Comments
-
@"shoes70" wrote:I have it set to View only. I have the folder set to View only. But when I share the link, the full PDF edit tools are avaiable and anyone can edit (or write all over) the PDF. They can't edit your original, and no one else would be able to see their edits. It just allows them to edit and save a copy to…
-
@"BMG6800" wrote:Attached is my screen shot showing 0% of 2GB used. The emails to upgrade continue, with a threat to lock me out of the account. Are you sure you don't have another account that this could be referring to? Are the emails arriving on the same email address that you see on this page?
-
@"bingamoon" wrote:All i want to do is share my folder with someone else and have that person to make changes and make edits to the items in the folder in this case video files. You did it correctly, but the other user doesn't have enough space available in their own account to accept the share. *…
-
@"bingamoon" wrote:Under the support page there are options as how to contact support which are 1. submit a request, 2. chat and 3. request call back. However all those options are grayed out ... Make sure you're signed in with the Essentials account when you access the Support page. The options available to you will vary…
-
@"mplural" wrote:I cannot find this symbol in the list of symbols or anywhere for that matter. What does this mean? That's not a Dropbox icon. I'm not familiar with an application that uses such an icon. I have a strange symbol on the folder icon and I am not able to make this directory off-line. Is the Dropbox application…
-
@"BriGuyOSC" wrote:... I received an email last night about "Last week's updates in your shared folders." I'm like LAST WEEK????? How come I'm just now seeing this??? Just a quick comment on this. What you're seeing there is a digest. It's a once-weekly email notification showing the share activity from the previous week.
-
@"Bronwenc" wrote:PayPal shows this refund but it has not come through to my bank account. Are the funds in your PayPal account? Can you not just transfer them to your bank account?
-
@"Liciarov" wrote: In other words: I'd like to have only this specific folder in my old tablet, that I use only to read books. That's not how the mobile apps works. They simply show you everything that's in your account. The folders don't sync to the device. You can mark a file or folder as available offline, but beyond…
-
@"ad257899" wrote:coming from a non-paying member who is having an issue and needs to speak with someone. There are still options for contacting support for non-paying members, depending on what the issue is (billing, sign-in, account related matters, etc.). Your best option is to first create a new post here describing…
-
@"Bunzle" wrote:Would you mind trying this link ... Your link works fine, though I've removed it based on the Community guidelines (linked above). As far as your link being clickable or not, that has nothing to do with Dropbox. That would be controlled by whatever application or system you were adding the link to. If…
-
@"vikanova" wrote:I had my account with a professional Subscription, now its gone and went back to basic In addition to what Jay asked, are your files still in your account? Do you see any file activity on your Events page?
-
@"rahrahrah" wrote: I mean it would be kind of neat to be able to hook up certain directories to a domain, and run some back-end code, all within the context of having plenty of space. Dropbox removed the ability to serve HTML directly from your account many years ago. I don't see them bringing that back, and especially…
-
@"TeeKoo_Fi" wrote: I wonder if Megan or the pages itself does have outdated info. It's a relatively new change from last December (dated in the help article). Previously Dropbox wouldn't delete files if you were over quota. You just wouldn't be able to sync or change anything in the account. They would, however, delete…
-
@"BMG6800" wrote: I was just emailed to say that my account was 143% over my account. Actually stored is 0 bytes. Can you provide a screenshot of your usage from your Plan page? It should look like this:
-
@"Keo Dara B." wrote:My question is what happens if I wish to continue using Dropbox with Windows 7? Will Dropbox continue syncing or not? Once Dropbox discontinues functionality for Windows 7, syncing will stop and the Dropbox application will no longer be able to connect to the servers. The only way to continue using…
-
@"Megan" wrote:Please be aware that Dropbox will not delete any of your files. Megan, that's apparently no longer the case. It's even documented that Dropbox may delete files if you're over quota, starting with the most recent data added to the account. It's my understanding that this doesn't happen for quite some time and…
-
@"julie123456" wrote:My questions are -- why did it suddenly stop syncing? And is there any way I can possibly find the former version of my document without the computer? As mentioned, the Dropbox app was likely not syncing, either because it wasn't running or had an error. If it wasn't running, the icon would have been…
-
@"Road_warrior" wrote:Other system resources are CPU 94%, Memory 85% and Disk 20% What is taking up all that CPU time? Sort by CPU and it should put the CU heavy tasks at the top of the window.
-
@"daisy5" wrote:On the home page, in photos, I have ticked/ selected the photos I need to copy. Having done this task, I need to deselect the ticked photos. How do I carry out this simple task? Just click the check box at the top of the file list and all files will be deselected.
-
@"RustyRileyDunedin" wrote:getting repeated messages that my dropbox is full with prompts to pay for more storage --- however, when I check I find I'm only using about half a gigabyte Are you sure that you're checking the correct account? You've posted here using two different accounts, and each would be associated their…
-
@"RabanePaco" wrote:Just the same screen as above, only Backup is missing.. System: Kubuntu 22.04 The backup feature is only available on Windows and macOS.
-
@"Robert H.22" wrote: Is this correct for the size of file I am uploading and the upload speed I have? If you're using the Dropbox application to sync your files on your computer, there's a lot more happening behind the scenes than a simple upload. You can't easily compare that to an upload on other sites. Each file that…
-
@"sarah rodriguez" wrote:I paid to have 2 dropbox: personal and bus. I see only 1 account and constantly getting messages that I'm short of space and to do an upgrade. Use the credit card charge lookup tool to identify the accounts that you're paying for. Make sure you're using the correct email address to sign in for each…
-
@"shannonr2" wrote: ... all of the files are showing as locked with a blue circle and white arrow. That's not what that icon means. A blue circle with white arrows indicates that a file is still syncing. Can you provide a screenshot of what you're actually seeing?
-
@"CrazyCajun" wrote:These are screen shots showing that NONE have the Chat option: It's your first screenshot, but you didn't go far enough. You actually have to go through the categories until you get to a point where there's a button displayed that says This did not solve my issue. When you click that button you'll get…
-
@"GoeminBakeru" wrote: For example, if I have a file named "John Smith- File 1" it will often get renamed to "John Smith- File 1 John Smith" or even "File 1 John Smith" Both examples are adding my name again to the end of the title The other possibility is that you're uploading files through a File Request that you were…
-
@"MP4861" wrote:I am trying to adjust my synch settings and when I click the DB Icon I cannot see any avatar or initials at top right or anywhere on screen. What can I do about this please? I am using Windows 11. What icon are you clicking on? It needs to be the icon in your system tray (near the clock).
-
@"Splodge" wrote:Quite often I want to change the order of the photos within the Dropbox folder ... Dropbox doesn't allow me to simply drag some photos into a different place. It's just a folder of files like any other. Dropbox treats it the same way a folder of files on your computer would be treated. Sort order is…
-
@"dgww" wrote: used migration assistant. Everything moved properly. Dropbox is there. My new/updated files are showing in dropbox in my folders/files but NOT in dropbox web. Does the migration assistant move applications as well as data, or just data? If only your Dropbox folder was transferred and not the application…
-
@"ACSAN" wrote: I have a file in my Dropbox for my Mom that her old money manager is the admin on?? I have no idea how the folder got there?? He has been "let go" and I need to make sure he is not affiliated any longer with this file!!! Any help out there?? If it's a shared folder and your mom is the owner of it, you can…