Mac

I'm really confused, the premise of smart sync is to free up local storage. This is a screenshot of a folder which contains about 2GB of data. Am I doing something wrong? https://www.dropbox.com/s/sjd34t39t0q7312/Screenshot%202017-02-18%2012.03.41.png?dl=0

Hi, I am using the latest Mac OS and have Dropbox Personal (DBP). I share some folders with 2 other people who have DBP and the same Mac OS. I 've been having trouble with alias shortcuts (I think they are technically called "symlinks" in this forum). We have some docs that we like to keep in a centralized location. Some…

I'm running Sierra on a Macbook Pro. I've turned off ALL Dropbox notifications in the Mac preferences and have turned off noticiations within the Dropbox app settings. And still, every time someone comments on a shared file the bright red badge app icon appears. I do not want this. Is there something I'm missing? Thank you…

I want to sync the Mail Folders including archive mail.

There's a lot of posts about possible issues with OS X High Sierra and Smart Sync. We use dropbox a lot and have only recently enabled Smart Sync for all users in the team. Can someone from Dropbox confirm what the status of Smart Sync with 10.13 is, we can't upgrade our system software unless Dropbox will work... Cheers…

I have a folder that I need to backup on Dropbox, everything was loading okay until I got this error message: The operation can’t be completed because one or more required items can’t be found. (Error code -43) When I clicked "okay" there was a transfer but only of some files, and I could clearly tell as the file I wanted…

I use Word almost every day for creating simple documents, and for the most part it works fine. Yesterday it suddenly began crashing when I try to save a new document in a Dropbox folder. Steps for crash: Open Word. Open New document. Type something. Press Save. Save dialogue opens. Select or navigate to a Dropbox folder…

I am using Dropbox desktop App on my Mac (home) and PC (work). On the Mac (OSX latest version and Office 2011) everything works fine. But on my PC (Windows 7 Pro, Office 2010) files open as Read Only. If I go to Properties and uncheck "read only" for the file or folder in question, it is fine. But when I reboot, all my…

I am trying to delete the Dropbox app from my Mac, but it gives me an error message saying 'The item “Dropbox” can’t be moved to the Trash because some of its plugins are in use', even after closing all other open applications. What could these plugins be and how can I stop them from being in use? Thanks

We have been trying for days to connect through Dropbox. We have a client that insists on using this dodgy service, so we have no choice. If we connect through the web interface, we get nothign but corrupt downloads because of the amount of data. The only workaround is to download a dozen or so individual zip files and…

Hi, I don't understand why I'm having such a big problem downloading a movie from my Dropbox file onto my MacbookPro laptop. The file is only 1.2GB, I'm connected to my router with an ethernet cable, with a fibre-optic connection of 50/50Mbps uncapped and unthrottled. I've tried many times already, but the download is…

Int he past month on 6 different macs at work, Dropbox keeps getting stuck uploading files. You have to unlink dropbox, relink it, synch nothing, then synch individual folders one at a time. Its starting to be not worth it. What's going on? Ive tried bringing work amchines home and using my home network which is very fast…

For many years I have worked between Mac computers at home and at the office using an external hard drive to sync my files, however I would like to change to a Dropbox folder instead, for convenience and security reasons. I would like to know if I can automatically sync a copy of my dropbox files to my external hard drive…

Ok I just switch from a pc to a mac. I installed dropbox from the website and it shows it's in my applications and in my launch pad but when I click the icon it won't launch. I then tried to uninstall it and it doesn't give me that option when I have all my apps wiggling in my launch pad. So I then researched on how to…

I have recently installed Dropbox Business for my Team and having issues with macOS Time Machine. I have not been able to backup more then 8gig of 300gigs that need to be backed up. The 300gigs is highly inflated considereding I have not changed that many files since the last backup. This 8gigs is very slow considereding I…

Hi, since a few days it seems that I have lost the Finder-Integration in OS X 10.11. Synchronization works fine, but I'm missing the Dropbox-Icon (in the sidebar the folder looks like a regular folder) and there is no status icon next to the files either (if the file is being synced, etc). On my wifes computer (running…

I recently upgraded to a new iMac (IS X Yosemite Version 10.10.1) and transferred all my files, programs and settings from the Time Capsule backup from my older Mac. Dropbox seemed to transfer fine, but the sync is perpetually "stuck" with the message "Syncing (3 files remaining)". I have tried unlinking and…

I have a business account and share folders with colleagues that are full of many large documents. To save space on my hard drive, I've unsynced the folders I share with them. However, I didn't do this immediately, so many files synced to my computer before I unchecked them. It appears that these files are still on my hard…

This is the scenario: Dropbox is up to date, the local folder is identical to the remote folder. You perform a time machine backup, and restore to a new disk. What happens is after restore Dropbox asks for user / pass as it was not installed and then starts resyncing all the thousands of files. What's the sense of this??…

I have a MacBook Air and do not keep a lot of large files (photos, music, movies, audio etc) on my hard drive. But the other day I got a message that I was out of disc storage! When I investigated it, I discovered that nearly every file on my computer had been duplicated multiple times and given a Dropbox file location.…

I've used Dropbox successfully on my MacBook Pro until recently, when I had problems and re-intalled the app. I've tried several times to reinstall it, but every time I get the message "No Internet Connection - Your computer is currently offline...". It's not offline at all. I've tried searching for an answer to this…

Dropbox seems to be running really really slow and since it's how I share files with a co-author it's causing big problems. I rebooted my computer and it took about 20 minutes for Dropbox to finish "starting" and then it indexed and syncced in a pretty standard amount of time. I made change to several files and they…

Hi. I have used Dropbox from iPad not very intensively just putting up a series of photos for family and friends now and then over the last few years. Now I have started using it with my Mac Photos. I have it up at the top of this screen and it is half evident what to do, at least enough for me to find a way. I click…

Hello, I just purchased a new MacBook Pro which will be used for both MacOS and Windows 10 via Bootcamp. I have limited SSD space, so I wanted to try to make them share a Dropbox folder. My plan is to create three partitions - One with HFS (or whatever the MacOS file system is called), one with NTFS for Windows 10 and a…

DropBox is no longer syncing on my MacBook Pro. It has been showing "syncing 1,218 files" for at least a week. I turned off my McAfee firewall, but no change. DropBox also is using a lot of file space and the fan is blowing loudly. Activity Monitor shows it is using 107% of the CPU. If I turn off DropBox, the fan stops…

I have a Mac Pro running 10.11.6. I have five internal drives in my Mac Pro, all traditional Mac OS Journaled (etc.). I'm retiring one of my internal drives, one that my Dropbox files are stored on, so I'm trying to move the files from one internal drive to another, by using Preferences > Account > Dropbox location. The…

I am using a Mac and recently noticed that my dropbox is no longer connected. I have click on Account and [Unlink This Dropbox] is greyed out so it appears to be linked therefore I can't sign in again? I have tried deleting the app and reinstalling it but same issue.