Walter Dropbox Community Moderator

Sorry to hear that @"mr happy" Could you maybe attach a screenshot of the error?

Hey @"Clive48" - thanks for all the additional information there. Could you try an advanced reinstall and let us know if you get the same results? 

Hey @"Vaibhav Patel" - thanks for posting on our Community! I'm afraid this is not possible at this time, but you should be able to find all of your shared folders in the Sharing tab, as you probably know. That said, you should be able to re-arrange your folder structure as needed, but be careful with shared folders as…

Hey @"OzManDad" - thanks for bringing this to our attention. Could you please send us a screenshot of the exact error you're getting so that we can have a visual too? Also, does this happen with online-only files or files that are available offline on your computer? Let us know more and we'll take it from there. 

Hi @"CD M." - thanks for posting on our Community! I'm afraid this is not possible at this time, but you should be able to find all of your shared folders in the Sharing tab. That said, you should be able to re-arrange your folder structure as needed, but you should be careful with shared folders as there might be issues…

Does this mean we're good to go ahead and send you an email from our end to investigate further @"MajinBrut" ?

Thanks for all the additional information there @"Kashiwa14" - much appreciated. I'm glad to hear you managed to find a workaround for this and note that you can also rename your files while manually uploading them too or even use the camera uploads feature. I hope this helps a tad. 

Thanks for the additional information @"rwright" At this point, all you can do is to manually upload all the files that haven't been uploaded via the automatic camera uploads feature. I hope this helps!

Hey @Scubar - thanks for sharing your thoughts on this with us. Did @"alina104"'s suggestion to adjust the sharing permissions help at all with what you had in mind?

Hey @"omglol" - I'm sorry for the late reply here, but can you walk me through the exact steps you took to do this in the first place? How are you saving your own signatures to your Dropbox account? Were you sending out a document for signatures or testing it out on your account perhaps? 

This idea has been closed due to inactivity. Thank you for your suggestion, and if you have another idea to share, please do! 

No problem at all @"Lindanew" - I hope you're feeling better now. As for the issue at hand, do you see the Documents folder in your account's homepage as Nancy suggested? 

Hi @"rwright" - are all of those files saved in your camera roll or are they located in other albums on your device as well? 

Glad to hear you're back up and running @"hershel" See you around the Community and take care! 

Hey there @"hershel" - sorry to hear about this. Can you please send us a screenshot of the app's exact status and version as shown in your menu bar? Did you install the app with admin privileges in the first place? Let us know more and we'll take it from there.

Hey @"Cori17" - thanks for bringing this to our attention. If you find that the issue persists, please send us a screenshot of the exact error you're getting so that we can have a visual too. 

Hey @"dl22" - I just sent you an email to have a further look internally, so please have a look at your inbox and we'll take it from there David. 

Thanks for the cooperation @"Berneen " I've just sent you an email to please have a look at your inbox and we'll take it from there. 

Thanks for the ticket ID @"Berneen " I can see that Jimmy provided you with an update on your ticket on the 30th of September and since there was no update for some time on that ticket, the ticket was automatically closed by our system. Would you like me to open a new ticket for you from my end perhaps? 

Your backups page is the page that lists the files and folders you've backed up to Dropbox @"Marshal mellow" Do you see anything there? 

Hey @"Gronstal" - sorry to hear about this. What is your computer's OS version, and the version and status of the Dropbox desktop app as shown in your menu bar? Are you referring to folders that are online only on your computer or selectively un-synced perhaps? What you mentioned would happen with the selective sync…

Hi there @"Berneen " - thanks for bringing this to our attention. Since you've already contacted our support team about this, could you please share your ticket ID so that we can look it up in our system? Thanks so much! 

Hey @"santiagorulo" - sorry to hear about this. May I ask how long has it been since this happened? What is the exact error you're getting? 

I see now, thanks for the clarification @"gjbakkers" - much appreciated. I've passed your feedback on to the team internally and you can let us know if you have anything else to add. Cheers!

Hi @"nicosql" - thanks for taking the time to share your thoughts on this with us. Just to make sure we're on the same page, can you elaborate on what's troubling you exactly or share a screenshot so that we can have a visual too? For example, are you referring to the sharing process in general or something else? Thanks. 

I see, thanks for the additional information and the screenshot too @"valer2021" - did you just clear the cookies from your browser or did you try another browser as well? Does this happen for all files, some or only one in particular?

Glad I could help, Dave. Take care!

Hi there @"mariposaccc" - thanks for joining the discussion here. When you say that the school has one big space for all staff members, are you referring to a Dropbox for teams account perhaps? Also, are the classrooms you mentioned separate Dropbox accounts, members of the team account as well? 

Hi @"valer2021" - sorry to hear about this. Could you clear your browser's cache and/or try another browser and let us know if you get the same results? If you do, I'd appreciate a screenshot too. 

Thanks for the screenshot @"be-each" - much appreciated. While virtual machines are not officially supported, could you elaborate a tad on your workflow to see if we can advise further? As for the issue at hand, can you clarify if you notice this on files that are online-only or available offline on your computer? Can you…