Rich Super User II

@"jazminknight765" wrote:Need to open important document back it says api has expired and I urgently need to access the document this is my nans account so if a password is required I don't know it You either need to contact the person that sent the document and let them know, or contact the developer of whatever…

@"JpFortran" wrote:... is there anyway to tell dbox stop asking for log-in to this 2nd user ... No. See my response above.

@"nzer" wrote:I am finding Dropbox to be unstable locally when I am offline eg laggy, stalling, files aren't available. Are the files marked as Available offline?

@"shad3" wrote:The problem is that the entire Dell XPS17 backup does not show up anywhere in my mobile Dropbox app.... If you're referring to the Dropbox Backup feature, it's not supposed to show up in the mobile app anymore. The new backup feature is only accessible via the Backups page on Dropbox.com. so since the Dell…

@"BarryE54" wrote: I received an extremely important Proposal for Collaboration yesterday and it says the API is expired ... Perhaps if you explained the exact issue you're having and how it relates to Dropbox, someone might have enough information to be able to help you. How was this proposal received? What application…

@"david b.126" wrote:On my HP desktop in File Explorer, I have many files under Dropbox. This list differs wildly from my FIle Explorer on my HP laptop, my phone, and Dropbox.com. Are you sure you're signed in to the same account on each device, and Dropbox.com? It sounds like you have different accounts. Go into Dropbox…

@"Matb1" wrote:Ist Ende zu Ende Verschlüsslung für 2TB Nutzer möglich? Ende zu Ende Verschlüsslung ist derzeit nur auf Geschäftsteamkonten verfügbar.

@"PolestarUK" wrote:I think this issue is systemic as it seems to be failing on all of the links we have shared recently. Shared links are still working fine for me so it's not likely to be systemic. It's probably account related. Is it possible you've reached a download or bandwidth limit on the classes you sell? Or…

@"ll9956" wrote:https://www.dropbox.com/home/XXXX%20HD-1%20Radio/XXXX%20NEW%20MUSIC/Folk That's not a valid link. All they did was copy the URL from the address bar in their browser. It will only work for the owner of that account/file. They need to create a shared link.

@"ll9956" wrote:When I clicked on this link, I was shunted to my own dropbox account. How did this happen? How can I prevent this from happening? What does the link look like? Post it here but change a few characters so it's invalid.

@"MarinRob" wrote:I still have the filebox icon superimposed on the lower left of my files, and they will not open. Do you have any other suggestions? As the icon comes from OneDrive/Windows 11, I'd ask on the Microsoft support forums.

@"mjg88" wrote:If I upload 100 images to a folder and share them with you, so you can grab a couple then I, the uploader and sharer, are the host. That's not how it works. If you share a folder with 100 images in it, the person receives 100 images in their account. They don't get to grab just a couple of them. If you want…

@"mjg88" wrote:If a user creates a folder and shares it with you, they're the HOST of those files. But they're not the host. The shared folder exists in your account. You have your own copy of the files so it counts against your storage. It also works this way to prevent people from being able to stack accounts to get…

@"M M." wrote:Does anyone know about this? Yes. * https://sign.dropbox.com/blog/a-recent-security-incident-involving-dropbox-sign

@"Film Rescue" wrote:... this still isn't the same as before because it is sharing the folders in the folder vs the root folder those folders are in. Uncheck the folders, then click the gear icon next to the main folder name and select Share, then Send a copy.

@"Film Rescue" wrote:The arrow points to where I used to find "send a copy" so I could create a transfer. Click the black Share selected button on the left.

@"vcassidy" wrote:When I delete a file I get it and I confirm which is great but doesn't seem right that I get it when saving... It actually depends on how an application is saving a file. In the case of a Save over an existing file, some applications will first delete the original file and save the new one with the same…

@"NL73" wrote: I have a problem. I share a folder in my Dropbox with 2 other people and now all of the files in that folder a gone What does your Events page show for that folder? Are you the owner of the folder? If not, ask the owner of the folder if they're able to recover the files, either from Deleted Files or the…

@"Annette161979" wrote: Ik heb nergens een bevestiging van upgrade ontvangen, alleen een afschrijving van mijn bankrekening via iDeal. Weet u zeker dat de transactie is voltooid? Betalingen via een bankoverdracht zijn vaak niet direct en kunnen enkele dagen duren om aan beide uiteinden te verwerken. Ik spreek niet…

@"hypatiasgirl" wrote:I don’t want to hide it, is there a way to turn it off entirely? No.

@"hypatiasgirl" wrote:This looks like it would be a popular feature, will we see this implemented soon? We wouldn't know until it was implemented. Dropbox rarely offers roadmaps of planned features. That said, if you're syncing all of your files to your computer, there are plenty of apps that you can run against your local…

That page in your last screenshot is the one to focus on. If that says you have no data in your account, then you're fine. You can ignore any email you're receiving that says otherwise.

@"keebler" wrote:i have 0 files using 0 space - so how in the *heck* is my account running out of space? Checked your Backups page?

@"noel envoide" wrote:I assume both the stable and beta can be updated within the app? There's no way to trigger an update within the app, but the apps will regularly update themselves. Dropbox pushes updates as they deem necessary, or in the case of betas, as new items needs to be tested. Would you recommend the beta for…

@"Kathrine3" wrote:Many files have the same date but but a different time ... so I can´t just rename file no. 2 2018-12-24.JPG because it then will be a copy of the first. Sure you can. Add the extension after the time so it looks like 2018-12-24 13.05.33.jpg. It will still work.

@"xdkatethegreat" wrote:... it looks like Dropbox makes contacting them very difficult.. Follow the steps I listed above and you'll be able to open a ticket with Support. You'll receive an email with a ticket number. Be sure to check your Junk/Spam if you don't receive it. Reply back here with the ticket number and a…

@"foodservices " wrote:I have been trying for weeks to get someone or a phone number to call There is no phone number to call. Phone support is only available for Business team accounts and it's handled through a callback. There are no phone numbers. You'll need to contact Dropbox Support directly. Visit the Support page…

@"Kathrine3" wrote:I have tried it, but it is not working (if I´m doing it correctly) What does one of the complete filenames look like after you've renamed them?

@"xdkatethegreat" wrote:I have a reoccurring charge on my card from Dropbox and in all of my known Dropbox accounts I only have the "Basic" subscription. You can use the credit card charge lookup tool to identify the account you're being charged for. Can you please advise how to cancel this reoccurring charge? If you can…

Tagging @"Megan"