Desktop

This application failed to start because it could not find the Qt platform plugin "windows" error?
Hi, My Dropbox is complaining! New PC, due to work, and now dropbox gives me this error message: This application failed to start because it could not find or load the Qt platform plugin "windows". It worked fine, problem came up, I reinstalled, same problem again after a restart and redone the reinstalled and getting same…
How do I remove the Dropbox icon from the Windows 10 file explorer?
Since upgrading from Windows 7 to Windows 10, there is a Dropbox icon in the Windows file explorer navigation pane. I already have a link to Dropbox and other cloud-storage options in the Quick links section of the file explorer, so I don't need this extra icon! How do I remove the Dropbox icon from the navigation pane?…
Does Dropbox take up hard drive space on my computer?
Why does Dropbox store all of its files in my "User" folder on my hard drive? The whole point of using Dropbox was to keep my hard drive free of all the files. I'm now out of disk space due to the Dropbox files.
Beta Build 41.3.76
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
Stable Build 37.4.29
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
Deleted folders keep reappearing
I'm hoping someone can help with this problem. I have been using Dropbox for a few years across a number of devices (2 desktop Macs, a laptop, an iPhone and an iPad). This last week, when I try to delete a folder it reappears a moment later. If I move it into another folder, the same thing happens. I have checked and all…
Online-only files & MacOS Time Machine
I have recently installed Dropbox Business for my Team and having issues with macOS Time Machine. I have not been able to backup more then 8gig of 300gigs that need to be backed up. The 300gigs is highly inflated considereding I have not changed that many files since the last backup. This 8gigs is very slow considereding I…
Disable autostart permanently
I installed dropbox for linux on debian 9 (with cinnamon) from the sid repository (there is none for stretch). Because I run it on a notebook and dropbox tends to drain the battery like crazy when it starts scanning files for changes, I don't want dropbox to start automatically. So hence my question: Is there any way to…
Dropbox has two entries in my PC Startup - Why?
Some of my computers have two startup entries for dropbox. If you open Task Manager - Startup, there are two things using PC resources at startup. The first one appears as "Dropbox (3)." That is the one I am used to seeing, which should run at Startup. But the other is "Dropbox Update (4)." Why is this second thing in my…
Help! How to Transfer Photos From Dropbox TO iPhoto!?
I've searched the Dropbox site repeatedly. Twice, they list the answer for How to transfer photos from iPhoto to Dropbox. But, I want to do the reverse! I've emailed Dropbox: No response. By mistake, my new macbook was linked to automatically receive my photos when my iPad or iPhone connected to my computer. I believe that…
2 Copies of Dropbox in Windows File Explorer but I only want 1
I have Dropbox installed on Windows 10. So there is a "Dropbox" folder now in my file explorer which is great. What is not great is that there are 2 copies of it within my File Explorer! I am attaching a screenshot of what I mean. If I right-click the one at the top, there is no option to delete it. If I right-click the…
Constant CPU Usage - Windows 10 x64
Hey Guys - Know there are many posts about CPU usage, but after going through a few; didn't see one that was my exact scenario. My primary system runs Windows 10 x64 and amongst many installed applications, has the latest public Dropbox client installed. After boot and login, the dropbox process uses 30% - 40% of CPU. I…
Stable Build 39.4.49
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
Lost Finder Integration in OS X 10.11 (El Capitan)
Hi, since a few days it seems that I have lost the Finder-Integration in OS X 10.11. Synchronization works fine, but I'm missing the Dropbox-Icon (in the sidebar the folder looks like a regular folder) and there is no status icon next to the files either (if the file is being synced, etc). On my wifes computer (running…
Why are my PNG backgrounds not transparent when I upload them to Dropbox?
I had several files (mostly logos) that had a transparent background and they all have white solid backgrounds now. I have no clue what happened but it is causing me serious issues.
The desktop app on my Mac is perpetually stuck on "Syncing (3 files remaining)"
I recently upgraded to a new iMac (IS X Yosemite Version 10.10.1) and transferred all my files, programs and settings from the Time Capsule backup from my older Mac. Dropbox seemed to transfer fine, but the sync is perpetually "stuck" with the message "Syncing (3 files remaining)". I have tried unlinking and…
Files from un-synced folders still appear on my hard drive
I have a business account and share folders with colleagues that are full of many large documents. To save space on my hard drive, I've unsynced the folders I share with them. However, I didn't do this immediately, so many files synced to my computer before I unchecked them. It appears that these files are still on my hard…
Beta Build 40.3.44
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
Beta Build 40.3.43
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
Videos are not playing on the Dropbox site
I have a few videos on my dropbox and now they won't play. They just show that wheel that seems to imply something is "loading," but the videos never play in the end. Is this an issue with my computer? Or Dropbox?
Stable Build 38.4.27
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
Beta Build 39.3.48
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
How can I stop an upload?
Surely it is possible to cancel an upload in process. Why can't you tell me how to do that?>?>?
Dropbox icon disappearing from System Tray
The Dropbox Icon regularly disappears from the System Tray. When I've asked about this previously many answered "In Windows 10, you have to right-click on the Taskbar, choose Properties, and then click the Customize button" yet when I right click on the System Tray "Properties" is not one of the options. When I posted that…
Beta Build 39.3.47
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
How can I remove files from my desktop app, so that they only appear on the Dropbox website?
Hi, I am currenlty running into a problem where all of my dropbox files are being held in both dropbox.com and on my computer. As of now i have it set up where i can do to my documents and select dropbox and ADD or Remove files there as well as edit. It functions just as any folder. I am wanting to know how I can choose…
can't sync permission denied. deleting file
hi. i get "can't sync permission denied" message. so never mind, i just want to get reed of this file now. how do i discard it and stop dropbox from keep doing it?
Beta Build 38.3.23
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
Desktop access without syncing.
Hello. I see it mentioned a few times previously, but am wondering if there is any active development on a way to access Dropbox files from the desktop without either syncing or using the web app...basically as a file server. It sounds like this would be a common use case. I need to be able to save/print files from an…

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