Mac

The selective sync window doesn't load any folders on Mac OS
OS: macOS Sierra 10.12 I am unable to use selective sync. I open Dropbox Preferences > Account and click on Change Settings for Selective Sync. Dropbox opens a window and it says "Loading more folders..." And it just stays there forever. It will not bring up my Dropbox folders to check or uncheck for syncing.
I can't install the desktop app on my Mac because of a "the download failed" error
I am running a brand new Macbook pro on the latest OS. I have downloaded the installer file without issue, but when I run it, it says "the download failed" instantly. It retries every 10 seconds and fails. I have checked the FAQs and checked the security settings but there is no firewall or anti-malware software running. I…
Illustrator files won't sync from my Mac computer to my PC, because of a hidden subfolder.
Illustrator files created on a PC will sync to dropbox.com and back to a MAC. Illustrator files created on a MAC will sync to dropbox.com but not back down to a PC. I've already check the 14 steps or so for path length, invalid characters, purge index cache, update dropbox, restart machine, etc. It appears to sync most…
How can I get the Dropbox icon back in my Finder Favorites, after upgrading my Mac software?
There was a Dropbox icon in my Finder Favorites that I could simply drag my files to. I upgraded my Mac software to the latest version. My Dropbox is gone from Finder Favorites and now I am not sure how to get my files into Dropbox. I just want to get Dropbox back into my Finder Favorites
MacOS X Security - Is it normal to allow Dropbox.app "to control your computer"?
I examined “MacOS System Preferences > Security & Privacy > Privacy > Accessibility” yesterday, and I saw Dropbox.app listed under "Allow the apps below to control your computer", with its checkbox selected. Since I had no idea when or how Dropbox.app got this permission, I immediately deselected the checkbox to disable…
How to quit the Dropbox app on my Mac computer?
How do I quit dropbox. I am using an iMac running Mavericks.
Can I delete the cache folder to free up space on my computer?
On a Mac regardless of the OS, there is 3 folders, ie. Hidden, Prefetch_Cache, Temp_Hidden, and these folders appear automatically regardless if the user has a Personal or Business account. 1. Can a user delete these folders, again, regardless of the account type, without deleting any files/folders on the Dropbox servers?…
How can I log out of the desktop app on my Mac device?
I have a question! So I got dropbox on my computer, after it asked me to login. Now the dropbox shows on my mac, when I open finder on the left side there is a folder that says dropbox and when I click on it shows all my dropbox documents. How do I logout? I like the idea of the dropbox folder there but I and not sure how…
How can I remove the word "(Personal)" from the name of my Dropbox folder?
I recently added a Dropbox Business account to my Mac and so Dropbox prompted me to add "(Personal)" in the name to signify which account it was. However, after disconnected the Dropbox Business account, my personal Dropbox folder is still named "Dropbox (Personal)". When I try to rename the folder to just "Dropbox," the…
I'm trying to upload very large files (300 GB) via the desktop app but don't have enough space
uploading very large files I have tried to upload a 300GB file to dropbox (I have 1TB capacity) using the Mac desktop application and I am being informed that there isn't enough free space. I bought this extra memory as dropbox write:"Files uploaded to Dropbox via the desktop application or mobile apps have no file size…
How can I make sure the little green check marks are showing on my files?
Running Dropbox 3.0.3 on Mac Yosemite. How can I turn on the little green checkmarks that show all my files are up to date? (The dropbox icon in my tray tells me "Up to date" but I want my desktop folder to confirm it for each of the subfolders) Thanks for any leads on this.
How can I cancel the syncing process on my Mac?
Want to STOP the SYNC - not just pause then resume. Regrettably I began to sync my iPhotos to Dropbox and I can't stop the process - it PAUSES it but does not eliminate the process. I have far too many photos and it takes up too much bandwidth. I bought 1TB - and don't want to put my iPhoto library into Dropbox. I am using…
I tried to uninstall the Dropbox app from my Mac, but it says some of its plugins are in use.
I want to get rid of Dropbox entirely from my Mac. I'm not a very advanced Mac user, and ordinarily apps can be uninstalled with ease, but not with Dropbox. I followed all the procedures according to this link https://www.dropbox.com/en/help/41 but when I try to drag the Dropbox icon from the list of apps in Finder, a…
How can I make sure the desktop app is syncing files during the night too?
I have upgraded to 1TB. I have a Mac OS 10.10.1 Yosemite. I have a lot of files to upload and I left the computer open and connected to Internet all night. But, this morging when go to "rencently updated" in my Dropbox desktop, the last file says 15 hours ago. This means that during the night it has not been syncing. How…

