Walter Dropbox Community Moderator

While I can't promise anything on this, we'd be happy to look into it privately through email at this point @"plambeth06" If it's alright with you, please let us know and we'll reach out via email to investigate further. 

Feel free to take your time @"BasicUser" - just let us know of any updates. 

In that case, could it be that you or your husband somehow initiated that transfer by accident @"plambeth06"? Are you able to delete it through the ellipsis button?

Hey @"Junglerevives" - sorry to hear about this and thanks for the screenshot. Is this affecting one file only or all of the files in Dropbox Replay? Also, can you please clarify if you're getting the same error on another browser or an incognito window with no extensions or plugins running?

Hi there @"Morikone" - sorry to hear about this. Can you please send us a screenshot of the app's exact status and version as shown in your menu bar/system tray so that we can have a look too?

Thanks for clarifying that for us @"hrnadal" - much appreciated. Have you tried pausing sync when you edit the file and resuming it after you're done with your edits? 

Hey @"soonerdm" - thanks for clarifying that for us. May I ask if you're getting the same results on other browsers as well? If you do, does this occur for folders you own or for ones that are owned by others only? 

Hi @"MajinBrut" - I was able to find your email and just replied to you. Thanks for the nudge!

Glad to hear it's sorted now and thanks for keeping us in the loop too @"Peejay51" See you around the Community and have a lovely weekend! 

Hi @"ron323" - thanks for taking the time to share your thoughts on this. I've logged your feedback in our system and you can let us know if you have anything else to add. Also, note that you can post your feature requests in our Share an Idea area following these tips. Cheers!

In that case, could it be that iMessage is somehow compressing the file @"hw213nw"? Maybe there's a limitation that they need to abide by?

Hey @"megamunch" - thanks for taking the time to share your thoughts on this with us and I appreciate the details you provided too. I just wanted to mention that your initial points are outlined in this Help Center article. When it comes to the tests you ran, can you please provide some additional information? Are you…

Thanks for clarifying that for us @"Pekkztr" did you try any of the mentioned suggestions yet? 

No worries, Tim. We're glad to hear you're back up and running and thanks for keeping us in the loop too. See you around the Community and take care! 

Thanks for that additional information @"TimRobinson" - much appreciated. Does this persists after rebooting your computer? If it does, can you quit the app and relaunch it after signing out and back into your account through the app's preferences? If you still get the same results, please send us a screenshot so that we…

Hi there @"funwin" - thanks for bringing this to our attention. Can you please let us know the exact version of the computers you're noticing this on and the version of the Dropbox desktop app installed there as well? Does the issue go away after rebooting your computers or quitting and relaunching the app by any chance?…

I'm glad to hear it's sorted now and thanks for keeping us in the loop too, Frank. See you around the Community and take care! 

Thanks for the additional information @"Frank Doebbelin" - much appreciated. If you're still unable to log into your account on your tablet, may we reach out via email to have a further look internally at this point? 

Hey @"AatifZafar" - thanks for using Dropbox and welcome to our Community! I'm not sure if this would do the trick for you, but you could place all the files you'd like to upload in a single folder and then organize them as you wish after they've been fully uploaded to your Dropbox account. Let us know if you have any…

Thanks for the additional information and your feedback on this @"Maxwell F." Let us know if you have anything else to add or ask.

Hey @"daniloq66" - thanks for taking the time to share your thoughts on this with us. I've logged your feedback in our system and you can let us know if you have anything else to add. Cheers!

Thanks for clarifying that @"MajinBrut" I've just sent you an email so whenever you get the chance, please have a look at your email's inbox and we'll take it from there. 

Glad to hear it's back up and running and thanks for keeping us in the loop too @"funwin" Let us know if anything else comes up. 

Thanks for the update on this @"khalidnikon" - much appreciated. Do you see any signs of the missing files in your computer's trash can or in your events page? Where were those files originally located? 

Thanks for the screenshot @"khalidnikon" - much appreciated. Can you try logging out of your account through the app's preferences and then back in? Let us know how it goes!

Glad to hear that it's sorted now and thanks for keeping me in the loop too @"Vaibhav Patel" Let us know if anything else comes up and have a lovely weekend!

I'm not sure I understand your query @"Vaibhav Patel" - could you elaborate a tad? Are all of your team members using the app or are they helping in its development? 

Hey @"ImgnPixel" - does this persist after clearing your browser's cache or on another browser? Also, do you see the folder listed in your sharing tab perhaps?

Hi @"bachtenor" - could you click on the Dropbox icon in your menu bar and then on the 'View sync issues' option? Do you see anything reported there? Also, have you tried fixing your hardlinks and permissions since you first noticed this? 

Hi there @"direfires23" - sorry to hear you're having issues with this. It's normal that you can't preview this file on the website, but may I ask how large is it since you should be able to download and preview it locally on your devices normally as long as you have the right software? Can you please clear your browser's…