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Excel file macros do not work in shared Dropbox folder.
I have an excel spreadsheet on my desktop computer that uses macros in order to automatically sort my tenants. When i upload this spreadsheet into a shared file folder with my partners, the macros no longer work and the file is not automatically sorting. What is going on. Why does it disable macros?
Why can't I secure my shared links?
I think you should allow users to at the same time, restrict downloading AND restrict them from sharing the link externally. As it stands, I can only protect my information from being downloaded (if I copy & paste a view link which disables downloading within the folder) but not from that link being passed around for…
Users create conflicted copies without ever opening the file.
Hi All, We have one particular user whos name is attached to conflicted copies of files. The user has never opened the files and the they are often not the one who actually creates the conflicted copy, they just have their name attached to it as "Filename.vwx (Joe's Conflicted Copy)" Has anyone experienced this before?…
Can I add a link in my email signature for people to securely upload files to Dropbox?
New to dropbox and looking to set up secure link below my email signature for employees to upload secure files to me into a folder on my end. How do I set this up? Thanks for help in advance.
Desktop is stuck syncing hundreds of files
Hello – I just turned on one of my laptops that had been powered off for about 2 months. Like all of my computers is connected to my Dropbox account. When the computer started up, Dropbox started to “sync” all the file changes for the past 2 months. It started out with a count of over 3000 files to be downloaded and over a…
Need help changing file requestor name
Hi, I am working as a virtual assistant for someone and is a part of her team on Dropbox. I created a file request link and was wondering how I can get the file requestor name to change from mine to hers? Thanks!
Replace files without breaking the shared link on desktop application for Mac
Hello, I have used Dropbox for years to share PDFs on my website. I work on a mac and use the Dropbox desktop application. Previously, when I wanted to replace a PDF under the same name in Dropbox, I just had to save the new PDF by selecting the file I wanted to replace within the Dropbox folder on my Mac. I would click…
Transfer all content to another person's dropbox?
Is there a way to move hundreds of photos and videos from one person's dropbox to another person's dropbox? Preferably and easy way... Thanks
Will my shared links break when moving to a Business plan?
Hi, I'm currently on a free account and nearing full storage. Recently, I have a dropbox team account for additional storage. I have created sharing links in my current account to our excel sheets and my worry is that if I transfer files to my dropbox team account, the links will not function anymore. Is it possible to…
Shared folder not enough storage?
I have a 3TB account and have shared a folder with someone, but they are saying they cannot upload large files. What am I missing?
How can I upload and share files with Dropbox?
hello I am new to dropbox using the free version. I have 5 files I need to upload and not sure how to begin. I think they can be saved as a file or folder which everyone works best for me. Part of the situation I am not understanding how to get it's email destination. Am I missing anything else I'll need to get it there.…
link not working on iPhone, but working with android and pc
Hi, from yesterday my links don't work only with iPhone. same links work on android and on a personal computer. I put the link in my website, Wordpress, changing final dl=0 in raw=1 (I have always made this)…
Change a current link from edit to view only.
I already created a link for a folder containing multiple files and I need to keep that link but change the setting for it from edit to view only. How do I do that? Thanks in advance.
Upload confirmation for file requests
Please have confirmation page or send a confirmation email to people who successfully upload a file via a Dropbox Business File Request link. People have been adding the requested files to my folder with no confirmation of whether it was successful or not, and I’ve had to send a lot of emails to individually say “yes, I…
Shared folder not syncing.. HELP
Hey all... done this a million times, client shares their folders with me and they auto sync to my Windows dropbox app, so i can work locally. However, it's not working this time. No matter what i search for, there is no option to 'add to folder'. It's worked ok on my Mac, but my windows won't add them. Any help? Thanks
Filename Convention Questions about filenames, and how they're going to sync.
In the naming conventions it states that periods (.) are not allowed in filenames. I am looking for a data sharing solution for my company but we have thousands of filenames that have dates that use a period as a separator such as "To-do 08.08.2023.pdf". What will happen when this file is synced? Will it sync the file…
GoodNotes 5 backup
I have been backing up my GoodNotes files to dropbox for years. It was a simple matter of selecting backup data on GoodNotes (iPad Pro) and then indicating which folder in Dropbox to sync the data. Worked very well. Recently when I follow this same routine I get a message "Can't save backup from here. Open the Dropbox app…
RAW=1 does not work for videos in Firefox
Hello, I am attempting to share an MP4 video by removing `dl=0` from the share link and adding `raw=1` instead. I use this share link to load an HTML5 video element on a website. This works as expected on Chromium and Safari, but on Firefox I receive the error message "No video with supported format and MIME type found"…
Not getting comments notifications on shared dropbox files
I have all my notification settings turned on but im not getting any notifications. STEPS: 1. I create and save a file in dropbox 2. Create, copy and share link with people (both within my organization and out) 3. They leave a comment on the file 4. I should receive a notification since im the owner of the file but i dont…
When I send a file to the recipient he can't open it
I have a dropbox In the past, I simply dragged the file from the application to email and sent it to all kinds of recipients and they all managed to open the files. Today when I do the same action they receive the file attached to the email but cannot open it If I share the link of the file, what is DROPBOX, they click on…
6-digit code sent to me when sharing files
When I send someone an invite (I give them edit level access), they can't log in. It sends a 6-figure code via email to ME, not to them. No one can access my files.
Trying to send a Transfer on a large file, isn't working.
I just upgraded my Dropbox account to "Professional" so I could send my 93GB file. When I try to drop it in a folder I get a message that the file is too large. BUT, I upgraded to send files as large as 100GB. I'd like to get this file sent today. Anyone have a suggestion?
File (Pic) Upload without providing Name and Email
Hi everyone. I would like to create a folder that people can upload pictures to for a party. I plan on using the "File Request" feature in Dropbox and provide the link via QR code, but would prefer if the people didNOT have to enter their name and email. Is this an option?
My client is asked to log-in to access my shared file
Hi There, I'm trying to get files to a client urgently for a press deadline. I shared a link to files—the usual way—and my client clicked the link from his email but he was asked to log-in. He said, "other drop box things I get open – this requires I log in with a new password. No time." Am I doing something wrong? Thanks,…
There was a problem completing this request.
hi all, i get message: "There was a problem completing this request." when I open files send to me by my company, the problem is just some people who I cant view files shared with me, for example I can view and download files shared with "X" but i can t do that with "Y" Knowing that they send files normally.. and in same…
I have two accounts, and need to merge content between them.
I appear to have two drop box accounts. One shows up in my ipad apps and on my pc file explorer and works great. I don't know how to log in or out of it and I have no idea what my user name or password is but I am paying for it. The other is linked to my older email address and is the only way I can tell people to send me…
Transfering ownership of a dropbox account
HI we are a small community organisation who use a Dropbox Plus account as a back up for our documentation. I originally set up the account so it is linked to my email, I pay the bills and manage the admin / sharing permissions etc. I am leaving the group and need to transfer ownership of the account to one of the other…
updating a shared file while keeping shared link the same
Hello, I am constantly updating a book I am writing. I have shared a link to a PDF document on Dropbox with reviewers. Even though I am replacing the file I shared with the exact same file name when they are going back to the link, they're getting a message "file has been deleted" How can i share a link in a way that…
Using Dropbox link on QR code in photo book
I am creating a photo book with Bonusprint which offers a feature to insert a QR code linking to a video. I've added the QR code which links to the video in my Dropbox account but am concerned that this is not secure? I do not want anyone accessing other files in my account, only the video. I believe there is a way to add…
Renaming or moving a folder linked to a QR code
Hello, for an exhibition, I printed many stickers to redirect my customers to the promotional materials. My issue is that my storage space wasn't properly planned as it was a work in progress. Now, I want to reorganize my storage space but I would like to know if my QR code will still point to the correct folders if I move…

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