The selective sync window doesn't load any folders on Mac OS
OS: macOS Sierra 10.12 I am unable to use selective sync. I open Dropbox Preferences > Account and click on Change Settings for Selective Sync. Dropbox opens a window and it says "Loading more folders..." And it just stays there forever. It will not bring up my Dropbox folders to check or uncheck for syncing.
I can't install the desktop app on my Mac because of a "the download failed" error
I am running a brand new Macbook pro on the latest OS. I have downloaded the installer file without issue, but when I run it, it says "the download failed" instantly. It retries every 10 seconds and fails. I have checked the FAQs and checked the security settings but there is no firewall or anti-malware software running. I…
Illustrator files won't sync from my Mac computer to my PC, because of a hidden subfolder.
Illustrator files created on a PC will sync to dropbox.com and back to a MAC. Illustrator files created on a MAC will sync to dropbox.com but not back down to a PC. I've already check the 14 steps or so for path length, invalid characters, purge index cache, update dropbox, restart machine, etc. It appears to sync most…
How can I get the Dropbox icon back in my Finder Favorites, after upgrading my Mac software?
There was a Dropbox icon in my Finder Favorites that I could simply drag my files to. I upgraded my Mac software to the latest version. My Dropbox is gone from Finder Favorites and now I am not sure how to get my files into Dropbox. I just want to get Dropbox back into my Finder Favorites
MacOS X Security - Is it normal to allow Dropbox.app "to control your computer"?
I examined “MacOS System Preferences > Security & Privacy > Privacy > Accessibility” yesterday, and I saw Dropbox.app listed under "Allow the apps below to control your computer", with its checkbox selected. Since I had no idea when or how Dropbox.app got this permission, I immediately deselected the checkbox to disable…
How to quit the Dropbox app on my Mac computer?
How do I quit dropbox. I am using an iMac running Mavericks.
Can I delete the cache folder to free up space on my computer?
On a Mac regardless of the OS, there is 3 folders, ie. Hidden, Prefetch_Cache, Temp_Hidden, and these folders appear automatically regardless if the user has a Personal or Business account. 1. Can a user delete these folders, again, regardless of the account type, without deleting any files/folders on the Dropbox servers?…
How can I log out of the desktop app on my Mac device?
I have a question! So I got dropbox on my computer, after it asked me to login. Now the dropbox shows on my mac, when I open finder on the left side there is a folder that says dropbox and when I click on it shows all my dropbox documents. How do I logout? I like the idea of the dropbox folder there but I and not sure how…
How can I remove the word "(Personal)" from the name of my Dropbox folder?
I recently added a Dropbox Business account to my Mac and so Dropbox prompted me to add "(Personal)" in the name to signify which account it was. However, after disconnected the Dropbox Business account, my personal Dropbox folder is still named "Dropbox (Personal)". When I try to rename the folder to just "Dropbox," the…
I'm trying to upload very large files (300 GB) via the desktop app but don't have enough space
uploading very large files I have tried to upload a 300GB file to dropbox (I have 1TB capacity) using the Mac desktop application and I am being informed that there isn't enough free space. I bought this extra memory as dropbox write:"Files uploaded to Dropbox via the desktop application or mobile apps have no file size…
How can I make sure the little green check marks are showing on my files?
Running Dropbox 3.0.3 on Mac Yosemite. How can I turn on the little green checkmarks that show all my files are up to date? (The dropbox icon in my tray tells me "Up to date" but I want my desktop folder to confirm it for each of the subfolders) Thanks for any leads on this.
How can I cancel the syncing process on my Mac?
Want to STOP the SYNC - not just pause then resume. Regrettably I began to sync my iPhotos to Dropbox and I can't stop the process - it PAUSES it but does not eliminate the process. I have far too many photos and it takes up too much bandwidth. I bought 1TB - and don't want to put my iPhoto library into Dropbox. I am using…
I tried to uninstall the Dropbox app from my Mac, but it says some of its plugins are in use.
I want to get rid of Dropbox entirely from my Mac. I'm not a very advanced Mac user, and ordinarily apps can be uninstalled with ease, but not with Dropbox. I followed all the procedures according to this link https://www.dropbox.com/en/help/41 but when I try to drag the Dropbox icon from the list of apps in Finder, a…
How can I make sure the desktop app is syncing files during the night too?
I have upgraded to 1TB. I have a Mac OS 10.10.1 Yosemite. I have a lot of files to upload and I left the computer open and connected to Internet all night. But, this morging when go to "rencently updated" in my Dropbox desktop, the last file says 15 hours ago. This means that during the night it has not been syncing. How…

Mac

Discussion List