to set up Dropbox and I get the message: Desktop,…
Can't delete or remove a folder
I am trying to remove a folder that exists on my PC from Dropbox. I am the owner and no one else is shared. When I am in dropbox.com I can select the folder but there is no Delete function available in the ellipsis ... options. Also there is no option to remove from Dropbox. If I press the Delete button my PC a box pops up…
Windows 11 new computer - how can I sync my Desktop and other folders?
New computer with WIN 11, one thing right away is that WIN 11 does not allow you to look at files evidently unless you are in the User directory. My question is - when I open desktop app preferences, and select 'Selective Sync, it only shows the older files already in the account from my last computer. How do I selectively…
How to stop syncing music files to my Dropbox?
I'm trying to stop Dropbox from syncing a ton of music. I've paused it indefinitely but I don't want all that music to be backed up on Dropbox. There doesn't seem to be a 'stop sync' option, unless I'm missing something? Help! Thanks
How to disable Smart Sync, really and truly?
Hi all, I know I'm not the first to ask this—Dropbox users have apparently been having problems with it for years now—and maybe there's an answer somewhere in the forum that I simply haven't found yet. Please accept my apologies if so. In the meantime, though, this is starting to drive me absolutely bonkers. All I want is…
Dropbox taking up space in online only mode
I did some research in the forums and I didn't really find an answer to this problem. On one computer my dropbox folders are mostly set to "Online only", but they still take up as much space as if they were actually there. Sync is up to date and I don't care if the space is actually physical or imaginary, because neither…
External drive backup not being offered
According the help files: To back up an external hard drive to your Dropbox account: Open the Dropbox desktop app on your computer. Connect your external hard drive to your computer. A Dropbox window will appear, prompting a back up of your external hard drive. Except I have an external drive which Dropbox doesn't seem to…
Disconnecting folder using selective sync without being up to date?
What happens if I disconnect a (local) folder from DB using selective sync, before that folder has synced fully to the cloud? Will I lose data or will DB simply keep that folder locally until everything has finished uploading? I'm uploading the contents of some old external HDDs (after copying them to my internal HDD), and…
Mac slows down on starting with paid Dropbox.
I have to wait on my macs (27" and two 13" Macbook, three and four years old, newest systems) almost 10 to 15 Minutes until i can use other apps, as dropbox syncs so slow the list. After list is loaded, the file syncing is in normal speed. An update to the next level (where Smartsync is possible) is too expensive. So what…
Deleted Files on pc
I have had dropbox for a while and mainly use it to transfer pictures and such to and from devices, However, when I updated dropbox on my computer there was an option to sync files. Not really paying attention I agreed and now my ALL of my Documents and Downloads have backed up on Dropbox. I dont have an option to remove…
When changing file does Dropbox update automatically. How does it work
When I update my Excel file, does Dropbox update automatically.
linking Swann security to dropbox
My Swann Security says it is linked to Dropbox but nothing uploads
A folder in my account will not sync to the Dropbox folder
Hi all, I have had a shared folder within my Dropbox for sometime, I have done a fresh windows install but left the original Dropbox folder on a separate drive. I setup a fresh install of Dropbox and it has re-sync'd all files and folders, with the exception on this one! I have downloaded the folder, saved it elsewhere…
Are diacritics in filenames now allowed?
Just a week or so ago, I had to go through a process of renaming a bunch of pdfs because they included diacritics (e.g. á, ü, ç) in the file name and dropbox wouldn't upload them. I accidentally added a file with a diacratic today and it worked. Is this issue finally fixed? I can't find any update news saying this was…
Old Computer , New Syncing Issues
Hello. I have an old desktop PC that was using Dropbox and syncing. I had to store that computer for a long period of time and I migrated to using a laptop exclusively with the same Dropbox account. During that storage time, I had moved numerous files and folders and reorganized my Dropbox accounts. Now that I am ready to…
File on my desktop that i cannot delete
Does anybody know what i need to do to remove this particular file from my desktop? Because i've been trying to get rid of it for a long time and i don't know what to do. The file has name desktop.ini and it appears everytime after i try to delete it or put it in a folder. I simply don't want it to be there for lots of…
A shared folder I just created doesn't show up on my desktop. How can I solve this?
Hello I logged in to the dropbox website this morning to create a shared folder. I dragged in some files and shared it with my client. But I cannot figure out how to now get that folder to appear on my desktop? Would rather do my uploading and downloading on my deskteop instead of needing to login to the website anytime I…
My file takes too long to upload
I have a Apple's iMovie file to be uploaded to Dropbox. The uploading status never changes for hours? Pls help..
No option to edit -Powerpoint won't open with powerpoint online
I've uploaded a powerpoint. It does not give the open to 'open with' powerpoint online at all - so no one can edit the file
My desktop is not syncing with the Android Mobile App
Hi since last one month my Desktop Laptop App is not Sync the Files on my Mobile. However any file/camera uploads on my mobile is being reflected to my dekstop app. I make changes on my laptop and not mobile. so its become a huge issue for me. someone KINDY help me I using Samsung A52s 5G
Spreadsheet lost month of work - wrong version update from dropbox?
I start my workdays clicking on the top spreadsheet under "Recent" in excel (my companies current book). Same today, everything is fine. Closed everything and restarted computer (because Windows' File Explorer didn't open). Open the same top option in Recent, now the spreadsheet is like a month old (lots of data missing).…
Turn off hard drive back up
Hello, juts tried the new feature hard drive back-up. You can eve choose folders. So I picked my most important folder, my main dj folder with 300gb music. But dropbox is doing something with that folder, now in my dj program over 600 files are missing. Currently trying to repait this. Although I see the icon from the…
My Dropbox Not syncing other users' changes/editions
If any of my co-workers adds, edits or deletes anything in Dropbox it does not sync for me. If I add, edit or delete anything using Finder on my MAC, it will sync. I can see their changes when I log in on-line but when I look at the folders through Finder, there are not there. I have logged in and out several times,…
Dropbox Sync Windows 10 Not Working Anymore
For about half I year I have persistent issues relating to dropbox trying to sync between 20k and 100k files (the total size of the latter is currently estimated to be about 4mb, which doesn't even make sense seeing that the block size of NTFS is 4kb...so something is broken). This number does not go down. No changes get…

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