Rich Super User II

@"CrazyCajun" wrote:These are screen shots showing that NONE have the Chat option: It's your first screenshot, but you didn't go far enough. You actually have to go through the categories until you get to a point where there's a button displayed that says This did not solve my issue. When you click that button you'll get…

@"GoeminBakeru" wrote: For example, if I have a file named "John Smith- File 1" it will often get renamed to "John Smith- File 1 John Smith" or even "File 1 John Smith" Both examples are adding my name again to the end of the title The other possibility is that you're uploading files through a File Request that you were…

@"MP4861" wrote:I am trying to adjust my synch settings and when I click the DB Icon I cannot see any avatar or initials at top right or anywhere on screen. What can I do about this please? I am using Windows 11. What icon are you clicking on? It needs to be the icon in your system tray (near the clock).

@"Splodge" wrote:Quite often I want to change the order of the photos within the Dropbox folder ... Dropbox doesn't allow me to simply drag some photos into a different place. It's just a folder of files like any other. Dropbox treats it the same way a folder of files on your computer would be treated. Sort order is…

@"dgww" wrote: used migration assistant. Everything moved properly. Dropbox is there. My new/updated files are showing in dropbox in my folders/files but NOT in dropbox web. Does the migration assistant move applications as well as data, or just data? If only your Dropbox folder was transferred and not the application…

@"ACSAN" wrote: I have a file in my Dropbox for my Mom that her old money manager is the admin on?? I have no idea how the folder got there?? He has been "let go" and I need to make sure he is not affiliated any longer with this file!!! Any help out there?? If it's a shared folder and your mom is the owner of it, you can…

@"johnnyp848" wrote:When I backup my iPhone app “CHECKBOOK” (published by Mobile Innovations, LLC) to Dropbox, I receive this message: “expired_access_token/.” Normally you would just need to re-authenticate your Dropbox account within the app. This is something controlled by the application itself, not Dropbox, so if it's…

@"theremotedr" wrote:When i upload i thought i was sending to my pc as thats where they end up How are you uploading the files? If you're doing it through the Dropbox app on your phone, either manually or with the automatic Camera Uploads feature, then you're uploading files directly to your account online. Those files…

@"oliversuchomski" wrote:... just keep getting sent around in circles saying my plan doesn't support live chat, yet my plan spec says email/live chat is supported. A trial plan typically doesn't include the support options that the equivalent paid plan includes. Probably because people would just add a trial to their…

@"theremotedr" wrote:I upload my photos from iphone to Pc but the images are transparent & a ghost like icon. Didnt used to be like this. Can you provide a screenshot showing this? Be sure to mask any private information. Please advise how i can change them as they only become visible once i select them etc. Are you…

@"HJL" wrote:They are screenshots and they are in the space where I replied to your first message. The screenshot we need to see is from your Plan page, showing the usage on your account. It should look like this:

@"robherbst85" wrote:I was sent a file to my dropbox for which I have the password. I just don't know where to input the password inside of dropbox so that I can access the zipped file.... Dropbox doesn't have the ability to password protect files. The link to the file can have a password, but you would have had to enter…

@"ebeshore" wrote:I ... received a confirming email that it was enabled and attempted to reply to that email (as suggested) with an email ... No file appears in my "Email Attachments" folder. The confirmation email said to reply to that message? Can you provide a screenshot of that? Was the email address that you were…

@"Matt D Ambrosia" wrote:Is there a way to automatically lock a file when opening and unlock when closing ... No, there isn't.

@"stevesl100" wrote: Can I remove myself and get the space back without deleting everything from the shared folders, I'm guessing I had full access which I'm sure I shouldn't have? Yes, you can leave the shared folder and gain that space back. * https://help.dropbox.com/share/leave-shared-folder

@"stevesl100" wrote: A client added me to their shared folders, now I have no space ... I have another client who wants to share his dropbox with me but my dropbox is full, I dont want to pay to upgrade ... Shared folders take up space in your account. If you're out of space and need to join additional shared folders,…

@"kiranghuge" wrote:If we are generating access token directly without setuping the Oauth flow for how much time it will be valid? Access tokens typically last about 4 hours. And any way can we create a token or any other authentication method that we can use like instead of creating again and again create once and use…

@"CanYouHelpMePlease" wrote: I received a link from a South African newspaper ... I wanted to re-open the link in my Dropbox account and got the message "Your link was deleted.". You would need to contact the person that gave you the link. They've either removed the link, or deleted the file(s) that it pointed to.

@"NazK3" wrote:... I couldn't access any of my files, I assumed it was because of being over the limit. You can see all of the content in your account on Dropbox.com, even if you're over the limit If All files doesn't show any files, then there are none in the account. When was the last time you signed in to the account,…

@"Grafica CDC" wrote:.. when i move files from my previous storage to dropbox, my computer storage fills up. I do not think this is normal or fare..this 9T should not interfere with the computer storage... The Dropbox folder on your computer is a folder like any other. If you're moving files into it, they're going to take…

@"Deefakins" wrote: I have tried all the suggestions you make about checking app on phone and laptop but I cant find any cancel button Are you sure you're signed in to an account that has a paid subscription? Look at your Plan page. What plan does it show? If it says Basic, the account you're signed in to doesn't have a…

@"Moonbillenboon" wrote: I want to cancel my Dropbox plus account. You should be able to cancel your subscription yourself by following these steps, or these if purchased on a mobile device. @"Moonbillenboon" wrote: Where can i find the chatbot or an emailadress so in can get in contact with Dropbox? If you need assistance…

@"kiwifagan" wrote:Are you referring to O365 for the excel, I don't see excel on DB. I don't use O365 Mark is referring to the option of opening a document within Word for the web.

@"FeFa" wrote:is there a way I can download them at 720p? No. Files downloaded will always be the original file.

@"martin49" wrote:Trying this again, as my replies are not showing once I refresh the page Your replies are showing, though if you sent several in a row then they may have been picked up by the spam filters until someone released them. I would like to completely delete this account and start over. The only account you…

@"MichaelPreiss" wrote:[this] is the link i have been using. it seems to work for everyone else. Are you sure you have access to the link? If I try to access the link while I'm signed in to Dropbox, I get the same error message that you're seeing. However, if I'm not signed in to my account, I get a form stating that I…

@"mgruys1" wrote: I was able to find my account - under a slightly different userID than I was using to log in last night (a variant of my Gmail username). This is an important tip for anyone else that comes across this thread. Many mail services, such as Google, allow you to alter your email address and continue to…

@"vicw" wrote:Is there a way to get the actual creation date of each file and NOT just upload date. It depends on how the files were uploaded. If you uploaded the files to Dropbox.com through a web browser, then the creation and modified dates are the date you uploaded them. In order words, uploads through a browser do not…

@"martin49" wrote:The email address, [removed] definitely WAS associated with a paid account. First, PLEASE stop posting your email address on this PUBLIC forum. You're just handing out personal information. And yes, your email was likely associated with a paid account, but your account has been compromised. Stolen. If I…

@"martin49" wrote:What email address are you referring to? This is what I saw after clicking the link and entering the transaction code: See the section labeled Account email? That should contain YOUR email address. Look at the email address that's listed there more closely. * no-reply_dropbox@mail.com That's not your…