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Folders added from one device don't show up on Window File Explorer between two devices.
I created a folder and subsequently created some files in a Dropbox folder from a laptop here in the office. This folder fails to show up in Windows File Explorer on another computer in the office. I can see the folder from the Dropbox App and tell it to open the files with the software on this computer, but I cannot see…
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"Keep your memories safe" keeps popping up
Every time I connect my phone to my PC I get an annoying "Keep your memories safe" pop-up. I click on "Don't ask again" but it still asks every time. Is there a way to stop it?
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Can I allow collaborator to edit but not allow them to delete files?
Hi, Can I allow a collaborator/consultant to edit file I share with them but prevent the file from being deleted in case they delte it on their Dropbox? I tested sharing from my firm business account to my personal dropbox account and when I delte the file that was shared from my personal account the file is being deleted…
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How can I move files on my computer to the Dropbox folder?
Hi - Brand new to Dropbox - Help!!! How do I move a file from my desktop to a folder?
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How do I make a photo the cover of the album?
Can you make a photo within an album the "cover" photo?
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Error message on PDF download
Help! I am using DropBox (for downloadable pdf's) with WooCommerce on my website. I'm having an issue today- some people are able to download my product without issue and others are getting an error message 😭 I can't figure out the problem. This product was featured as part of a feature on another website and I'm so…
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Dropbox backup in External Drive - Mac
Hi. I have a 4Tb DropBox account and I would like to backup this data. I do not sync to my computer (256Gb only) but want to know if it is a good idea to: 1. Buy a 4Tb external drive 2. Install sync app and sync everything. 3. Repeat the sync like one a month (do not need to be everyday/week). It is not the idea to keep…
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Paper file extension
Good! I would like to know what the .paper extension that is created in the windows registry is when the dropbox is installed. regards
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Start Dropbox in batch file - Windows10
When I plan sync with dropbox I start a .bat file. In case dropbox is active, the script is running normally In case dropbox is not actieve dropbox.exe is started but the script doesn't continue unless I select the window ( eg by mouseclick). Start /c doesn't solve. @echo off set path="C:\Program Files\WinRAR\";"c:\Program…
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Dropbox stuck at "Starting"
Date: 6/24/2018 OS: macOS Sierra Version 10.12.6 (updated last week and then didn't use my laptop until yesterday) Dropbox version: v52.4.58 Dropbox account: Personal, 71% of 15.4GB used Enough space on local drive. Have tried "full" uninstall described here (https://help.dropbox.com/desktop-web/advanced-reinstall) several…
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Stable Build 72.4.136
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
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Splitting a common shared dropbox between two drives of a computer
The organization I work uses a business account of Dropbox. My C drive is almost full and I need to shift a few of the dropbox folders in the D Drive. I cannot do that using selective syncing as it will move all my folders to D Drive. Is there a way I can keep a few folders in C drive and few folders in D Drive of my…
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Downloaded files lose their original creation date
When I download a file from my DropBox it automatically takes the current date as the 'creation' date; ie. it looses its original creation date; this is a very ****** problem. Is there anything we can do to restore the original dates?
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.mov files not playing on my mac
Hi I have a Macbook Pro operating on OS X El Capitan. I have noticed that all my .mov files I have taken on my iphone (X and 7) from about mid last year to now do not play on my Mac. Quickplayer states that the files cannot be played and iMovies will not allow me to select these files as they are greyed out. My Dropbox is…
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Stable Build 71.4.108
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
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Blank login screen with newly-installed Dropbox on Windows 10
Hi After installing Dropbox (Dropbox 58.4.92 Offline Installer) and launching it I am stuck with a blank 'Set Up Dropbox' screen, unable to provide credentials. Main screen says 'Waiting to be linked to Dropbox account'. This is a new Dropbox install on a new Windows 10 laptop. After skimming through forums and this…
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conflicting copies and deleted files still appearing
For weeks now we have been seeing the same users getting conflicting copies in there group dropbox folders. These users won't ever open these specific files therefore don't understand why the same files constantly have conflicting files. This is not the only problem users have been complaining that when they've deleted…
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Multiple Members with Multiple Mac Users
I have a Dropbox Business Advanced Plan. I am using two of the member accounts, one for business files and one for personal files. I want to separate silos for work and personal matters. I use a Mac and have two user accounts set up, one for business and one personal. I want to set up the business Mac user account to sync…
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Using Selective Sync to free up space
Today on Twitter we'll be talking about Selective Sync. If you have a folder in your Dropbox account that you rarely use - such as back ups of important documents, photos from old holidays, or work files that you don't need on your home PC - you can use Selective Sync to free up that space on your ****** drive. You can…
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Why is the Dropbox tray icon black on Windows 10?
Recently the Dropbox icon on my Windows 10 machine turned black, it was white before. As you can see in the image it is barely visible (since I have transparent taskbar) - On a black taskbar it would not appear at all. Windows 10 v 1803 build 17134.706 Dropbox v71.4.108
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Dropbox does not open Excel files! (Cannot Find)
Error message trying to open .xls files using Excel 2013. "Cannot find" file if you double click the file from a Dropbox local folder which is green light synched. You can open the same file if you either copy it to the desktop or open it from the web-based dropbox. Dropbox support- please help! DDE option is unchecked in…
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Context Menu Not Appearing
The Dropbox Right-click/Context Menu option does not appear any more in Windows Explorer 8.1
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Downloading photos from Dropbox
I noticed that when you select ONE photo it allows you to "save as" but is there a feature where you can select all photos at one time? I want all my photos on my computer but I can't figure out how to sync dropbox to download to my computer OR how to select all photos so i can "save as" all of them. If not I will be…
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High CPU Usage: 2 Macs
Dropbox v53.4.67. The app is using 40-80% CPU constantly on 2 different Macs. There are NO files currently being synced on either machine. The Dropbox menu item reports nothing is currently happening (no syncing, no indexing, "Up to date" is displayed). I've tried quitting and re-opening the app on both machines. I've…
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Reinstalling dropbox for Smart Sync
Hello, I have upgraded my account to pro to use Smart Sync. However when i click on the reinstall link, a window opens and then closes and nothing happens. Need help plz. I don't want to uninstall completely, lose my files on my PC and then reinstall and wait for sync. tx
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I can't see an option to delete photos from the Photos directory
Ok, read threads that say "Delete" is there and I still don't see it. I do on the "Files" screen, but not the Photos directory. Looking online in Firefox, I get NO option to delete a photo when selected. Been this way since the "change". So Dropbox is forcing us to use apps on our devices then to delete photo backups? I…
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Mapping Dropbox to network drive in Windows 7
I want to map Dropbox to a network drive and link to my Dropbox in the cloud versus the Dropbox on my computer. I want to conserve my ****** drive space and access, open, and save files to my Dropbox through my network drive. I can do this with other cloud-based storage systems. Can I do this with Dropbox?
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Dropbox hangs on a stage 'Connecting' when starting
Today I found on my working PC that Dropbox is hanging on the stage 'Connecting'. I tried to remove dropbox (apt-get remove dropbox) and then install it from https://www.dropbox.com/install-linux. Nothing changes: the program still hangs when 'connecting'. Also my colleague made me an advice to run 'dropbox update'. I did…
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Beta Build 71.3.105
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…