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File on shared link appears as deleted after location of file changed
Hi all - I have been generating a Dropbox Sharelink to insert within various spreadsheets to use as a quick reference within the spreadsheet. The file location at the top level and therefore effecting all files in the dropbox has now moved and it appears it has resulted in the links stating that the file has now been…
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Blocked links on my account
Hi I keep getting my shared links blocked. The message says we blocked this link to be safe. The same problem exists after 24 hours. It says unusual amount of downloads. And it happening on more than 1 file I'm trying to share. How do I fox this? Do I need to create ne links for the same files and, if so, how do I do that?
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Getting an error when generating a link
Whenever I try to create a link I get an error stating “We interrupted your sharing activity because you try to share a file that may contain malware. Check your email for instructions about how to resolve this issue” However I never got any email or tried to share any malware. This is most likely a false positive. How do…
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Restrict access to content. How?
Hi, I have a standard account with 3 licenses (and 3 users with 3 distinct email addresses: one manager, one technical and one admin). I would like to limit the access to some members of my team to some specific folders. For example, I would like to restrict the access of the technical member to the admin related folders.…
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Add dropbox files to a dropbox file requests failed
- My client sent me a dropbox file requests - I tried to add my own dropbox files to their dropbox file requests that sent to me (sometimes my chrome browser showed me "Failed to load request" on either incognito or NON incognito) - i have got around 1650 files. Each files is around 25mb - Seems like dropbox only upload up…
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Follow folder option grayed out - shared folders, business account
Hello. A similar thread started in 2021 was a dead end and has degenerated into other discussions so I thought I'd start over with this topic. My boss asked me to figure out why the "Follow" option was grayed out on his shared folders (viewed from the ... menu in the online view), while in my account, I was able to choose…
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There was a problem completing this request on https://www.dropbox.com/share/links
Hi, I am facing an issue where I am seeing "There was a problem completing this request" when visiting https://www.dropbox.com/share/links. Looking at the dev tools, I noticed that loading the page generated 16 requests to /2/sharing/alpha/list_shared_links, of which the first 15 returned a 200 status with different cursor…
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Shared folder keeps being moved
Ciao a tutti! Scusate se scrivo in italiano ma sarò più preciso. Da circa una settimana una cartella condivisa si va sempre a spostare all'interno di una altra cartella. La abbiamo corretta da ogni pc, da ogni account anche on line. chiedo se mi potete spiegare come farla restare al suo posto. Grazie mille. Menek…
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Share button has disappeared from the right-click menu in the Dropbox folder
Hi all, can someone pls help me figure out where the share function went in the Dropbox desktop app for Mac? If I right click on a folder I get the following options: send a copy, rewind, view on Dropbox.com, make online only, and don't sync to Dropbox. I used to get a share and copy link function was easy and intuitive. I…
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Sharing a folder and giving someone editing access, but I don't want them affecting my photos.
I want to share a folder that contains photos and I'd like the person I'm sending it to to have editing access so they can save to their own personal folder and be able to edit, crop or send the photos to others. If they make changes to any of the photos, are the changes only in their personal folder on their PC, or do…
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Folder icon doesn't reflect that folder is no longer shared
Hi I have unshared a folder in my dropbox and I have made sure that all folders in the folder also is unshared. Nevertheless indicates the folder icon, that the folder is shared. What can I do about that? Can I just leave it? Will it update "over time"?
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What is the monthly file transfer limit?
Hello What is the monthly file transfer limit for every plan including upload, download and sharing? Tanks
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why member banned?
Hi, I would like to know why when I copy a link to share it gives me an error: member-banned.
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Client changed Dropbox link into a shared folder
Hi, I recently shared a Dropbox link with a client. I noticed the next day the folder had become a shared folder with the client as member who can edit. I didn’t change the folder type or add the client as a member who can edit nor did I receive any notification. Is this normal. I am still the owner of the folder. Kind…
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Can I share my main user folder to other users?
How can I share my main folder with other users instead of sharing each folder one by one to users? example: MYBusiness/Mike/Folder1 How do I give people access to everything in my folder (Mike) so they'd have access to Folder1/2/3/4 and so on.
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Can I still access my shared folders after changing my email?
Hi, I would like to change my email address in my Basci Dropbox account. Do I still have access to the externally shared folders afterwards or does the external partner who shares files and folders with me have to give a new share to my new email again? Many Thanks in advance! Susan
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Invalid email/password combination
When I sign in to download the shared documents, it always shows invalid email/password combination. Why does it show this remind?
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File locked but team is still able to edit?
I locked a file in my dropbox desktop files. My coworker has been able to edit it online even though it's locked. Why is this happening and how to prevent that?
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When I copy a link, it shows up as text when I paste it into an email, and not as a hyperlink
When I copy a file link it is text only when I paste it into an Email. How do I get the link to have the hyperlink?
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Unknown name appears in the sharing options
When I click on the dropbox icon from the tray, go to any document there, right click on it and select share. I get the following screen shots. The lower screen shot shows options to share the document with DB, DB, B, ML The first three are fine. I don’t know that ML person at all. Where did his come from? How do I get rid…
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What is the "Public" folder for?
The Dropbox created folder labeled "Public" - what is its purpose and what happens if we delete it?
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Can I create a password for individual files?
Hi I was wondering. Can I have a secret code for one of my files in Dropbox? One user only. Any ideas?
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problems when I share a folder that is also on my NAS servers.
Hello, I have a strange problem. My dropbox folder has an HBS3 hybrid backup sync with my Qnap NAS. That means all my files are continuously mirrored with the NAS server. That works fine until I start sharing folders with other users. When I share a folder with a colleague some of my files are deleted from my NAS server.…
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Dropbox synchronization not working with colleagues
I have a problem, some of the people I work with use the dropbox application on a computer, I use the website. When I change something in dropbox or add new folders, they don't see it in their desktop app, what could be the problem here? They use and save everything on their OneDrive, and I am logged in on mine, but I also…
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Sharing a folder link without them being able to see all the folders.
I have a main folder for my clients. I want to be able to share their individual folders with them without them being able to see other client's folders. When i test it, the test allows them to not only see their folder but to see the entire Dropbox main folder.
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Link disabled
I have an archive for my club. I created a general link to make it accessible to all members. I passed on the link on the Bank Holiday only to find it comes up with Link Disabled. When I try to create a new link it provides the same link. My files have also stopped syncing although I have space.
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Automatic file transfer
Dear Dropbox-Community, my name is David. I'm new here and I hope that I can learn from you 🙂 Due to a family celebration, I wanted to set up a photo transfer, so that all family members can share pics with each other. So I made a subscription for the 'professional' version of Dropbox. Then I have set up two folders: 1. A…
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Broken / Incorrect link
Hello, support. I ran into a problem that I can't get to this link. I have to get to enter the password, but the link is not there. Are there any mistakes in it? https://www.dropbox.com/sh/mdm7n1895mkhqbl/AAByWCM7PPnTR1zB30lmOV3ca?dl=0
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Sync history issues
I am currently sharing various folders with my colleague. Until a few days ago, I could check files shared by other people in real time in the [Activity]-[Shared] list. However, the currently synchronized file list is frozen 4 days ago. Looking at the notification below <Your files are up to date>, there seems to be no…
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How can someone send me some files to my Dropbox?
Can someone please help simplify something for me? I am retired but still have work from my former employer as an independent contractor. That work consists of transcribing interviews that they perform. I have paid for Dropbox for years from another independent business but haven't used it in a long time. How can my former…