Desktop
Discussion List
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How can I stop my Dropbox account from syncing all my files to every connected device?
How do I stop Dropbox from downloading all my files to every device? I have a pid account. I only want certain files downloaded on certain devices. Now every time upload video files to my iPad (which has plenty of storage left), and then go back to my Macbook Air, I automatically get all those files on it and then my hard…
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Stable Build 56.4.94
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
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The Dropbox Badge isn't showing up when using Office 365 products
Hi - we have an enterprise MS Office account (MS Office 365 ProPlus) and a Dropbox Business Account The Dropbox badge is no longer showing in any Office product. - The files are stored in my Business Dropbox folder I have completely uninstalled and reinstalled Dropbox to no avail any ideas on how to get the badge working…
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My disk space is full with all my files set to online-only, why?
Everything in my dropbox folder is set as online only for syncing. However I can no longer save a file to the drop box as it is saying my disc space is full. I thought online only with smart sync means nothing is stored on your computors hard drive. Where am I going wrong?
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Stable Build 57.4.89
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
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Every time I open a PowerPoint file I get an error message from Dropbox about moving the file, why?
I have powerpoints in unshared, regular folders that are synced to Dropbox as I've always done before. But now when I open the files (without moving them at all), I get a message If you move this file to (the folder it currently resides in with everything else), it won't be available in Dropbox or on any devices." This is…
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Beta Build 57.3.86
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Cannot log on Windows 10 desktop app
I am unable to log onto dropbox using the desktop app on windows 10. An older version (which was working fine) advised me that I needed to update to the current version. I attempted the automatic update but it failed, so, after researching, I did the following: 1. Downloaded the offline installer for version 40.4.46 2.…
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Permissions Error Message every time Dropbox starts
As of yesterday, when I start up my Mac (High Sierra) I get a message saying "Dropbox needs to change permissions for the Folder: ... " The folder location is correct, and it has not changed in months/years. I have found someone else with exactly the same issue…
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Beta Build 57.3.84
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Stable Build 55.4.171
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
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I have an issue where my desktop app won't open. Can you help?
Every time I click on the Dropbox app installed on my desktop, it keeps redownloading the same version (55.4.171). The message starts with "Downloading Dropbox." Once that is loaded, the next message shows: "Installing Dropbox and Dropbox Update." Once that finishes, I get a notification that my app has been updated with…
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"Please enable browser-cookies..." message when trying to view file contents in browser
Hi, I can log in to dropbox.com and browse my folder structure, but when I click on a .txt file to view its contents I get the following error message: "Please enable browser-cookies to use the Dropbox website." Beneath the error message there is a login form, but the 'Login" button is disabled, and remains disabled even…
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Beta Build 56.3.90
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Stable Build 54.4.90
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
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Beta Build 56.3.87
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Beta Build 55.3.168
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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I'm seeing a "Can't establish secure internet connection" error on my MacBook desktop app.
Hallo Working on a macbook pro suddenly dropbox went grey and had an error can't establish secure internet connection ?? what is that all about Thank you
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Error about supported location
Today for first time I got the following notification But this is akward since I never changed dropbox folder location. I'm using an external ntfs format HD and Mac OS 10.11.6 (el capitan). Although I tried to relink the same folder it didn't let me. I removed and reinstall the app but got it again. Any suggestions are…
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Beta Build 55.3.167
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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How can I save files from Linux to a Dropbox folder on an NTFS drive?
Hello all, I need some help with a syncing problem: I plan to dual-boot linux and windows 10 (which is currently my main OS) and was wonderring if I can install dropbox in linux and get it to sync the Dropbox folder that resides on a NTFS partition. The idea is not to have the same data twice (once on the NTFS partition…
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The modified date of a file on my computer is different to the file on the Dropbox site
Hello. In a synced dropbox (ver. 54.4.90) folder, the date of a file is different in its local version and in its server version. The files’ content is the same but the displayed dates are not: one is “10/19/2017 10:11 PM” and the other is “28/2/2012 6:16 pm”. Please see the attached screen prints. Why does it happens?…
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My videos won't upload to a shared folder, but I can upload to other folders, why?
I uploaded several videos without any issues. I then tried uploading more videos to another shared folder and the videos just sit in the folder. When I click out of the folder and then back in, the folder reads empty. Videos never upload.
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Authorization error Dropbox and can not sync
I am receiving an error message saying that Dropbox can not synchronize because of an authorization error. That can be correct because the roots of my apple ID on my macbook were installed incorrect and our IT party has adjusted that correct so now my username is different than the one dropbox knows. How can I change that?…
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Stable Build 53.4.67
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress