Rich Super User II

@"CFLEMING1" wrote:I am trying to upload an older video and it says the link doesn't work anymore. Can you help? You're trying to upload a file to your own account, or to someone else's? Is this a link that was given to you? If so, you would need to go back to the person that gave it to you. If that's not the case, you'll…

@"JStak" wrote:In my last response I disclosed the OS and app version I am using. You're posting in two different threads. I'm merging all of your replies into one thread.

@"mgambrell" wrote:The problem is simple. On Windows 10, when right-clicking in the empty space in an explorer directory set to "Large Icons" view, no dropbox context menu appears. Windows 10. Explorer set to show large icons. Dropbox context menu options are visible when right-clicking the empty space.

@"jasonaspears" wrote:I just noticed DB is ending support for Win 8.1 Pro. I will not be upgrading my OS. How will I continue to sync files to my DB account. You won't be able to. Once they officially drop support for Windows 8.1, the Dropbox application will stop working a short time later. Once that happens, you won't be…

@"NNenov" wrote:I think a new update was maybe pushed, and now if I click the dropbox icon in the taskbar I no longer see any settings, only a search bar and recent files ... Try the legacy menu. CTRL-click the icon.

@"HipsHaps" wrote:How do I contact dropbox about getting access to my deceased fathers many family photos? Refer to the following help article. When you go to the Support page as it instructs, make sure you're not signed in to any account, even these forums, and you'll see an option for not being able to sign in. It's best…

@"DavidW1961" wrote:Is there a way to send a share link to a user who does not have a Dropbox account, but restrict the viewing to only that person? No, not really. The only way for Dropbox to be certain that someone is who they say is for them to have an account and sign in as that account. How else would Dropbox know,…

Use something like Cyberduck/Mountain Duck or CloudMounter to mount Dropbox as a drive, then copy from there direct to your external.

@"dappydarwin" wrote:I'm having the same problem but we don't have any credit card that would be associated with an account ... You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's…

@"JohnnyGPulseJet" wrote:Anyway, what's the point of archiving if not to 'clear up' space in any way? Organization, decluttering.

@"Rob N." wrote:... on RDS only a couple of users use Dropbox and therefore everyone else is annoyed by this prompt every day. Disable the automatic start-up of Dropbox (which is system-wide), then create your own shortcut to Dropbox for the users that need it and place it in their personal Start Up folder.

@"wamsender" wrote:Can I delete my backup? That seems to be the problem...??? As mentioned on Saturday, you have the backup feature enabled. Refer to the following links to learn how to manage your backups. * https://help.dropbox.com/organize/dropbox-backup-overview *…

@"magkel" wrote:If I own all the folders and files and share with the outside designers, will they be able to work in the app, save ... to subfolders, etc. if they are not paying members? If they're members of a shared folder, they need enough space in their account to hold the entire shared folder. If you have a paid…

@"louvetemilie" wrote:Without intending to be rude, I feel I need to correct you: * The disk space usage as reported on the device is accurate and correct (2GB in my case)* I'm not aware of myself or my husband using Selective Sync or Online Only, so I'm not sure why the files are not synced on my device If the space usage…

@"Igiveup" wrote:Ticket # 23987605 The problem has returned and once again I can't login. Your best option is to reply back to the email you received so your case is updated.

@"Kandg" wrote:My file counter exactly as shown in your screenshot suddenly disappeared today 8/7/24.

@"dapike" wrote:Once the upload file has synced to my laptop (Windows 10, Dropbox 204.4.5420) it has the filename as noted. I'm not able to reproduce this, though I'm on iOS 17.6 and Dropbox 390.1.2 (a beta release). When the file is uploaded, the time is listed as PM, and not p.m. which is where your extra dot is coming…

@"MCaballero61" wrote:I cancelled my account because my employer does not permit Dropbox. But they charged me again in July. You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best…

@"Nadine_NB" wrote:I would like to store my photos and music on an external drive and then synchronise this drive via Dropbox ... Dropbox will only sync the items located in your local Dropbox folder. It can back up your external drive, but it's not the same sync process as your Dropbox folder. *…

@"kiwino" wrote:It is not clear on the Mac how to amend which folders are incorporated within the Backup - i can't seem to browse within it or check ... You can view your backups and their content on the Backups page. You can manage your backups from Preferences within the Dropbox application. ... the size of the backup…

@"kiwino" wrote:Previous versions of Dropbox could mirror the Mac OSX desktop to the Dropbox. Is this still possible? If so please explain how? The former version of the Backup feature MOVED your key folders (Desktop, Documents, etc.) into your Dropbox folder. It didn't mirror them. The folders were physically moved into…

@"wamsender" wrote: I deleted 90% of everything…and permanently deleted…and it still shows maxed out and now I can’t upload anything else. Checked your Backups page? Also note that you don't need to permanently delete files. Simply deleting them is enough to recover space.

@"jenfrentz" wrote: My account tells me that 80% of my space is used for "backup" but I am not backing anything up to my dropbox. How can I clear up this space? You likely enabled the Backup feature without realizing it. Check your Backups page.

@"jblankenship" wrote:even if he did just invite me under my work email, why can I not see the files signing into my personal email? You're really not providing enough information for us to be able to answer that. It's still not clear what type of account you had (i.e. individual or part of a Business team), and if it was…

@"nickwall" What indicator do you have that space has been removed? According to your screenshots, you've earned 12.38GB of space (presumably 12GB from referrals) and your account is showing 14.38GB of quota (2GB for the Basic account + 12.38GB bonus space).

@"vacmmc" wrote: ... the folders I selected I can only see online and so I can only add to them online as well. You didn't set them as online-only. You told Dropbox not to sync them to your computer. Open Dropbox Preferences, select the Sync tab and click the Modify button under the Selective Sync section. Check the…

@"menelfloss" wrote:So is the free 2GB plan a trial or can you use it indefinitely? It's free indefinitely.

You need to ask that the company remove you note they must not delete you. * https://help.dropbox.com/account-access/convert-to-individual

@"menelfloss" wrote:I have deleted all folders, shared folders, removed myself from other shared folders, and emptied the deleted items folder. Anything on your Backups page? If not, take a screenshot of your usage shown on your Plan page, and post it here. It looks like this:

@"Lawix858" wrote:For 2 days now when ever I try to open Dropbox, I get an error screen ... This is for the Dropbox website? If so, clear your browser's cache/browsing history and try again, or try with another browser.