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Mac client continuously syncing with no file changes
For the past couple of weeks I've noticed that the Dropbox client is continuously syncing, even though there are no new files to sync. I can confirm that no files have been updated and need to be re-synced by looking at the sync history. This by itself wouldn't be a problem, I don't really care if the system tray icon…
Uploading APK files and external downloading
Hi ! Tell me pls, may i upload APK file to dropbox server and share direct link with users of our app? I need detailed information of this case and restrictions Best regards, Kirill
Joplin cannot synchronize due to error
Hello, I am user of Joplin app. I just recently upgraded my OS to Windows 11. I tried to synchronize my Joplin notes through Dropbox. I got the error "Some items cannot be synchronised." I looked into details and it shows me: "Attachments Error: 92 Attachments that could not be downloaded c1b2c2ec5362335ec0a135a4d42.png…
Dropbox stuck syncing, won't let me delete files
Hello, My Dropbox is taking forever to sync. Over a month now I started having issues when syncing shared files. I could manually upload and download the latest version of a shared file via browser, but my files wouldn't sync locally. It took me a while to notice it, so I lost hours of work and had a few arguments with…
Windows 11 - device not supported message
After upgrading to Windows 11, dropbox constantly consumed a lot of energy (taskmanager). I uninstalled dropbox and installed the Dropbox S-mode app by mistake. I also uninstalled this. Then I downloaded the normal dropbox app (148.4.4519). After installation I got the error message "Your computer is not supported" when…
Why are my files all syncing again?
Hi Community I switched on my Windows 11 PC this morning and for some reason it asked me in the Dropbox Client to login again. So I did and now it is syncing again all my over 460'000 files which will tage days to finish. Why is it, that after I had to login again, that it will sync, with other words, download all the…
Dropbox (Win) not syncing "internal" symlinks created from Dropbox (mac)
On one of my mac computers, I created several symlinks inside Dropbox folder that point to other files or directories also inside the Dropbox folder. Those symlinks are synced to other mac computers or Linux computers, only as links, not including the full file content. However, on my Windows computer, Dropbox refuses to…
Dropbox computer backup: how to undo?
I uninstalled and reinstalled Dropbox because of some issues with syncing. In reinstalling, I thought I clicked on "no, I don't want dropbox to backup my computer" but apparently I clicked wrong because it started a backup that I couldn't stop in any way besides using the Pause Sync option. So I let it back it up all the…
'Waiting to Sync' message; syncing stuck on Windows 10
Hi there, I have been having an issue with files being stuck on "waiting to synch" for a few days now. Windows 10 - Dropbox v147.4.4800 I have tried the following: - Re-installed the App - Moved files out of dropbox and back in - Made sure bandwidth levels are set to "no limit" - Used the alt-H command to reset Hardlinks…
Mac unable to upload file on web
I am using mac os Monterey version 12.0.1. I meet difficulty uploading files. I click the upload button and select the upload file and click confirm. But, the upload queue doesn't show up. I try to drag the file to the web page, the upload button disappear.
Unable to upload .mov videos
Trying to upload big mov files to Dropbox Professional account but error messages tells me that these files are not taken by Dropbox and cannot be transfered...anybody knows what to do?
Liquid Text to Dropbox
I export my Liquid Text files from my iPad to the Dropbox folder in my MacBook and usually it works but many times it doesn't. I try again and again but the LT files won't upload in Dropbox. I talked to Liquid Text developers and they said it must be a Dropbox's problem. I have no idea what it can be. Any help?
Team Can't Edit files in shared folder
Hello, I'm an employee and not the main owner of dropbox (my boss is). I created a folder and an excel spreadsheet for us all to use and submit our goal numbers for the week. I shared it with all of them and made sure they had the EDIT capabilities when sharing both the folder and the excel spreadsheet inside. Now, this is…
"Grant Access" on an Apple Mac.
Hi - hope someone can help me. I have been a user of dropbox for years and find it very useful. Installed and all good on my MacBook Air but when I try and open a file directly from finder on my MacBook I get: So I click "Grant Access" but then the file won't open and I get this error: Can anyone help or explain what I am…
There are no green check-marks on any files in my Dropbox folder on Windows 10.
This is a Windows 10 machine. I have tried quitting and restarting the dropbox app. I have tried uninstalling and reinstalling the app. I am viewing the correct folder -- I clicked the folder icon on the dropbox app. My other machine, a laptop with Win 11 on it shows the green checkmarks properly. It would be nice to have…
How to remove Dropbox Backup?
