Walter Dropbox Community Moderator

Hey @"Ademone" - thanks for using Dropbox and posting on our Community! You should be able to select all of your starred files normally on the website by checking their boxes that show up on the left when you hover over their names. Note that you can use the CTRL+A hotkey to select them all quickly. I hope this helps!

Hey @"ryofurue" - thanks for the additional information and clarifications. Could you please send us a screenshot of the app's exact status as shown in your menu bar at the moment? 

Hey @"CatMasa" - sorry for the nudge on this, but I was wondering if you're still having issues with this. If so, can we reach out via email to have a further look internally at this point? 

Hey @"Mdearing3540" - sorry to hear about this. Could you please let me know the exact version and status of the Dropbox desktop app as shown in your system tray at the moment and if you noticed this after an OS update perhaps? Apart from that, can you also take a look at the Dropbox desktop app's preferences and check…

Hey @"Cococat101" - did you try turning off and back on the camera uploads feature as Hannah suggested?

Thanks for the screenshot @"MakeOATS" - much appreciated. Would it be OK with you if we sent you an email to have a further look internally at this point? 

Hey @"Jillyoz" - sorry to hear about this. When you say you can't access it, can you clarify if you're getting an error or if something else is troubling you? Did you try to get in touch with our support team via this form through an incognito window where you're not logged into any Dropbox account by any chance?

Are you using the website to do this or the Dropbox mobile app perhaps @"rdx111"? Also, can you clarify if you're using the automatic camera uploads feature or if you manually uploaded your files via the (+) button in the first place? If you could also clarify your device's exact OS version I'd appreciate it.

Do you keep all of your files in your computer's hard drive by any chance @"davidgTX"? If you have set your files in your Dropbox folder to be available offline, you could select the Dropbox folder and check its properties to see how many files you've got stored there. In case you'd like more assistance with this though,…

Thanks for the screenshot @"christy21" - much appreciated. I can see that they haven't added the content to their own account. Once they do, they'll be able to search within the folder you shared with them via a link normally. Let me know if that doesn't work for you and your collaborator though and we'll take it from…

You can either copy and paste it on your reply's box or use the camera icon instead @"christy21" 

You should be able to select all the files in a folder to see the file count or even calculate the size of the folder @"rdx111" Let me know if that helps. 

Hey @"christy21" - sorry to jump in here, but could you clarify if your collaborator is signed into her account when accessing your shared links or not? There should be a search bar when searching for files from a logged in state, that's why I'm asking. 

Hi there rdx111 - thanks for using Dropbox and welcome to the Community! You should be able to confirm your uploaded files by logging into your account through a web browser and checking your files and folders. If you're using the automatic camera uploads feature to upload your files, they should be located in the default…

Hi there @"Ed Martin" - sorry to hear about this. If you're not getting that prompt when trying to move a folder again, you can try these steps, but instead of fixing your hardlinks and/or permissions, you'll need to choose the option to reset your file system warning options. Let me know if that helps!

Thanks for the screenshot and the additional information too @"Vetsiplops" I'm not sure if that would make a change, but have you tried disconnecting the Excel for web integration from your account's connected apps tab and re-connecting it anew?

Hey @"Vetsiplops" - did you make sure that this is not caused by a plugin or an extension by testing it out on a private browsing window of Safari? Also, are you running the most up to date version of your web browser(s)? 

Sorry to hear that @"JazzRay" If a simple reinstall didn't help with this, you can try an advanced reinstall as well. Let us know of any updates!

I'm afraid I can only reach out to the email address that's linked to the Community profile you're writing from @"Koshe1997" Did you try the form I suggested before and got an error or something else that bothered you perhaps? 

So, you were referring to the 'nightly uploads' when you're backing up your photos and videos to Dropbox via the Dropbox mobile app on your iOS device - did I get this right @"Smittje"? If so, this is for cases where you need to leave your phone charging while uploading a large amount of files overnight etc. 

Hey @"a35082348ip2340ark" - thanks for using Dropbox and welcome to the Community! I'm afraid it's not possible to sync files outside of your Dropbox folder, using the Dropbox desktop app in a supported way at least. You could try uploading it through the website instead and/or consider using the selective sync feature or…

Thanks for the update on this @"Koshe1997" - much appreciated. If you'd like further assistance with this, I'd recommend getting in touch with our support team through this form via an incognito window where you're not signed into any Dropbox account. Just make sure to open a separate ticket for each of the accounts you're…

HI there @"Koshe1997" - sorry to hear about this. Did you check your email's spam/junk folder as well? If you did and still can't find it, let us know and we'll reach out via email to the email address that's linked to your profile here on our Community. 

Hey @"Raf_3" - sorry to hear about this. Can you navigate your account and let me know if you can find a folder called 'Migrated Paper Docs'? Otherwise, do you see anything odd logged in your events page? 

Hey @"davidgTX" - thanks for joining our Community! Can you let me know if you're using the desktop app or if you were referring to the website instead? Did you come across this conversation by any chance? Let me know more and we'll take it from there, David. 

Hi @"Energy Tech" - sorry to hear you're having issues with this. Can you please clarify your computer's OS version and the version and status of the Dropbox desktop app as shown in your menu bar? If it's up to date and not still syncing, can you take a look at your sync settings in the app's preferences and let me know if…

Hey @"hashadz25" - sorry to hear you're having issues with this. If you've already checked your email's spam/junk folder and still can't find the email with the security code, may we reach out via email to have a further look internally? Thanks!

Thanks for the screenshot and clarification on this @"jhardy2025" Would it be OK if we sent you an email to have a further look internally at this point? 

Hi @"jthalaudio", thanks for messaging the Community. As there is already a similar idea about this in the Dropbox site, we have moved your post to the support forum. Could you add a vote to this idea on the Community? This will help us to track the votes in one place!

The place where you noticed that these files were accessed @"jhardy2025" - apologies if it wasn't clear before.