Rich Super User II

I wouldn't say they were sneaky... they never enabled Backup without the user's input, but you may not have understood the choice when it was presented to you. Basically, it was part of the installation process of the Dropbox app, and if you just blindly clicked Next, Next, etc. without actually reading it, you would have…

@"gp121" wrote:Recently, I tried to login to my Dropbox account after 2-3 years ... Keep in mind that accounts that are idle for more than a year are deleted due to inactivity. Your original account likely no longer exists, and in trying to login again Dropbox was likely trying to create a new, empty account. ... it sent…

@"Ewdlay" wrote:How can I setup my account again and remove myself (and my files) from their account? It sounds like you were invited to and joined their Business account. When doing so, you merged your account into their team account, effectively making them the owner of your account. In order to leave the team, the team…

@"Alice123" wrote: I've shared the folder with my own account and set up a differerent folder to copy all my files into but even after copying them, it's still saying my ex's account is the owner. That is the best way to do it, a shared folder between accounts, but the next step would be to MOVE the files out of the shared…

@"rjaffeux" wrote: Is there a feature where when you or the app uploads the photo to drop box it then removes it from the phone. No. The Camera Uploads feature doesn't delete photos or videos from your device. Likewise, deleting a file in the Dropbox app won't delete it on the device, and deleting a file on the device…

@"Aymen Mrabti" wrote: hello I signed a contract and you Intermediary between us... the service provider does not want to answer me ... What, exactly, is this referring to, and how does it relate to Dropbox?

@"psingh432" wrote:Hey, I'm having the same issue. It shows my pdf file to be editable even on incognito mode. it's on view mode in my settings, Can you provide a screenshot showing where it says that it's editable, along with a screenshot that shows the settings for the link itself? Be sure to mask any private information.

@"Redhotpaddy" wrote: ... I keep getting the error Account Limit Reached for Dropbox. Can you provide a screenshot of the error message?

@"Amirali manasiya" wrote: If I subscribe 1000 GB for one year then if I don't subscribe next year can I download and view photos of 1000 GB If you actually mean ... after your subscription runs out, can you leave your files in Dropbox and continue to view them while over your quota, then that will work for a short time,…

@"shamadentallab" wrote:Is there any way to flag certain folders to make sure we are getting notified? This would be a game changer! No. The only email notification for activity in a shared folder is a once-weekly digest.

@"EspaceSud" wrote:And finally the folder file downloaded on mobile is in .zip... not a folder with a pdf, definitely a problem. Folders will always download as a Zip file, as will multiple files selected and downloaded at once.

@"rayan kazi" You appear to be using a download manager, specifically, Internet Download Manager. Have you tried the link directly in your browser, without using the download manager?

@"paytonb" wrote:... one client "E" added me to her drop box, all my dop box files (personal & business) PLUS shared folders from one of my clients are all under "E's" drop box ... It sounds like you were invited to and joined their Business account. When doing so, you merged your account into their team account,…

@"clientreleases" wrote: * Fixed an issue that broke shared links when saving files from some third-party apps. That's a good change to see. Are there any specific apps that this was resolved for, or is it more of a generalized fix that works for some apps, but maybe not all? Would like to test it.

@"Adrenaline" wrote:Mine is still not working What, exactly, isn't working? The problem described in this thread was resolved yesterday and is no longer an issue. Edit by Rich: These posts were moved to the relevant thread.

@"KJ Herbs" wrote:Been working with DB for quite a while Today, I've attempted to load, reload, restart computer, reload...you know the drill. WHat is going on? We'd need to understand the problem you're having before we can answer that. There are no current issues with the service.

@"shaunsgraham1" wrote:I don't understand, my plan details and billing details still look to be linked to my account. Is this foreign account now able to view this details? What plan does it show on your Plan page? If it shows a Business plan, then you've joined a Business team account. If that's the case the team admin…

@"Bewildered_Bobby" wrote:On the local HD under PROGRAM FILES (X86) there is a fldr DROPBOX ... That's the Dropbox program folder. Nancy was referring to the Dropbox folder where your files are stored. This is, by default, C:\Users\[your_username]\Dropbox.

@"Robertson_NC" wrote:Is this genuinely fixed? That's a different issue separate from the error 500 earlier today. I've moved your post to the relevant thread. See Hannah's reply above.

The issue seems to have been resolved and the website is accessible once again.

@"jarndtx18" wrote:... however it did work on Saturday but I didn't' have time to download the lectures when I went into it today i got an error message on the Dropbox website. The website is currently experiencing an issue. The Dropbox team is aware and are working on it.

@"Carol Charlton" wrote: When the other member opens the file, it becomes locked (padlock symbol appears). I have not locked the file when saving it ... Could the other member be locking the file prior to opening it? Doing this would prevent conflicts if multiple people tried to open the file at the same time. *…

@"aluginbill" wrote:I have no idea which employee signed up for this account we have been getting charged for You can use the credit card charge lookup tool to identify the account that you're being charged for. I dont see this "Other option" Make sure you're NOT signed in to a Dropbox account, including these forums. It's…

@"shaunsgraham1" wrote:But somehow, it has nominated as complete external persons email as the admin when I accepted a shared folder. Just to be clear, you didn't accept a shared folder. You accepted an invitation to join a Business team account. In doing so, you've merged your account into the team, effectively making…

@"jazminknight765" wrote:Need to open important document back it says api has expired and I urgently need to access the document this is my nans account so if a password is required I don't know it You either need to contact the person that sent the document and let them know, or contact the developer of whatever…

@"JpFortran" wrote:... is there anyway to tell dbox stop asking for log-in to this 2nd user ... No. See my response above.

@"nzer" wrote:I am finding Dropbox to be unstable locally when I am offline eg laggy, stalling, files aren't available. Are the files marked as Available offline?

@"shad3" wrote:The problem is that the entire Dell XPS17 backup does not show up anywhere in my mobile Dropbox app.... If you're referring to the Dropbox Backup feature, it's not supposed to show up in the mobile app anymore. The new backup feature is only accessible via the Backups page on Dropbox.com. so since the Dell…

@"BarryE54" wrote: I received an extremely important Proposal for Collaboration yesterday and it says the API is expired ... Perhaps if you explained the exact issue you're having and how it relates to Dropbox, someone might have enough information to be able to help you. How was this proposal received? What application…

@"david b.126" wrote:On my HP desktop in File Explorer, I have many files under Dropbox. This list differs wildly from my FIle Explorer on my HP laptop, my phone, and Dropbox.com. Are you sure you're signed in to the same account on each device, and Dropbox.com? It sounds like you have different accounts. Go into Dropbox…