Mac
Discussion List
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Persistent syncing and connection errors with Avast
For a few weeks now I've been having frequent 'establish secure connection' errors and usually can't sync files . finally determined it will successfully sync when i turn off Avast web and file shields. Is this a problem with Avast or with Dropbox? Mac OSX 10.11.6 Avast 12.8
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Mac client keeps asking to turn on accessibility
I'm running Dropbox for Mac v58.4.92, and every time I log in to my machine, I get a message from Dropbox asking me to turn on accessibility: Every time I tick 'Don't show this to me again' and then 'Not Now', but it comes back the next time I log in. What can I do to disable this message?
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My desktop app is stuck syncing constantly
I actualy tired about bad dropbox mac desctop app performance... I'm pro user alredy more than two years... And last week my dropbox app stoped working.. Yesterday app stuck on syncing 386 files for all day.. Today app stuck on 1 file and overload my CPU!!!!!!! And this is not first time.. A have big amount of files in my…
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.mov files not playing on my mac
Hi I have a Macbook Pro operating on OS X El Capitan. I have noticed that all my .mov files I have taken on my iphone (X and 7) from about mid last year to now do not play on my Mac. Quickplayer states that the files cannot be played and iMovies will not allow me to select these files as they are greyed out. My Dropbox is…
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Multiple Members with Multiple Mac Users
I have a Dropbox Business Advanced Plan. I am using two of the member accounts, one for business files and one for personal files. I want to separate silos for work and personal matters. I use a Mac and have two user accounts set up, one for business and one personal. I want to set up the business Mac user account to sync…
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High CPU Usage: 2 Macs
Dropbox v53.4.67. The app is using 40-80% CPU constantly on 2 different Macs. There are NO files currently being synced on either machine. The Dropbox menu item reports nothing is currently happening (no syncing, no indexing, "Up to date" is displayed). I've tried quitting and re-opening the app on both machines. I've…
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Multiple Mac User Accounts » one Dropbox Folder
I have two (admin) user accounts set up on my mac (High Sierra 10.14.2) and i'd like to share the dropbox folder amongst them (as it obviously doesn't make sense to have duplicate files on my HD). When placing Dropbox in the shared folder and setting up permissions correctly, i am having weird issues – the Dropbox folder…
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I made some files offline to work on them, but they didn't return to online-only automatically
I am on a Mac, my Admin has set for files to be "online only". However when I go into a folder which is set as online only and use a file, the file is downloaded which is fine, I use the file and then I save it, but for some reason the file remains on my PC and does not revert to "online Only". This is useless to me as we…
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Double Notification Settings - New MacOS Mojave 10.14
I just setup dropbox on a new mac running the latest MacOS Majave 10.14. Under the Mac Notification Settings, i see two seperate options to change how i want the dropbox notification settings to appear. Please see attached.
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Dropbox duplicates files from Dropbox on Mac during syncing to Dropbox online
Hi Dropbox helpers, It is almost weekend but I still need some help with this syncing duplicating problem on my Mac. I already read through all the open topics and checked Apple doubles etc but I think it has more to do with a simple wrong button or preference that I clicked... So I just started working at a new company…
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Additional permissions are required to access the following files
Suddenly, I can't open any powerpoint files online or from my desktop in dropbox. I can open, edit, and save all my excel files, but not powerpoint. I use an iMac and macOS High Sierra.
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Opening an MS Access file will create a duplicate file
Opening an MS Access file (e.g. Personal.accdb) on my Dropbox will create a duplicate file, where the original file is duplicated and a number added for each time I have tried opening the file (e.g. Personal1.accdb, Personal2.accdb, ...). The original file is not updated and may result is obsolete data as I use a direct…
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The sync speed of Dropbox on my Mac is way slower than my network speed.
My drop box sync speed on my mac pro is very very slow. i have ran a speed test on my network and i have 50mb download and 10mb upload speed. When i look at my drop box sync speed its at 4 or 5 kb. this is utterly useless. my syncs are like 3 hours long!! how can i get a better sync speed please help this is no good!
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When I open my files in Dropbox via dropbox.com, I can't edit them
When I open my files in Dropbox via dropbox.com, I can't edit them.... I don't get any message, but it seems they are converted into pdf files - when I had them on my Mac, they weren´t. I just uploaded all files from my Mac, since they would not syncronice.. (thats another problem, which I believe has a solution I don't…
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Sharing Dropbox with Virtual Machine
Hello, Here's my scenario: 1. MacBook Pro (500GB HD) 2. VMware Fusion 10 3. Windows 10 Pro virtual machine (40GB HD) 4. Enterprise Dropbox *** I'm looking for some best practices from Dropbox *** Given the limited disk space on my virtual machine, my thought was to install DB on my MacBook and share, or "mirror", the…
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How can I prevent Dropbox from syncing all my files to every connected device?
How do I stop Dropbox from downloading all my files to every device? I have a pid account. I only want certain files downloaded on certain devices. Now every time upload video files to my iPad (which has plenty of storage left), and then go back to my Macbook Air, I automatically get all those files on it and then my hard…
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I'm seeing a "Can't establish secure internet connection" error on my MacBook desktop app.
Hallo Working on a macbook pro suddenly dropbox went grey and had an error can't establish secure internet connection ?? what is that all about Thank you
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Error about supported location
Today for first time I got the following notification But this is akward since I never changed dropbox folder location. I'm using an external ntfs format HD and Mac OS 10.11.6 (el capitan). Although I tried to relink the same folder it didn't let me. I removed and reinstall the app but got it again. Any suggestions are…
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Camera upload error on Mac OS High Sierra. Photos could not be imported
Since April 10, I've been spending a LOT of time trying to upload photos and videos from my iPhone 7 [iOS 11.3 (15E216)] to my Mac [macOS High Sierra (Version 10.14.4)]. It used to do that no problem, but no more. Sometimes I get only an error message, while other times, I get a message that makes me hopeful -- "Finding…
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Online-only files storage issue on macOS Sierra 10.12- macOS High Sierra 10.13.3.
I'm really confused, the premise of smart sync is to free up local storage. This is a screenshot of a folder which contains about 2GB of data. Am I doing something wrong? https://www.dropbox.com/s/sjd34t39t0q7312/Screenshot%202017-02-18%2012.03.41.png?dl=0
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I am getting an error with Code -43 when trying to move a folder on my Mac. Any ideas?
I have a folder that I need to backup on Dropbox, everything was loading okay until I got this error message: The operation can’t be completed because one or more required items can’t be found. (Error code -43) When I clicked "okay" there was a transfer but only of some files, and I could clearly tell as the file I wanted…
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Word crashes when creating and saving new files in my Dropbox folder
I use Word almost every day for creating simple documents, and for the most part it works fine. Yesterday it suddenly began crashing when I try to save a new document in a Dropbox folder. Steps for crash: Open Word. Open New document. Type something. Press Save. Save dialogue opens. Select or navigate to a Dropbox folder…
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How do I remove Dropbox from my Mac if I get an error message when attempting to uninstall?
I am trying to delete the Dropbox app from my Mac, but it gives me an error message saying 'The item “Dropbox” can’t be moved to the Trash because some of its plugins are in use', even after closing all other open applications. What could these plugins be and how can I stop them from being in use? Thanks
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Why is my download speed so slow on the desktop app?
Hi, I don't understand why I'm having such a big problem downloading a movie from my Dropbox file onto my MacbookPro laptop. The file is only 1.2GB, I'm connected to my router with an ethernet cable, with a fibre-optic connection of 50/50Mbps uncapped and unthrottled. I've tried many times already, but the download is…