I had backup my windows computer, but now i have a new computer and i want to remove the backup for my old computer. I do not want to use my old computer to remove, so what should i do? I logout my old computer from web but the folder still there. Can someone help me to remove the folder?
Dropbox Preferences hangs when trying to change folder location
I decided to partition my hard drive and want to move the dropbox folder to the new partition (from C: to E:). Every time I try to move the folder using Dropbox Preferences, it just spins, and I get "Not Responding" in Task Manager. I'm running Windows 11 on a new MSI laptop. Has anyone else had this happen? Were you able…
Dropbox not uploading/syncing new files after fresh install of Linux Mint 20.1
Hi All, I recently upgraded my Linux Mint 19 desktop with a fresh install of Linux Mint 20.1. Dropbox worked brilliantly on Mint 19. After the Mint upgrade and installing Dropbox via the Software Manager, my existing 100GB of files downloaded/synced from the server with no problem. However, new files or folders I create on…
How to Change Location of Local Dropbox Folder, Win11 Home.
I am running Windows 11 Home Edition, NOT in S mode. I want to free up space on my c: drive by moving my local Dropbox folder to my d: drive. When I try to open the Dropbox app to look for the Sync tab, it doesn't work. A new file explorer window opens instead. There are no sync settings to be found. I have run the…
Gray X on files, and they won't open. What does this mean? Should I change their settings?
Hi, I have thousands of gray Xs on my dropbox files and they will not open. When I click on the file I get an adobe notification that says "somethings gone wrong" or if it is Words, it simply freezes the program from opening. I noticied that when this happens my dropbox in the systray starts to "sync." This is causing a…
Move photos from my Google Photos album to a friend's Drop Box
I have several hundred photos from a project. These photos are in a shared album within my Google Photos account. I no longer need the photos and would like to transfer all of them to the project's primary Dropbox folder. I do not want them in my Google Photos account or to have them tied to my Dropbox account. Is there a…
Smart Sync option is missing from File Explorer
Hello, I upgraded to window 11 yesterday hoping that this would resolve this issue, but no luck. Now I cannot see if my files are synced locally or on cloud. But strange enough, when I tried to open a file via Word App, the smart sync icons magically appeared. There is now a brown storage box icons next to the dropbox…
Smart Sync doesn't work for Logic Pro files
I'm experiencing an issue with smart sync. It works perfectly for all my files, exept for Logic Pro X Files. When I right-click and choose 'online only' it syncs, sets the icon to the grey online-only-icon, but within 5 seconds or so, the green 'local-icon' appears again and it's not synced anymore. I tried to find which…
Replace hard drive letter with folder drop box
Hello! I am using windows 10 Can i replace the hard drave letter with folder drop box 1. Will my files be saved ? 2. Dropbox will be updated ?
Camera Sync Very Slow
Latest version of Android on Galaxy S9+ w/Latest version of Dropbox on mobile (272.2.6). I've setup Camera Sync to the Camera Uploads dropbox folder and it has worked for years - yet - Camera sync to dropbox works 'sometimes'. Usually, it will not sync unless I load the camera app and actually view the camera gallery from…
A file in my Dropbox folder can't be synced due to OneDrive, also can't be ignored. What can I do?
Hi guys. I have been using Dropbox for many years but my company started using OneDrive. But, I would like to keep all documents in Dropbox to keep everything centralized and just one app on the phone. I've tried to direct OneDrive to a folder inside Dropbox but it turns out that there is always a file that Dropbox can't…
Smart Sync is experiencing an issue
I am having an ongoing issue with Smart Sync. MacBook Pro 2017- OSX 10.13.6 Drop box 58.4.92 DropBox app is giving me this error. "Smart Sync is experiencing an issue. To open online-only files, right-click and choose SmartSync and then local." I have to manually right click, sync to local, and then open files (does not…
Upload APK files
Can I upload APK files to Dropbox? I'm not talking about the select set of integrated apps Dropbox uses; im talking about regular, non-split APK files, of small to moderate sizes.
Can you merge conflicted copies together?
Is it possible to merge conflicted copies?
Your Dropbox is full and no longer syncing
I paid my subscription fee last month on 29th of August, but still receiving "Your Dropbox is full and no longer syncing" this email, please solve this problem. it is so annoying

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